How Do You Prevent Cisco E-Mail Manager from Opening Microsoft DOS Windows When Cisco E-Mail Manager Starts? [Cisco E-Mail Manager Option]

Document ID: 44365

Questions

Introduction
How do you prevent E-Mail Manager from opening DOS windows when E-Mail Manager starts?
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Related Information

Introduction

When you start Cisco E-Mail Manager, the system creates multiple Microsoft DOS windows that allow the program to interact with Microsoft Windows. The messages that E-Mail Manager generates in these windows represent the current status of the program. This document describes how to prevent these additional windows from opening.

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Q. How do you prevent E-Mail Manager from opening DOS windows when E-Mail Manager starts?

A. When you start the E-Mail Manager core server process, one DOS window opens. Figure 1 shows the title bar of this window.
Figure 1: DOS Window Title Bar

E-Mail Manager opens five DOS windows. Four of them have the title bar that Figure 1 shows, and one has the title bar that Figure 2 shows.
Figure 2: DOS Window Title Bar

Windows 2000

A. Complete these steps in order to stop E-Mail Manager from opening DOS windows in a Windows 2000 environment:

Choose Start > Programs > Administrative Tools > Services.

Right-click the appropriate service.

Choose Properties.

Click the Log On tab. The window in Figure 3 displays. Figure 3: Cisco E-Mail Manager Core Server Properties

Uncheck Allow service to interact with desktop.

Windows NT

A. Complete these steps in order to stop E-Mail Manager from opening DOS windows in a Windows NT environment:

Choose Start > Settings > Control Panel > Services and double-click the appropriate service. The window in Figure 4 displays. Figure 4: Service

Uncheck Allow Service to Interact with Desktop.

A. Apply this procedure to all E-Mail Manager processes. When you inhibit these DOS windows, you do affect normal operations.