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Table of Contents
About this Manual
Related Documentation
Obtaining Documentation
Optical Networking Product Documentation CD-ROM
Ordering Documentation
Documentation Feedback
About this Manual
This publication provides administrator-level information about the ONS 15200 Command Line Interface and describes how to view information about the ONS 15200 network. This publication is intended for use by personnel responsible for system administration.
Organization
The Cisco ONS 15200 Command Line Interface Administrator Manual is organized as follows:
"Software Description," provides an overview of the software features.
"Getting Started," provides information about ONS 15200 Command Line Interface connectivity.
"Administrator Commands," provides administrator-level commands.
"Commands and Procedures," describes universal command parameters and provides information about each ONS 15200 Command Line Interface command that can be sent to ONS 15200 modules, including purpose, syntax, input parameters, and response parameters.
"Acronyms," defines abbreviations used in the manual.
Related Documentation
Additional information about ONS 15200 software can be found in the following Cisco publications:
- Cisco ONS 15200 Command Line Interface Operator Manual
- Cisco ONS 15200 Command Line Interface Guest User Manual
- Cisco ONS 15200 Maintenance Manager Installation and Operations Guide
- Cisco ONS SNMP Software Message Manual
Obtaining Documentation
The following sections provide sources for obtaining documentation from Cisco Systems.
World Wide Web
You can access the most current Cisco documentation on the World Wide Web at the following sites:
Optical Networking Product Documentation CD-ROM
Optical networking-related documentation, including the Cisco ONS 15200 Command Line Interface Administrator Manual, is available in a CD-ROM package that ships with your product. The Optical Networking Product Documentation CD-ROM, a member of the Cisco Connection Family, is updated as required. Therefore, it might be more current than printed documentation. The CD-ROM package is available as a single package or as an annual subscription. You can also access Cisco documentation on the World Wide Web at http://www.cisco.com, http://www-china.cisco.com, or http://www.europe.cisco.com.
Ordering Documentation
Cisco documentation is available in the following ways:
- Registered Cisco Direct Customers can order printed documentation and the Optical Networking Group CD-ROM from the Networking Products MarketPlace:
- Nonregistered Cisco.com users can order documentation through a local account representative by calling Cisco corporate headquarters (California, USA) at 408 526-7208 or, in North America, by calling 800 553-NETS(6387).
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Obtaining Technical Assistance
Cisco provides Cisco.com as a starting point for all technical assistance. Customers and partners can obtain documentation, troubleshooting tips, and sample configurations from online tools. For Cisco.com registered users, additional troubleshooting tools are available from the TAC website.
Cisco.com
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Cisco.com provides a broad range of features and services to help customers and partners streamline business processes and improve productivity. Through Cisco.com, you can find information about Cisco and our networking solutions, services, and programs. In addition, you can resolve technical issues with online technical support, download and test software packages, and order Cisco learning materials and merchandise. Valuable online skill assessment, training, and certification programs are also available.
Customers and partners can self-register on Cisco.com to obtain additional personalized information and services. Registered users can order products, check on the status of an order, access technical support, and view benefits specific to their relationships with Cisco.
To access Cisco.com, go to the following website:
Technical Assistance Center
The Cisco TAC website is available to all customers who need technical assistance with a Cisco product or technology that is under warranty or covered by a maintenance contract.
Contacting TAC by Using the Cisco TAC Website
If you have a priority level 3 (P3) or priority level 4 (P4) problem, contact TAC by going to the TAC website:
P3 and P4 level problems are defined as follows:
- P3—Your network performance is degraded. Network functionality is noticeably impaired, but most business operations continue.
- P4—You need information or assistance on Cisco product capabilities, product installation, or basic product configuration.
In each of the above cases, use the Cisco TAC website to quickly find answers to your questions.
To register for Cisco.com, go to the following website:
http://www.cisco.com/register/
If you cannot resolve your technical issue by using the TAC online resources, Cisco.com registered users can open a case online by using the TAC Case Open tool at the following website:
http://www.cisco.com/tac/caseopen
Contacting TAC by Telephone
If you have a priority level 1 (P1) or priority level 2 (P2) problem, contact TAC by telephone and immediately open a case. The toll-free Optical Networking Assistance number is 1-877-323-7368.
P1 and P2 level problems are defined as follows:
- P1—Your production network is down, causing a critical impact to business operations if service is not restored quickly. No workaround is available.
- P2—Your production network is severely degraded, affecting significant aspects of your business operations. No workaround is available.