Document ID: 43320
Contents
Introduction
Prerequisites
Requirements
Components Used
Conventions
Session Timeout
Related Information
Introduction
This document addresses the Administrator and User session time-out issues in Cisco E-Mail Manager and describes how to change them.
Prerequisites
Requirements
Cisco recommends that you have knowledge of Cisco E-Mail Manager Administration.
Components Used
The information in this document is based on Cisco E-Mail Manager 5.0.x and later.
The information in this document was created from the devices in a specific lab environment. All of the devices used in this document started with a cleared (default) configuration. If your network is live, make sure that you understand the potential impact of any command.
Conventions
Refer to Cisco Technical Tips Conventions for more information on document conventions.
Session Timeout
There are two session time-out values in Cisco E-Mail Manager. One is for Administrator and the other is for User.
Administrator
The session time-out value for the Administrator is defined in the rserver.cfg file located in the c:\Program Files\Cisco\E-Mail Manager\Instances\cem\engine directory, see Figure 1.
Figure 1: rserver.cfg
The parameter LOGIN_TIMEOUT controls the session time-out value for Administrator. Its unit is second. The default session timeout value for Administrator is 3600 seconds (1 hour). It can be adjusted according to real needs.
User
Session time-out value for User is defined in the properties.xml file located in c:\Program Files\Cisco\E-Mail Manager\Instances\instanceName\UI Server\uniroot\WEB-INF\properties\default\cem directory. Figure 2 shows a portion of the file.
Figure 2: Part of properties.xml
The parameter DEFAULT_SESSION_TIME_OUT controls the session time-out value for the user. Its unit is milliseconds (ms). The default session time-out value for User is 1800000 ms (30 minutes). It can be adjusted according to your actual needs. If set to -1, session time-out is disabled.
Related Information
| Updated: Apr 19, 2007 | Document ID: 43320 |