Configuration Guide for Cisco Unified MeetingPlace Web Conferencing Release 5.3.
Configuring Cisco Unified MeetingPlace for Cisco IP Phone

Table Of Contents

Configuring Cisco Unified MeetingPlace for Cisco IP Phone

Prerequisites for Configuring Cisco Unified MeetingPlace for Cisco IP Phone

About Cisco Unified MeetingPlace for Cisco IP Phone

Cisco Unified MeetingPlace for Cisco IP Phone Features

Cisco Unified MeetingPlace for Cisco IP Phone Components

Cisco Unified MeetingPlace for Cisco IP Phone Schedule and Attend Process

About Configuring Cisco Unified MeetingPlace for Cisco IP Phone

How to Configure the Cisco Unified MeetingPlace Service in Cisco Unified CallManager

Adding Cisco Unified MeetingPlace to the List of IP Phone Services

Defining Cisco Unified MeetingPlace Service Parameters

Troubleshooting the Cisco Unified MeetingPlace for Cisco IP Phone Configuration

Additional References


Configuring Cisco Unified MeetingPlace for Cisco IP Phone


The information and procedures in this chapter are restricted to Cisco Unified MeetingPlace Web Conferencing Release 5.3(235) and later releases.

Topics in this section include:

Prerequisites for Configuring Cisco Unified MeetingPlace for Cisco IP Phone

About Cisco Unified MeetingPlace for Cisco IP Phone

About Configuring Cisco Unified MeetingPlace for Cisco IP Phone

How to Configure the Cisco Unified MeetingPlace Service in Cisco Unified CallManager

Additional References


Note This chapter does not provide information about installing and configuring Cisco Unified CallManager for your network. For more information, see the list of documents in the "Additional References" section.


Prerequisites for Configuring Cisco Unified MeetingPlace for Cisco IP Phone

One primary IP address for communication with the Cisco Unified MeetingPlace Audio Server and Cisco CallManager server.


Note If Cisco Unified MeetingPlace IP Gateway and Cisco Unified MeetingPlace Web Conferencing are installed on the same server, you must assign an additional IP address to Cisco Unified MeetingPlace Web Conferencing, resulting in two IP addresses.


You must install Cisco Unified MeetingPlace Web Conferencing and configure Cisco CallManager for your network.

If you are using Cisco Unified MeetingPlace IP Gateway, see the Administrator Guide for Cisco Unified MeetingPlace H.323/SIP IP Gateway Software Release 5.2.1 for additional configuration instructions.

Cisco Unified MeetingPlace for Cisco IP Phone requires anonymous authentication. If Cisco Unified MeetingPlace Web Conferencing is set up to use web authentication, Cisco Unified MeetingPlace for Cisco IP Phone must be installed on a separate server with a dedicated Cisco Unified MeetingPlace web server installed.

If you use a hostname, domain name system (DNS) must be enabled to resolve the hostname to an IP address.

Each user must be associated with a Cisco IP phone. For additional information, see the Cisco Unified CallManager Administration documentation for your release.

About Cisco Unified MeetingPlace for Cisco IP Phone

Before you configure Cisco Unified MeetingPlace for Cisco IP Phone, you should understand the following concepts:

Cisco Unified MeetingPlace for Cisco IP Phone Features

Cisco Unified MeetingPlace for Cisco IP Phone Components

Cisco Unified MeetingPlace for Cisco IP Phone Schedule and Attend Process


Note In this chapter, Cisco IP Phone 7960 is referred to as Cisco IP Phone.


Cisco Unified MeetingPlace for Cisco IP Phone Features

Cisco Unified MeetingPlace for Cisco IP Phone integrates with Cisco Unified MeetingPlace and Cisco Unified MeetingPlace Web Conferencing to schedule meetings and distribute meeting notifications. Once configured, Cisco Unified MeetingPlace for Cisco IP Phone enables Cisco IP Phone users to perform the following tasks:

Schedule immediate or future Cisco Unified MeetingPlace meetings

Attend Cisco Unified MeetingPlace meetings

Find meetings that are scheduled today or tomorrow

Delete meetings that are scheduled tomorrow

Request Cisco Unified MeetingPlace system outdials, as shown in Figure B-1

Figure B-1 Cisco Unified MeetingPlace Outdialing for Cisco IP Phone Users

1

Cisco IP phone user presses the Call Me softkey.

4

By using TCP, the Audio Server system sends the Call Me request to the Cisco Unified MeetingPlace IP Gateway.

2

By using TCP, the Call Me request is sent to the Cisco Unified MeetingPlace web server.

5

By using H.323, the Cisco Unified MeetingPlace IP Gateway sends the IP phone number to Cisco Unified CallManager.

3

By using TCP, the Cisco MeetingPlace Agent Service sends the request and IP phone number to the Cisco Unified MeetingPlace Audio Server system.

6

By using SSP, Cisco Unified CallManager calls the Cisco IP phone user.


Cisco Unified MeetingPlace for Cisco IP Phone Components

Cisco Unified MeetingPlace for Cisco IP Phone comprises the following components:

Cisco Unified MeetingPlace Audio Server system to schedule and confirm meetings

Cisco IP phone to access the Cisco Unified MeetingPlace service

Cisco Unified MeetingPlace IP Gateway to perform IP call setup and teardown for the Cisco Unified MeetingPlace Audio Server system.

Cisco Unified MeetingPlace web server to provide access to installed XML phone pages and templates

Cisco Unified CallManager server to add the Cisco Unified MeetingPlace service for Cisco IP phone users to access


Note Cisco Unified MeetingPlace for Cisco IP Phone is deployed by using the HTTP protocol from standard web servers, such as Microsoft Internet Information Services (IIS).


Cisco Unified MeetingPlace for Cisco IP Phone Schedule and Attend Process

When Cisco IP phone users schedule meetings, the scheduling requests are sent to the Cisco Unified MeetingPlace web server, which then passes the request to the Cisco Unified MeetingPlace system, as shown in Figure B-2. If resources are available for requested meeting times, the Cisco Unified MeetingPlace system schedules the meetings and sends the meeting information to schedulers.

Figure B-2 Meeting Scheduling Process from Cisco IP Phones

1

The Cisco IP phone user schedules a meeting, and, by using TCP, the request is sent to the Cisco Unified MeetingPlace web server.

3

The Cisco Unified MeetingPlace Audio Server system schedules the meeting.

2

By using TCP, the Cisco Unified MeetingPlace web server passes the request to the Cisco Unified MeetingPlace Audio Server system.

4

A meeting confirmation appears on the Cisco IP phone.


About Configuring Cisco Unified MeetingPlace for Cisco IP Phone

Beginning with Cisco Unified MeetingPlace Web Conferencing Release 5.3(235), Cisco Unified MeetingPlace for Cisco IP Phone is bundled with Cisco Unified MeetingPlace Web Conferencing, installing and extracting its scripts and templates in drive:\Cisco Systems\MPWeb\Scripts and drive:\Cisco Systems\MPWeb\Template.

Once Cisco Unified MeetingPlace for Cisco IP Phone is installed, you must configure Cisco Unified MeetingPlace for Cisco IP Phone by adding the Cisco Unified MeetingPlace service to Cisco Unified CallManager. For more information, see the "How to Configure the Cisco Unified MeetingPlace Service in Cisco Unified CallManager" section.

How to Configure the Cisco Unified MeetingPlace Service in Cisco Unified CallManager

After Cisco Unified MeetingPlace for Cisco IP Phone is installed, you must add the Cisco Unified MeetingPlace service to the Cisco IP phone. This is completed through the Cisco Unified CallManager Administration (ccmadmin) web pages.

Topics in this section include:

Adding Cisco Unified MeetingPlace to the List of IP Phone Services

Defining Cisco Unified MeetingPlace Service Parameters

Troubleshooting the Cisco Unified MeetingPlace for Cisco IP Phone Configuration

Adding Cisco Unified MeetingPlace to the List of IP Phone Services

This procedure adds the Cisco Unified MeetingPlace service and enables users to access Cisco Unified MeetingPlace by using Cisco IP phones.

Procedure


Step 1 Go to http://servername/ccmadmin/main.asp, where servername is the fully qualified domain name or IP address of the Cisco Unified CallManager server.

Step 2 To access the server, enter your username and Cisco Unified CallManager administration password and click OK.

Step 3 From the Feature menu, choose Cisco IP Phone Services.

The Cisco IP Phone Services Configuration window appears.

Step 4 Enter the information in Table B-1 in the Service Information area:

Table B-1 Fields in the Service Information Area  

Field and Description
Task

Service Name—The name of the service that appears on the menu of available services on user service subscription pages and on the Cisco IP Phone.

Enter MeetingPlace.

Note If you have more than one Cisco Unified MeetingPlace web server, name the Cisco Unified MeetingPlace services appropriately so that users can distinguish among them.

Service Description—A description of the Cisco Unified MeetingPlace web server.

Enter a brief description.

Service URL—The URL to the Cisco Unified MeetingPlace web server where the XML pages are located.

Example: http://hostname/mpweb/scripts/public/7960mp.asp.

where hostname is the hostname of the Cisco Unified MeetingPlace web server.

Enter the URL.

Note For the services to be available, the phones in the Cisco Unified CallManager cluster must have network connectivity to this server. Make sure this server is independent of the servers in your Cisco Unified CallManager cluster. Do not specify a Cisco Unified CallManager server or any server that is associated with Cisco Unified CallManager, such as a TFTP server or directory database publisher server.



Note If you change the URL of the Cisco Unified MeetingPlace service, remove a phone service parameter, or change the name of a phone service parameter for a phone service to which users are subscribed, you must click Update Subscriptions to update all subscribed users with the changes. If you do not, users will have to subscribe again to the Cisco Unified MeetingPlace service to rebuild the URL correctly.


Step 5 To add the Cisco Unified MeetingPlace service, click Insert.


Defining Cisco Unified MeetingPlace Service Parameters

This procedure enables users to be authenticated when they subscribe to the Cisco Unified MeetingPlace service on the Cisco IP Phone User Options (ccmuser) website. It also allows users to access the Cisco Unified MeetingPlace service from their Cisco IP phones by defining the following service parameters:

Cisco IP Phone Number

Cisco Unified MeetingPlace User ID

Cisco Unified MeetingPlace User Password

Procedure


Step 1 From the Cisco Unified CallManager Administration page, choose Feature > Cisco IP Phone Services.

The Cisco IP Phone Services Configuration window appears.

Step 2 From the Cisco IP Phone Services list, choose the MeetingPlace service that you configured in "Adding Cisco Unified MeetingPlace to the List of IP Phone Services" section.

Step 3 On the right side of the Parameters list, click New.

The Cisco IP Phone Service Parameter Configuration window appears.

Step 4 For the IP Phone Number parameter, enter the information in Table B-2.

Table B-2 Cisco IP Phone Number Parameters

Field and Description
Task

Parameter Name—The exact query string parameter that is used when building the subscription URL.

Enter ipphone.

Parameter Display Name—A descriptive parameter name that is displayed to the user on the Cisco IP Phone User Options (ccmuser) website.

Enter IP phone number.

Parameter DescriptionA description of the parameter to help users enter the correct value for this parameter.

Enter Your Cisco IP Phone number for MeetingPlace to call you.

Parameter is Required

Check Parameter is Required.


Step 5 To add the new IP Phone Number parameter, click Insert.

Step 6 For MeetingPlace User ID, enter the information in Table B-3.

Table B-3 MeetingPlace User ID Parameters

Field
Task

Parameter Name

Enter username.

Parameter Display Name

Enter MeetingPlace User ID.

Parameter Description

Enter MeetingPlace User ID.

Parameter is Required

Check Parameter is Required.


Step 7 To add the new MeetingPlace User ID parameter, click Insert.

Step 8 For MeetingPlace Password, enter the following in Table B-4:

Table B-4 MeetingPlace Password Parameters

Field
Task

Parameter Name

Enter userpwd.

Parameter Display Name

Enter MeetingPlace Password.

Parameter Description

Enter MeetingPlace Password.

Parameter is Required

Check Parameter is Required.

Parameter is a Password (mask contents)

Check Parameter is a Password (mask contents).


Step 9 To add the new MeetingPlace Password parameter, click Insert and Close.

Step 10 To update the Cisco IP Phone Services Configuration window, complete one of the following tasks:

If the service is new and you do not need to rebuild user subscriptions, click Update.

or

If the service was modified after subscriptions existed, click Update Subscriptions to rebuild all user subscriptions.


Note You must update subscriptions if you changed the Cisco Unified MeetingPlace service URL, removed a phone service parameter, or changed the name for a phone service parameter.



Troubleshooting the Cisco Unified MeetingPlace for Cisco IP Phone Configuration

If you set "Allow vanity mtg IDs" to No on the Cisco Unified MeetingPlace Audio Server system, users cannot specify meeting IDs and are notified that meeting IDs are automatically generated.

Additional References

Cisco Unified MeetingPlace IP Gateway documentation

http://www.cisco.com/en/US/products/sw/ps5664/ps5669/prod_installation_guides_list.html

Cisco Unified CallManager documentation

http://www.cisco.com/en/US/products/sw/voicesw/ps556/tsd_products_support_series_home.html

Cisco IP Phone end-user documentation

http://www.cisco.com/en/US/products/hw/phones/ps379/products_user_guide_list.html

User's Guide for Cisco Unified MeetingPlace for Cisco IP Phone Release 5.3(235)

http://www.cisco.com/en/US/products/sw/ps5664/ps5669/products_user_guide_list.html