Table Of Contents
Release Notes for the Cisco MNM Provisioning Tool Release 2.4
August 30, 2006
This document contains release information on the Cisco MGC Node Manager Provisioning Tool (MNM-PT) Release 2.4 software through Release 2.4(1), patch 2. For more information on the Cisco MNM-PT software, please visit Cisco's website at: http://www.cisco.com > Software Center > Network Management > Voice Services Provisioning Tool or http://www.cisco.com/pcgi-bin/tablebuild.pl/vspt.
Note In previous releases the Cisco MGC Node Manager Provisioning Tool was packaged separately and known as Voice Services Provisioning Tool (VSPT).
MNM-PT helps you create configuration files across multiple devices including the Cisco PGW 2200, BAMS, and HSI servers.
MNM-PT can help avoid common errors that might arise if devices are provisioned independently. This package eliminates the need to enter duplicate data and enables you to import configurations to and export configurations from the PGW 2200. It also generates the configuration files you need to provision the PGW 2200—including the following provisioning information:
For installation instructions, see the Installation Guide available at
The Cisco MGC Node Manager Provisioning Tool User's Guide Version 2.4(1) contains information on getting started with MNM-PT and is available at
For details of using MNM-PT for provisioning, refer to the Cisco Media Gateway Controller Software Provisioning Guide Version 9, Chapter 3, "Provisioning with the Voice Services Provisioning Tool", at
For details of using MNM-PT for provisioning dial plans, refer to the Cisco Media Gateway Controller Dial Plan Guide Version 9, Chapter 3, "Provisioning Dial Plans with VSPT", at
Software Release History
This section contains information for the current 2.4 releases. For information on earlier releases, please refer to a previous version's release notes.
Release 2.4(1) supports Cisco MGC Release 9.4(1) software and adds new or enhanced features to support provisioning features new in Cisco MGC Release 9.4(1).
Release 2.4(1) Enhancements
Release 2.4(1) Patch 2 Information
The following caveats were resolved in Release 2.4(1) Patch 2. Patch installation instructions are described in Patch Procedure.
Release 2.4(1) Patch 1 Information
The following caveats were resolved in Release 2.4(1) Patch 1. Patch installation instructions are described in Patch Procedure.
Release 2.4(1) (Base Release) Open Caveats
The following caveats are open in the base 2.4(1) release; all are fixed in Patch 1, described in the previous section.
The following is the minimum hardware and software you need to run the Cisco MNM-PT software:
•Sun Ultra 5 workstation, 440 MHz or faster
•Sun Solaris 8 operating system
–April 2001 release recommended
–Open Windows with the Common Desktop Environment (CDE)
•8-bit video graphics card
•128 MB of System RAM
•128 MB of free disk space (in installation directory)
•128 MB of free swap space
•Approximately 4 MB of disk space in the /var partition required for each configuration session
These configurations are supported:
•Cisco MGC Node Manager and Cisco MNM PT installed together on a network management server. (Recommended)
•Cisco MGC Node Manager installed on a network management server and Cisco MNM-PT installed on a Cisco PGW host machine.
•Cisco MGC Node Manager installed on a network management server and Cisco MNM-PT installed on a separate server.
Note Other element managers may be installed on the network management server.
Caution Cisco MGC Node Manager should not be installed on a Cisco PGW 2200 host machine.
Supported Network Elements
The following network elements have been tested and verified to work with this release of the Cisco MNM-PT.
Note Other network element software versions have not been tested and are not supported with this version.
Cisco PGW 2200 Release 9.4(1) including provisioning the following components:
Devices managed by the Cisco PGW 2200:
•Cisco Media Gateway (MGX) 8850
–Voice Interworking Service Module (VISM) Release 3.1
For the Cisco Media Gateway, MNM-PT supports these provisioning tasks:
•Chassis provisioning tasks
•VISM provisioning tasks:
Installation Procedure Checklist
Before installing the software, read Chapters 1 and 3 of the Installation Guide. lation Guide for detailed instruction on how to mount the CD-ROM.
Before you begin: The X Windows DISPLAY environment variable must be set in order for you to install the Cisco MNM-PT. Use the following examples to set your X Windows DISPLAY environment variable. Replace the value <hostname> with your machine's hostname:
In csh or tcsh:setenv DISPLAY <hostname>:0
In sh or ksh:DISPLAY=<hostname>:0 ; export $DISPLAY
Step 1 Become the root user.
Step 2 Place Cisco MGC Node Manager CD in the CD-ROM drive.
Step 3 Change to the /cdrom/cdrom0 directory
Step 4 Execute the command: ./cmnminstall.
Step 5 Enter 2 to install MNM-PT 2.4(1).
Step 6 Follow the on-screen prompts.
Step 7 Eject the CD-ROM when the installation is complete.
The Cisco MNM-PT patch process is cumulative. Downloading and installing the latest patch installs all previous patches. In order for you to install a patch, the base Cisco MNM-PT 2.4(1) software must be installed. Use the following steps to install the desired patch.
Step 1 Verify that the base Cisco MNM-PT 2.4(1) software is installed.
Step 2 Become the root user.
Step 3 Create a temporary installation directory.
Step 4 Download the patched software:
a. Go to www.cisco.com.
b. Log in.
c. Navigate to Technical Support > Software Center > Products and Downloads > Network Management Software. On this page find and click on Cisco Voice Services Provisioning Tool. You go to the patch download page.
d. Download the desired patch to the temporary installation directory.
Step 5 Extract the patched software to the temporary directory. For example, you can use:
zcat CMNM_2_4_1-patch01.tar.Z | tar xvf -
Step 6 Untar the CMNM_2_4_1-patch01.tar file.
Step 7 Execute the "cmnminstall" script to install the VSPT 2.4(1) patch package.
Step 8 Follow the on-screen prompts.
•The X-Windows DISPLAY environment variable must be set in order for you to install the Cisco MNM-PT:
During installation, the X-Windows DISPLAY environment variable must be set properly. If this variable is not set properly, the installation program exits with a Java error message or simply appears to stop responding. Use the following examples to set your X-Windows DISPLAY environment variable. Replace the value <hostname> with your machine's hostname:
In csh or tcsh:setenv DISPLAY <hostname>:0
In sh or ksh:DISPLAY=<hostname>:0 ; export $DISPLAY
•If you experience problems or errors deploying to or communicating with a remote machine, check the following points:
–Ensure that the machine is alive and responding to the ping command.
–Ensure that correct login/passwords have been specified.
•If you experience errors when deploying to the PGW 2200, check the following:
–The PGW 2200 supports only one provisioning session at a time. When deploying to the PGW 2200, ensure that no other provisioning sessions are active.
–When activating a configuration on the PGW 2200, the PGW 2200 might require that some signaling components are taken out of service before the configuration is activated. If you do not take the component out of service, you receive an MML error message. You can take the component out of service from MML manually, and after that you can activate the configuration.
•Enter the following command to determine where Cisco MNM-PT is installed:
/usr/bin/pkgparam _DART_PKG_NAME_ BASEDIR
•CSCOvsp stores configuration files in the /var/<install directory>/data directory. Each _DART_PKG_NAME_ configuration is stored in a separate directory; the directory nameis the same as the configuration name.
In the examples below, the assumption is that CSCOvsp16 was installed in the directory /opt/CSCOvsp16, thus = /opt/CSCOvsp16
–To rename a configuration, simply rename the directory under /var/opt/_DART_PKG_NAME_/data
–To remove a configuration, remove the directory under /var/opt/_DART_PKG_NAME_/data
•To determine where the data directory is located, search for DartStoreDir in the configEditor.properties file:
/usr/bin/grep DartStoreDir /opt/_DART_PKG_NAME_/classes/com/cisco/transpath/dart/editor/configEditor.properties
As a safety precaution, the deinstallation procedure does not remove configuration data. The data must be removed manually.
The following sections explain how to obtain documentation from Cisco Systems.
World Wide Web
You can access the most current Cisco documentation on the World Wide Web at the following URL:
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Cisco documentation and additional literature are available in a Cisco Documentation CD-ROM package, which is shipped with your product. The Documentation CD-ROM is updated monthly and may be more current than printed documentation. The CD-ROM package is available as a single unit or through an annual subscription.
Cisco documentation is available in the following ways:
•Registered Cisco Direct Customers can order Cisco product documentation from the Networking Products MarketPlace:
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•Nonregistered Cisco.com users can order documentation through a local account representative by calling Cisco corporate headquarters (California, USA) at 408 526-7208 or, elsewhere in North America, by calling 800 553-NETS (6387).
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Obtaining Technical Assistance
Cisco provides Cisco.com as a starting point for all technical assistance. Customers and partners can obtain documentation, troubleshooting tips, and sample configurations from online tools by using the Cisco Technical Assistance Center (TAC) Web Site. Cisco.com registered users have complete access to the technical support resources on the Cisco TAC Web Site.
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Cisco.com is a highly integrated Internet application and a powerful, easy-to-use tool that provides a broad range of features and services to help you to
•Streamline business processes and improve productivity
•Resolve technical issues with online support
•Download and test software packages
•Order Cisco learning materials and merchandise
•Register for online skill assessment, training, and certification programs
You can self-register on Cisco.com to obtain customized information and service. To access Cisco.com, go to the following URL:
Technical Assistance Center
The Cisco TAC is available to all customers who need technical assistance with a Cisco product, technology, or solution. Two types of support are available through the Cisco TAC: the Cisco TAC Web Site and the Cisco TAC Escalation Center.
Inquiries to Cisco TAC are categorized according to the urgency of the issue:
•Priority level 4 (P4)—You need information or assistance concerning Cisco product capabilities, product installation, or basic product configuration.
•Priority level 3 (P3)—Your network performance is degraded. Network functionality is noticeably impaired, but most business operations continue.
•Priority level 2 (P2)—Your production network is severely degraded, affecting significant aspects of business operations. No workaround is available.
•Priority level 1 (P1)—Your production network is down, and a critical impact to business operations will occur if service is not restored quickly. No workaround is available.
Which Cisco TAC resource you choose is based on the priority of the problem and the conditions of service contracts, when applicable.
Cisco TAC Web Site
The Cisco TAC Web Site allows you to resolve P3 and P4 issues yourself, saving both cost and time. The site provides around-the-clock access to online tools, knowledge bases, and software. To access the Cisco TAC Web Site, go to the following URL:
All customers, partners, and resellers who have a valid Cisco services contract have complete access to the technical support resources on the Cisco TAC Web Site. The Cisco TAC Web Site requires a Cisco.com login ID and password. If you have a valid service contract but do not have a login ID or password, go to the following URL to register:
If you cannot resolve your technical issues by using the Cisco TAC Web Site, and you are a Cisco.com registered user, you can open a case online by using the TAC Case Open tool at the following URL:
If you have Internet access, it is recommended that you open P3 and P4 cases through the Cisco TAC Web Site.
Cisco TAC Escalation Center
The Cisco TAC Escalation Center addresses issues that are classified as priority level 1 or priority level 2; these classifications are assigned when severe network degradation significantly impacts business operations. When you contact the TAC Escalation Center with a P1 or P2 problem, a Cisco TAC engineer will automatically open a case.
To obtain a directory of toll-free Cisco TAC telephone numbers for your country, go to the following URL:
Before calling, please check with your network operations center to determine the level of Cisco support services to which your company is entitled; for example, SMARTnet, SMARTnet Onsite, or Network Supported Accounts (NSA). In addition, please have available your service agreement number and your product serial number.