Table of Contents

Preface

This section describes who should read this guide, how it is organized, and the document conventions used in this guide.

Who Should Read This Guide

This guide is designed for network managers who are responsible for maintaining the network servers. The network manager should be familiar with the following topics:

• Basic concepts and terminology used in internetworking
  
  
• Network topology and protocols
  
  

How This Guide Is Organized

This guide describes how to use Network Registrar to administer network addresses, and become familiar with Network Registrar features. The major sections of this guide are as follows:

Document Conventions

Network management interfaces use the following conventions:

• Command paths in a graphical user interface (GUI) are indicated as in Start > Programs > Network Registrar.
  
  
• NT systems use a two-button mouse. To drag and drop an object, click and hold the left mouse button on the object, drag the object to the target location, then release the button.
  
• UNIX systems use a three-button mouse. To drag and drop an object, click and hold the middle mouse button on the object, drag the object to the target location, then release the button.
  
  
• Screen displays can differ slightly from those included in this guide, depending on the window system you are using. For example, Windows NT screens are different from X-Windows screens.
  
  

Caution   Means be careful. In this situation, you might do something that could result in equipment damage or loss of data.

Note   Means take note. The following information might contain helpful suggestions or external references.

TimeSaver Means the described action can save you time.

Tip Means the following information can help you solve a problem. The tips information might not be troubleshooting or even an action, but could be useful information, similar to a Timesaver.

Obtaining Documentation

The following sections provide sources for obtaining documentation from Cisco Systems.

World Wide Web

You can access the most current Cisco documentation on the World Wide Web at the following sites:

• http://www.cisco.com
  
  
• http://www-china.cisco.com
  
  
• http://www-europe.cisco.com
  
  

Documentation CD-ROM

Cisco documentation and additional literature are available in a CD-ROM package, which ships with your product. The Documentation CD-ROM is updated monthly and may be more current than printed documentation. The CD-ROM package is available as a single unit or as an annual subscription.

Ordering Documentation

Cisco documentation is available in the following ways:

• Registered Cisco Direct Customers can order Cisco Product documentation from the Networking Products MarketPlace:
  
  

http://www.cisco.com/public/ordsum.html

• Registered Cisco.com users can order the Documentation CD-ROM through the online Subscription Store:
  
  

http://www.cisco.com/go/subscription

• Nonregistered CCO users can order documentation through a local account representative by calling Cisco corporate headquarters (California, USA) at 408 526-7208 or, in North America, by calling 800 553-NETS(6387).
  
  

Documentation Feedback

If you are reading Cisco product documentation on the World Wide Web, you can submit technical comments electronically. Click Feedback in the toolbar and select Documentation. After you complete the form, click Submit to send it to Cisco.

You can e-mail your comments to bug-doc@cisco.com.

To submit your comments by mail, for your convenience many documents contain a response card behind the front cover. Otherwise, you can mail your comments to the following address:

Cisco Systems, Inc.
Document Resource Connection
170 West Tasman Drive
San Jose, CA 95134-9883

We appreciate your comments.

Obtaining Technical Assistance

Cisco provides Cisco.com as a starting point for all technical assistance. Customers and partners can obtain documentation, troubleshooting tips, and sample configurations from online tools. For Cisco.com registered users, additional troubleshooting tools are available from the TAC website.

Cisco.com

Cisco.com is the foundation of a suite of interactive, networked services that provides immediate, open access to Cisco information and resources at anytime, from anywhere in the world. This highly integrated Internet application is a powerful, easy-to-use tool for doing business with Cisco.

Cisco.com provides a broad range of features and services to help customers and partners streamline business processes and improve productivity. Through Cisco.com, you can find information about Cisco and our networking solutions, services, and programs. In addition, you can resolve technical issues with online technical support, download and test software packages, and order Cisco learning materials and merchandise. Valuable online skill assessment, training, and certification programs are also available.

Customers and partners can self-register on Cisco.com to obtain additional personalized information and services. Registered users can order products, check on the status of an order, access technical support, and view benefits specific to their relationships with Cisco.

To access Cisco.com, go to the following website:

http://www.cisco.com

Technical Assistance Center

The Cisco TAC website is available to all customers who need technical assistance with a Cisco product or technology that is under warranty or covered by a maintenance contract.

Contacting TAC by Using the Cisco TAC Website

If you have a priority level 3 (P3) or priority level 4 (P4) problem, contact TAC by going to the TAC website:

http://www.cisco.com/tac

P3 and P4 level problems are defined as follows:

• P3—Your network performance is degraded. Network functionality is noticeably impaired, but most business operations continue.
  
  
• P4—You need information or assistance on Cisco product capabilities, product installation, or basic product configuration.
  
  

In each of the above cases, use the Cisco TAC website to quickly find answers to your questions.

To register for Cisco.com, go to the following website:

http://www.cisco.com/register/

If you cannot resolve your technical issue by using the TAC online resources, Cisco.com registered users can open a case online by using the TAC Case Open tool at the following website:

http://www.cisco.com/tac/caseopen

Contacting TAC by Telephone

If you have a priority level 1(P1) or priority level 2 (P2) problem, contact TAC by telephone and immediately open a case. To obtain a directory of toll-free numbers for your country, go to the following website:

http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml

P1 and P2 level problems are defined as follows:

• P1—Your production network is down, causing a critical impact to business operations if service is not restored quickly. No workaround is available.
  
  
• P2—Your production network is severely degraded, affecting significant aspects of your business operations. No workaround is available.