Document ID: 7933
Contents
Introduction
Prerequisites
Requirements
Components Used
Conventions
Problem
Solution
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Related Information
Introduction
This document describes how to obtain the wscript.exe scripting host, which is necessary in order to configure Cisco Unity.
Prerequisites
Requirements
There are no specific requirements for this document.
Components Used
This document is not restricted to specific software and hardware versions.
The information in this document was created from the devices in a specific lab environment. All of the devices used in this document started with a cleared (default) configuration. If your network is live, make sure that you understand the potential impact of any command.
Conventions
Refer to Cisco Technical Tips Conventions for more information on document conventions.
Problem
The Cannot find specified file: wscript.exe appears when an installation or upgrade is performed.
Solution
Wscript.exe is the Windows scripting host necessary in order to
configure Cisco Unity. It is installed in one of the options packs. However,
some customers remove the file since it can provide a back door for viruses to
sneak into the system. In order to install the Wscript.exe, either install
Internet Explorer (since it has Windows Scripting as an option), or obtain a
copy from
Microsoft Windows Script Technologies
. Use WSH 5.5.
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| Service Providers: Voice over IP |
| Voice & Video: Voice over IP |
| Voice & Video: IP Telephony |
| Voice & Video: IP Phone Services for End Users |
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Related Information
- Voice Technology Support
- Voice and Unified Communications Product Support
-
Recommended Reading:Troubleshooting Cisco IP Telephony
- Technical Support & Documentation - Cisco Systems
| Updated: Aug 20, 2006 | Document ID: 7933 |
