Guest

Cisco Unified Intelligent Contact Management Enterprise

What do the Error Codes Returned in the DBWorker Process Mean?

Document ID: 42900




Questions

Introduction
What do the error codes returned in the DBWorker process mean?
Related Information

Introduction



This document lists all the error codes returned in the DBWorker process. There are a total of eleven error codes. The DBWorker process runs on the CallRouter in the Cisco Intelligent Contact Management (ICM) environment. It establishes a connection to the external database.

The DBWorker process is responsible for login and data retrieval from that database. To set up the external database, see How to Set Up an External Database to be Accessed by DBWorker.

Q. What do the error codes returned in the DBWorker process mean?



A. The following includes the error codes returned in the DBWorker process:

Error Description
resultSuccess = 0 Indicates the result is valid.
resultKeyNotFound = 1 Indicates the lookup data has no match in the lookup table.
resultError = 2 Indicates errors exists in the result.
resultUnavailable =3 Indicates there is no available result.
resultTimeout = 4 Indicates DBWorker process times out.
resultInvalidKeyType =5 Indicates the key type is invalid.
resultInvalidKeyConversion = 6 Indicates the key conversion is invalid.
resultTableNotFound = 7 Indicates the requested table is not found.
resultRouterTimeout =8 Indicates the CallRouter times out. It represents a longer timeout.
resultRouterError = 9 Indicates some other CallRouter detects the problem.
resultTooMuchData =10 Indicates too much data.


Related Information



Updated: Aug 02, 2005 Document ID: 42900