Table Of Contents
Release Notes for Cisco Unity 4.1(1) Plug-in for Cisco Voice Provisioning Tool, Release 1.0
Published January 18, 2006
These release notes describe system requirements, installation notes, caveats, documentation notes, and technical assistance information for release 1.0 of the Cisco Unity 4.1(1) Plug-in for the Cisco Voice Provisioning Tool.
These release notes contain the following sections:
The Cisco Voice Provisioning Tool (VPT), a web-based application, provides you a single interface from which to perform frequent move, add, and change operations on multiple servers within a Cisco IP Telephony deployment. The Cisco Unity 4.1(1) plug-in for VPT allows you to use VPT to perform user provisioning tasks on Cisco Unity 4.1(1) systems.
The following subsections describe the hardware and software requirements for the Cisco Unity 4.1(1) plug-in.
The plug-in is installed on the VPT server. For a list of hardware supported on the VPT server, see the Cisco Voice Provisioning Tool Release Notes at http://www.cisco.com/en/US/products/ps6524/prod_release_notes_list.html.
The 1.0 release of the Cisco Unity 4.1(1) plug-in can be installed on a server running Cisco Voice Provisioning Tool release 1.0(1). It can be installed concurrently with the Cisco CallManager 4.1(3) plug-in. Note, however, that due to a limitation in VPT release 1.0(1), this plug-in cannot be installed concurrently with a different Cisco Unity plug-in (for example, the Cisco Unity 4.0(5) plug-in which is installed by default when you install VPT release 1.0(1)). You must uninstall any previously installed Cisco Unity plug-in before installing the Cisco Unity 4.1(1) plug-in. See the "Installation Notes" section for instructions on uninstalling and installing plug-ins.
The following requirements must be met on the Cisco Unity server to interoperate with the Cisco Unity 4.1(1) plug-in:
•Cisco Unity version 4.1(1) must be running on any product systems that will be configured to use the plug-in.
•The Cisco Unity server must use Microsoft Exchange as the message store. Cisco Unity with IBM Lotus Domino is not supported.
Determining the Software Version
To determine the version of Cisco Voice Provisioning Tool software in use, browse to the VPT login window and click About in the upper right corner of the window. You can also access the About link from any window after you have logged in to the tool.
To determine the version of product plug-ins installed on a VPT server, open the VPT graphical user interface (GUI) as described in the Cisco Voice Provisioning Tool System Management and Security Guide, and choose VPT Administration > Plug-Ins > Manage Plug-Ins.
Use the following task list to upgrade one or more Cisco Unity servers that are configured as VPT product systems from Cisco Unity version 4.0(5) to version 4.1(1), or to install the Cisco Unity 4.1(1) plug-in.
Caution Due to a limitation in VPT release 1.0(1), the Cisco Unity 4.1(1) plug-in cannot be installed concurrently with the Cisco Unity 4.0(5) plug-in that is installed by default when you install VPT release 1.0(1). You must uninstall the Cisco Unity 4.0(5) plug-in before installing the Cisco Unity 4.1(1) plug-in.
1. Upgrade the Cisco Unity server(s), if applicable. See the Cisco Unity Reconfiguration and Upgrade Guide for instructions; the guide is available at http://www.cisco.com/en/US/products/sw/voicesw/ps2237/prod_installation_guides_list.html.
2. In the Cisco Voice Provisioning Tool, browse to each product system that corresponds to an upgraded Cisco Unity server (if applicable), and make note of the settings. Then, delete the product system. See the Cisco Voice Provisioning Tool System Management and Security Guide for instructions; the guide is available at http://www.cisco.com/en/US/products/ps6524/products_administration_guide_book09186a00804e6ab4.html.
3. Remove the Cisco Unity 4.0(5) plug-in. See the "To Remove the Cisco Unity 4.0(5) Plug-in" procedure.
4. Install the Cisco Unity 4.1(1) plug-in on the VPT server. See the "To Install the Cisco Unity 4.1(1) Plug-in" procedure.
5. Using the settings you noted in Task 2. above, create a new product system for each server. See the Cisco Voice Provisioning Tool System Management and Security Guide for instructions. When configuring the product system type, choose UNITY-4.1.1 from the Product System Type drop-down list.
To Remove the Cisco Unity 4.0(5) Plug-in
Note When the plug-in you are removing is the only plug-in of a particular product type, all permissions related to that product type will be removed from any roles to which they were assigned. For a Cisco Unity plug-in, the All UNITY product system name and any associated privileges will be removed from all roles in the system. When you install the Cisco Unity 4.1(1) plug-in, you will need to manually restore the permissions to any customer-defined roles. However, the pre-defined SuperAdmin, Full Provisioning, and View-Only roles will be automatically updated with the default set of permissions for the product type.
To remove plug-ins, your administrator account must belong to a role that has Plugin Management Uninstall and View permissions for the VPT application.
Step 1 Update the JAVA_HOME and PATH environment variables prior to uninstalling the plug-in.
a. On the VPT server, on the Windows Start menu, choose Settings > Control Panel > System.
b. Click the Advanced tab.
c. Click Environment Variables.
d. In the System Variables list, find and click the JAVA_HOME variable and click Edit.
e. If it is not already present in the variable value, add the full path to directory of the JDK that is installed with VPT. Make sure that a semicolon (;) separates the new entry from any other entries. For example, if the JDK was installed in C:\j2sdk1.4.2_03, add the following to the end of the variable value:
f. Click OK.
g. In the System Variables list, find and click the Path variable and click Edit.
h. If it is not already present in the variable value, add the full path to the bin directory of the JDK that is installed with VPT. Make sure that a semicolon (;) separates the new entry from any other entries. For example, if the JDK was installed in C:\j2sdk1.4.2_03, add the following to the end of the variable value:
i. Click OK.
j. Close the System Properties and Control Panel windows.
k. Restart the server for the changes to take effect.
Step 2 Open the VPT graphical user interface (GUI), as described in the Cisco Voice Provisioning Tool System Management and Security Guide.
Step 3 After you log in to the GUI, choose VPT Administration > Plug-Ins > Manage Plug-Ins.
The Manage Plug-Ins page displays.
Step 4 Check the check box to the left of the Cisco Unity 4.0(5) plug-in.
Note You cannot remove a plug-in if product systems are configured to use that plug-in. You must remove all such product systems from the tool prior to uninstalling the plug-in.
Step 5 Click Uninstall.
Step 6 When you are prompted to remove the plug-in, click OK to continue.
Note The Cisco Voice Provisioning Tool restarts after you confirm that you want to remove a plug-in.
To Install the Cisco Unity 4.1(1) Plug-in
Caution Due to a limitation in VPT release 1.0(1), the Cisco Unity 4.1(1) plug-in cannot be installed concurrently with the Cisco Unity 4.0(5) plug-in that was installed by default when you installed VPT release 1.0(1). You must uninstall the Cisco Unity 4.0(5) plug-in before installing the Cisco Unity 4.1(1) plug-in.
To install a plug-in, your administrator account must belong to a role that has Plugin Management Install permissions for the VPT application.
Step 1 Open a browser and go to http://www.cisco.com/pcgi-bin/tablebuild.pl/VPT.
The Cisco Voice Provisioning Tool software page displays.
Tip When you download the plug-in, the browser gives you the option of saving the file to disk or opening the file. Save the file to disk before you install the plug-in.
Step 2 To download the Cisco Unity plug-in, click the Cisco Unity plug-in zip file, which uses the following format: unity_<Cisco Unity supported version>_<plug-in version>.zip.
For example, click unity_4_1_1_v1_0.zip.
Step 3 To install the plug-in after you download it, open the VPT graphical user interface (GUI), as described in the Cisco Voice Provisioning Tool System Management and Security Guide.
Step 4 After you log in to the GUI, choose VPT Administration > Plug-Ins > Install New Plug-In.
Step 5 After the Install New Plugin page displays, enter the name of the download, or browse to the file by clicking Browse.
Step 6 Click Install.
This section contains information on the following topics:
This section contains caveat information for the Cisco Unity 4.1(1) plug-in for the Cisco Voice Provisioning Tool only. See the release notes of the applicable version for caveat information for the Cisco Voice Provisioning Tool or Cisco Unity.
•Release notes for the Cisco Voice Provisioning Tool are available at http://www.cisco.com/en/US/products/ps6524/prod_release_notes_list.html.
•Release notes for all versions of Cisco Unity are available at http://www.cisco.com/en/US/products/sw/voicesw/ps2237/prod_release_notes_list.html.
Using Bug Toolkit
To access Bug Toolkit, you need the following items:
•Cisco.com user ID and password
Tip For detailed online Help with Bug Toolkit, click Help on any Bug Toolkit page.
To Use Bug Toolkit
Step 1 To access the Bug Toolkit, go to http://www.cisco.com/pcgi-bin/Support/Bugtool/launch_bugtool.pl.
Step 2 Log on with your Cisco.com user ID and password.
Step 3 Click the Launch Bug Toolkit hyperlink.
Step 4 To find information about a specific caveat, enter the ID number in the Enter Known Bug ID field.
Step 5 To view all caveats for the Cisco Voice Provisioning Tool, go to the Search for Bugs in other Cisco Software and Hardware Products section, and enter Cisco Voice Provisioning Tool in the Product Name field. Alternatively, you can scroll through the product name list and click Cisco Voice Provisioning Tool.
Step 6 Click Next. The search window displays.
Step 7 Choose the filters to query for caveats. You can choose any or all of the available options:
•Choose the Cisco Voice Provisioning Tool version.
–Choose the major version for the major releases (such as 1.0 and so on).
A major release contains significant new features, enhancements, architectural changes, and/or defect fixes.
–Choose the revision for more specific information; for example, choosing major version 1.0 and revision version 1 queries for release 1.0(1) caveats.
A revision (maintenance) release primarily contains defect fixes to address specific problems, but it may also include new features and/or enhancements.
•Choose the Features or Components to query; choose an option from the Available list and click Add to place your selection in the Limit Search To list.
–To query for all Cisco Voice Provisioning Tool caveats for a specified release, choose All Features in the left pane.
–To query only for phone provisioning defects, choose Phone-Prov and click Add.
–To query only for user provisioning defects, choose User-Prov and click Add.
–To query only for installation defects, choose Install and click Add.
–To query only for bulk administration defects, choose Bulk and click Add.
–To query only for security defects, choose Security and click Add.
•Enter keywords to search for a caveat title and description.
Note To make queries less specific, use the All wildcard for the major version/revision, features/components, and keyword options.
•Choose the Set Advanced Options, including the following items:
–Bug Severity level—The default specifies 1-3.
–Bug Status Group—To view resolved caveats, check the Fixed check box.
–Release Note Enclosure—The default specifies Valid Release Note Enclosure.
Step 8 Click Next.
The Bug Toolkit returns a list of caveats based on your query. You can modify your results by submitting another query and choosing different criteria. You can also save your query for future use, as described in the "Saving Bug Toolkit Queries" section.
Saving Bug Toolkit Queries
Bug Toolkit allows you to create and then save your queries to monitor a specific defect or network situation. You can edit a saved search at any time to change the alert conditions, the defects being watched, or the network profile.
To save your Bug Toolkit queries, do the following procedure.
To Save Bug Toolkit Queries
Step 1 Search for caveats, as described in the "To Use Bug Toolkit" procedure.
Step 2 In the search result window, click the This Search Criteria button.
Step 3 After the page displays, enter a name for the saved search in the Name of Saved Search field.
Step 4 Under My Bug Groups, click one of the following radio buttons to save your defects in a bug group:
•Click the Existing Group radio button and choose an existing group name from the drop-down list box.
•Click the Create New Group Named radio button and enter a group name to create a new group for this saved search.
This bug group contains the bugs that are identified by using the search criteria that you saved. Each time that a new bug meets the search criteria, the system adds it to the group that you chose.
Bug Toolkit makes your queries available through the My Stuff window, which allows you to view, create, and/or modify existing bug groups or saved searches. Choose the My Stuff link to see a list of your bug groups.
Step 5 Under Email Update Options, you can set e-mail notification preferences if you want to receive automatic updates of a bug status change. Bug Toolkit provides the following options:
•Do Not Send Me Any Email Updates—If you choose this setting, Bug Toolkit does not send e-mail notifications.
•Send My Updates To—Click this radio button if you want e-mail notifications to go to the user ID that you enter in this field. You can specify the following notification options:
–Updates As They Occur—Bug Toolkit provides updates that are based on status change.
–Weekly Summaries—Bug Toolkit provides weekly summary updates.
•Apply These Email Update Options to All of My Saved Searches—Check this check box to use these e-mail update options for all of your saved searches.
Step 6 To save your changes, click Save.
A window displays the bug group(s) that you have saved. From this window, you can click a bug group name to see the bugs and the saved searches; you can also edit the search criteria.
Open Caveats—Release 1.0
There were no open caveats specific to the Cisco Unity 4.1(1) plug-in at the time the plug-in released. For an updated view of open defects, access Bug Toolkit and follow the instructions as described in the "To Use Bug Toolkit" procedure.
If you attempt to install the Cisco Unity 4.1(1) plug-in on a server running VPT release 1.0(1) without first uninstalling another Cisco Unity plug-in, the VPT GUI will indicate that the 4.1(1) plug-in installation failed by displaying the plug-in in red on the Manage Plug-ins page. You will need to do the following procedure to remove the failed Cisco Unity 4.1(1) plug-in installation.
To Remove a Failed Cisco Unity 4.1(1) Plug-in Installation
Step 1 Stop the VPT Tomcat service.
a. On the VPT server, on the Windows Start menu, choose Programs > Administrative Tools > Services.
b. In the right pane, locate VPT Tomcat, right-click it, and click Stop.
Step 2 Browse to the <VPT installation root>\tomcat\webapps\vpt directory.
Step 3 Delete the unity_4_1_1 directory.
Step 4 Restart the VPT tomcat service.
a. On the Windows Start menu, choose Programs > Administrative Tools > Services.
b. In the right pane, locate VPT Tomcat, right-click it, and click Start.
VPT should now start up without the 4.1(1) plug-in. To properly upgrade to the Cisco Unity 4.1(1) plug-in, see the task list and procedures in the "Installation Notes" section.
The documentation for Cisco Voice Provisioning Tool release 1.0(1) covers the use of VPT with the Cisco CallManager 4.1(3) and Cisco Unity 4.0(5) plug-ins. With the exception of the fact that the Cisco Unity 4.1(1) plug-in is not installed by default as part of the VPT installation, all statements in the Cisco Voice Provisioning Tool documentation that apply to the Cisco Unity 4.0(5) plug-in also apply to the Cisco Unity 4.1(1) plug-in release 1.0.
Note that the Cisco Voice Provisioning Tool Installation and Upgrade Guide does not cover installing or removing plug-ins. See the "Installation Notes" section for instructions on adding, finding, or removing plug-ins, and upgrading product systems from Cisco Unity 4.0(5) to 4.1(1).
See the following documents for more information on the Cisco Voice Provisioning Tool and Cisco Unity:
•Cisco Voice Provisioning Tool Documentation Guide for Release 1.0(1)
This guide lists and describes the documents that make up the Cisco Voice Provisioning Tool documentation set. The guide is available at http://www.cisco.com/en/US/products/ps6524/products_documentation_roadmap09186a00804e6c7a.html.
•Cisco Voice Provisioning Tool Installation and Upgrade Guide
This guide describes how to install and upgrade the Cisco Voice Provisioning Tool. The guide is available at http://www.cisco.com/en/US/products/ps6524/prod_installation_guide09186a00804e6cb3.html.
•Cisco Voice Provisioning Tool System Management and Security Guide
This guide provides descriptions of the Cisco Voice Provisioning Tool and its components, as well as step-by-step instructions for configuring and managing the tool itself. The guide is available at http://www.cisco.com/en/US/products/ps6524/products_administration_guide_book09186a00804e6ab4.html.
•Cisco Voice Provisioning Tool User and Phone Management Guide
This guide provides information on provisioning users, phones, and device profiles for Cisco CallManager and Cisco Unity. The guide is available at http://www.cisco.com/en/US/products/ps6524/products_administration_guide_book09186a00804e6ab1.html.
•Cisco Unity Documentation Guide
This document provides a list of Cisco Unity documents that are available with the 4.1(1) release. The document also provides URLs so that you can locate the documents on the web. This documentation guide is available at http://www.cisco.com/en/US/products/sw/voicesw/ps2237/products_documentation_roadmaps_list.html.
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