Document ID: 51547
Contents
Introduction
Prerequisites
Requirements
Components Used
Conventions
Background Information
Cisco MeetingPlace Server and General PBX Requirements
Cisco MeetingPlace Translation Table
Deployment Options
Continuous Service Mode and SNA
Cisco MeetingPlace Port Group Settings
Fujitsu F9600 Configuration
Intecom Configuration
Lucent 5ESS Configuration
Lucent G3R Configuration
T1 Station Layout Example
Master Hunt Group Example
Server 1 Hunt Group Example
Server 2 Hunt Group Example
DS1 Configuration Example
Nortel Option 81C Configuration
Nortel 81C Requirements
Nortel 81C Configuration Example
Rolm 9005 Configuration
Rolm 9005 Requirements
T1 Channels and COS Example
Cisco MeetingPlace Translation Table for Rolm 9005
Verify
Troubleshoot
Related Information
Introduction
This document is intended to aid in the configuration for Cisco MeetingPlace Single Number Access (SNA). It covers the requirements for the Cisco MeetingPlace server and examples of various PBX settings.
Prerequisites
Requirements
Readers of this document should have knowledge of these materials:
-
Customer Engineer Guide
Components Used
The information in this document is based on the Cisco MeetingPlace Server version 4.1.3 or later (PCI only).
The information in this document was created from the devices in a specific lab environment. All of the devices used in this document started with a cleared (default) configuration. If your network is live, make sure that you understand the potential impact of any command.
Conventions
For more information on document conventions, refer to the Cisco Technical Tips Conventions.
Background Information
Cisco MeetingPlace SNA makes it possible for networked systems to transfer callers from one conference server to another using a “flash” transfer. If a participant in a meeting calls into a server on which the meeting is not located, the system initiates a flash transfer with the PBX or central office (CO) to transfer the call to the proper conference server. This capability also allows users accessing Cisco MeetingNotes to be transferred to the correct conference server if they call the wrong server. With use of a flash transfer, the system optimizes usage of telephony ports between Cisco MeetingPlace and the PBX.
When an incoming call lands on a conference server, the conference server first checks to see if the meeting is local. If the meeting is not local, it checks with the Network Server to determine to which server the call should be transferred. At that point, it “flashes” and signals a sequence of dual tone multifrequency (DTMF) tones for the transfer. The PBX then “screen” transfers the call to the new number. This means that the transferrer is still connected to the caller until it decides to hang up. A series of communications take place between the two conference servers. This communication allows the caller to attend the meeting and causes the original conference server to hang up. This transfer typically takes 6–10 seconds, during which time the caller is asked to hold and hears on-hold music, if provided by the PBX during that time.
Cisco MeetingPlace Server and General PBX Requirements
Cisco MeetingPlace System Requirements
-
All Cisco MeetingPlace servers must be version 4.1.3 or later (PCI only).
-
T1s need to be configured as Extended Superframe (ESF)/binary 8-zero substitution (B8ZS) and loop-start.
-
Cisco MeetingTime > Configure Tab > Telephony Access—Must contain the full 10-digit number that is used to dial in to the server (one for each conference server).
-
A flash must be allowed in the port group.
-
Colocated servers are needed, because of delay time and latency issues.
-
A translation table needs to be set up to outpulse only the pilot number of the target server after the flash is executed. For more information about the translation table settings, see the section Cisco MeetingPlace Translation Table. If the Rolm 9005 PBX is used, see the section Cisco MeetingPlace Translation Table for Rolm 9005.
General PBX Requirements
-
Must be one of the models covered in this document.
-
Must have a unique telephone number that is directed to a unique hunt group for each conference server.
-
Must perform line-side T1 flash screen transfers.
-
Must provide positive disconnect supervision.
-
Must have enough DTMF receivers to support additional off-premises extensions (OPXs).
-
All conference server T1s must be supplied by the same PBX system; they must be colocated because of delay time and latency issues.
-
T1 support only; no E1 support at this time.
Note: These are general PBX requirements. For PBX-specific information, see the sections that follow.
Cisco MeetingPlace Translation Table
The translation table settings depend on the number of digits in the pilot number. If the pilot number is three digits, three dots need to be in the parentheses in the translation table. If the pilot number is four digits, four dots need to be in the parenthesis in the translation table, and so on. See the examples below.
Note: If the Rolm 9005 PBX is used, see the section Cisco MeetingPlace Translation Table for Rolm 9005.
Example 1: Pilot Number is Three Digits
The translation table needs this entry:
!……\(…\) !\1 ANYGROUP Generic
Example 2: Pilot Number is Four Digits
The translation table needs this entry:
!……\(….\) !\1 ANYGROUP Generic
Example 3: Pilot Number is Five Digits
The translation table needs this entry:
!……\(…..\) !\1 ANYGROUP Generic
Deployment Options
There are two ways to deploy Cisco MeetingPlace SNA:
-
All incoming calls are routed to one conference server. That conference server communicates with the network server and transfers the call to the appropriate conference server.
-
All conference servers take incoming calls in a round-robin fashion. The conference server that answers the call communicates with the network server and transfers the call to the appropriate conference server.
Continuous Service Mode and SNA
If the conference servers go into continuous service mode (that is, they lose their connection to the network server), SNA does not continue to work. The conference server has no way to determine on which conference server the meeting is scheduled without being able to communicate with the network server.
Cisco MeetingPlace Port Group Settings
In the Cisco MeetingPlace server, the ports need to be associated with a port group that allows the following:
Enter command: 4
Enter port group record number [0..31, <cr> for all] : 1
------------ GROUP 1 --------------
Activate the group? : y
Card type : T1
Signaling : loop start
Numr of DID digits : 0
Human assistance? : n
Flash transfer? : y
Outdial? : y
Fujitsu F9600 Configuration
This section provides you with information to configure Cisco MeetingPlace SNA for use with a Fujitsu F9600 PBX.
Complete these steps:
-
Install the Fujitsu T1 OPS line card, model BDTKBA.
-
Configure the card as loop-start (line-side T1).
-
Configure Cisco MeetingPlace Server as loop-start in the port for the group the T1 is on.
-
Restart Cisco MeetingPlace.
-
Set up the 24 channels on that card such that each has its own extension.
-
Set up a pilot number for the 24 channels that uses them as a hunt group.
This causes the pilot number to cycle through the 24 channels when it is dialed.
-
Ensure that the pilot number is listed in the Hook Flash Originating Call list.
-
Lower the pad levels on the card by changing the three pad-level jumpers to middle.
Since the OPS card is set up for long-distance signaling, the pad levels are too high to signal properly to a locally located Cisco MeetingPlace conference server.
Intecom Configuration
This section provides you with information to configure Cisco MeetingPlace SNA for use with an Intecom PBX.
> ** TRUNK GROUP DEFINITION 06/27/00 11:08:19 > ***...TRUNK GROUP........................32 > ***...TRUNK GROUP TYPE...................UNIVERSAL > TCI...TRUNK CLASS IDENTIFICATION.........LOCAL CO > UGP...USER GROUP NUMBER..................21 > VTT...VOICE TRUNK TRANSFER ENABLED.......YES > CDT...TRANSFER COLLECT DIGIT TABLE #.....1 > CNC...NATIONAL CALLING PARTY # CONTENTS..NONE > DCP...DISPLAY CALLING PARTY NUMBER.......NO > PND...PRIVATE NETWORK....................NO > ITY...INTEMAIL TYPE......................INTEMAIL TYPE II > IST...DOES InteMail SUPERVISE TRANSFERS?.YES > MCT...METHOD TO CANCEL InteMail TRANSFER.FLASH + FEATURE CODE > IML...InteMail USER ID LENGTH............5 > IIN...INTEMAIL INTERFACE NUMBER..........NONE > VNP...InteMail NUMBER FORMAT.............DIRN > OAM...OAI ASSOCIATED MEMBER..............NO > BTG...BROADCAST TRUNK GROUP..............NO > TCM...TRAVELING CLASSMARK................NO > RETURN CONTINUES DISPLAY..... => > FTH...FAILURE THRESHOLD..................3 > RDT...RESEIZE DELAY TIME............MSEC:700 > CHT...TRUNK MONITOR MINIMUM HOLD TIME....0 > DET...DISTANT END RELEASE TIME.......SEC:60 > DCT...DATA CALLS ALLOWED.................NO > SWM...SEIZE WHEN MOS.....................NO > TCH...TRUNK CALL HANDLING................EXTERNAL > NDS...DISCONNECT SUPERVISION.............YES > IGG...IGNORE GLARE.......................NO > GDT...GLARE DETECT TIME.............MSEC:100 > XFT...DISTANT IBX ALLOWS FEATURE TRANSP..NO > DPT...DTMF PASSTHROUGH TIMING INDEX......NONE > CRO...CPN/ANI ROUTING....................NO > ......TRUNK DIRECTION....................BOTH WAYS > *** INCOMING PARAMETERS > STY...INCOMING CALL ORIGINATION TYPE.....T1 OFF PREM.....OPX (OFF PREMISE) > TYP...INCOMING TRUNK TYPE................DIALED > ICM...INCOMING CALL MESSAGE #............NONE > DCC...ROUTING TYPE.......................NORMAL ROUTING ONLY > IDS...INCOMING DIGIT SEQUENCE............DESTINATION NUMBER ONLY > IRD...RESPONSE TO DESTINATION NUMBER.....NONE > IRC...RESPONSE TO CALLING PARTY NUMBER...NONE > IIT...INCOMING INFO DIGIT TYPE/LENGTH....NONE > RETURN CONTINUES DISPLAY..... => > BGP...ANNOUNCEMENT BROADCAST TRUNK GROUP.NONE > APA...TRUNK GROUP AUTHORIZATION TYPE.....NONE > PVA...PRE-VALIDATE AUTHORIZATION CODE....NO > RSC...RESET COUNT........................1 > LVL...PREDEFINED LEVEL CODE..............NONE > TNE...TONE TABLE ENTRY NUMBER............NONE > MOD...INCOMING DIAL MODE.................DTMF > RGF...DTMF RECEIVER GROUP................252 > TOO...TIMEOUT TO ATTENDANT...............NO > MCL...MULTIPLE CALLING ALLOWED...........NO > RAC...REUSE AUTH FOR MULT. CALLS.........NO > GAC...GROUP AUTH REQUIRED FOR TRUNKS.....NO > SAC...SYSTEM ACCESS CODE.................NONE > CWR...CALLWAIT RINGBACK..................NO > UCT...TRUNK UPDATE CDR ON TRANSFER.......ALL > CPT...CALL PROGRESSING TONES:............IBX PROVIDED > RIO...RESPONSE TO INCOMING ORIGINATION...NONE > IUG...InteMail LAMP MESSAGE USER GROUPS..OWN > NUG...INTER-USER GROUP NNP USER GROUPS...OWN > TCT...STATION CALL RESTRICTION ENABLED...NO > 8NC...800 TO 4D SPEED NUMBER CONVERSION..NO > *** OUTGOING PARAMETERS > MSG...MODEM SIGNALLING...................YES > RETURN CONTINUES DISPLAY..... => > TXA...DIRECT TGRP SELECT ALLOWED.........YES > ATG...ANNOUNCEMENT TRUNK GROUP...........NO > SLC...TRUNK SELECTION....................TOP DOWN > ICA...INTER-LATA CARRIER.................101XXXX > CPN...CALLING PARTY NUMBER...............DO NOT SEND > DIAGNOSTIC PARAMETERS: Y or N...............N => > PORT ASSIGNMENT REPORT > 5.3.05.01 5.3.05.02 5.3.05.03 5.3.05.04 > 5.3.05.05 5.3.05.06 5.3.05.07 5.3.05.08 > 5.3.05.09 5.3.05.10 5.3.05.11 5.3.05.12 > 5.3.05.13 5.3.05.14 5.3.05.15 5.3.05.16 > 5.3.05.17 5.3.05.18 5.3.05.19 5.3.05.20 > 5.3.05.21 5.3.05.22 5.3.05.23 5.3.05.24 > > END OF DISPLAY > > SPECIFY GROUP NUMBER or - ................... => @ > > SELECT COMMAND => pdt > SELECT MODE: PRINT, DISPLAY, UPDATE, TITLES, SEARCH => d > PREFIX DIGIT TABLE NUMBER or ?............... => 2 > > EMPTY PDT - NO DIGITS SENT > > *** OFF-NET PREFIX DIGIT TABLE # 2 06/27/00 11:08:37 > > 1) DESTINATION NUMBER: > PLAN: UNKNOWN > TYPE: UNKNOWN > OUTPULSE NUMBER TYPE: UNKNOWN > NUMBER: NO PREFIX DIGITS > > PREFIX DIGIT TABLE NUMBER or ?............... => @ > > SELECT COMMAND => rout > SELECT MODE: PRINT, DISPLAY, UPDATE, TITLES, SEARCH => d > ROUTE GUIDE # or ?........................... => 32 > > Test Grp for Mike OG > > *** ROUTE GUIDE # 32 06/27/00 11:08:43 > 1 TRUNK GROUP 32 -- FRL: 0 -- PREFIX DIGIT STRING # 2 > 2 BUSYOUT
Lucent 5ESS Configuration
This section provides you with information to configure Cisco MeetingPlace SNA for use with a Lucent 5ESS CO.
View 5v1 (*)1. TGN 399 13. CARRIER ID ____ 25. BRCS N (*)2. TRUNK CHAR _______________ 14. FEAT GRP _ 26. FREE ANS N (*)3. FEND CLLI ___________ 15. INC TND WNK N 27. PRIVACY N 4. TRK CHAR _______________ 16. ATTTN 0 28. INSEP 0 5. FAR CLLI ___________ 17. TERA RCVY NOA 29. MODULE 0 6. RMK 316826 18. IAPT Y #7. TRK DIR TWOWAY 19. CALLMON INH Y VERIFY ONLY #8. HUNT TYPE 2WF 20. INPLS TT GRP SIZ 25 9. SCR 601 21. OUTPLS TT ACT SIZ 24 10. GLARE ACTION NONECTRL 22. FAR END NPA 214 SATELLITE N 11. DAS 3 23. GL ANN TGN 0 TERM SFG N #12. TRK CLASS PFLASH 24. PBX/CPE ID 0 View 5v11 (*)1. TGN 399 (*)2. MEM 1 (*)3. OE _ ___________ 6. FEATURE LIST (FEATLIST) ROW FEATURE A P AC ROW FEATURE A P AC ROW FEATURE A P AC 1 0555 Y _ N 8 ________ _ _ _ 15 ________ _ _ _ 2 /MWCTIA1 Y _ N
Lucent G3R Configuration
This section provides you with information to configure Cisco MeetingPlace SNA for use with a Lucent G3R PBX.
T1 Station Layout Example
DS1 CIRCUIT PACK
Location: 02E18 Name: LATITUDE 1
Bit Rate: 1.544 Line Coding: b8zs
Line Compensation: 1 Framing Mode: esf
Signaling Mode: robbed-bit
Idle Code: 11111111
Slip Detection? n Near-end CSU Type: other
DS1 CIRCUIT PACK
ESF DATA LINK OPTIONS
Network Management Protocol: tabs
Send ANSI-T1.403 One-Second Performance Reports? n
Far-end CSU Address: b
Master Hunt Group Example
HUNT GROUP
Group Number: 110 ACD? n
Group Name: LATITUDE MEETINGPLACE Queue? n
Group Extension: 4444 Vector? n
Group Type: ddc Coverage Path:
TN: 1 Night Service Destination:
COR: 83 MM Early Answer? n
Security Code:
ISDN Caller Display:
HUNT GROUP
Message Center: none
LWC Reception: none
AUDIX Name:
Messaging Server Name:
HUNT GROUP
Group Number: 110 Group Extension: 4444 Group Type: ddc
Voice Mail Number: Administered Members (min/max): 1 /168
Total Administered Members: 168
GROUP MEMBER ASSIGNMENTS
Ext Name Ext Name
1: 4801 LATITUDE PORT 0 14: 4814 LATITUDE PORT 13
2: 4802 LATITUDE PORT 1 15: 4815 LATITUDE PORT 14
3: 4803 LATITUDE PORT 2 16: 4816 LATITUDE PORT 15
4: 4804 LATITUDE PORT 3 17: 4817 LATITUDE PORT 16
5: 4805 LATITUDE PORT 4 18: 4818 LATITUDE PORT 17
6: 4806 LATITUDE PORT 5 19: 4819 LATITUDE PORT 18
7: 4807 LATITUDE PORT 6 20: 4820 LATITUDE PORT 19
8: 4808 LATITUDE PORT 7 21: 4821 LATITUDE PORT 20
9: 4809 LATITUDE PORT 8 22: 4822 LATITUDE PORT 21
10: 4810 LATITUDE PORT 9 23: 4823 LATITUDE PORT 22
11: 4811 LATITUDE PORT 10 24: 4824 LATITUDE PORT 23
12: 4812 LATITUDE PORT 11 25: 4825 LATITUDE PORT 24
13: 4813 LATITUDE PORT 12 26: 4826 LATITUDE PORT 25
More Members Exist
HUNT GROUP
Group Number: 110 Group Extension: 4444 Group Type: ddc
Voice Mail Number: Administered Members (min/max): 1 /168
Total Administered Members: 168
GROUP MEMBER ASSIGNMENTS
Ext Name Ext Name
27: 4827 LATITUDE PORT 26 40: 4840 LATITUDE PORT 39
28: 4828 LATITUDE PORT 27 41: 4841 LATITUDE PORT 40
29: 4829 LATITUDE PORT 28 42: 4842 LATITUDE PORT 41
30: 4830 LATITUDE PORT 29 43: 4843 LATITUDE PORT 42
31: 4831 LATITUDE PORT 30 44: 4844 LATITUDE PORT 43
32: 4832 LATITUDE PORT 31 45: 4845 LATITUDE PORT 44
33: 4833 LATITUDE PORT 32 46: 4846 LATITUDE PORT 45
34: 4834 LATITUDE PORT 33 47: 4847 LATITUDE PORT 46
35: 4835 LATITUDE PORT 34 48: 4848 LATITUDE PORT 47
36: 4836 LATITUDE PORT 35 49: 4849 LATITUDE PORT 48
37: 4837 LATITUDE PORT 36 50: 4850 LATITUDE PORT 49
38: 4838 LATITUDE PORT 37 51: 4851 LATITUDE PORT 50
39: 4839 LATITUDE PORT 38 52: 4852 LATITUDE PORT 51
More Members Exist
HUNT GROUP
Group Number: 110 Group Extension: 4444 Group Type: ddc
Voice Mail Number: Administered Members (min/max): 1 /168
Total Administered Members: 168
GROUP MEMBER ASSIGNMENTS
Ext Name Ext Name
53: 4853 LATITUDE PORT 52 66: 4866 LATITUDE PORT 65
54: 4854 LATITUDE PORT 53 67: 4867 LATITUDE PORT 66
55: 4855 LATITUDE PORT 54 68: 4868 LATITUDE PORT 67
56: 4856 LATITUDE PORT 55 69: 4869 LATITUDE PORT 68
57: 4857 LATITUDE PORT 56 70: 4870 LATITUDE PORT 69
58: 4858 LATITUDE PORT 57 71: 4871 LATITUDE PORT 70
59: 4859 LATITUDE PORT 58 72: 4872 LATITUDE PORT 71
60: 4860 LATITUDE PORT 59 73: 4873 LATITUDE PORT 72
61: 4861 LATITUDE PORT 60 74: 4874 LATITUDE PORT 73
62: 4862 LATITUDE PORT 61 75: 4875 LATITUDE PORT 74
63: 4863 LATITUDE PORT 62 76: 4876 LATITUDE PORT 75
64: 4864 LATITUDE PORT 63 77: 4877 LATITUDE PORT 76
65: 4865 LATITUDE PORT 64 78: 4878 LATITUDE PORT 77
More Members Exist
HUNT GROUP
Group Number: 110 Group Extension: 4444 Group Type: ddc
Voice Mail Number: Administered Members (min/max): 1 /168
Total Administered Members: 168
GROUP MEMBER ASSIGNMENTS
Ext Name Ext Name
79: 4879 LATITUDE PORT 78 92: 4892 LATITUDE PORT 91
80: 4880 LATITUDE PORT 79 93: 4893 LATITUDE PORT 92
81: 4881 LATITUDE PORT 80 94: 4894 LATITUDE PORT 93
82: 4882 LATITUDE PORT 81 95: 4895 LATITUDE PORT 94
83: 4883 LATITUDE PORT 82 96: 4896 LATITUDE PORT 95
84: 4884 LATITUDE PORT 83 97: 4897 LATITUDE PORT 96
85: 4885 LATITUDE PORT 84 98: 4898 LATITUDE PORT 97
86: 4886 LATITUDE PORT 85 99: 4899 LATITUDE PORT 98
87: 4887 LATITUDE PORT 86 100: 4900 LATITUDE PORT 99
88: 4888 LATITUDE PORT 87 101: 4901 LATITUDE PORT 100
89: 4889 LATITUDE PORT 88 102: 4902 LATITUDE PORT 101
90: 4890 LATITUDE PORT 89 103: 4903 LATITUDE PORT 102
91: 4891 LATITUDE PORT 90 104: 4904 LATITUDE PORT 103
More Members Exist
HUNT GROUP
Group Number: 110 Group Extension: 4444 Group Type: ddc
Voice Mail Number: Administered Members (min/max): 1 /168
Total Administered Members: 168
GROUP MEMBER ASSIGNMENTS
Ext Name Ext Name
105: 4905 LATITUDE PORT 104 118: 4918 LATITUDE PORT 117
106: 4906 LATITUDE PORT 105 119: 4919 LATITUDE PORT 118
107: 4907 LATITUDE PORT 106 120: 4920 LATITUDE PORT 119
108: 4908 LATITUDE PORT 107 121: 2301 LATITUDE PORT 120
109: 4909 LATITUDE PORT 108 122: 2302 LATITUDE PORT 121
110: 4910 LATITUDE PORT 109 123: 2303 LATITUDE PORT 122
111: 4911 LATITUDE PORT 110 124: 2304 LATITUDE PORT 123
112: 4912 LATITUDE PORT 111 125: 2305 LATITUDE PORT 124
113: 4913 LATITUDE PORT 112 126: 2306 LATITUDE PORT 125
114: 4914 LATITUDE PORT 113 127: 2307 LATITUDE PORT 126
115: 4915 LATITUDE PORT 114 128: 2308 LATITUDE PORT 127
116: 4916 LATITUDE PORT 115 129: 2309 LATITUDE PORT 128
117: 4917 LATITUDE PORT 116 130: 2310 LATITUDE PORT 129
More Members Exist
HUNT GROUP
Group Number: 110 Group Extension: 4444 Group Type: ddc
Voice Mail Number: Administered Members (min/max): 1 /168
Total Administered Members: 168
GROUP MEMBER ASSIGNMENTS
Ext Name Ext Name
131: 2311 LATITUDE PORT 130 144: 2324 LATITUDE PORT 143
132: 2312 LATITUDE PORT 131 145: 2325 LATITUDE PORT 144
133: 2313 LATITUDE PORT 132 146: 2326 LATITUDE PORT 145
134: 2314 LATITUDE PORT 133 147: 2327 LATITUDE PORT 146
135: 2315 LATITUDE PORT 134 148: 2328 LATITUDE PORT 147
136: 2316 LATITUDE PORT 135 149: 2329 LATITUDE PORT 148
137: 2317 LATITUDE PORT 136 150: 2330 LATITUDE PORT 149
138: 2318 LATITUDE PORT 137 151: 2331 LATITUDE PORT 150
139: 2319 LATITUDE PORT 138 152: 2332 LATITUDE PORT 151
140: 2320 LATITUDE PORT 139 153: 2333 LATITUDE PORT 152
141: 2321 LATITUDE PORT 140 154: 2334 LATITUDE PORT 153
142: 2322 LATITUDE PORT 141 155: 2335 LATITUDE PORT 154
143: 2323 LATITUDE PORT 142 156: 2336 LATITUDE PORT 155
More Members Exist
HUNT GROUP
Group Number: 110 Group Extension: 4444 Group Type: ddc
Voice Mail Number: Administered Members (min/max): 1 /168
Total Administered Members: 168
GROUP MEMBER ASSIGNMENTS
Ext Name Ext Name
157: 2337 LATITUDE PORT 156 170:
158: 2338 LATITUDE PORT 157 171:
159: 2339 LATITUDE PORT 158 172:
160: 2340 LATITUDE PORT 159 173:
161: 2341 LATITUDE PORT 160 174:
162: 2342 LATITUDE PORT 161 175:
163: 2343 LATITUDE PORT 162 176:
164: 2344 LATITUDE PORT 163 177:
165: 2345 LATITUDE PORT 164 178:
166: 2346 LATITUDE PORT 165 179:
167: 2347 LATITUDE PORT 166 180:
168: 2348 LATITUDE PORT 167 181:
169: 182:
At End of Member List
Server 1 Hunt Group Example
HUNT GROUP
Group Number: 111 ACD? n
Group Name: LATITUDE SERVER 1 Queue? n
Group Extension: 4800 Vector? n
Group Type: ucd-mia Coverage Path:
TN: 1 Night Service Destination:
COR: 83 MM Early Answer? n
Security Code:
ISDN Caller Display:
HUNT GROUP
Message Center: none
LWC Reception: none
AUDIX Name:
Messaging Server Name:
HUNT GROUP
Group Number: 111 Group Extension: 4800 Group Type: ucd-mia
Voice Mail Number: Administered Members (min/max): 1 /120
Total Administered Members: 120
GROUP MEMBER ASSIGNMENTS
Ext Name Ext Name
1: 4801 LATITUDE PORT 0 14: 4814 LATITUDE PORT 13
2: 4802 LATITUDE PORT 1 15: 4815 LATITUDE PORT 14
3: 4803 LATITUDE PORT 2 16: 4816 LATITUDE PORT 15
4: 4804 LATITUDE PORT 3 17: 4817 LATITUDE PORT 16
5: 4805 LATITUDE PORT 4 18: 4818 LATITUDE PORT 17
6: 4806 LATITUDE PORT 5 19: 4819 LATITUDE PORT 18
7: 4807 LATITUDE PORT 6 20: 4820 LATITUDE PORT 19
8: 4808 LATITUDE PORT 7 21: 4821 LATITUDE PORT 20
9: 4809 LATITUDE PORT 8 22: 4822 LATITUDE PORT 21
10: 4810 LATITUDE PORT 9 23: 4823 LATITUDE PORT 22
11: 4811 LATITUDE PORT 10 24: 4824 LATITUDE PORT 23
12: 4812 LATITUDE PORT 11 25: 4825 LATITUDE PORT 24
13: 4813 LATITUDE PORT 12 26: 4826 LATITUDE PORT 25
More Members Exist
HUNT GROUP
Group Number: 111 Group Extension: 4800 Group Type: ucd-mia
Voice Mail Number: Administered Members (min/max): 1 /120
Total Administered Members: 120
GROUP MEMBER ASSIGNMENTS
Ext Name Ext Name
27: 4827 LATITUDE PORT 26 40: 4840 LATITUDE PORT 39
28: 4828 LATITUDE PORT 27 41: 4841 LATITUDE PORT 40
29: 4829 LATITUDE PORT 28 42: 4842 LATITUDE PORT 41
30: 4830 LATITUDE PORT 29 43: 4843 LATITUDE PORT 42
31: 4831 LATITUDE PORT 30 44: 4844 LATITUDE PORT 43
32: 4832 LATITUDE PORT 31 45: 4845 LATITUDE PORT 44
33: 4833 LATITUDE PORT 32 46: 4846 LATITUDE PORT 45
34: 4834 LATITUDE PORT 33 47: 4847 LATITUDE PORT 46
35: 4835 LATITUDE PORT 34 48: 4848 LATITUDE PORT 47
36: 4836 LATITUDE PORT 35 49: 4849 LATITUDE PORT 48
37: 4837 LATITUDE PORT 36 50: 4850 LATITUDE PORT 49
38: 4838 LATITUDE PORT 37 51: 4851 LATITUDE PORT 50
39: 4839 LATITUDE PORT 38 52: 4852 LATITUDE PORT 51
More Members Exist
HUNT GROUP
Group Number: 111 Group Extension: 4800 Group Type: ucd-mia
Voice Mail Number: Administered Members (min/max): 1 /120
Total Administered Members: 120
GROUP MEMBER ASSIGNMENTS
Ext Name Ext Name
53: 4853 LATITUDE PORT 52 66: 4866 LATITUDE PORT 65
54: 4854 LATITUDE PORT 53 67: 4867 LATITUDE PORT 66
55: 4855 LATITUDE PORT 54 68: 4868 LATITUDE PORT 67
56: 4856 LATITUDE PORT 55 69: 4869 LATITUDE PORT 68
57: 4857 LATITUDE PORT 56 70: 4870 LATITUDE PORT 69
58: 4858 LATITUDE PORT 57 71: 4871 LATITUDE PORT 70
59: 4859 LATITUDE PORT 58 72: 4872 LATITUDE PORT 71
60: 4860 LATITUDE PORT 59 73: 4873 LATITUDE PORT 72
61: 4861 LATITUDE PORT 60 74: 4874 LATITUDE PORT 73
62: 4862 LATITUDE PORT 61 75: 4875 LATITUDE PORT 74
63: 4863 LATITUDE PORT 62 76: 4876 LATITUDE PORT 75
64: 4864 LATITUDE PORT 63 77: 4877 LATITUDE PORT 76
65: 4865 LATITUDE PORT 64 78: 4878 LATITUDE PORT 77
More Members Exist
HUNT GROUP
Group Number: 111 Group Extension: 4800 Group Type: ucd-mia
Voice Mail Number: Administered Members (min/max): 1 /120
Total Administered Members: 120
GROUP MEMBER ASSIGNMENTS
Ext Name Ext Name
79: 4879 LATITUDE PORT 78 92: 4892 LATITUDE PORT 91
80: 4880 LATITUDE PORT 79 93: 4893 LATITUDE PORT 92
81: 4881 LATITUDE PORT 80 94: 4894 LATITUDE PORT 93
82: 4882 LATITUDE PORT 81 95: 4895 LATITUDE PORT 94
83: 4883 LATITUDE PORT 82 96: 4896 LATITUDE PORT 95
84: 4884 LATITUDE PORT 83 97: 4897 LATITUDE PORT 96
85: 4885 LATITUDE PORT 84 98: 4898 LATITUDE PORT 97
86: 4886 LATITUDE PORT 85 99: 4899 LATITUDE PORT 98
87: 4887 LATITUDE PORT 86 100: 4900 LATITUDE PORT 99
88: 4888 LATITUDE PORT 87 101: 4901 LATITUDE PORT 100
89: 4889 LATITUDE PORT 88 102: 4902 LATITUDE PORT 101
90: 4890 LATITUDE PORT 89 103: 4903 LATITUDE PORT 102
91: 4891 LATITUDE PORT 90 104: 4904 LATITUDE PORT 103
More Members Exist
HUNT GROUP
Group Number: 111 Group Extension: 4800 Group Type: ucd-mia
Voice Mail Number: Administered Members (min/max): 1 /120
Total Administered Members: 120
GROUP MEMBER ASSIGNMENTS
Ext Name Ext Name
105: 4905 LATITUDE PORT 104 118: 4918 LATITUDE PORT 117
106: 4906 LATITUDE PORT 105 119: 4919 LATITUDE PORT 118
107: 4907 LATITUDE PORT 106 120: 4920 LATITUDE PORT 119
108: 4908 LATITUDE PORT 107 121:
109: 4909 LATITUDE PORT 108 122:
110: 4910 LATITUDE PORT 109 123:
111: 4911 LATITUDE PORT 110 124:
112: 4912 LATITUDE PORT 111 125:
113: 4913 LATITUDE PORT 112 126:
114: 4914 LATITUDE PORT 113 127:
115: 4915 LATITUDE PORT 114 128:
116: 4916 LATITUDE PORT 115 129:
117: 4917 LATITUDE PORT 116 130:
At End of Member List
Server 2 Hunt Group Example
HUNT GROUP
Group Number: 112 ACD? n
Group Name: LATITUDE SERVER 2 Queue? n
Group Extension: 2300 Vector? n
Group Type: ucd-mia Coverage Path:
TN: 1 Night Service Destination:
COR: 83 MM Early Answer? n
Security Code:
ISDN Caller Display:
HUNT GROUP
Message Center: none
LWC Reception: none
AUDIX Name:
Messaging Server Name:
HUNT GROUP
Group Number: 112 Group Extension: 2300 Group Type: ucd-mia
Voice Mail Number: Administered Members (min/max): 1 /48
Total Administered Members: 48
GROUP MEMBER ASSIGNMENTS
Ext Name Ext Name
1: 2301 LATITUDE PORT 120 14: 2314 LATITUDE PORT 133
2: 2302 LATITUDE PORT 121 15: 2315 LATITUDE PORT 134
3: 2303 LATITUDE PORT 122 16: 2316 LATITUDE PORT 135
4: 2304 LATITUDE PORT 123 17: 2317 LATITUDE PORT 136
5: 2305 LATITUDE PORT 124 18: 2318 LATITUDE PORT 137
6: 2306 LATITUDE PORT 125 19: 2319 LATITUDE PORT 138
7: 2307 LATITUDE PORT 126 20: 2320 LATITUDE PORT 139
8: 2308 LATITUDE PORT 127 21: 2321 LATITUDE PORT 140
9: 2309 LATITUDE PORT 128 22: 2322 LATITUDE PORT 141
10: 2310 LATITUDE PORT 129 23: 2323 LATITUDE PORT 142
11: 2311 LATITUDE PORT 130 24: 2324 LATITUDE PORT 143
12: 2312 LATITUDE PORT 131 25: 2325 LATITUDE PORT 144
13: 2313 LATITUDE PORT 132 26: 2326 LATITUDE PORT 145
More Members Exist
HUNT GROUP
Group Number: 112 Group Extension: 2300 Group Type: ucd-mia
Voice Mail Number: Administered Members (min/max): 1 /48
Total Administered Members: 48
GROUP MEMBER ASSIGNMENTS
Ext Name Ext Name
27: 2327 LATITUDE PORT 146 40: 2340 LATITUDE PORT 159
28: 2328 LATITUDE PORT 147 41: 2341 LATITUDE PORT 160
29: 2329 LATITUDE PORT 148 42: 2342 LATITUDE PORT 161
30: 2330 LATITUDE PORT 149 43: 2343 LATITUDE PORT 162
31: 2331 LATITUDE PORT 150 44: 2344 LATITUDE PORT 163
32: 2332 LATITUDE PORT 151 45: 2345 LATITUDE PORT 164
33: 2333 LATITUDE PORT 152 46: 2346 LATITUDE PORT 165
34: 2334 LATITUDE PORT 153 47: 2347 LATITUDE PORT 166
35: 2335 LATITUDE PORT 154 48: 2348 LATITUDE PORT 167
36: 2336 LATITUDE PORT 155 49:
37: 2337 LATITUDE PORT 156 50:
38: 2338 LATITUDE PORT 157 51:
39: 2339 LATITUDE PORT 158 52:
At End of Member List
HUNT GROUP
Group Number: 112 Group Extension: 2300 Group Type: ucd-mia
Voice Mail Number: Administered Members (min/max): 1 /48
Total Administered Members: 48
GROUP MEMBER ASSIGNMENTS
Ext Name Ext Name
53: 66:
54: 67:
55: 68:
56: 69:
57: 70:
58: 71:
59: 72:
60: 73:
61: 74:
62: 75:
63: 76:
64: 77:
65: 78:
At End of Member List
HUNT GROUP
Group Number: 112 Group Extension: 2300 Group Type: ucd-mia
Voice Mail Number: Administered Members (min/max): 1 /48
Total Administered Members: 48
GROUP MEMBER ASSIGNMENTS
Ext Name Ext Name
79: 92:
80: 93:
81: 94:
82: 95:
83: 96:
84: 97:
85: 98:
86: 99:
87: 100:
88: 101:
89: 102:
90: 103:
91: 104:
At End of Member List
HUNT GROUP
Group Number: 112 Group Extension: 2300 Group Type: ucd-mia
Voice Mail Number: Administered Members (min/max): 1 /48
Total Administered Members: 48
GROUP MEMBER ASSIGNMENTS
Ext Name Ext Name
105: 118:
106: 119:
107: 120:
108: 121:
109: 122:
110: 123:
111: 124:
112: 125:
113: 126:
114: 127:
115: 128:
116: 129:
117: 130:
DS1 Configuration Example
STATION
Extension: 4801 Lock Messages? n BCC: 0
Type: DS1FD Security Code: TN: 1
Port: 02E1801 Coverage Path 1: COR: 82
Name: LATITUDE PORT 0 Coverage Path 2: COS: 1
Hunt-to Station: Tests? n
STATION OPTIONS
Loss Group: 4
Off Premises Station? y
R Balance Network? n
STATION
FEATURE OPTIONS
LWC Reception: none
LWC Activation? n Coverage Msg Retrieval? y
CDR Privacy? n Auto Answer: none
Redirect Notification? y Data Restriction? n
Per Button Ring Control? n Call Waiting Indication? n
Att. Call Waiting Indication? n
Switchhook Flash? y Distinctive Audible Alert? y
Ignore Rotary Digits? n Adjunct Supervision? y
H.320 Conversion? n
Per Station CPN - Send Calling Number?
Audible Message Waiting? n
AUDIX Name:
Messaging Server Name: Coverage After Forwarding? s
STATION
SITE DATA
Room: Headset? n
Jack: Speaker? n
Cable: Mounting: d
Floor: Cord Length: 0
Building: Set Color:
ABBREVIATED DIALING
List1: List2: List3:
HOT LINE DESTINATION
Abbreviated Dialing List Number (From above 1, 2 or 3):
Dial Code:
Line Appearance: call-appr
Nortel Option 81C Configuration
This section provides you with information to configure Cisco MeetingPlace SNA for use with a Nortel Option 81C PBX.
Nortel 81C Requirements
-
The T1s need to be configured as ESF/B8ZS and loop-start.
You need to have enough DTMF registers to support additional OPX extensions.
-
The T1s need to be set up as line-side T1s, with directory numbers (DNs) assigned on each channel.
-
The pilot number of each server needs to hunt through all the DNs associated with the T1s connected to that particular server.
-
Each server needs its own unique pilot number. (See Nortel 81C Configuration Example.)
Nortel 81C Configuration Example
When looking at the example below, keep in mind:
-
The pilot numbers are 69901 for the first server T1s and 69902 for the second server T1s. The hunt group is limited to 30 members, so an automatic call distribution (ACD) DN needs to be used in the thirtieth member position to forward to the next hunt group used.
-
Notice the control line setting (CLS) must have hunting allowed (HTA) and transfer allowed (XFA). Also, the FTR must be ISP 75. This sets the flash disconnect supervision for Nortel, and must be set on every channel or line.
ISP 75 means 75 units of 10 ms each, for a total disconnect time of 750 ms. This can be adjusted by entering the number of units needed to extend or shorten the disconnect supervision timer. (The time of 750 ms for Cisco MeetingPlace to hang up seems to be acceptable.)
-
Configuration of the first server (pilot 69901) looks like this:
REQ: PR REQ PRT TYPE: TN TYPE TNB TN 148 0 0 0 SPWD DATE PAGE DES DES WMDC TN 148 0 00 00 TYPE 500 CDEN 4D CUST 0 WRLS NO DN 69901 0 MARP CPND NAME LATITUDE UPGRADE TEST XPLN 26 DISPLAY_FMT FIRST,LAST AST NO IAPG 0 HUNT 71700 TGAR 8 LDN NO NCOS 7 SGRP 0 RNPG 0 XLST SCI 0 SCPW CLS UNR DTN FBD XFA WTA THFD FND HTA ONS LPR XRD CWD SWD MWD LPD XHD CCSD LND TVD CFTD SFD C6D CNID CLBD AUTU ICDD CDMD EHTD MCTD GPUD DPUD CFXD ARHD OVDD AGTD CLTD LDTD ASCD MBXD CPFA CPTA DDGA NAMA MCRD SHL ABDD CFHD USRD BNRD OCBD RTDD FAXD PGND PLEV 02 AACS NO FTR OSP 0 FTR ISP 75 DATE 20 DEC 2000 -
Configuration of the second server (pilot 69902) looks like this:
NACT REQ: REQ PRT TYPE: TYPE TNB TN 148 0 2 0 SPWD DATE PAGE DES DES WMDC TN 148 0 02 00 TYPE 500 CDEN 4D CUST 0 WRLS NO DN 69902 0 MARP CPND NAME LATITUDE UPGRADE TEST XPLN 26 DISPLAY_FMT FIRST,LAST AST NO IAPG 0 HUNT 71724 TGAR 8 LDN NO NCOS 7 SGRP 0 RNPG 0 XLST SCI 0 SCPW CLS UNR DTN FBD XFA WTA THFD FND HTA ONS LPR XRD CWD SWD MWD LPD XHD CCSD LND TVD CFTD SFD C6D CNID CLBD AUTU ICDD CDMD EHTD MCTD GPUD DPUD CFXD ARHD OVDD AGTD CLTD LDTD ASCD MBXD CPFA CPTA DDGA NAMA MCRD SHL ABDD CFHD USRD BNRD OCBD RTDD FAXD PGND PLEV 02 AACS NO FTR OSP 0 FTR ISP 75 DATE 20 DEC 2000
Rolm 9005 Configuration
This section provides you with information to configure Cisco MeetingPlace SNA for use with a Rolm 9005 PBX.
Rolm 9005 Requirements
-
The T1s need to be configured as ESF/B8ZS and loop-start.
-
The T1s need to be set up as OPX with a class of service (COS) that is unique to the group of extensions that are on each channel of the T1s. If the COS does not have WNK flagged for Y , the port does not hang up on the Cisco MeetingPlace Server. (See T1 Channels and COS Example.)
-
Note: If the out-dial feature is used, the COS needs to be a value that allows the call to be routed through Route Optimization in the PBX.
-
A hunt group needs to be created for each Cisco MeetingPlace server. (See the section A Hunt Group Needs to Be Created for Each Cisco MeetingPlace Server.)
-
If there are more than 96 ports, ACD becomes a requirement. (See the section If a Server Has More Than 96 Ports, ACD Becomes a Requirement.)
T1 Channels and COS Example
COMMAND: LI TRUNK T1 011301..011303
H/W TRNK TKGP REF
PAD TYPE USE NO NAME NO UP DIR TEST DISA
--------- ---- ----- ---- ---- ---- - - - -
DS 01/011301 T1 OPX
OPX
DIAL OPX WINK VRU
TYPE TEST EXTN OFF PROTOCOL
- - ------- - --------
DS D N 7501 Y NONE
H/W TRNK TKGP REF
PAD TYPE USE NO NAME NO UP DIR TEST DISA
--------- ---- ----- ---- ---- ---- - - - -
DS 01/011302 T1 OPX
OPX
DIAL OPX WINK VRU
TYPE TEST EXTN OFF PROTOCOL
- - ------- - --------
DS D N 7502 Y NONE
H/W TRNK TKGP REF
PAD TYPE USE NO NAME NO UP DIR TEST DISA
--------- ---- ----- ---- ---- ---- - - - -
DS 01/011303 T1 OPX
OPX
DIAL OPX WINK VRU
TYPE TEST EXTN OFF PROTOCOL
- - ------- - --------
DS D N 7503 Y NONE
COMMAND: LI EXTEN 7501..7506
FORWARD ON
SYSTEM FORWARDING BSY RNA DND
EXTN TYPE COS TARGET 1 TARGET 2 TARGET 3 TARGET 4 I E I E I E RINGDOWN
------- ---- --- -------- -------- -------- -------- - - - - - - --------
DS 7501 EXT 1 - - - - - -
ACD NAME
- ----------------
DS N TRUNK 1
FORWARD ON
SYSTEM FORWARDING BSY RNA DND
EXTN TYPE COS TARGET 1 TARGET 2 TARGET 3 TARGET 4 I E I E I E RINGDOWN
------- ---- --- -------- -------- -------- -------- - - - - - - --------
DS 7502 EXT 1 - - - - - -
ACD NAME
- ----------------
DS N TRUNK 2
FORWARD ON
SYSTEM FORWARDING BSY RNA DND
EXTN TYPE COS TARGET 1 TARGET 2 TARGET 3 TARGET 4 I E I E I E RINGDOWN
------- ---- --- -------- -------- -------- -------- - - - - - - --------
DS 7503 EXT 1 - - - - - -
ACD NAME
- ----------------
DS N TRUNK 3
COMMAND: LI COS_N 1
FEATURES ASSIGNED TO COS 1
A A C C C C C D D D E I N N P S S S S T T V C W E
C P F F M O S C N T O N F O R A P S Y R T D A N P
B V E I P F F P D S V T L H V V D O C M T C D K L
- - - - - - - - - - - - - - - - - - - - - - - - -
DS N N N N N N N N N N N N N Y N N N N N N Y N N Y N
A Hunt Group Needs to Be Created for Each Cisco MeetingPlace Server
All extensions that are associated with the T1 channels need to be put into the hunt group of that particular server. A different hunt group needs to be built for each server. Due to the configuration limitations of the PBX (which only allows 50 extensions to be members of a hunt group), a second hunt group of 50 members can be built and set up to have the first hunt group forward to the second hunt group. A hunt group pilot number cannot be a member of another hunt group. This makes forwarding necessary.
COMMAND: LI HD ALL
PILOT GROUP GROUP FWD/BUSY
NO. NO. TYPE COS C NUMBER COMMENTS
------- ---- - --- - -------- ----------------
DS 7100 1 H 0 B 7200 ADD 50 PORTS TO CS1
EXTN EXTN EXTN EXTN EXTN EXTN EXTN EXTN
------- ------- ------- ------- ------- ------- ------- ----
DS 7501 7502 7503
PILOT GROUP GROUP FWD/BUSY
NO. NO. TYPE COS C NUMBER COMMENTS
------- ---- - --- - -------- ----------------
DS 7200 2 H 0 N
EXTN EXTN EXTN EXTN EXTN EXTN EXTN EXTN
------- ------- ------- ------- ------- ------- ------- ----
DS 7504 7505 7506
If a Server Has More Than 96 Ports, ACD Becomes a Requirement
If there are more than 96 ports on any of the servers using SNA in the network, ACD becomes a requirement of the PBX software. Because you can only forward a hunt group to another hunt group one time, the maximum number of ports in that configuration is 100. On a 120-port server, there would be 20 ports without incoming access. These ports would only have out-dial capability. If you use ACD and set all the OPX extensions as ACD agents, the PBX software allows the hunt group configuration limitation of 100 to be exceeded. When you set up the ACD group so that the group is INITIALLY AVAILABLE, set it in this way:
COMMAND: LI ACD_G ALL
ACDGROUP NODE DELAYED CONNECT MSG SUPV CALL CALL WTG LEVELS
NAME NO PILOT COS T/R/N TIME/REC# EXTN WTG ON FLASH WINK
-------- -- ------- --- - ------- ------- - -- -- --
DS MEET 1 7700 63 N N
AGENT ID SVC SVC LVL ANSWER INITIALLY DNIS/DID
REQD LVL SAMPLES PROFILE AVAILABLE? REPORT ?
- -- --- --- - -
DS N 20 128 10 Y N
SHIFT --- S H I F T S T A T I S T I C S ---
#'s START END START END START END
------- ----- ----- ----- ----- ----- -----
DS 1..3 00:00 23:59
STATUS SUPERVISOR
EXTN EXTN EXTN EXTN EXTN EXTN EXTN EXTN
------- ------- ------- ------- ------- ------- ------- -------
DS
Cisco MeetingPlace Translation Table for Rolm 9005
In the Cisco MeetingPlace server, a translation table needs to be set up to insert a *7, as shown here:
!,\(.*\) !,*7\1 ANYGROUP Generic For flash transfers add a *7
Verify
This section provides information you can use to confirm that your Cisco MeetingPlace SNA configuration is working properly.
Complete these steps to test the configuration:
-
In Cisco MeetingTime, schedule a meeting on each of the conference servers.
Note: It may be best to schedule a continuous meeting for testing purposes so that your meeting does not end while you are testing or making configuration changes. However, be sure to end the continuous meeting after testing is complete.
-
Test the SNA by completing these steps:
-
Call into a conference server.
-
Enter the meeting ID of a meeting that exists on a different server.
If you are successfully transferred to the meeting, SNA is working properly.
-
Make sure the ports hang up when they are idle by completing these steps:
-
Run the spanstat-all command from the command-line interface (CLI) in a Telnet session.
-
Repeat this step for each of the conference servers.
Troubleshoot
There is currently no specific troubleshooting information available for this configuration.
Related Information
- Voice Technology Support
- Voice and IP Communications Product Support
- Recommended Reading: Troubleshooting Cisco IP Telephony
- Technical Support - Cisco Systems
| Updated: Jan 31, 2006 | Document ID: 51547 |