How to Use the findstr Command [Cisco Unified Intelligent Contact Management Enterprise]

Document ID: 20430

Introduction
Prerequisites
      Requirements
      Components Used
      Conventions
What is the findstr Command?
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Introduction

This document explains how to use the findstr command in order to troubleshoot common problems with Cisco Intelligent Contact Management (ICM).

Prerequisites

Requirements

There are no specific requirements for this document.

Components Used

This document is not restricted to specific software and hardware versions.

Conventions

Refer to the Cisco Technical Tips Conventions for more information on document conventions.

The findstr command finds the exact text for which you search in any ASCII file or files. You can search with only part of the information that you want to match, or you can search for a wider range of information. The findstr command has the capability to use regular expressions in order to find patterns of text.

This table shows the available options that you can use with the findstr command:

Option	Definition
/B	Matches a pattern, if at the beginning of a line
/E	Matches a pattern, if at the end of a line
/L	Uses search strings literally
/R	Uses search strings as regular expressions
/S	Searches for files that match in the current directory and all subdirectories
/I	Specifies that the search is not case-sensitive
/X	Prints lines that match exactly
/V	Prints only lines that do not contain a match
/N	Prints the line number before each line that matches
/M	Prints only the file name, if a file contains a match
/O	Prints character offset before each line that matches
/P	Skips files with nonprintable characters
/F:file	Reads the file list from the specified file Note: The "/" represents console.
/C:string	Uses the specified string as a literal search string
/G:file	Gets search strings from the specified file Note: The "/" represents console.
strings	Text for which to search
[drive:][path]filename	Specifies a file or files to search

These examples illustrate when you can use the findstr command to troubleshoot common problems with ICM:

In this example, the string looks for the priority IP address in the host file for Router A:

C:\WINNT\system32\drivers\etc> findstr /i geocscortrap hosts
148.171.208.34 geocscortrap # RouterA Low Priority
148.171.208.35 geocscortraph # RouterA High Priority

In this example, the string looks for the date and time that a process asserted and wrote to the Dr. Watson log file:

C:\WINNT> findstr /i when drwtsn32.log
        When: 3/17/1999 @ 4:31:45.175

This example shows which application wrote to the Dr. Watson log file:

C:\WINNT> findstr /i app drwtsn32.log
Application exception occurred:
        App: .\Release\MCINIC.exe (pid=259)

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Updated: Jul 20, 2006

Document ID: 20430

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