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Obtaining a Cisco Information Center License from Micromuse

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Document ID: 29281


Contents

Introduction
Prerequisites
      Requirements
      Components Used
      Conventions
Licensing Process
      Requesting the License
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Introduction

This document provides the procedure for obtaining a license from Micromuse for your Cisco Information Center (CIC) software.

Prerequisites

Requirements

Readers of this document should have knowledge of these topics:

  • CIC Installation Procedures

  • CIC Documentation Locations

Components Used

The information in this document is based on these software and hardware versions:

  • CIC v1.0 to v3.6

  • Platform/hardware information is not relevant to this information

The information in this document was created from the devices in a specific lab environment. All of the devices used in this document started with a cleared (default) configuration. If your network is live, make sure that you understand the potential impact of any command.

Conventions

For more information on document conventions, refer to the Cisco Technical Tips Conventions.

Licensing Process

Micromuse introduced a new streamlined license request system that speeds up the approval process. This new system results in licenses being sent to you more promptly.

Requesting the License

The new process involves requesting the licenses from the following website: http://support.micromuse.com/helpdesk/licenses/ leavingcisco.com.

Anyone sending an email to support@micromuse.com requesting a license is asked to complete the form at the above website.

A support login is required to access the site. If you do not have a support login, complete the form at this website: http://www.micromuse.com/supportgate/ leavingcisco.com.

If you have questions regarding this procedure, contact the following appropriate licensing group:

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Updated: Jan 31, 2006Document ID: 29281