ATM and Layer 3 Troubleshooting Guide, 12.0(13)W5(19)
Index

Table of Contents

index

index

Numerics

10/100BASE-T interface module

description     10-9
10/100BASE-T interface modules     10-8, 10-9

displaying configurations     10-10
LEDs     10-9
memory capacity     10-9
100BASE-FX Ethernet interface module

overview     10-9
100BASE-FX interface modules

LEDs     10-9
memory capacity     10-9
25-Mbps port adapters

cabling     5-37, 5-38
collisions     5-37
CRC errors     5-37, 5-38
displaying configurations     5-36
LEDs     5-35
network diameters     5-37
troubleshooting     5-35  to 5-38
155-Mbps port adapters

cabling     5-15, 5-17
collisions     5-16
CRC errors     5-16, 5-17
displaying configurations     5-14
LEDs     5-14
network diameters     5-16
troubleshooting     5-14  to 5-18
622-Mbps port adapters

cabling     5-15, 5-17
collisions     5-16
CRC errors     5-16, 5-17
displaying configurations     5-14
LEDs     5-14
network diameters     5-16
troubleshooting     5-14  to 5-18

A

aaa authorization execs tacacs+ command     B-4

access control list. See ACL

access layer     4-1

ACL

daughter card     10-46
definition     10-46
general     10-46
interface modules supported     10-46
packet flow     10-47
two-port Gigabit Ethernet interface module
built-in functionality     10-26
ACL daughter card

displaying configurations     10-47
overview     10-46
troubleshooting     10-48  to 10-49
addresses. See PNNI addresses

aggregated horizontal links     6-40

aggregation token pairs

checking configuration     6-45  to 6-47
AISs

description     5-6
enabling     5-7  to 5-9
loopback tests     5-6
OAM operation     5-6
alarm indication signals. See AISs

application-specific integrated circuit. See ASIC

ASIC     11-2

ATM cells

generic identifier transport IEs     C-4
LANE data frames     C-5
NNI headers     C-2
OAM cells     C-3
types     C-1
UNI headers     C-1
ATM example network (figures)     4-2  to 4-9

ATM networks, example (figures)     4-2  to 4-16

atm oam command     5-7

ATM router module

overview     13-2
software image warning     13-1
ATM router modules

ATM network (illustration)     13-13
IP switching example network (illustration)     13-18
IP switching overview     13-18
IPX switching example network (illustration)     13-20
IPX switching overview     13-20
LEC Example Network (illustration)     13-14, 13-22, 13-27, 13-29
LECs troubleshooting commands     13-14
overview     13-2  to 13-4, 13-11  to 13-12
packet and cell flow     13-8
packet flow (illustration)     13-10
restrictions, hardware and software     13-4
routing and bridging functions (figure)     13-3
traffic flow (figure)     13-9
troubleshooting     13-11  to 13-12
troubleshooting LECs     13-12
ATM routes

checking     6-21  to 6-22
atm signalling diagnostics command     6-18

ATM switching

cell rates     5-3  to 5-4
loopback tests     5-6
port checks     5-1  to 5-3
ATM-to-Layer 3 switching     13-2

ATM Uplink interface module

displaying configurations     10-36
LEDs     10-34
overview     10-34
troubleshooting     10-36  to 10-40
ATM uplink interface modules

displaying configurations     10-36
enhanced Gigabit Ethernet interface     10-34
LEDs     10-34
ATM uplink modules

overview     13-4
attenuation

cabling problems     2-5
auto negotiation     11-21

auxiliary lines

troubleshooting     1-4

B

backbone layer     4-1

BASE-FX     10-8

BASE-T     10-8

BITS ports

LEDs     9-8
troubleshooting configurations     9-11
booting

troubleshooting     1-4
bridge groups

routing     12-13
bridge-group virtual interface. See BVIs

bridging

about     12-2
configuration tasks     12-2
using Fast EtherChannel     12-17
broadcast-and-unknown servers. See BUSs

buffers, internal. See internal buffers

Building Integrated Timing Supply ports. See BITS ports

BUSs

checking configurations     7-4  to 7-5
network, example     7-2
BVIs

about     12-13
displaying information     12-14

C

cable testers     2-5

cabling

10/100 Ethernet interface modules     10-11
25-Mbps port adapters     5-37, 5-38
155-Mbps port adapters     5-16, 5-17
622-Mbps port adapters     5-16, 5-17
attenuation     2-5
cable testers     2-5
category 3     5-3
category 5     5-3, 5-4
CDS3 Frame Relay port adapters     5-40, 5-41
CDS3 Frame Relay port adaptersCDS3 Frame Relay port adapters
cabling     5-41
cell rates     5-3  to 5-4
CES E1 port adapters     5-33, 5-34
CES T1 port adapters     5-33, 5-34
checking     5-3
DS3 port adapters     5-29, 5-30
E1 port adapters     5-24, 5-25, 5-26
E3 port adapters     5-29, 5-30
enhanced Gigabit Ethernet interface modules     10-30
Gigabit Ethernet interface modules     10-23
NEXT     2-5
noise     2-5
OC-3c interface modules     5-20, 5-21, 10-11, 10-23, 10-30
OC-12c interface modules     5-20, 5-21, 10-11, 10-23, 10-30
OC-48c interface modules     5-20, 5-21, 10-11, 10-23, 10-30
T1 port adapters     5-24, 5-25, 5-26
called-nsap-address command     6-18

CAM table entries     11-33

cautions

creating core dumps     D-1, D-3
debug all command output     A-4
debug commands     2-3, 6-43, A-2
CBR connections

checking PVP resources for     6-8
CCO. See Cisco.com

CDS3 Frame Relay port adapters

cabling     5-41
collisions     5-40
CRC errors     5-40, 5-41
displaying configurations     5-39
LEDs     5-38
network diameters     5-40
troubleshooting     5-38  to 5-42
CEF adjacencies     11-30, 11-41

cell rates

checking     5-3  to 5-4
collisions     5-4
CRC errors     5-3, 5-4
cells. See ATM cells; OAM cells

CES

checking circuit configurations     9-2  to 9-3
debug commands     9-7
network, example (figure)     9-4
overview     9-1
troubleshooting     9-4  to 9-6
CES E1 port adapters

cabling     5-34
collisions     5-34
CRC errors     5-34
displaying configurations     5-32
LEDs     5-32
network diameters     5-34
troubleshooting     5-32  to 5-35
CES T1 port adapters

cabling     5-34
collisions     5-34
CRC errors     5-34
displaying configurations     5-32
LEDs     5-32
network diameters     5-34
troubleshooting     5-32  to 5-35
Challenge Handshake Authentication Protocol. See CHAP

CHAP

misconfigured     B-5
circuit emulation service. See CES

Cisco.com     xx, xxi, 3-11, E-3

Cisco 7500 RSP

similar to RSP     11-9
Cisco Connection Online. See Cisco.com

Cisco Group Membership Protocol. See CGMP

Cisco IOS

bridging functionality     12-2
Cisco TAC. See TAC

clocking. See network clocking

CLP bit     C-2

configure terminal command     6-18, A-5

configuring

bridging     12-2
Fast EtherChannel     12-17
online diagnostic commands     3-2  to 3-3
online diagnostics examples     3-3
online diagnostic tests     3-2  to 3-3
congestion loss priority bit. See CLP bit

connection management

debugging     6-8
connectivity. See network connectivity

console problems     1-4

console terminals

limiting output on     A-8
versus other terminals     A-8
constant bit rate connections. See CBR connections

conventions     xviii

core dumps

creating     D-1  to D-2
creating without reloading     D-3
exception commands     D-1  to D-2
memory     D-2
memory requirements     D-2
TFTP servers     D-1
core layer     4-1

CRC errors

10/100BASE-FX interface modules     10-11
10/100BASE-T interface modules     10-11
25-Mbps port adapters     5-37, 5-38
155-Mbps port adapters     5-16, 5-17
622-Mbps port adapters     5-16, 5-17
CDS3 Frame Relay port adapters     5-40, 5-41
CES E1 port adapters     5-34
CES T1 port adapters     5-34
DS3 port adapters     5-29, 5-30
E1 port adapters     5-25, 5-26
E3 port adapters     5-29, 5-30
enhanced Gigabit Ethernet interface modules     10-30
Gigabit Ethernet interface modules     10-23
OC-3c interface modules     5-20, 5-21, 10-11, 10-23, 10-30
OC-12c interface modules     5-20, 5-21, 10-11, 10-23, 10-30
OC-48c interface modules     5-20, 5-21, 10-11, 10-23, 10-30
T1 port adapters     5-25, 5-26
customer service and support

See also technical support
cyclic redundancy check errors. See CRC errors

D

daemons

not compiling     B-2
not running     B-3
syslog server setup     A-9
debug all command (caution)     A-4

debug atm conn command     6-8

debug atm errors command     5-13

debug atm oam-all command     5-13

debug atm oam-pkt command     5-13

debug atm pnni adj-event command     6-26

debug atm pnni adj-packet command     6-26

debug atm pnni flood-packet local-node command     6-29

debug atm pnni hello-packet command     6-38

debug atm pnni route-all atm command     6-20

debug atm pnni svcc-rcc remote-node command     6-43

debug atm sig-all command     6-17

debug atm sig-events command     6-23

debug commands

cautions     2-3, 6-43, A-2, A-4
disabling     2-3, A-4
displaying options     A-3
displaying status     A-2
output     A-1, A-4  to A-10
overview     A-1
system performance     A-1
using     2-3, A-2
debug diag online command     3-3

debug lane client command     7-9

debug lane config command     7-9

debug lane finder command     7-9

debug lane server interface atm command     7-9

debug lane signalling interface atm command     7-9

debug ports command     5-13

debug ports netclock command     9-9

debug ppp negotiation command     B-4

debug tag-switching adjacency command     8-12

debug tag-switching atm-tdp command     8-12

debug tag-switching packets command     8-12

debug tag-switching tdp command     8-12

debug tag-switching tfib command     8-12

debug tag-switching traffic-eng command     8-13

debug tag-switching tsp-tunnels command     8-13

dense mode     11-45

diagnostic commands

debug commands     2-3
overview     2-1
ping commands     2-3
show commands     2-1
traceroute commands     2-4
diag online access command     3-2

diag online access freq command     3-3

diag online command     3-2

diag online oir command     3-3

diag online oir pktsize command     3-3

diag online snake command     3-3

diag online snake timer command     3-3

diameters. See network diameters

digital multimeters     2-5

distribution layer     4-1

document conventions     xviii

dropped connections

cell drop locations     6-56  to 6-57
network circuit timing     6-58  to 6-60
oversubscription     6-57
traffic priorities     6-58
DS3 port adapters

cabling     5-30
collisions     5-29
CRC errors     5-29, 5-30
displaying configurations     5-28
LEDs     5-27
network diameters     5-29
troubleshooting     5-27  to 5-31, 5-38  to 5-42
DVMRP     11-46

E

E1 port adapters

cabling     5-26
collisions     5-25
CRC errors     5-25, 5-26
displaying configurations     5-23
LEDs     5-23
network diameters     5-25
troubleshooting     5-23  to 5-27
E3 port adapters

cabling     5-30
collisions     5-29
CRC errors     5-29, 5-30
displaying configurations     5-28
LEDs     5-27
network diameters     5-29
troubleshooting     5-27  to 5-31, 5-38  to 5-42
echo messages. See ICMP echo messages

EHSA

description     3-13, 3-18
eight-port Gigabit Ethernet interface module

block diagram (illustration)     10-20, 10-27
description     10-20
LEDs     10-20
overview     10-20
enhanced Gigabit Ethernet modules

ATM uplink     10-34
Enhanced High System Availability. See EHSA

EPLD     3-12

Erasable Programmable Logic Devices. See EPLDs

error message logging. See message logging

EtherChannel

benefits     12-16
ISL
VLANs     12-16
port channels supported     12-16
Ethernet interface

general troubleshooting     10-1
Ethernet media problems     1-4

example network (figures)     4-2  to 4-16

exception core-file command     D-1

exception dump command     D-1, D-2

exception memory core dumps. See core dumps

exception memory fragment command     D-2

exception memory minimum command     D-2

F

F4 OAM flows

description     5-6
operation     5-6
F5 OAM flows

description     5-6
operation     5-6
Fast EtherChannel

bridging     12-17
Fast EtherChannel. See FEC

Fast Ethernet

Fast EtherChannel     12-17
FEC

benefits     12-16
port channels supported     12-16
fiber interface modules description     10-9

Field Programmable Gate Arrays. See FPGAs

File Transfer Protocol. See FTP

FPGA

definition     3-12
upgrade     3-12
FTP

sending data to TAC     E-3
transferring core dumps     D-1, D-3
troubleshooting TACACS+     B-1
FTP servers

core dump output, example     D-2
transferring core dumps (caution)     D-1, D-3
functional images

description     3-12
maintaining     3-12

G

gcc command (UNIX)     B-2

GEC

bandwidth scalability     12-17
general problems

troubleshooting     1-3
generic flow control fields. See GFC fields

generic identifier transport IEs

description     C-4
format (figure)     C-4
GFC fields     C-2

Gigabit EtherChannel. See GEC

Gigabit Ethernet

two-port description     10-21
Gigabit Ethernet interface module

displaying configurations     10-21, 10-28
overview     10-15
GMP     4-1

H

hardware

checking the version     3-7
network, example (figure)     4-5, 4-11
troubleshooting     1-4
version troubleshooting     3-6
header error control fields. See HEC fields

header formats

ATM NNI (figure)     C-2
ATM UNI (figure)     C-1
HEC fields     C-2

hello states. See PNNI hello states

hierarchical network     4-1

Host Standby Router Protocol. See HSRP

HSRP

EtherChannel compatibility     12-16
EtherChannel overview     12-16

I

ICMP echo messages     2-3

IGMP     11-44

ILMI

LANE components     7-2
SVC connection status     6-16  to 6-17
image

finding on Cisco.com     3-7
incoming-port command     6-18

induced uplinks     6-40

Integrated Local Management Interface. See ILMI

integrated routing and bridging. See IRB

interface modules

ATM router module     13-2
Ethernet     10-9
Gigabit Ethernet     10-21, 10-26
multimode fiber     10-9
interfaces

25-Mbps     5-35  to 5-38
155-Mbps     5-14  to 5-18
622-Mbps     5-14  to 5-18
basic checks     5-1  to 5-3
CDS3 Frame Relay     5-38  to 5-42
cell rates     5-3  to 5-4
CES E1     5-32  to 5-35
CES T1     5-32  to 5-35
debugging     5-13
DS3     5-27  to 5-31
E1     5-23  to 5-27
E3     5-27  to 5-31
loopback tests     5-6  to 5-12
network connectivity     5-5  to 5-6
OC-3c     5-18  to 5-22
OC-12c     5-18  to 5-22
OC-48c     5-18  to 5-22
T1     5-23  to 5-27
internal buffers

logging router output     A-8
Internet Control Message Protocol echo messages. See ICMP echo messages

Internet Group Management Protocol. See IGMP

internetwork maps     1-3

Inter-Switch Link. See ISL

IOS image

upgrade procedures     3-11
IOS version

troubleshooting     3-6
IP CEF adjacencies     11-30

IP Layer 3 switching

checking CAM table entries     11-33
checking interface status     11-28
checking IP routing table     11-27
connection (illustration)     11-25
IP CEF adjacencies     11-30
IP Multicast
overview     11-44
troubleshooting     11-25  to 11-38
IP multicast Layer 3 switching     11-44

IPX Layer 3

checking CEF adjacencies     11-41
checking IPX routing tables     11-40
connection (illustration)     11-39
troubleshooting     11-39  to 11-43
troubleshooting commands     11-39
IRB

BVIs and     12-13
configuration considerations     12-13
configuring     12-13
displaying information     12-14
overview     12-13  to 12-14
troubleshooting     12-14, 12-14  to 12-16
using     12-13
ISL

definition     12-16
EtherChannel compatibility     12-16

K

Kermit protocol

providing data to technical support     E-3

L

LANE

checking configurations     7-3  to 7-8
clients     7-5  to 7-7
connectivity     7-3
debugging connections     7-9
network, example (figure)     7-1  to 7-2
troubleshooting     7-1  to 7-9
LANE data frames

description     C-5
format (figure)     C-5
LANE emulation configuration servers. See LECSs

LAN emulation. See LANE

LAN emulation servers. See LESs

Layer 2 switching

bridging     12-2
broadcasting CAM updates (illustration)     12-6
broadcasts for CAM updates (illustration)     12-3
CAM display     12-11
connection is flooding     12-10
learning process (illustration)     12-4
network example (illustration)     12-6
overview     12-1
packets switched but not appearing     12-10
troubleshooting     12-1  to 12-19
Layer 3 and ATM example network (figures)     4-10  to 4-16

Layer 3 switching

architecture     11-8
control plane     11-20
data plane     11-20
definition     11-2
functions     11-2
half-/full duplex negotiation     11-21
IP connection     11-25
IPX Layer 3 routing troubleshooting     11-39
overview     11-1  to 11-21
packet flow     11-2
route processor     11-9
routing with ATM router module     13-2
switching fabric     11-13
to ATM     13-2
troubleshooting     11-1  to 11-66
LECSs

confirming configurations     7-4  to 7-5
network, example     7-2
troubleshooting database     7-8
LEDs

25-Mbps port adapters     5-35
155-Mbps port adapters     5-14
622-Mbps port adapters     5-14
ATM router module     13-11
ATM Uplink interface module     10-34
CDS3 Frame Relay port adapters     5-38
CES E1 port adapters     5-32
CES T1 port adapters     5-32
DS3 port adapters     5-27
E1 port adapters     5-23
E3 port adapters     5-27
network clock modules     9-8
OC-3c interface modules     5-18
OC-12c interface modules     5-18
OC-48c interface modules     5-18
T1 port adapters     5-23
two port enhanced Gigabit Ethernet interface modules     10-27
two-port Gigabit Ethernet interface modules     10-21
LESs

confirming configurations     7-4  to 7-5
network, example     7-2
LGNs

checking induced ports     6-47
displaying ancestors     6-31
PTSEs     6-28  to 6-30
SVCC-RCC     6-39
LightStream 1010

ARM software warning     13-1
logging. See message logging

logging buffered command     A-6

logging command     A-5, E-2

logging console command     A-6

logging facility command     A-6

logging monitor command     A-6

logging on command     A-7

logging router output. See message logging

logging source-interface command     A-6

logging trap command