Guest

Cisco Business Edition 6000

Cisco Business Edition 6000 Version 9.1 Data Sheet

Hierarchical Navigation

Downloads

Cisco® Business Edition 6000 is designed for organizations with up to 1,000 employees. The solution offers premium voice, video, mobility, messaging, paging, conferencing, instant messaging and presence, and contact center features in a single, integrated platform. The solution provides core communication and advanced collaboration capabilities that growing businesses need for improved productivity across their entire organization.

Enabled by virtualization technology, Business Edition 6000 consolidates multiple collaboration applications in a highly available solution that enables midsize businesses to reduce their total cost of ownership (TCO) and increase their return on investment (ROI) through its flexible architecture that grows with the pace of the business.

Solution Components: Features and Benefits

Business Edition 6000 delivers feature-rich, enterprise-class communications and collaboration services that successful businesses rely on every day. Built on Cisco's world-leading unified communications architecture, the Business Edition 6000 solution boasts both foundational and additional collaboration options that provide customers the flexibility to build an exact solution to meet their specific needs.

Product Foundation

Foundation components for Business Edition 6000 follow:

• Cisco Unified Communications Manager software is the media-processing engine of Business Edition 6000, extending telephony features and capabilities to packet telephony network devices such as IP phones, media-processing devices, voice-over-IP (VoIP) gateways, and multimedia applications. Additional services such as multimedia conferencing, collaborative contact centers, and interactive multimedia response systems are made possible through Unified Communications Manager open telephony application programming interfaces (APIs). http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_data_sheets_list.html

• Cisco Jabber™ messaging and presence integration platform takes advantage of intelligence in Cisco networks and Unified Communications Manager to deliver highly secure, reliable, and high-quality communications. It delivers a consistent experience across on-premises and cloud-based deployments, and uses industry standards to help ensure interoperability across Cisco and third-party solutions. http://www.cisco.com/web/products/voice/jabber.html

• Cisco Unity® Connection transparently integrates messaging and voice-recognition functions to provide continuous global access to calls and messages. Its advanced convergence-based communication services allow you to use natural-language voice commands to place calls or listen to messages in hands-free mode and to check voice messages from your desktop, either through integration with your email inbox or by using a web browser. It also provides robust Automated-Attendant functions, including intelligent routing for incoming calls and easily customizable call-screening and message-notification options. http://www.cisco.com/en/US/products/ps6509/products_data_sheets_list.html

• Cisco Prime Collaboration provides automated process for provisioning and moves, adds, changes, and deletions (MACDs). An intuitive user interface provides a single view of a subscriber and the subscriber's services. With these capabilities, Prime Collaboration significantly accelerates site rollouts and dramatically reduces the time required for ongoing administration, resulting in exceptional productivity gains and lower operating expenses. In addition, Prime Collaboration simplifies management and administration tasks, allowing organizations to optimize IT resources and further reduce total cost of ownership. http://www.cisco.com/en/US/prod/collateral/netmgtsw/ps6504/ps6528/ps12363/data_sheet_c78-719523.html

• Cisco Prime™ Unified Provisioning Manager Business Edition provides automated processes for initial deployment and day-2 additions and changes. It significantly speeds deployments, reducing the ongoing costs and expertise required to manage the changes that occur after the network is operational. An administrator can configure policy at various levels that enforces Role-Based Access Control (RBAC) and enables delegation of management tasks. Through the use of simplified workflows and automated processes, it simplifies provisioning and activation of subscribers, significantly reduces time to dial tone, and practically eliminates errors. http://www.cisco.com/en/US/products/ps7125/products_data_sheets_list.html

• Cisco Licensing (including Cisco Enterprise Licensing Manager [ELM]) makes usage and reporting simple. ELM provides a centralized, at-a-glance view of compliance and allows for redistribution of licensing among supported products. User licensing - based on user profiles - aligns with Cisco User Connect Licenses (UCL) and Cisco Unified Workspace Licensing (UWL) purchasing models. http://www.cisco.com/go/uclicensing

• Cisco UCS® C220 M3 Rack Server is designed for performance and density over a wide range of business workloads, from web serving to distributed database. Building on the success of the CiscoUCS C200 M2 Rack Servers, the enterprise-class UCS C220 M3 Server further extends the capabilities of the Cisco Unified Computing System™ portfolio in a 1-rack-unit (1RU) form factor. And with the addition of the Intel Xeon processor E5-2600 product family, it delivers significant performance and efficiency gains in a compact package. http://www.cisco.com/en/US/products/ps12369/index.html

Collaboration Options

Collaboration options with the Cisco Business Edition 6000 follow:

• Cisco TelePresence® conferencing solutions enable simple session management and control of telepresence conferences, and provide flexible and extensible conferencing applications that help organizations benefit from increased employee productivity and enhanced communication with partners and customers. The Business Edition 6000 advanced video option includes co-resident Cisco TelePresence Video Communication Server (VCS-Control) software and a license for 5 traversal and 10 nontraversal calls. http://www.cisco.com/en/US/products/ps11337/index.html

• Cisco Unified Contact Center Express supports up to 100 concurrent call center agents with agent-based service as well as fully integrated self-service applications by providing sophisticated and distributed automatic call distributor (ACD), interactive voice response (IVR), computer telephony integration (CTI), and agent and desktop services on a single server. The Business Edition 6000 offers 5, 10, and 25 low-priced agent seat license bundles. http://www.cisco.com/en/US/partner/products/sw/custcosw/ps1846/products_data_sheets_list.html

• Cisco Unified Attendant Console provides the operator staff with automated tools to quickly accept and effectively dispatch incoming calls to individuals across the organization. http://www.cisco.com/en/US/products/ps7282/products_data_sheets_list.html

• Cisco WebEx Meetings® accelerates business results by making your web meetings more productive. This people-centric collaboration solution can enable team members to easily share information through any computer or mobile device. WebEx Meetings allows people to attend meetings any time, from anywhere, inside and outside corporate firewalls. http://www.cisco.com/en/US/prod/collateral/ps10352/ps10362/ps12584/data_sheet_c78-707254.pdf

• Cisco Emergency Responder* helps assure that Unified Communications Manager sends emergency calls to the appropriate Public Safety Answering Point (PSAP) for any caller's location, and that the PSAP can identify that caller's location and return the call if necessary. The system automatically tracks and updates equipment moves and changes, helping ensure more effective compliance with legal or regulatory obligations, reducing the risk of liability related to emergency calls as a result. http://www.cisco.com/en/US/products/sw/voicesw/ps842/index.html

• Cisco Paging Server provides basic and advanced paging options for all users. Basic paging features require no license and allow point-to-point or group paging between Cisco IP Phones (up to 50 phones) per paging group, with the ability to configure an unlimited number of paging groups. An optional Advanced license allows an unlimited number of paging groups as well as additional functions such as, paging to overhead analog and IP speakers, bell scheduling, prioritizing emergency notifications with call barge option, pre-recorded and text-only pages, integration with social media sites for notification, email and SMS mass notification, call number monitoring- 911 alerting, and integration with Jabber clients. https://marketplace.cisco.com/catalog/products/1689

Business Edition 6000 supports a maximum of five virtual machines (four core applications with Prime Collaboration or Prime Unified Provisioning Manager Business Edition as the fifth) running co-resident on the UCS C220 M3 Rack Server. It supports full-feature redundancy for all the core applications over a WAN or LAN environment.

Solution Specifications: System Capacity

Table 1 lists the system capacities supported by Business Edition 6000. For detailed design guidance and deployment models, please refer to the Solutions Reference Network Design (SRND) guides located at http://www.cisco.com/go/srnd and the wiki pages located at http://docwiki.cisco.com/wiki/Cisco_Unified_Communications_Manager_Business_Edition_6000.

Table 1. System Capacity

Attribute

Capacity

Maximum number of users

1000

Maximum number of mailboxes and voicemail ports

1000 mailboxes and 24 voicemail ports

Number of contact center agents

100

Number of presence users

1000

Number of devices supported

1200

Maximum number of co-resident applications

5 (4 UC applications + Prime Collaboration or Unified Provisioning Manager Business Edition)

* Available in the United States only.

Ordering Information

You can order Business Edition 6000 in two ways: A la carte using Cisco User Connect Licensing (UCL) or as part of a workspace bundle using Cisco Unified Workspace Licensing (UWL).
To place an order, contact your local Cisco representative or visit the Cisco Partner Locator and search Cisco Express Collaboration Specialized, Advanced Unified Communications or Collaboration Advanced Specialized partner in your local area.

Cisco Unified Communications Services

Cisco Unified Communications Services allows you to accelerate cost savings and productivity gains associated with deploying a secure, resilient Cisco Unified Communications Solution on your network. Delivered by Cisco and our certified partners, our portfolio of deployment and technical support services is based on proven methodologies for unifying voice, video, data, and mobile applications on fixed and mobile networks. Our unique lifecycle approach to these services can enhance your technology experience to enable powerful new ways to collaborate with co-workers, partners, and customers across any workspace to accelerate business advantage.
To learn more, please visit http://www.cisco.com/go/ucservices.

For More Information

To learn more about Cisco Business Edition 6000, visit http://www.cisco.com/go/be6000.
To learn more about Cisco's complete portfolio offering for small and midsize businesses, visit: http://www.cisco.com/go/midmarket.
Cisco channel partners and resellers looking for ordering information should refer to the Cisco Business Edition 6000 9.1 ordering guide available with login to the Cisco partner site at: http://www.cisco.com/en/US/partner/products/ps11369/products_partner_resources_list.html.