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Release Notes for Cisco IPVC 3540 Rate Matching Module Release 3.0.9

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Table Of Contents

Cisco IP/VC 3540 Rate Matching Module Release Notes for Version 3.0.9

Contents

Documentation Roadmap

New Features

New and Changed Information

Configuring the IP/VC 3540 Rate Matching Module to Register with an IP/VC MCU

Launching the Cisco-MCU IP Registration Dialog Box

Important Notes

Open Caveats

Documentation Updates

Configuring the Server on which the IP/VC 3540 Rate Matching Module Is Installed to Use the Network

Launching the Windows Desktop for the Device on which the IP/VC 3540 Rate Matching Application Is Installed

Copying the Upgrade Software to an IP/VC 3540 Rate Matching Module

Service and Support

Obtaining Documentation

Cisco.com

Documentation CD-ROM

Ordering Documentation

Documentation Feedback

Obtaining Technical Assistance

Cisco TAC Website

Opening a TAC Case

TAC Case Priority Definitions

Obtaining Additional Publications and Information


Cisco IP/VC 3540 Rate Matching Module Release Notes for Version 3.0.9


January 12, 2003

These release notes describe the new features and caveats for the Cisco IP/VC 3540 Rate Matching Module (RM) version 3.0.9. Use these release notes in conjunction with the Cisco IP/VC 3540 Rate Matching Module Administrator Guide.

For regulatory and compliance information on the Cisco IP/VC 3540 Rate Matching Module, refer to the Regulatory Compliance and Safety Information for the Cisco IP/VC 3500 Products document.

Contents

These release notes discuss the following topics:

Documentation Roadmap

New Features

New and Changed Information

Important Notes

Documentation Updates

Service and Support

Obtaining Documentation

Obtaining Technical Assistance

Obtaining Additional Publications and Information

Documentation Roadmap

Table 1 contains an overview of the related documentation for the Cisco IP/VC 3540 Rate Matching Module (RM) version 3. Use this information to access the latest versions of the documentation and to order copies of this documentation as described in the "Obtaining Technical Assistance" section.

Table 1 Documentation Roadmap 

Document
Part Number
URL

Cisco IP/VC 3540 Rate Matching Module Installation Guide

DOC-7814317=

www.cisco.com/univercd/cc/td/doc/product/
ipvc/ipvc3540/rm_mod/rel_1_0

Cisco IP/VC 3511 MCU and Cisco IP/VC 3540 MCU Module Administrator Guide

DOC-7815962=

www.cisco.com/univercd/cc/td/doc/product/
ipvc/ipvc3540/mcu_mod/rev_2

Cisco IP/VC 3544 Chassis Administrator Guide

DOC-7811700=

www.cisco.com/univercd/cc/td/doc/product/
ipvc/ipvc3540/chassis/ver_2_0

Cisco IP/VC 3540 Application Server Module Administrator Guide

DOC-7812068=

www.cisco.com/univercd/cc/td/doc/product/
ipvc/ipvc3540/as_mod/rel_1_0

Regulatory Compliance and Safety Information for the Cisco IP/VC 3500 Products

78-14912-02

www.cisco.com/univercd/cc/td/doc/product/
ipvc/ipvc...


New Features

The following section lists new features available in Cisco IP/VC 3540 Rate Matching Module version 3.0.9.

Cisco IP/VC MCU Version 3.2 Support

Allows you to register your IP/VC Rate Matching module with an IP/VC MCU version 3.2 or later. The method IP/VC MCUs use to register media processors is changed in version 3.2. In version 3.2 the media processor must register with the IP/VC MCU.

Telnet support

You can launch a telenet session on a remote computer to view transactions the Rate Matching module records.

New and Changed Information

This section contains information that is new or changed for version 3.0.9 of the Cisco IP/VC 3540 Rate Matching Module.

Configuring the IP/VC 3540 Rate Matching Module to Register with an IP/VC MCU

For IP/VC MCUs version 3.2, you must configure the IP/VC RM to register with the IP/VC MCU that you want that IP/VC RM to support. You can use the Windows 2000 desktop on the server on which the IP/VC RM is installed to specify the IP/VC MCU address.

Procedure

To specify the IP/VC MCU that you want the IP/VC RM to support, perform the following steps:


Step 1 Launch the Windows 2000 desktop of the server on which the IP/VC RM application is installed.

See the "Launching the Windows Desktop for the Device on which the IP/VC 3540 Rate Matching Application Is Installed" section for information about launching the Windows 2000 desktop.

Step 2 Locate the "Cisco-MCU IP Registration Utility" dialog box on the desktop.

This dialog box automatically after you launch the desktop.

Step 3 In the "New MCU IP" field, enter the IP address of the IP/VC MCU that you want this IP/VC RM to support.

Step 4 Choose the Set New IP button.

The Windows 2000 desktop updates and the Telenet application indicates that the IP/VC RM has a new MCU manager.


Launching the Cisco-MCU IP Registration Dialog Box

After you specify the IP address of the MCU that you want the IP/VC RM to support, the "Cisco-MCU IP Registration Utility" dialog box does not automatically appear when you launch the Windows 2000 desktop for the server. To configure the IP/VC RM to support a different IP/VC MCU, you must launch this dialog box. To launch the "Cisco-MCU IP Registration Utility" dialog box, perform the following steps:

Procedure


Step 1 Launch the Windows 2000 desktop on the server on which the IP/VC RM is installed.

See the "Launching the Windows Desktop for the Device on which the IP/VC 3540 Rate Matching Application Is Installed" section for information about launching the Windows 2000 desktop.

Step 2 Choose Start > Shut Down on the Windows 2000 desktop on the server.

Step 3 Select Restart and choose OK.

The server reboots and VNC closes.

Step 4 Wait two minutes for the server to reboot, then launch the Windows 2000 desktop using the VNC viewer.

The "Cisco-MCU IP Registration Utility" dialog box appears on the desktop.


Important Notes

This section contains important notes for version 3.0.9 of the Cisco IP/VC 3540 Rate Matching module.

Using DHCP

When the IP/VC 3540 Rate Matching Module is configured to use DHCP, the IP address and subnet mask are reported as 0.0.0.0.

Using NetBios

To use the IP/VC 3540 Rate Matching Module with NetBios, the File and Print Sharing for Microsoft Networks service must be enable. Contact the Cisco Technical Assistance Center for more information.

Rich Site Summary Not Supported

The IP/VC 3540 Rate Matching Module does not support rich site summary (RSS).

Moving the IP/VC 3540 Rate Matching Module to Another IP/VC 3544 Chassis

When you move an IP/VC 3540 Rate Matching Module from one IP/VC 3544 chassis to another, the Windows 2000 operating system can invoke the hardware detection wizard and prompt you to install a new device driver in the new chassis. To satisfy this prompt and ensure that it does not appear again, perform the following steps:


Step 1 Click Next in the Welcome page.

The Install Hardware Device Driver page appears.

Step 2 Select Search for a suitable driver for my device and click Next.

The Locate Driver Files page appears.

Step 3 Remove the checks from the checkboxes and click Next.

The Driver Files Search Results pages appears.

Step 4 Select Disable the device radio button and click Finish.


Open Caveats

This Open Caveats section lists unexpected behavior or defects in of Cisco IP/VC 3540 Rate Matching Module version 3.09. Severity 1 caveats are the most serious caveats, severity 2 caveats are less serious, and severity 3 caveats are still less serious. Table 2 provides information about these caveats in IP/VC RM version 3.09 that were not resolve the time this software was released.

You can search for information about these and other caveats found after this release on the Cisco bug tracking tool, called Bug Toolkit. You must have a Cisco Connection Online (Cisco.com) account to access caveats. To access information about these caveats, enter the URL listed for the caveat in your browser. To access information about other caveats in the Bug Toolkit, open http://www.cisco.com/support/bugtools in your web browser.

Table 2 Open Caveats for Cisco IP/VC 3540 Rate Matching Module Version 3.09

Identifier
Headline

CSCed37700

RM registration with the MCU does not always restore after the RM reboots.

http://wwwin-metrics.cisco.com/cgi-bin/ddtsdisp.cgi?id=CSCed37700


Documentation Updates

This section contains updates to the IP/VC 3540 Rate Matching module documentation.

Configuring the Server on which the IP/VC 3540 Rate Matching Module Is Installed to Use the Network

You must configure the server on which the IP/VC RM is installed to use the network.You can connect the serial port on the server front panel to a computer and use a terminal emulator to do the following:

Assign IP address information that you want the server to use

Specify the Ethernet speed and duplex that you want the server to use

Set the time and date the server uses


Note We recommend that you set the IP/VC RM and router Ethernet speed and duplex manually.


Set the date and time that you want the IP/VC RM to use

Connecting a Terminal Emulator to an IP/VC 3540 Rate Matching Module Server

Procedure

To connect a terminal emulator to an IP/VC RM server, perform the following steps:


Step 1 Connect an Ethernet cable to the Ethernet port on the rate matching module.

Step 2 Insert the green serial adapter cable that is shipped with the rate matching module hardware into the serial port on the front panel.


Caution You must use the green serial adapter cable with the version 2.2.2.1 hardware. This serial port configuration is not compatible with the grey serial adapter cable shipped with the earlier version of the hardware.

Step 3 Connect the null cable to the rate matching module serial port and a communication port on a computer.

Step 4 Launch a terminal emulator program.

Step 5 Set the terminal emulator parameters as follows:

Baud rate

9600

Data bits

8

Parity

None

Stop bits

1

Flow control

None


Step 6 At the "Press any key to continue" prompt, press any key.

The Net Config Menu appears.


Setting IP Address Information

You can configure an IP/VC RM server to use either a static or dynamic IP address. We recommend that you use a static IP address. However, if you use a dynamic IP address, we recommend that you specify a domain name server (DNS) or WINS server to which this rate matching module registers. This will facilitate MCUs trying to locate this rate matching module when the IP address for this rate matching module changes.

Configuring an IP/VC 3540 Rate Matching Module Server to Use a Static IP Address

Procedure

To configure an IP/VC RM server to use a static IP address, perform the following steps:


Step 1 Launch a terminal emulator session for this IP/VC RM server.

The Net Config n Menu appears.

Step 2 At the prompt, press 1 and Enter.

Step 3 At the "Enter IP Address" prompt, enter the IP address you want to assign to this server and press Enter.

Step 4 At the "Enter Subnet IP Address" prompt, enter the subnet mask that you want this server to use and press Enter.

If you do not want to assign a subnet mask, press Enter.

Step 5 At the "Enter Default Gateway" prompt, enter the IP address of the router or switch you want this server to use to communicate to remote networks and press Enter.

The "Press any key to continue" prompt appears.

Step 6 Do one of the following:

Press R to restart this server to implement your changes.

Enter y at the prompt to verify that you want to restart.

Press the appropriate key to view or set other parameters.


Configuring an IP/VC 3540 Rate Matching Module Server to Use a Dynamic IP Address

Procedure

To configure an IP/VC RM server to use a dynamic IP address, perform the following steps:


Step 1 Launch a terminal emulator session for this IP/VC RM server.

The Net Confix n Menu appears.

Step 2 At the prompt press 4 and Enter.

Dynamic network properties are set and the "Press any key to continue" prompt appears.

Step 3 Press any key.

The Net Config Menu appears.

Step 4 At the prompt, do one of the following to specify the type of address resolution server that you want this server to use:

Enter 3 to use a DNS server.

At the "Enter IP Address" prompt, enter the IP address of the DNS server to which you want this IP/VC RM server to register and press Enter.

At the prompt, press any key to return to the Net Config menu.

Enter 2 to use a WINS server.

At the "Enter IP Address" prompt, enter the IP address of the WINS server to which you want this IP/VC RM server to register and press Enter.

At the prompt, press any key to return to the Net Config menu.

Step 5 At the prompt, do one of the following:

Press R to restart this server to implement your changes.

Enter y at the prompt to verify that you want to restart.

Press the appropriate key to view or set other parameters.


Setting Ethernet Speed and Duplex

We recommend that you manually set the Ethernet speed and duplex on this IP/VC RM server and the switch to ensure that they are compatible. The default setting of the IP/VC RM server is auto.

Procedure


Step 1 Launch a terminal emulator session for this IP/VC RM.

The Net Config n Menu appears.

Step 2 At the prompt, enter 0 (zero) and Enter.

The Network Duplex Mode and Speed menu appears.

Step 3 At the "Do you want to make any changes" prompt, enter y and press Enter.

Step 4 At the "Enter your selection" prompt, enter the number for the Ethernet speed and duplex value that you want this server to use and press Enter.

This value is set.

Step 5 Press any key.

The Net Config n Menu appears.


Setting the Date and Time

Procedure

To set the date and time an IP/VC RM server uses, perform the following steps:


Step 1 Launch a terminal emulator session for this IP/VC RM.

The Net Confix n Menu appears.

Step 2 At the prompt, enter 5 to set the date and press Enter.

The current date setting appears.

Step 3 At the prompt, enter y to change the time and press Enter.

Step 4 At the prompt, enter the date that you want to set for this server and press Enter.

The Net Config Menu appears.

Step 5 At the prompt, enter 6 to set the time and press Enter.

Step 6 At the prompt, enter y to change the time and press Enter.

Step 7 At the prompt, enter the time that you want set for this server and press Enter.

The Net Config Menu appears.

Step 8 At the prompt, do one of the following:

Press R to restart this server to implement your changes.

Enter y at the prompt to verify that you want to restart.

Press the appropriate key to view or set other parameters.


Launching the Windows Desktop for the Device on which the IP/VC 3540 Rate Matching Application Is Installed

Procedure

To launch the Windows 2000 desktop for the server on which the IP/VC RM is installed the first time, perform the following steps:


Note For earlier versions of the rate matching module, refer to the documentation that came with your module for information about the user names and passwords that module uses.



Step 1 Choose Start on a computer where the IP/VC program files are stored.

Step 2 Choose Programs > Cisco IPVC 3540 > VNC Viewer.


Note You can install the VNC Viewer from the IP/VC Software CD-ROM.


The Connection Details dialog box appears.

Step 3 In the VNC Viewer field, enter the IP address of the IP/VC RM server that you want to access and choose OK.

The VNC Authentication dialog box appears.

Step 4 In the Session password field, enter the password and choose OK.

The default password is admin. The Computer Locked message appears.

Step 5 Place the cursor in the banner strip at the top of the VNC page and right-click.

A drop down menu appears.

Step 6 Select Send Crtl-Alt-Del.

The login dialog box appears.

Step 7 In the User Name field, enter a valid user name.

The default user name is cisco.

Step 8 In the Password field, enter the user password.

The default password is admin.

Step 9 Choose OK.

The Change Password dialog appears. You must change the log in password after you access the Windows 2000 desktop the first time.

Step 10 In the New password field, enter the password you want to use.

Step 11 In the Confirm password field, enter the new password.


Note The New and Confirm password fields appear the first time the Windows desktop is launched. The Password field appears in subsequent launches.


Step 12 Click OK.


Copying the Upgrade Software to an IP/VC 3540 Rate Matching Module

You must use the file transfer protocol (FTP) to copy the upgrade software to an IP/VC RM server. These servers have Microsoft Internet Information Services installed to allow FTP client software to transfer files the hard drive. You must configure this service to allow the IP/VC RM server to receive files from an external source.

Procedure

To configure an IP/VC RM server to receive files from an external source, perform the following steps:


Step 1 Launch the Windows 2000 desktop for the IP/VC RM server to which you want to download upgrade software. (See the "Launching the Windows Desktop for the Device on which the IP/VC 3540 Rate Matching Application Is Installed" section for instructions about launching the Windows 2000 desktop.)

Step 2 Double-click the Internet Services Manager icon on the desktop.

The Internet Information Services application appears.

Step 3 In the Tree pane, right-click the Information Services branch for the rate matching module.

The default setting has one branch only. A menu appears.

Step 4 In the menu, choose Properties.

The Cisco device Properties dialog box appears.

Step 5 In the Masters Property field, select FTP Service and click the Edit button.

The FTP Service Master Properties dialog box appears.

Step 6 Choose the Home Directory Tab.

Step 7 In the FTP Site Directory section, check Write.

Step 8 Select Apply.

Step 9 Choose Ok to close the FTP Service Master Properties dialog box for the Cisco device.

Step 10 Choose Ok to close the Cisco device Properties dialog box.

Step 11 Close the Internet Information Services window.



Note Files are copied to C:\Inetpub\ftproot on the IP/VC RM server by default.


Service and Support

For service and support, contact Cisco Technical Assistance Center (TAC) at:

http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml

Obtaining Documentation

Cisco provides several ways to obtain documentation, technical assistance, and other technical resources. These sections explain how to obtain technical information from Cisco Systems.

Cisco.com

You can access the most current Cisco documentation on the World Wide Web at this URL:

http://www.cisco.com/univercd/home/home.htm

You can access the Cisco website at this URL:

http://www.cisco.com

International Cisco websites can be accessed from this URL:

http://www.cisco.com/public/countries_languages.shtml

Documentation CD-ROM

Cisco documentation and additional literature are available in a Cisco Documentation CD-ROM package, which may have shipped with your product. The Documentation CD-ROM is updated regularly and may be more current than printed documentation. The CD-ROM package is available as a single unit or through an annual or quarterly subscription.

Registered Cisco.com users can order a single Documentation CD-ROM (product number DOC-CONDOCCD=) through the Cisco Ordering tool:

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Click Subscriptions & Promotional Materials in the left navigation bar.

Ordering Documentation

You can find instructions for ordering documentation at this URL:

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You can order Cisco documentation in these ways:

Registered Cisco.com users (Cisco direct customers) can order Cisco product documentation from the Networking Products MarketPlace:

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Nonregistered Cisco.com users can order documentation through a local account representative by calling Cisco Systems Corporate Headquarters (California, USA) at 408 526-7208 or, elsewhere in North America, by calling 800 553-NETS (6387).

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You can submit e-mail comments about technical documentation to bug-doc@cisco.com.

You can submit comments by using the response card (if present) behind the front cover of your document or by writing to the following address:

Cisco Systems
Attn: Customer Document Ordering
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San Jose, CA 95134-9883

We appreciate your comments.

Obtaining Technical Assistance

For all customers, partners, resellers, and distributors who hold valid Cisco service contracts, the Cisco Technical Assistance Center (TAC) provides 24-hour-a-day, award-winning technical support services, online and over the phone. Cisco.com features the Cisco TAC website as an online starting point for technical assistance. If you do not hold a valid Cisco service contract, please contact your reseller.

Cisco TAC Website

The Cisco TAC website provides online documents and tools for troubleshooting and resolving technical issues with Cisco products and technologies. The Cisco TAC website is available 24 hours a day, 365 days a year. The Cisco TAC website is located at this URL:

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Accessing all the tools on the Cisco TAC website requires a Cisco.com user ID and password. If you have a valid service contract but do not have a login ID or password, register at this URL:

http://tools.cisco.com/RPF/register/register.do

Opening a TAC Case

Using the online TAC Case Open Tool is the fastest way to open P3 and P4 cases. (P3 and P4 cases are those in which your network is minimally impaired or for which you require product information.) After you describe your situation, the TAC Case Open Tool automatically recommends resources for an immediate solution. If your issue is not resolved using the recommended resources, your case will be assigned to a Cisco TAC engineer. The online TAC Case Open Tool is located at this URL:

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For P1 or P2 cases (P1 and P2 cases are those in which your production network is down or severely degraded) or if you do not have Internet access, contact Cisco TAC by telephone. Cisco TAC engineers are assigned immediately to P1 and P2 cases to help keep your business operations running smoothly.

To open a case by telephone, use one of the following numbers:

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For a complete listing of Cisco TAC contacts, go to this URL:

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TAC Case Priority Definitions

To ensure that all cases are reported in a standard format, Cisco has established case priority definitions.

Priority 1 (P1)—Your network is "down" or there is a critical impact to your business operations. You and Cisco will commit all necessary resources around the clock to resolve the situation.

Priority 2 (P2)—Operation of an existing network is severely degraded, or significant aspects of your business operation are negatively affected by inadequate performance of Cisco products. You and Cisco will commit full-time resources during normal business hours to resolve the situation.

Priority 3 (P3)—Operational performance of your network is impaired, but most business operations remain functional. You and Cisco will commit resources during normal business hours to restore service to satisfactory levels.

Priority 4 (P4)—You require information or assistance with Cisco product capabilities, installation, or configuration. There is little or no effect on your business operations.

Obtaining Additional Publications and Information

Information about Cisco products, technologies, and network solutions is available from various online and printed sources.

The Cisco Product Catalog describes the networking products offered by Cisco Systems, as well as ordering and customer support services. Access the Cisco Product Catalog at this URL:

http://www.cisco.com/en/US/products/products_catalog_links_launch.html

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iQ Magazine is the Cisco bimonthly publication that delivers the latest information about Internet business strategies for executives. You can access iQ Magazine at this URL:

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Internet Protocol Journal is a quarterly journal published by Cisco Systems for engineering professionals involved in designing, developing, and operating public and private internets and intranets. You can access the Internet Protocol Journal at this URL:

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