Cisco Collaboration Server - Windows 2000 SP3 and Load Balancing Configuration [Cisco Web Collaboration Option]

Document ID: 42420

Questions

Introduction
I have Cisco Collaboration Server 4.0 that runs on a Microsoft Windows 2000 server and want to install the Microsoft Windows 2000 SP3. Is this a supported platform and are there any necessary steps to prepare Cisco Collaboration Server 4.0 for SP3?
Does Cisco recommend that you have two web servers that point to the same Cisco Collaboration Server database for load balancing purposes or some other load balancing configurations?
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Related Information

Introduction

This document discusses how to apply Microsoft Windows 2000 Service Pack 3 (SP3) on a Cisco Collaboration Server 4.0 and explores the feasibility of having two web servers that point to the same Cisco Collaboration Server for load balancing purposes.

Q. I have Cisco Collaboration Server 4.0 that runs on a Microsoft Windows 2000 server and want to install the Microsoft Windows 2000 SP3. Is this a supported platform and are there any necessary steps to prepare Cisco Collaboration Server 4.0 for SP3?

A. Yes, this is a supported platform. There is no necessary steps to prepare Cisco Collaboration Server for Windows 2000 SP3. Follow the steps described in the SP3 README file for installation.

Q. Does Cisco recommend that you have two web servers that point to the same Cisco Collaboration Server database for load balancing purposes or some other load balancing configurations?

A. It is not recommended to set up the web servers in a load balancing scenario where you have two web servers that point to the same Cisco Collaboration Server database. If your current server is overloaded and you want to off-load some of the users, you must have another web server that points to a separate Cisco Collaboration Server database.