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Cisco AS5800 Packaging Replacement Instructions

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Cisco 5814 Dial Shelf Packaging Replacement Instructions

Cisco 5814 Dial Shelf Packaging Replacement Instructions

Product Numbers: DS5814- PKG=

This document provides packaging material information for the Cisco 5814 dial shelf. It explains how to prepare the dial shelf for repackaging and how to package the dial shelf for shipping. This document assumes you are returning your entire Cisco 5814 dial shelf. If you are returning an empty chassis, use these instructions as applicable.

Repackaging the dial shelf involves the following tasks:


  1. Powering off the dial shelf

  2. Removing various installed components to decrease the weight of the dial shelf

  3. Removing the dial shelf from the rack

  4. Seating the dial shelf on the shipping pallet

  5. Replacing the dial shelf components you removed

  6. Packaging the dial shelf using the provided packaging materials

Note Use this configuration note in conjunction with the Cisco AS5800 Universal Access Server Hardware Installation and Configuration Guide and the Cisco AS5800 Universal Access Server Regulatory Compliance and Safety Information document that shipped with your Cisco AS5800 Universal Access Server.

Document Contents

This document includes the following sections:

If You Need More Information

For information regarding the Cisco AS5800 Universal Access Server that is beyond the scope of this document or for additional information, use the following resources:

  • For Cisco AS5800 Universal Access Server hardware installation and maintenance information, refer to the Cisco AS5800 Universal Access Server Hardware Installation and Configuration Guide (Document Number DOC-AS5800-HICG=) that shipped with your system.

  • For Cisco AS5800 Universal Access Server software installation and configuration, refer to the Cisco AS5800 Universal Access Server Software Installation and Configuration Guide (Document Number DOC-AS5800-SICG=) that shipped with your system.

  • For international agency compliance, safety, and statutory information for wide-area network (WAN) interfaces for the Cisco AS5800 Universal Access Server, refer to the document Cisco AS5800 Universal Access Server Regulatory Compliance and Safety Information (Part Number 78-4666-xx) that shipped with your system.

  • To obtain general information about documentation, refer to the section "Cisco Connection Online," or call customer service at 800 553-6387, or 408 526-7208. Customer service hours are 5:00 a.m. to 6:00 p.m., Pacific time, Monday through Friday (excluding Cisco-observed holidays). You can also send e-mail to cs-rep@cisco.com, or you can refer to the Cisco Information Packet that shipped with your system.

  • Cisco Documentation CD-ROM package

Cisco documentation and additional literature are available in a CD-ROM package, which ships with your product. The Documentation CD-ROM, a member of the Cisco Connection Family, is updated monthly; therefore, it might be more current than printed documentation. To order additional copies of the Documentation CD-ROM, contact your local sales representative or call customer service. The CD-ROM package is available as a single package or as an annual subscription. You can also access Cisco documentation on the World Wide Web at http://www.cisco.com, http://www-china.cisco.com, or http://www-europe.cisco.com.
If you are reading Cisco product documentation on the World Wide Web, you can submit comments electronically. Click Feedback on the toolbar, and then select Documentation. After you complete the form, click Submit to send it to Cisco. We appreciate your comments.
  • For additional Cisco IOS software information, refer to the following modular configuration and modular command reference publications, as appropriate for your configuration:

    • Configuration Fundamentals Configuration Guide

    • Configuration Fundamentals Command Reference

    • Dial Solutions Configuration Guide

    • Wide-Area Networking Configuration Guide

    • Wide-Area Networking Command Reference

    • Network Protocols Configuration Guide

    • Network Protocols Command Reference

    • Configuration Builder Getting Started Guide

    • Troubleshooting Internetworking Systems

    • Debug Command Reference

    • System Error Messages

    • Cisco IOS Software Command Summary

    • Cisco Management Information Base (MIB) User Quick Reference

Cisco AS5800 Universal Access Server Overview

The Cisco AS5800 Universal Access Server is a high-density, ISDN and modem WAN aggregation system that provides both digital and analog call termination. It is intended to be used in service provider dial point-of-presence (POP), or centralized enterprise dial environments. The Cisco AS5800 Universal Access Server chassis components include a Cisco 5814 dial shelf and a Cisco 7206 router shelf. An optional AC power shelf is also available.

The dial shelf and router shelf are bundled, and can be ordered to support either AC or DC power. Included in the dial shelf is a blower assembly, filter module, and power entry modules (PEMs). Also included in the bundled system are ingress trunk cards, modem cards, dial shelf controller cards, Flash memory PCMCIA cards, cables, and Cisco IOS software. The dial shelf feature cards and host router shelf communicate via a dial shelf interconnect cable.

Figure 1 shows a front view of a fully configured Cisco AS5800 Universal Access Server, and Figure 2 shows a rear view.


Figure 1: Cisco AS5800 Universal Access Server--Front View




Figure 2: Cisco AS5800 Universal Access Server--Rear View



Cisco 5814 Dial Shelf Overview

The Cisco 5814 dial shelf is a 14-slot chassis that can support up to 10 modem cards, 2 trunk cards (up to 6 trunk cards in the future), and up to 2 dial shelf controller cards (in the future). The modular chassis supports online insertion and removal (OIR) and redundant power, and includes environmental monitoring and feedback control.

The dial shelf comprises two types of call termination cards that support up to 720 simultaneous analog and/or digital calls. Analog calls are terminated by use of a modem card with multiple modems. Digital or ISDN calls are terminated onboard the trunk cards on High-level Data Link Control (HDLC) controllers. Trunk cards support either 12 E1 ingress interfaces or 12 T1/ Primary Rate Interface (PRI) interfaces, which include channel service units (CSUs).

The feature cards and dial shelf controller cards slide into the Cisco 5814 dial shelf slots and connect directly to the backplane; there are no internal cables needed. Ejector levers help ensure that a card is either fully connected to the backplane or fully disconnected from it, and panel fasteners on each card ensure proper seating in the slot and prevent the card from disengaging from the backplane connectors. Empty slots contain blank filler cards that help to ensure proper airflow through the chassis.

The Cisco 5814 dial shelf is a large, heavy chassis; it measures 19-in. (48.3 cm) wide, 21-in. (53.3 cm) deep, and 56-in. (142.2 cm) high. A fully configured dial shelf weighs approximately 278 lb (126.1 kg). In order to ship the chassis safely, a packaging kit has been engineered to prevent shock damage. This is the same packaging kit originally used to ship the dial shelf. If your original system packaging is damaged or was discarded, you must order a replacement packaging kit (PKG-5814=).

Figure 3 shows the dial shelf packaging detail.


Figure 3: Cisco 5814 Packaging Detail



Safety Guidelines

This section provides safety guidelines to help you avoid injury to yourself and avoid damage to the equipment. The following safety guidelines are recommended when working with any equipment that connects to electrical power or telephone wiring:

  • Locate the emergency power-off switch for the room in which you are working before beginning any procedures requiring access to the chassis interior.

  • Never work alone if potentially hazardous conditions exist.

  • Never assume that power has been disconnected from a circuit; always check.

  • Never perform any action that creates a potential hazard to people or makes the equipment unsafe.

  • Carefully examine your work area for possible hazards such as moist floors, ungrounded power extension cables, and missing safety grounds.

Safety Warnings

Safety warnings appear throughout this publication in procedures that, if performed incorrectly, may harm you. A warning symbol precedes each warning statement. To see translations of safety warnings pertaining to the Cisco AS5800 Universal Access Server, refer to the Regulatory Compliance and Safety Information document that shipped with your system.

Warning This warning symbol means danger. You are in a situation that could cause bodily injury. Before you work on any equipment, be aware of the hazards involved with electrical circuitry and be familiar with standard practices for preventing accidents. To see translations of the warnings that appear in this publication, refer to the Regulatory Compliance and Safety Information document that accompanied this device.

Waarschuwing  Dit waarschuwingssymbool betekent gevaar. U verkeert in een situatie die lichamelijk letsel kan veroorzaken. Voordat u aan enige apparatuur gaat werken, dient u zich bewust te zijn van de bij elektrische schakelingen betrokken risico's en dient u op de hoogte te zijn van standaard maatregelen om ongelukken te voorkomen. Voor vertalingen van de waarschuwingen die in deze publicatie verschijnen, kunt u het document Regulatory Compliance and Safety Information (Informatie over naleving van veiligheids- en andere voorschriften) raadplegen dat bij dit toestel is ingesloten.

Varoitus  Tämä varoitusmerkki merkitsee vaaraa. Olet tilanteessa, joka voi johtaa ruumiinvammaan. Ennen kuin työskentelet minkään laitteiston parissa, ota selvää sähkökytkentöihin liittyvistä vaaroista ja tavanomaisista onnettomuuksien ehkäisykeinoista. Tässä julkaisussa esiintyvien varoitusten käännökset löydät laitteen mukana olevasta Regulatory Compliance and Safety Information -kirjasesta (määräysten noudattaminen ja tietoa turvallisuudesta).

Attention  Ce symbole d'avertissement indique un danger. Vous vous trouvez dans une situation pouvant causer des blessures ou des dommages corporels. Avant de travailler sur un équipement, soyez conscient des dangers posés par les circuits électriques et familiarisez-vous avec les procédures couramment utilisées pour éviter les accidents. Pour prendre connaissance des traductions d'avertissements figurant dans cette publication, consultez le document Regulatory Compliance and Safety Information (Conformité aux règlements et consignes de sécurité) qui accompagne cet appareil.

Warnung  Dieses Warnsymbol bedeutet Gefahr. Sie befinden sich in einer Situation, die zu einer Körperverletzung führen könnte. Bevor Sie mit der Arbeit an irgendeinem Gerät beginnen, seien Sie sich der mit elektrischen Stromkreisen verbundenen Gefahren und der Standardpraktiken zur Vermeidung von Unfällen bewußt. Übersetzungen der in dieser Veröffentlichung enthaltenen Warnhinweise finden Sie im Dokument Regulatory Compliance and Safety Information (Informationen zu behördlichen Vorschriften und Sicherheit), das zusammen mit diesem Gerät geliefert wurde.

Avvertenza  Questo simbolo di avvertenza indica un pericolo. La situazione potrebbe causare infortuni alle persone. Prima di lavorare su qualsiasi apparecchiatura, occorre conoscere i pericoli relativi ai circuiti elettrici ed essere al corrente delle pratiche standard per la prevenzione di incidenti. La traduzione delle avvertenze riportate in questa pubblicazione si trova nel documento Regulatory Compliance and Safety Information (Conformità alle norme e informazioni sulla sicurezza) che accompagna questo dispositivo.

Advarsel  Dette varselsymbolet betyr fare. Du befinner deg i en situasjon som kan føre til personskade. Før du utfører arbeid på utstyr, må du vare oppmerksom på de faremomentene som elektriske kretser innebærer, samt gjøre deg kjent med vanlig praksis når det gjelder å unngå ulykker. Hvis du vil se oversettelser av de advarslene som finnes i denne publikasjonen, kan du se i dokumentet Regulatory Compliance and Safety Information (Overholdelse av forskrifter og sikkerhetsinformasjon) som ble levert med denne enheten.

Aviso  Este símbolo de aviso indica perigo. Encontra-se numa situação que lhe poderá causar danos físicos. Antes de começar a trabalhar com qualquer equipamento, familiarize-se com os perigos relacionados com circuitos eléctricos, e com quaisquer práticas comuns que possam prevenir possíveis acidentes. Para ver as traduções dos avisos que constam desta publicação, consulte o documento Regulatory Compliance and Safety Information (Informação de Segurança e Disposições Reguladoras) que acompanha este dispositivo.

¡Advertencia!  Este símbolo de aviso significa peligro. Existe riesgo para su integridad física. Antes de manipular cualquier equipo, considerar los riesgos que entraña la corriente eléctrica y familiarizarse con los procedimientos estándar de prevención de accidentes. Para ver una traducción de las advertencias que aparecen en esta publicación, consultar el documento titulado Regulatory Compliance and Safety Information (Información sobre seguridad y conformidad con las disposiciones reglamentarias) que se acompaña con este dispositivo.

Varning!  Denna varningssymbol signalerar fara. Du befinner dig i en situation som kan leda till personskada. Innan du utför arbete på någon utrustning måste du vara medveten om farorna med elkretsar och känna till vanligt förfarande för att förebygga skador. Se förklaringar av de varningar som förkommer i denna publikation i dokumentet Regulatory Compliance and Safety Information (Efterrättelse av föreskrifter och säkerhetsinformation), vilket medföljer denna anordning.

Lifting Safety

A fully configured dial shelf weighs approximately 278 lb (126.1 kg). The dial shelf is not intended to be moved frequently. Before you install the dial shelf, ensure your site is properly prepared so you can avoid having to move the chassis to accommodate power sources and network connections.

If you will be installing the dial shelf without using a forklift or other mechanical lifting device, you must first remove the blower assembly, the feature cards, and dial shelf controller cards from the chassis and have someone help you with the dial shelf installation.

Whenever you lift any heavy components manually, follow these guidelines:

  • Always have a second person available to help lift the component; never lift the component alone.

  • Ensure that your footing is solid and balance the weight of the object between your feet.

  • Lift the chassis slowly; never move suddenly or twist your body as you lift.

  • Keep your back straight and lift with your legs, not your back. If you must bend down to lift the assembly, bend at the knees, not at the waist, to reduce the strain on you lower back muscles.

Warning Two people are required to lift the chassis. Use the handles on the chassis sides. To prevent injury, keep your back straight and lift with your legs, not your back. To prevent damage to the chassis and components, never attempt to lift the chassis with the handles on the power supplies, the filter module, or on the blower assembly. These handles are not designed to support the weight of the chassis.

Required Tools and Parts

You will need the following tools and parts to remove and replace the Cisco 5814 dial shelf components and to repackage the Cisco 5814 dial shelf:

  • Your own ESD-preventive wrist strap

  • Number 2 Phillips screwdriver

  • 1/4-in. flat-blade screwdriver

  • Standard strapping tool and strap or banding material

  • Cisco 5814 repackaging kit (PKG-5814=), which includes:

    • Wooden pallet and base tray assembly (corrugated tray, foam cushions, corrugated chassis platform

    • Plastic bag

    • Top perimeter foam

    • Accessory box

    • Master shipper

Powering Off the AS5800 Universal Access Server

You must power off the Cisco AS5800 Universal Access Server before attempting to dismantle the dial shelf for repackaging.

Powering off the access server involves the following components:

  • Router shelf

  • Dial shelf

  • AC-input power shelf, if applicable

To power off the Cisco AS5800 Universal Access Server, follow these steps:

Warning Before working on equipment that is connected to power lines, remove jewelry (including rings, necklaces, and watches). Metal objects will heat up when connected to power and ground and can cause serious burns or weld the metal object to the terminals.

Step 1 Power OFF (O) the power switches located on the router shelf rear panel. (See Figure 4.)


Figure 4: Router Shelf Power Switches



Step 2 Power OFF (O) the power switches located on each dial shelf PEM front panel. (See Figure 5.)


Figure 5: Dial Shelf Power Switches on the PEMS



Step 3 If you are using the optional AC-input power shelf, power OFF (O) the power switches located on the AC-input power shelf front panel. (See Figure 6.)


Figure 6: AC-Input Power Shelf



Step 4 Power OFF the central office main circuit breaker.

Caution If you are using the optional AC-input power shelf, you must power off both AC-input power supplies before you disconnect the DC cables from the DC terminal blocks.

Step 5 Loosen the screws in the DC-input power terminal blocks and the alarm terminal blocks using a 1/4-in. flat-blade screwdriver, and disconnect power cables and alarm cables to the dial shelf PEMs. Figure 7 shows the location of the terminal blocks.


Figure 7: PEM DC Terminal Block



Step 6 Disconnect the DC power cables from your DC power source.

The last two steps refer to the optional AC-input power shelf. If you are using a DC power source, you can skip Step 7 and Step 8 and proceed to the section "Preparing to Repackage the Cisco 5814 Dial Shelf."

Step 7 Disconnect the monitor cable DB-9 connector from the base of the filter module (see Figure 8).


Figure 8: Filter Module Monitor Cable DB-9 Connector



Step 8 Disconnect power cables to the optional AC-input power shelf. (See Figure 9.)


Figure 9: AC-Input Power Shelf Cable Connections

.

This completes the power-off sequence. Proceed to the section "Preparing to Repackage the Cisco 5814 Dial Shelf."

Preparing to Repackage the Cisco 5814 Dial Shelf

The Cisco 5814 dial shelf is equipped with a blower assembly, feature cards (trunk and modem cards) and dial shelf controller cards configured in the chassis. Fully loaded, the dial shelf weighs 278 lb (126.1 kg).

Before removing the Cisco 5814 from the rack, we recommend that you remove the feature cards, dial shelf controller cards, and the blower assembly from the dial shelf to decrease the chassis weight, then reinstall the components after the dial shelf is seated on the shipping pallet/base tray assembly.

Removing Feature Cards and Dial Shelf Controller Cards

Caution Trunk cards and modem cards weigh 8 lb (3.6 kg) each. Dial shelf controller cards weigh 8.5 lb (3.8 kg). Use both hands when removing or replacing cards in the dial shelf.

To remove the feature cards and dial shelf controller cards, follow these steps:

Step 1 Record the original position of each card before you remove the cards from the dial shelf. Refer to this information when you reinstall the cards.

Step 2 Attach an ESD-preventive wrist strap between you and an unpainted chassis surface.

Caution To prevent ESD damage, handle trunk cards by ejector levers and carrier edges only, and use an ESD-preventive wrist strap or other grounding device.

Step 3 Disconnect incoming CE1 or CT1 trunk line cables and secure them out of the way using cable ties, if necessary. On the dial shelf controller card, disconnect the dial shelf interconnect cable, and the BNC connection, if applicable.

Warning Before opening the chassis, disconnect the telephone-network cables to avoid contact with telephone-network voltages.

Step 4 Loosen the panel fasteners at the top and bottom of the card front panel using a number 2 Phillips screwdriver.

Step 5 Pull either the upper or lower ejector lever away from the card front panel to disengage the card from the backplane connector, as shown in Figure 10.

Caution Always use the ejector levers to disengage or seat trunk cards, modem cards, or dial shelf controller cards in the backplane. Failure to do so can cause erroneous system error messages indicating a card failure. However, do not use the ejector levers to lift or support the weight of the cards.

Figure 10: Using the Ejector Levers



Step 6 Grasp the ejector levers and pull the card partially out of the dial shelf slot until you can grasp the card front panel with one hand. Place your other hand under the card to balance the weight of the card as you pull it out of the slot. (See Figure 11.)


Figure 11: Removing Feature Cards and Dial Shelf Controller Cards



Step 7 Pull the card straight out of the slot. Avoid touching the circuitry or any connector pins.

Step 8 Place the removed card on an antistatic mat until you are ready to reinstall it in the chassis.

Step 9 Repeat Step 4 through Step 8 for all remaining cards in the dial shelf chassis.

Removing the Blower Assembly

Caution The blower assembly weighs 27.5 lb (12.5 kg). Use both hands when removing or replacing the blower assembly.

To remove the blower assembly, complete the following steps:

Step 1 Attach an ESD-preventive wrist strap between you and an unpainted chassis surface.

Step 2 Loosen the two captive screws on the blower assembly front panel.

Step 3 Grasp the blower assembly handle with one hand and pull the blower assembly straight toward you about halfway out of the slot. (See Figure 12.)

Step 4 Place your other hand under the blower assembly as it extends from the dial shelf chassis to support the blower and prevent it from falling.

Step 5 Slowly pull the blower assembly all the way out of the slot and set it aside until you are ready to reinstall it.


Figure 12: Removing and Replacing the Blower Assembly



Repackaging the Cisco 5814 Dial Shelf

To repackage the Cisco 5814 dial shelf, follow these steps:

Step 1 Lay the opened plastic bag, with sides rolled down, on the pallet/base tray assembly. (Figure 3 identifies the various packaging parts.)

Step 2 Remove the screws securing the rear mounting brackets on the dial shelf to the rear rack posts. Next, remove the rear brackets from the dial shelf chassis.

Caution If the dial shelf is suspended in the rack, install the two support brackets that were included in your original rack-mount kit under the chassis to prevent it from falling while you are removing the rack-mount screws and brackets.

Step 3 Remove the screws securing the front of the dial shelf chassis to the rack.

Step 4 Lift and slide the chassis out of the rack.

Warning Two people are required to lift the chassis. Use the handles on the chassis sides. To prevent injury, keep your back straight and lift with your legs, not your back. To prevent damage to the chassis and components, never attempt to lift the chassis with the handles on the power supplies, the filter module, or on the blower assembly. These handles are not designed to support the weight of the chassis.

Step 5 Seat the dial shelf on the pallet/base tray assembly, and remove the front rack-mount brackets from the chassis sides, if applicable.

Step 6 Place all accessories (including power cords, cables, documentation, and mounting hardware) in the accessories box and tape the box closed.

Step 7 Replace the blower assembly, feature cards, and dial shelf controller card(s) you removed into the dial shelf chassis.

Step 8 Pull the sides of the plastic bag up over the dial shelf chassis and seal the bag.

Step 9 Position the foam around the top chassis perimeter.

Step 10 Place the accessories box on top of the dial shelf chassis.

Step 11 Slide the master shipper over the top of the chassis and base tray; close the top flaps and seal with tape. (Refer to Figure 3.)

Step 12 Secure the container to the pallet and base tray using a standard strapping tool and banding.

The Cisco 5814 dial shelf is now packaged and ready to be transported. Use a forklift or pallet jack to move the dial shelf container. If you have questions or need assistance, proceed to the section, "Cisco Connection Online."

Cisco Connection Online

Cisco Connection Online (CCO) is Cisco Systems' primary, real-time support channel. Maintenance customers and partners can self-register on CCO to obtain additional information and services.

Available 24 hours a day, 7 days a week, CCO provides a wealth of standard and value-added services to Cisco's customers and business partners. CCO services include product information, product documentation, software updates, release notes, technical tips, the Bug Navigator, configuration notes, brochures, descriptions of service offerings, and download access to public and authorized files.

CCO serves a wide variety of users through two interfaces that are updated and enhanced simultaneously: a character-based version and a multimedia version that resides on the World Wide Web (WWW). The character-based CCO supports Zmodem, Kermit, Xmodem, FTP, and Internet e-mail, and it is excellent for quick access to information over lower bandwidths. The WWW version of CCO provides richly formatted documents with photographs, figures, graphics, and video, as well as hyperlinks to related information.

You can access CCO in the following ways:

  • WWW:  http://www.cisco.com

  • WWW:  http://www-europe.cisco.com

  • WWW:  http://www-china.cisco.com

  • Telnet:  cco.cisco.com

  • Modem:  From North America, 408 526-8070; from Europe, 33 1 64 46 40 82. Use the following terminal settings: VT100 emulation; databits: 8; parity: none; stop bits: 1; and connection rates up to 28.8 kbps.

For a copy of CCO's Frequently Asked Questions (FAQ), contact cco-help@cisco.com. For additional information, contact cco-team@cisco.com.


Note If you are a network administrator and need personal technical assistance with a Cisco product that is under warranty or covered by a maintenance contract, contact Cisco's Technical Assistance Center (TAC) at 800 553-2447, 408 526-7209, or tac@cisco.com. To obtain general information about Cisco Systems, Cisco products, or upgrades, contact 800 553-6387, 408 526-7208, or cs-rep@cisco.com.