Table Of Contents

About this Manual

Document Organization

Obtaining Documentation

World Wide Web

Documentation CD-ROM

Ordering Documentation

Documentation Feedback

Obtaining Technical Assistance

Cisco.com

Technical Assistance Center

About this Manual

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This manual provides reference information for the Cisco ONS 15454.

To install, turn up, provision, and maintain a Cisco ONS 15454 node and network, refer to theCisco ONS 15454 Procedure Guide, Release 3.3.

For alarm clearning, general troubleshooting,and hardware replacement procedures, refer to the Cisco ONS 15454 Troubleshooting Guide, Release 3.3.

Document Organization

Table 1 Cisco ONS 15454 Reference Manual Chapters 

Title	Summary
Chapter 1, "Shelf and Backplane Hardware"	Includes descriptions of the rack, backplane, backplane pins, ferrites, power and ground, fan-tray assembly, air filter, and card slots
Chapter 2, "Common Control Cards"	Includes descriptions of the TCC+, XC, XCVT, and XC10G
Chapter 3, "Electrical Cards and Cable"	Includes descriptions of EC-1, DS-1, DS-3, and DS3E cards, card temperature ranges and compatibility, electrical cable, cable connectors, and cable routing
Chapter 4, "Optical Cards"	Includes descriptions of the OC-3, OC-12, OC-48, and OC-192 cards, as well as card temperature rangs and card compatibility
Chapter 5, "Ethernet Cards"	Includes descriptions of the G1000-4, E100T-12, E100T-G, E1000-2, and E1000-2-G cards and gigabit interface converters
Chapter 6, "Card Protection"	Includes electrical and optical card protection methods
Chapter 7, "Cisco Transport Controller Operation"	Includes information about CTC installation, the CTC window, computer requirements, software versions, and database reset and revert
"Security and Timing"	Includes user set up and security, and node/network timing
Chapter 9, "SONET Topologies"	Includes the SONET configurations used by the ONS 15454; including BLSRs, UPSRs, linear ADMs, subtending rings, and optical bus configurations, as well as information about upgrading optical speeds within any configuration
Chapter 10, "IP Networking"	Includes IP addressing scenarios and information about IP networking with the ONS 15454
"Circuits and Tunnels"	Includes STS and VT, bidirectional or unidirectional, revertive or non-revertive, electrical or optical, multiple and path trace circuit information, as well as DCC tunnels
Chapter 12, "Ethernet Operation"	Includes Ethernet applications for the G series and E series Ethernet cards
Chapter 13, "Performance Monitoring"	Includes performance monitoring statistics for all cards

Obtaining Documentation

The following sections explain how to obtain documentation from Cisco Systems.

World Wide Web

You can access the most current Cisco documentation on the World Wide Web at the following URL:

http://www.cisco.com

Translated documentation is available at the following URL:

http://www.cisco.com/public/countries_languages.shtml

Documentation CD-ROM

Optical networking-related documentation is available in a CD-ROM package that ships with your product. The Optical Networking Product Documentation CD-ROM is updated monthly and may be more current than printed documentation.

Ordering Documentation

Cisco documentation is available in the following ways:

•Registered Cisco Direct Customers can order Cisco product documentation from the Networking Products MarketPlace:

http://www.cisco.com/public/ordsum.html

•Nonregistered Cisco.com users can order documentation through a local account representative by calling Cisco corporate headquarters (California, USA) at 408 526-7208 or, elsewhere in North America, by calling 800 553-NETS (6387).

Documentation Feedback

If you are reading Cisco product documentation on Cisco.com, you can submit technical comments electronically. Click Leave Feedback at the bottom of the Cisco Documentation home page. After you complete the form, print it out and fax it to Cisco at 408 527-0730.

You can e-mail your comments to bug-doc@cisco.com.

To submit your comments by mail, use the response card behind the front cover of your document, or write to the following address:

Cisco Systems
Attn: Document Resource Connection
170 West Tasman Drive
San Jose, CA 95134-9883

We appreciate your comments.

Obtaining Technical Assistance

Cisco provides Cisco.com as a starting point for all technical assistance. Customers and partners can obtain documentation, troubleshooting tips, and sample configurations from online tools by using the Cisco Technical Assistance Center (TAC) Web Site. Cisco.com registered users have complete access to the technical support resources on the Cisco TAC Web Site.

Cisco.com

Cisco.com is the foundation of a suite of interactive, networked services that provides immediate, open access to Cisco information, networking solutions, services, programs, and resources at any time, from anywhere in the world.

Cisco.com is a highly integrated Internet application and a powerful, easy-to-use tool that provides a broad range of features and services to help you to

•Streamline business processes and improve productivity

•Resolve technical issues with online support

•Download and test software packages

•Order Cisco learning materials and merchandise

•Register for online skill assessment, training, and certification programs

You can self-register on Cisco.com to obtain customized information and service. To access Cisco.com, go to the following URL:

http://www.cisco.com

Technical Assistance Center

The Cisco TAC is available to all customers who need technical assistance with a Cisco product, technology, or solution. Two types of support are available through the Cisco TAC: the Cisco TAC Web Site and the Cisco TAC Escalation Center.

Inquiries to Cisco TAC are categorized according to the urgency of the issue:

•Priority level 4 (P4)—You need information or assistance concerning Cisco product capabilities, product installation, or basic product configuration.

•Priority level 3 (P3)—Your network performance is degraded. Network functionality is noticeably impaired, but most business operations continue.

•Priority level 2 (P2)—Your production network is severely degraded, affecting significant aspects of business operations. No workaround is available.

•Priority level 1 (P1)—Your production network is down, and a critical impact to business operations will occur if service is not restored quickly. No workaround is available.

Which Cisco TAC resource you choose is based on the priority of the problem and the conditions of service contracts, when applicable.

Cisco TAC Web Site

The Cisco TAC Web Site allows you to resolve P3 and P4 issues yourself, saving both cost and time. The site provides around-the-clock access to online tools, knowledge bases, and software. To access the Cisco TAC Web Site, go to the following URL:

http://www.cisco.com/tac

All customers, partners, and resellers who have a valid Cisco services contract have complete access to the technical support resources on the Cisco TAC Web Site. The Cisco TAC Web Site requires a Cisco.com login ID and password. If you have a valid service contract but do not have a login ID or password, go to the following URL to register:

http://www.cisco.com/register/

If you cannot resolve your technical issues by using the Cisco TAC Web Site, and you are a Cisco.com registered user, you can open a case online by using the TAC Case Open tool at the following URL:

http://www.cisco.com/tac/caseopen

If you have Internet access, it is recommended that you open P3 and P4 cases through the Cisco TAC Web Site.

Cisco TAC Escalation Center

The Cisco TAC Escalation Center addresses issues that are classified as priority level 1 or priority level 2; these classifications are assigned when severe network degradation significantly impacts business operations. When you contact the TAC Escalation Center with a P1 or P2 problem, a Cisco TAC engineer will automatically open a case.

To obtain a directory of toll-free Cisco TAC telephone numbers for your country, go to the following URL:

http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml

Before calling, please check with your network operations center to determine the level of Cisco support services to which your company is entitled; for example, SMARTnet, SMARTnet Onsite, or Network Supported Accounts (NSA). In addition, please have available your service agreement number and your product serial number.