Table of Contents

Installing the VPN Client

This chapter explains how to install the VPN Client on your PC and includes the following sections:

To upgrade the VPN Client software, or to uninstall it, see "Managing the VPN Client."

Caution   Installing the VPN Client software using InstallShield on Windows NT or Windows 2000 requires Administrator privileges. If you do not have Administrator privileges, you must have someone with Administrator privileges install the product for you.

Installation Applications

You can install the VPN Client on your system through either of two different applications: InstallShield and Microsoft Windows Installer (MSI). Both applications use installation wizards to walk you through the installation. Installing the VPN Client through InstallShield includes an Uninstall icon in the program group; MSI does not. In the latter case, to manually remove VPN Client applications, you can use the Microsoft Add/Remove Programs utility.

Verifying System Requirements

Verify that your computer meets these requirements:

Baltimore Technologies (www.baltimoretechnologies.com)

Entrust Technologies (www.entrust.com)

Microsoft Certificate Services—Windows 2000

Netscape (Security)

Verisign, Inc. (www.verisign.com)

Gathering Information You Need

To configure and use the VPN Client, you might need the information listed in this section.

Ask for this information from the system administrator of the private network you want to access. Your system administrator might have preconfigured much of this data; if so, he or she will tell you which items you need.

Installing the VPN Client Through InstallShield

To install the VPN Client on your system, follow these steps. We suggest you accept the defaults unless your system administrator has instructed otherwise.

Step 2   Insert the Cisco Systems CD-ROM in your system's CD-ROM drive.

Step 3   Choose Start > Run. The Run dialog box appears.

Step 4   Enter E:\VPN Client\CD-ROM\InstallShield\setup.exe, where E: is your system's CD-ROM drive.

Step 5   Click OK.

Note   Cisco does not allow you to install the VPN Client software from a network drive. If you attempt to do so, you receive an error message.

The program displays the Cisco Systems logo and InstallShield Setup window shown in Figure 2-1.

Step 6   If the InstallShield Wizard identifies an existing version of the VPN Client, the Cisco 5000 Client, or Nortel Networks Extranet Access Client, it displays a dialog box that asks if you want to uninstall the existing client program. To continue, click Yes.

The VPN Client launches the appropriate uninstall wizard: the Cisco VPN Client uninstall wizard to uninstall a previous version of the VPN Client, the Extranet Access Client wizard program, or the Cisco 5000 wizard. Follow the instructions on the uninstall wizard dialog boxes to automatically uninstall the program and reboot.

Note   Having more than one VPN client on your system is not advisable.

After your system reboots, our own Cisco Systems VPN Client Setup wizard resumes.

Step 7   Follow the instructions on the screens and enter the following information:

A destination folder for the VPN Client files (or click Next> to enter the default location C:\Program Files\Cisco Systems\VPN Client).

Step 8   After you have installed the VPN Client, the InstallShield Wizard displays the following screen. You must restart your computer before you can configure and use the VPN Client. (See Figure 2-2.)

Installing the VPN Client Through Microsoft Windows Installer

Microsoft Windows Installer (MSI) is available for Windows NT, Windows 2000, and Windows XP.

Note   If you are using the MSI installer, you must have Windows NT-based products such as Windows NT 4.0 (with SP6), Windows 2000, or Windows XP. Installing with MSI also requires Administrator privileges. Windows Installer 2.0 must be installed on a Windows NT or Windows 2000 PC before configuring the PC for a Restricted User with Elevated Privileges (CSCea37900).

To install the VPN Client using MSI, use the following procedure.

Step 2   Insert the Cisco Systems CD-ROM in your system's CD-ROM drive.

Step 3   Choose Start > Run. The Run dialog box appears.

Step 4   Enter E:\VPN Client\CD-ROM\Msi\vpclient_en.exe, where E: is your system's CD-ROM drive.

Step 5   Click OK.

Note   Cisco does not allow you to install the VPN Client software from a network drive. If you attempt to do so, you receive an error message.

The program displays the Cisco Systems logo and Microsoft Installer Setup window shown in Figure 2-3.

Step 6   Click Next to start the installation and then follow the instructions on the dialog boxes.

MSI installs the VPN Client in the default location C:\Program Files\Cisco Systems\VPN Client. If you want a different destination folder for the VPN Client files, enter the alternative location when prompted to do so.

When the installation has been completed, the installer displays the dialog box in Figure 2-4.

Step 7   Click Finish. MSI prompts you to restart your system.

Step 8   Click Yes to restart your system.

Note   If you have not removed a previously installed VPN Client, when you execute the vpnclient_en.exe command or vpnclien_en.msi, an error message displays. See Figure 2-5. You must uninstall the previously installed VPN Client before proceeding with the new installation. To remove a VPN Client installed with the MSI installer, use the Windows Add/Remove Programs control panel. To remove a VPN Client installed with InstallShield, select Uninstall Client on the Programs > VPN Client > Uninstall Client menu sequence.

Removing a VPN Client Version Installed with MSI Installer

To uninstall a VPN Client version that was installed with the MSI installer, follow these steps:

Step 2   Click Remove. You see a dialog box asking you to confirm that you want to remove the VPN Client from your PC. (See Figure 2-7.)

Step 3   Click Yes. The Installer displays a dialog box (Figure 2-8) asking whether you want to delete your existing connection profiles.

Step 4   Click Yes (the default) if you want to remove your connection profiles or No to retain them.

Step 5   The wizard displays a dialog box asking whether you want to delete your existing Cisco certificates. (See Figure 2-9.) Click Yes (the default) to delete them or No to retain them.

Step 6   To remove the Cisco VPN Client, click Next. Or to halt the wizard, click Cancel.

When you respond to this dialog box, the wizard removes the Cisco VPN Client. If you elected to remove your connection profiles and/or certificates, these files are also removed; otherwise, these files remain on your system.

Step 7   To make these changes take effect, you must restart your computer. When it finishes uninstalling the VPN Client, the wizard asks whether you want to restart your computer now or restart later. Select the appropriate radio button and click Finish.

If you select Restart Now, the wizard exits and restarts your computer. If you select Restart Later, the wizard simply exits.

What Next?

When the VPN Client software is installed on your PC, to configure it, see "Configuring and Managing Connection Entries."