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Cisco Unified Attendant Consoles

Software Version Comparison

Cisco Unified Attendant Console Edition Premium Edition Enterprise Edition Business Edition Department Edition
Number of Operators 50 40 12 2 per department
Directory Size 100,000 Full Cisco Unified Communications Manager directory 500 150 per department
Number of Queues 100 50 3 1 per department
Directory Source Cisco Unified Communications Manager, Active Directory, or iPlanet Cisco Unified Communications Manager Cisco Unified Communications Manager Cisco Unified Communications Manager
Built-in Server Resilience Yes No No No
Music on Hold Different music in different queues Different music in different queues Same music for all queues Same music for all departments