Cisco IP Communications-a comprehensive system of powerful, enterprise-class solutions including IP telephony, unified communications, IP video/audio conferencing, and customer contact-helps organizations realize business gains by improving operational efficiencies, increasing organizational productivity, and enhancing customer satisfaction. Cisco Conference Connection-an integral component of the Cisco IP Communications system-provides enterprises with a robust and scalable IP-based audio conferencing solution that integrates with Cisco CallManager, and it is enabled by Cisco AVVID (Architecture for Voice, Video, and Integrated Data).
Cisco Conference Connection (CCC) allows organizations to bring key people together that are geographically dispersed into a single conference, to facilitate discussions, ideas, and decisions making. This helps reduce the time and cost associated with traveling.
KEY BENEFITS
Cisco Conference Connection provides value added solution to the IP Communication network as well as legacy telephone networks. Key features and benefits include:
• Scalability & Flexibility: The Cisco Conference Connection allows the customer to scale their system from 20 ports to 180 ports. It allows customers the flexibility to build as they grow. Customers can purchase incremental licenses based on their needs.
• Simplified Administration: Support for common corporate directory integration, Cisco Conference Connection simplifies user account and policies management. Thus eliminating potential of system miss configurations and errors. System-wide policies and administration tasks can be performed from that same interface.
• Lower Cost of Ownership: Cisco Conference Connection is a complete system and can support up to180 ports on a single system.
• Interoperability: Cisco Conference Connection provides a value-added solution to the IP communication network as well as legacy telephone networks. Interoperating with both IP networks and the Public Switched Telephone Network means conference participants can join regardless of location.
• Increased Security: Because of the sensitive nature of many conferences, Cisco Conference Connection was designed with increased security. Conferences scheduled through a Web-based interface can be password-protected, and even hidden from all non-authorized individuals.
System-wide security policies can be established that enforce desired levels of security for individual conferences.
Cisco Conference Connection is designed for small and medium enterprises as well as the business units or remote offices of large enterprises. Cisco Conference Connection facilitates relevant participation regardless of location, faster decisions, and eliminates disruptions caused by requirements for a physical conference room presence. Typical applications include service calls, project management, sales reviews, corporate announcements, customer and employee training, and other business meetings.
CCC conferences are scheduled from a simple Web-based interface. Conference participants call in to a central number, enter a meeting identification, and are then placed into the conference. At the discretion of the conference organizer, conference participants using a Cisco IP Phone can join meetings at the touch of a button.
FEATURES
Cisco conference connection provides an extensive set of features to both the user and the administrator.
SYSTEM-WIDE
Cisco Conference Connection offers a variety of system-wide features designed to enable productive and effective conferences
• First person announcement
• Entry/exit tones
• Place call on hold while in conference
• Transfer into the conference
• Automatic time extension with sufficient system capacity
• End-of-conference announcement
• Interactive voice response (IVR) to guide for conference entry
• Cisco IP Phone Services
USER SCHEDULER INTERFACE
Cisco Conference Connection allows ubiquitous access to users through a web-based interface.
• Restricted access with user name and password
• Set conference parameters
– Conference name
– Conference description
– Number of participants (ports)
– Start time and date
– Duration of conference
– Schedule a one-time conference
– Schedule a recurring conference
– Specify custom conference ID
– Password protect conference
• Privacy: Hide a conference from other users
• View current, scheduled, and past conference listings
• Send E-mail notification to users regarding scheduled conferences
• Information/news screens
• Online help
ADMINISTRATION INTERFACE
Cisco Conference Connection provides and intuitive web-based administration interface to setup and manage the system. Example of common configurations that can be managed from this interface include:
• Set system-wide policies like:
– Require conference owners to set passwords for their conferences
– Enforce selection of randomly generated passwords
– Set to hide all password-protected conferences
• User account synchronization with Cisco CallManager using any of the Lightweight Directory Access Protocol (LDAP) directory, Active Directory (AD), Netscape Directory, or DC Directory
• Access privileges management
• Administrator override of conferences
• Reports of system port usage
• Setup of Simple Network Management Protocol (SNMP) monitoring
• Log files
CISCO IP PHONE INTEGRATION
Cisco Conference Connection can be integrated with Cisco IP Phones by enabling service on the CallManager. This service allows quick and easy access to scheduled conferences from the services menu on the phone. The service can be enabled from the Cisco IP Phone Services page available within the User Option Menu.
Cisco Conference Connection service can be accessed by clicking the Services button on the Cisco IP Phones 7960 or 7940. Enabling service on the Cisco IP Phone allows customers the following capabilities:
• List all public conferences.
• Join a conference by selecting it and pressing the join button.
• Password protected conference requires the participant to enter a valid conference password before joining the conference.
SYSTEM CAPACITY
Cisco Conference Connection is available on Cisco Media Convergence Server (MCS) series platforms, or qualified third-party server platforms.
A single Cisco Conference Connection system can scale from 20 ports to 180 ports. Additional ports capacity can be added to the Cisco IP Communication network by adding additional Cisco MCS servers.
A single conference of up to 100 participants can be scheduled. A single system with 100 ports capacity can handle 33 conferences of three participants each or any combination of participants, leading to a single conference of 100 participants.
The minimum systems configuration is for 20 ports. System capacity can be increased by adding software licenses. See ordering information for details.
Port utilization for Cisco Conference Connection should be calculated based on peak usage. Usage varies for each customers based on the application and user environment. Typically enterprise customers build capacity for their conferencing system to meet or exceed their peak usage.
SYSTEM REQUIREMENT
• Cisco CallManager 3.1 (minimum)
• Cisco MCS-7825 series (up to 60 ports)
• Cisco MCS-7835 series (up to 100 ports)
• Cisco MCS-7845 series (up to 180 ports)
• Qualified third-party server platforms with capacities similar to the above MCS platforms have the same capacities
ENVIRONMENTAL SPECIFICATIONS
Requirements
Cisco Media Convergence Server
Operation Temperature
10 to 35 C (50 to 95 F)
Non-Operating Temperature
-40 to 70 C (-40 to 158 F)
Operating Relative Humidity
10 to 90 percent (non-condensing)
Non-Operating Relative Humidity
5% to 95% (non-condensing)
ORDERING INFORMATION
Product Number
Description
SW-CCC-V12=
Cisco Conference Connection Version 1.2 software only includes 20 -ports license
SW-KEY-CCC-PLUS10=
Software license for 10 ports increment
SW-KEY-CCC-PLUS40=
Software license for 40 ports increment
SW-KEY-CCC20-60=
CCC Software license key to upgrade from 20-to-60 ports. Requires initial 20-ports license.
SW-KEY-CCC20-100=
CCC software license key upgrade from 20-to-100 ports
SERVICE AND SUPPORT
Cisco IP Communications services and support reduce the cost, time, and complexity of implementing a converged network, and they can help you create a resilient IP communications infrastructure that will meet your business needs today-and in the future.
Cisco and its partners have designed and deployed some of today's largest IP communications networks-they understand how to integrate an IP communications solution into your network infrastructure, a solution that will help you more quickly realize business results and gain a competitive advantage.
These results are delivered through a flexible suite of collaborative offerings that help you plan, design, implement, operate, and grow an IP communications solution.
Cisco design tools and best practices ensure the solution best fits your business needs from the start, eliminating costly redesigns and downtime. Cisco proven methods ensure a sound implementation that will deliver the functions and features you expect-on time. Support services include remote network operations, network management tools to administer the converged application and network infrastructure, and technical support services.
Cisco provides the flexibility you need to employ a services strategy that meets your specific requirements.
