Table of Contents

Index

A

administrator customization file

creating   2-1

advanced settings

configuring   3-13

associated PC   4-18

audio

could not initialize audio error   4-17

one-way   4-15

troubleshooting   4-12

tuning settings for NetMeeting   4-19

audio options

setting   3-10

C

call handling options

setting   3-2

Cisco CallManager

description   1-3

determining IP address   4-9

Cisco E911 service   1-17

Cisco IP SoftPhone Customizer

using   2-1

Cisco TSP

activating   4-23

configuring   4-24

collaboration

changing setting   3-13

diagnosing problems   4-18

CTI port

adding   1-8

settings   1-9, 1-11

customization file

creating   2-1

D

dialing rules

configuring   3-6

directories

configuring   3-3

E

error

could not initialize audio   4-17

could not open address   4-8

F

free disk space

system requirements   1-6

Frequently Asked Questions   4-3

full-duplex sound card   4-16

G

G.729 codec   4-13

H

half-duplex sound card   4-16

handset

system requirements   1-6

headset

system requirements   1-6

I

installation

creating "install from web" image   2-5

creating customization files   2-2

space on C drive   4-3

troubleshootin   4-1

install from the web

creating image   2-4

Internet browser

system requirements   1-6

IP address

finding for Cisco CallManager   4-9

J

jitter buffer

setting   4-12

L

languages

using in Cisco IP SoftPhone   1-5

LDAP directories

configuring   3-3

lines

why don't I see any lines?   4-4

local TSP

configuring Cisco CallManager   1-8

enabling   4-6

M

memory

system requirements   1-6

Microsoft NetMeeting

system requirements   1-7

N

NetMeeting

tuning audio settings   4-19

network

components   1-2

network congestion   4-13

network connectivity

verifying   4-7

O

operating system

system requirements   1-6

P

ping   4-7

processor

system requirements   1-6

S

security   4-26, 4-31

selecting lines

troubleshooting   4-4

sound card

error   4-17, 4-18

full-duplex vs. half-duplex   4-16

system requirements   1-6

system requirements   1-5

client PC   1-5

T

TAPI Service Provider   1-4

temporary disk space

system requirements   1-6

tracing

in Cisco IP SoftPhone   4-19

troubleshooting   4-1

audio problems   4-12

collaboration   4-18

problems with selecting lines   4-3

tracing   4-19

uninstall   4-3

volume controls   4-10

U

uninstall

files not removed   4-3

V

volume

adjusting settings   4-10

volume controls

adjusting   4-10

W

Web Administrator utililty

using   2-4