Document ID: 14950
Contents
Introduction
Prerequisites
Requirements
Components Used
Conventions
Preparation
Cisco IOS Command Line Interface (CLI) Script
Command Descriptions
Related Information
Introduction
This document shows you how to collect Cisco AS5800 Universal Access Server hardware data for analysis. The logs collected can be used to assist with technical support.
Prerequisites
Requirements
There are no specific requirements for this document.
Components Used
The information in this document is based on these software and hardware versions:
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Cisco IOS® Software Release 12.0T
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Cisco AS5800 Universal Access Server
The information in this document was created from the devices in a specific lab environment. All of the devices used in this document started with a cleared (default) configuration. If your network is live, make sure that you understand the potential impact of any command.
Conventions
For more information on document conventions, refer to the Cisco Technical Tips Conventions.
Preparation
To capture all log messages on the router shelf, complete the following steps:
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Telnet to the Cisco AS5800 and enter privilege mode (you can also access the server through the AUX or console port).
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Enable logging on the terminal emulator on the PC. Consult your terminal emulator documentation for the correct procedure (ensure word wrap is ON).
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Follow the commands below.
Notes:
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Ensure logging is not turned on for the line from which you are collecting output (use the show logging command).
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You must be in privilege EXEC mode to use the show running-config and execute-on slot slot-number commands.
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The commands are divided into three logical sections: router shelf, dial shelf connection, and dial shelf controllers (DSC) inspection commands.
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Cisco IOS Command Line Interface (CLI) Script
terminal length 0 show version show debugging show logging show diag show running-config show dial-shelf show dsi show modem version execute-on slot 12 show version execute-on slot 12 show running-config execute-on slot 12 show diag execute-on slot 12 show processes memory execute-on slot 13 show version execute-on slot 13 show running-config execute-on slot 13 show diag execute-on slot 13 show processes memory
Command Descriptions
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terminal length number - Sets the number of lines for the current terminal session.
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show dial-shelf - Displays information about the dial shelf.
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execute-on slot slot-number - Executes a command on a DSC in the dial shelf. The DSC can be in slot 12 or 13.
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show logging - Displays the addresses and levels associated with the current logging configuration, statistics, and buffer.
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show debugging - Displays information about the debug commands that are enabled on the router.
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show dsi - Displays information about the dial shelf interconnect (DSI) hardware, interface, physical link, peripheral component interconnect (PCI) registers, and address filters. The DSI port adapter allows data transfers between the dial shelf and the router shelf.
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show diag slot-number [details] [summary] - Displays hardware information including dynamic RAM (DRAM) and static RAM (SRAM) on the line cards. Use this command to determine the type of hardware installed in your router.
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show modem version - Displays version information about the modem firmware, controller and digital signal processor (DSP) code (for 56 K modems only), and boot code.
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show processes memory - Displays the memory used for each Cisco IOS process.
Related Information
- Cisco AS5800 Universal Access Servers
- Cisco AS5800 Universal Access Servers Software Documentation
- Cisco AS5800 Documentation
- Dial Case Study Overview
- Commissioning the Cisco AS5800 Hardware
- Access Product Support Pages
- Technical Support & Documentation - Cisco Systems
| Updated: Jul 06, 2007 | Document ID: 14950 |
