Note: This is a migration process. Until you have been contacted by your local office, please follow the same service request process you used previously. A representative will contact you shortly.

How to Open a Service Request

Opening a service request begins with a simple, one-time online registration process.

• First, register for a Cisco.com user ID and create a Cisco.com profile. Your contract number must be associated with the Cisco.com user ID.
• If you have any problems with the web registration process, send an email to Cisco at web-help@cisco.com.
• To open a case, you will be required to provide your contract number and Cisco.com user ID.