Cisco Unity

Table Of Contents

Compatibility Matrix: Cisco Unity and the Software on Subscriber Workstations

Cisco Unity with Exchange: Supported Software on Subscriber Workstations

Cisco Unity 8.0(3) with Exchange

Cisco Unity 7.0(2) with Exchange

Cisco Unity 5.0(1) with Exchange

Cisco Unity 4.2(1) with Exchange

Cisco Unity 4.1(1) with Exchange

Cisco Unity 4.0(x) with Exchange

Cisco Unity with Domino: Supported Software on Subscriber Workstations

Cisco Unity 7.0(2) with Domino

Cisco Unity 5.0(1) with Domino

Cisco Unity 4.2(1) with Domino

Cisco Unity 4.1(1) with Domino

Cisco Unity 4.0(x) with Domino

Support Exceptions for Software Installed on Subscriber Workstations

Compatibility Matrix: Cisco Unity and the Software on Subscriber Workstations

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Revised September 19, 2011

This document contains the following sections:

•Cisco Unity with Exchange: Supported Software on Subscriber Workstations

•Cisco Unity with Domino: Supported Software on Subscriber Workstations

•Support Exceptions for Software Installed on Subscriber Workstations

(For requirements and support information for the Cisco Unity server, see the applicable version of System Requirements for Cisco Unity Connection or Supported Hardware and Software, and Support Policies for Cisco Unity Connection at http://www.cisco.com/en/US/products/sw/voicesw/ps2237/prod_installation_guides_list.html.)

Cisco Unity with Exchange: Supported Software on Subscriber Workstations

Versions of Cisco Unity with Microsoft Exchange and the software on subscriber workstations are supported only in the combinations listed in the tables in this section.

If you use Microsoft Outlook 2002 Connector, note that Cisco Unity Connection ViewMail for Microsoft Outlook does not support voice messages stored on an IBM Lotus Domino server.

All service packs and updates released by Microsoft for all versions of the Windows operating system, Outlook, Internet Explorer, and Microsoft Office suites are supported by Cisco TAC when installed on subscriber workstations, unless indicated otherwise in the tables in this section. (Microsoft updates are known by a variety of names, including security rollup patches, security updates, critical updates, patches, and hot fixes.)

•Cisco Unity 8.0(3) with Exchange

•Cisco Unity 7.0(2) with Exchange

•Cisco Unity 5.0(1) with Exchange

•Cisco Unity 4.2(1) with Exchange

•Cisco Unity 4.1(1) with Exchange

•Cisco Unity 4.0(x) with Exchange

Cisco Unity 8.0(3) with Exchange

Revised September 19, 2011

Table 1 Supported Version Combinations for Cisco Unity 8.0(3) with Exchange and the Software on Subscriber Workstations 

Operating System on Workstation	Browser on Workstation to Access Cisco Unity Web Tools Through Cisco PCA	Cisco Messaging Client on Workstation to Access Voice Messages	ViewMail for Outlook on Workstation to Access Voice Messages	Microsoft Messaging Client on Workstation for Use with ViewMail
Linux	Messaging Assistant •Firefox 1.0.3 and later1 (Cisco Unity Inbox N/A)	Not supported	Not supported	N/A
Mac OS X •10.5 •10.4	Messaging Assistant •Safari 3.1.1 and later1 (Cisco Unity Inbox N/A)	Not supported	Not supported	Not supported
Windows 7 (32- and 64-bit) •Professional •Enterprise •Ultimate	Messaging Assistant •Firefox 3.6 and later1 •Internet Explorer 8.03 •Safari 4 and later1 Cisco Unity Inbox •Internet Explorer 8.03	Not supported	•8.6(5) •8.6(4) •8.5(7) •8.5(6) •8.5(4)	Outlook •2010 (32-bit only)
			•8.0(3)	Outlook •2007 (plus 4/30/09 hotfix) •2003
Windows Vista (x86) •Enterprise •Business •Business N	Messaging Assistant •Firefox 2.0.0.2 and later1 •Internet Explorer 8.0 and 7.0 and later3 •Safari 3.1.1 and later1 Cisco Unity Inbox •Internet Explorer 8.0 and 7.0 and later3	Cisco Unified Personal Communicator4 •7.1(1) •7.0(2) and 7.0(1)	•8.6(5) •8.6(4) •8.5(7) •8.5(6) •8.5(4)	Outlook •2010 (32-bit only)
			•8.0(3) •7.0(x) •5.0(x)	Outlook •2007 (plus 4/30/09 hotfix) •2003
Windows Vista (x64) •Enterprise •Business •Business N	Messaging Assistant •Internet Explorer 8.0 7.0 and later3 Cisco Unity Inbox •Internet Explorer 8.0 7.0 and later3	Not supported	•8.6(5) •8.6(4) •8.5(7) •8.5(6) •8.5(4)	Outlook •2010 (32-bit only)
			•8.0(3) •7.0(x)	Outlook •2007 (plus 4/30/09 hotfix) •2003
Windows XP	Messaging Assistant •Firefox 1.0.3 and later1 •Internet Explorer 8.0 and 7.0 •Internet Explorer 6.0 (plus Service Pack 1) •Safari 3.1.1 and later1 Cisco Unity Inbox •Internet Explorer 8.0 and 7.0 •Internet Explorer 6.0 (plus Service Pack 1)	Cisco Unified Personal Communicator4 •7.1(1) •7.0(2) and 7.0(1)	•8.6(5) •8.6(4) •8.5(7) •8.5(6) •8.5(4)	Outlook •2010 (32-bit only)
			•8.0(3) •7.0(x) •5.0(x)	Outlook •2007 (plus 4/30/09 hotfix) •2003 •2002 (XP)

Footnotes for Table 1—Cisco Unity 8.0(3) with Exchange

1. When subscribers use this browser, the Media Master does not appear in the Messaging Assistant web tool, and the Cisco Unity Inbox web tool is not available.

2. For the latest information on Cisco Unified Messaging with IBM Lotus Sametime, including requirements and support, refer to the applicable version of release notes at http://www.cisco.com/en/US/products/ps9830/prod_release_notes_list.html.

3. The Messaging Assistant and Cisco Unity Inbox are accessible only if the Cisco Unity server has been added to the list of Trusted Sites on the Security tab in Internet Explorer 8.0 and 7.0, so that the web tools will run in nonprotected mode.

4. For the latest information on Cisco Unified Personal Communicator, including requirements and support, refer to the applicable version of release notes at http://www.cisco.com/en/US/products/ps6844/prod_release_notes_list.html.

Cisco Unity 7.0(2) with Exchange

Revised September 19, 2011

Table 2 Supported Version Combinations for Cisco Unity 7.0(2) with Exchange and the Software on Subscriber Workstations 

Operating System on Workstation	Browser on Workstation to Access Cisco Unity Web Tools Through Cisco PCA	Cisco Messaging Client on Workstation to Access Voice Messages	ViewMail for Outlook on Workstation to Access Voice Messages	Microsoft Messaging Client on Workstation for Use with ViewMail
Linux	Messaging Assistant •Firefox 1.0.3 and later1 (Cisco Unity Inbox N/A)	Cisco Unified Messaging with IBM Lotus Sametime2 •7.1(2) and 7.1(1) •1.2(3)	Not supported	N/A
Mac OS X •10.5 •10.4	Messaging Assistant •Safari 3.1.1 and later1 (Cisco Unity Inbox N/A)	Cisco Unified Messaging with IBM Lotus Sametime2 •7.1(1) •1.2(3)	Not supported	Not supported
Windows Vista (x86) •Enterprise •Business •Business N	Messaging Assistant •Firefox 2.0.0.2 and later1 •Internet Explorer 7.0 and later3 •Safari 3.1.1 and later1 Cisco Unity Inbox •Internet Explorer 7.03	Cisco Unified Messaging with IBM Lotus Sametime2 •7.1(2) and 7.1(1) •1.2(3) Cisco Unified Personal Communicator4 •7.1(1) •7.0(2) and 7.0(1) •1.2(1)	•8.6(5) •8.6(4) •8.5(7) •8.5(6) •8.5(4)	Outlook •2010 (32-bit only)
			•8.0(3) •7.0(x) •5.0(x)	Outlook •2007 (plus 4/30/09 hotfix) •2003
Windows Vista (x64) •Enterprise •Business •Business N	Messaging Assistant •Internet Explorer 7.0 and later3 Cisco Unity Inbox •Internet Explorer 7.0 and later3	Not supported	•8.6(5) •8.6(4) •8.5(7) •8.5(6) •8.5(4)	Outlook •2010 (32-bit only)
			•8.0(3) •7.0(x)	Outlook •2007 (plus 4/30/09 hotfix) •2003
Windows XP	Messaging Assistant •Firefox 1.0.3 and later1 •Internet Explorer 7.0 •Internet Explorer 6.0 (plus Service Pack 1) •Safari 3.1.1 and later1 Cisco Unity Inbox •Internet Explorer 7.0 •Internet Explorer 6.0 (plus Service Pack 1)	Cisco Unified Messaging with IBM Lotus Sametime2 •7.1(2) and 7.1(1) •1.2(3) Cisco Unified Personal Communicator4 •7.1(1) •7.0(2) and 7.0(1) •1.2(1)	•8.6(5) •8.6(4) •8.5(7) •8.5(6) •8.5(4)	Outlook •2010 (32-bit only)
			•8.0(3) •7.0(x)	Outlook •2007 (plus 4/30/09 hotfix) •2003 •2002 (XP)
			•5.0(x)	Outlook •2007 (plus 4/30/09 hotfix) •2003 •2002 (XP) •20005
Windows 2000	Messaging Assistant •Firefox 1.0.3 and later1 •Internet Explorer 6.0 (plus Service Pack 1) Cisco Unity Inbox •Internet Explorer 6.0 (plus Service Pack 1)	N/A	•7.0(x)	Outlook •2003 •2002
			•5.0(x)	Outlook •2003 •2002 •20005

Footnotes for Table 2—Cisco Unity 7.0(2) with Exchange

1. When subscribers use this browser, the Media Master does not appear in the Messaging Assistant web tool, and the Cisco Unity Inbox web tool is not available.

2. For the latest information on Cisco Unified Messaging with IBM Lotus Sametime, including requirements and support, refer to the applicable version of release notes at http://www.cisco.com/en/US/products/ps9830/prod_release_notes_list.html.

3. The Messaging Assistant and Cisco Unity Inbox are accessible only if the Cisco Unity server has been added to the list of Trusted Sites on the Security tab in Internet Explorer 7.0 and later, so that the web tools will run in nonprotected mode.

4. For the latest information on Cisco Unified Personal Communicator, including requirements and support, refer to the applicable version of release notes at http://www.cisco.com/en/US/products/ps6844/prod_release_notes_list.html.

5. Outlook 2000 is supported only as long as Office 2000 is supported by Microsoft. (Refer to the Microsoft website for mainstream and extended support information.)

Cisco Unity 5.0(1) with Exchange

Revised January 9, 2009

Table 3 Supported Version Combinations for Cisco Unity 5.0(1) with Exchange and the Software on Subscriber Workstations 

Operating System on Workstation	Browser on Workstation to Access Cisco Unity Web Tools Through Cisco PCA	Cisco Messaging Client on Workstation to Access Voice Messages	ViewMail for Outlook on Workstation to Access Voice Messages	Microsoft Messaging Client on Workstation for Use with ViewMail
Linux	Messaging Assistant •Firefox 1.0.3 and later1 (Cisco Unity Inbox N/A)	Cisco Unified Messaging with IBM Lotus Sametime2 •7.1(2) and 7.1(1) •1.2(3)	Not supported	N/A
Mac OS X •10.5 •10.4	Messaging Assistant •Safari 3.1.1 and later1 (Cisco Unity Inbox N/A)	Cisco Unified Messaging with IBM Lotus Sametime2 •7.1(2) and 7.1(1) •1.2(3)	Not supported	Not supported
Windows Vista (x86) •Enterprise •Business •Business N	Messaging Assistant •Firefox 2.0.0.2 and later1 •Internet Explorer 7.03 •Safari 3.1.1 and later1 Cisco Unity Inbox •Internet Explorer 7.03	Cisco Unified Messaging with IBM Lotus Sametime2 •7.1(2) and 7.1(1) •1.2(3) Cisco Unified Personal Communicator4 •7.1(1) •7.0(2) and 7.0(1) •1.2(1)	•8.0(3) •7.0(x) •5.0(x)	Outlook •2007 (plus 4/30/09 hotfix) •2003
Windows XP	Messaging Assistant •Firefox 1.0.3 and later1 •Internet Explorer 7.0 •Internet Explorer 6.0 (plus Service Pack 1) •Netscape 7.1 and later1 •Safari 3.1.1 and later1 Cisco Unity Inbox •Internet Explorer 7.0 •Internet Explorer 6.0 (plus Service Pack 1)	Cisco Unified Messaging with IBM Lotus Sametime2 •7.1(2) and 7.1(1) •1.2(3) Cisco Unified Personal Communicator4 •7.1(1) •7.0(2) and 7.0(1) •1.2(1)	•8.0(3) •7.0(x)	Outlook •2007 (plus 4/30/09 hotfix) •2003 •2002 (XP)
			•5.0(x) •4.2(2)5 •4.2(1)	Outlook •2007 (plus 4/30/09 hotfix) •2003 •2002 (XP) •20006
Windows 2000	Messaging Assistant •Firefox 1.0.3 and later1 •Internet Explorer 6.0 (plus Service Pack 1) •Netscape 7.1 and later1 Cisco Unity Inbox •Internet Explorer 6.0 (plus Service Pack 1)	N/A	•7.0(x)	Outlook •2003 •2002
			•5.0(x) •4.2(2)5 •4.2(1)	Outlook •2003 •2002 •20006

Footnotes for Table 3—Cisco Unity 5.0(1) with Exchange

1. When subscribers use this browser, the Media Master does not appear in the Messaging Assistant web tool, and the Cisco Unity Inbox web tool is not available.

2. For the latest information on Cisco Unified Messaging with IBM Lotus Sametime, including requirements and support, refer to the applicable version of release notes at http://www.cisco.com/en/US/products/ps9830/prod_release_notes_list.html.

3. The Messaging Assistant and Cisco Unity Inbox are accessible only if the Cisco Unity server has been added to the list of Trusted Sites on the Security tab in Internet Explorer 7.0 and later, so that the web tools will run in nonprotected mode.

4. For the latest information on Cisco Unified Personal Communicator, including requirements and support, refer to the applicable version of release notes at http://www.cisco.com/en/US/products/ps6844/prod_release_notes_list.html.

5.Available only on the ViewMail for Microsoft Outlook Software Download page at http://www.cisco.com/pcgi-bin/tablebuild.pl/unity-vmo.

6. Outlook 2000 is supported only as long as Office 2000 is supported by Microsoft. (Refer to the Microsoft website for mainstream and extended support information.)

Cisco Unity 4.2(1) with Exchange

Revised January 9, 2009

Table 4 Supported Version Combinations for Cisco Unity 4.2(1) with Exchange and the Software on Subscriber Workstations 

Operating System on Workstation	Browser on Workstation to Access Cisco Unity Web Tools Through Cisco PCA	Cisco Messaging Client on Workstation to Access Voice Messages	ViewMail for Outlook on Workstation to Access Voice Messages	Microsoft Messaging Client on Workstation for Use with ViewMail
Linux	Firefox1 •1.0.3 and later	Cisco Unified Messaging with IBM Lotus Sametime2 •7.1(2) and 7.1(1) •1.2(3)	Not supported	N/A
Mac OS X •10.5 •10.4	Messaging Assistant •Safari 3.1.1 and later1 (Cisco Unity Inbox N/A)	Cisco Unified Messaging with IBM Lotus Sametime2 •7.1(2) and 7.1(1) •1.2(3)	Not supported	Not supported
Windows Vista (x86) •Enterprise •Business •Business N	Messaging Assistant •Firefox 2.0.0.2 and later1 •Internet Explorer 7.03 •Safari 3.1.1 and later1 Cisco Unity Inbox •Internet Explorer 7.03	Cisco Unified Messaging with IBM Lotus Sametime2 •7.1(2) and 7.1(1) •1.2(3) Cisco Unified Personal Communicator4 •7.0(2) and 7.0(1) •1.2(1)	•7.0(x) •5.0(x)	Outlook •2007 (plus 4/30/09 hotfix) •2003
Windows XP5	Firefox1 •1.0.3 and later Internet Explorer •7.0 •6.0 (plus Service Pack 1) Netscape1 •7.1 and later Safari1 •3.1.1 and later	Cisco Unified Messaging with IBM Lotus Sametime2 •7.1(2) and 7.1(1) •1.2(3) Cisco Unified Personal Communicator4 •7.0(2) and 7.0(1)	•7.0(x)	Outlook •2007 (plus 4/30/09 hotfix) •20036 •2002 (XP)7
			•5.0(x) •4.2(2)8 •4.2(1) •4.1(1)8 •4.0(x)	Outlook •2007 (plus 4/30/09 hotfix) •20036 •2002 (XP)7 •20009
Windows 2000	Firefox1 •1.0.3 and later Internet Explorer •6.0 (plus Service Pack 1) Netscape1 •7.1 and later	N/A	•7.0(x)	Outlook •20036 •2002 (XP)7
			•5.0(x) •4.2(2)8 •4.2(1) •4.1(1)8 •4.0(x)	Outlook •20036 •2002 (XP)7 •20009

Footnotes for Table 4—Cisco Unity 4.2(1) with Exchange

1. When subscribers use this browser, the Media Master control bar does not appear in the Messaging Assistant web tool, and the Cisco Unity Inbox web tool is not available.

2. For the latest information on Cisco Unified Messaging with IBM Lotus Sametime, including requirements and support, refer to the applicable version of release notes at http://www.cisco.com/en/US/products/ps9830/prod_release_notes_list.html.

3. The Messaging Assistant and Cisco Unity Inbox are accessible only if the Cisco Unity server has been added to the list of Trusted Sites on the Security tab in Internet Explorer 7.0 and later, so that the web tools will run in nonprotected mode.

4. For the latest information on Cisco Unified Personal Communicator, including requirements and support, refer to the applicable version of release notes at http://www.cisco.com/en/US/products/ps6844/prod_release_notes_list.html.

5. To use ViewMail when Windows XP plus Service Pack 2 is installed on the workstation, install ViewMail version 4.0(4) or later.

6. Outlook 2003 is supported only when ViewMail version 4.0(3b) or later is installed.

7. Outlook 2002 (XP) is supported only when ViewMail version 4.0(3b) or later is installed and only as long as Office XP is supported by Microsoft. (Refer to the Microsoft website for mainstream and extended support information.)

8. Available only on the ViewMail for Microsoft Outlook Software Download page at http://www.cisco.com/pcgi-bin/tablebuild.pl/unity-vmo.

9. Outlook 2000 is supported only as long as Office 2000 is supported by Microsoft. (Refer to the Microsoft website for mainstream and extended support information.)

Cisco Unity 4.1(1) with Exchange

Table 5 Supported Version Combinations for Cisco Unity 4.1(1) with Exchange and the Software on Subscriber Workstations 

Operating System on Workstation	Cisco Unity ViewMail for Outlook on Workstation	Messaging Client on Workstation	Browser on Workstation to Access Cisco Unity Web Tools Through Cisco PCA
Linux	Not supported	N/A	Firefox1 •1.0.3 and later
Windows •XP2 •2000 •NT 4.0 •ME •98	•5.0(2) (with Windows XP and Windows 2000 only) •5.0(1) (with Windows XP and Windows 2000 only) •4.2(2)3 •4.2(1) •4.1(1)3 •4.0(x) •3.1(x)	Outlook •20034 •2002 (XP)5 •2000 •986	Firefox1 •1.0.3 and later Internet Explorer •6.0 (plus Service Pack 1) •5.5 (plus Service Pack 2) Netscape1 •7.1 and later

Footnotes for Table 5—Cisco Unity 4.1(1) with Exchange

1. When subscribers use this browser, the Media Master control bar does not appear in the Messaging Assistant web tool, and the Cisco Unity Inbox web tool is not available.

2. To use ViewMail when Windows XP plus Service Pack 2 is installed on the workstation, install ViewMail version 4.0(4) or later.

3. Available only on the ViewMail for Microsoft Outlook Software Download page at http://www.cisco.com/pcgi-bin/tablebuild.pl/unity-vmo.

4. Outlook 2003 is supported only when ViewMail version 4.0(3b) or later is installed.

5. Outlook 2002 (XP) is supported only when ViewMail version 4.0(3b) or later is installed and only as long as Office XP is supported by Microsoft. (Refer to the Microsoft website for mainstream and extended support information.)

6. ViewMail 5.0(1) is not supported. Subscribers who use Outlook 98 with Windows 2000 or Windows XP must have local administrative rights to their workstations in order to use ViewMail. For more information, refer to caveat CSCeb51411 in Bug Toolkit at http://www.cisco.com/pcgi-bin/Support/Bugtool/launch_bugtool.pl.

Cisco Unity 4.0(x) with Exchange

Table 6 Supported Version Combinations for Cisco Unity 4.0(x) with Exchange and the Software on Subscriber Workstations 

Cisco Unity with Exchange	Operating System on Workstation	Cisco Unity ViewMail for Outlook on Workstation	Messaging Client on Workstation	Browser on Workstation to Access Cisco Unity Web Tools Through Cisco PCA
4.0(5)	Windows •XP1 •2000 •NT 4.0 •ME •98	•5.0(2) (with Windows XP and Windows 2000 only) •5.0(1) (with Windows XP and Windows 2000 only) •4.2(2)2 •4.2(1) •4.1(1)2 •4.0(x) •3.1(x) •3.0(x)	Outlook •20033 •2002 (XP)4 •2000 •985	Internet Explorer •6.0 (plus Service Pack 1) •5.5 (plus Service Pack 2)
4.0(4)	Windows •XP1 •2000 •NT 4.0 •ME •98	•4.2(2)2 •4.2(1) •4.1(1)2 •4.0(x) •3.1(x) •3.0(x)	Outlook •20033 •2002 (XP)4 •2000 •985	Internet Explorer •6.0 (plus Service Pack 1) •5.5 (plus Service Pack 2)
4.0(3)	Windows •XP1 •2000 •NT 4.0 •ME •98	•4.2(2)2 •4.2(1) •4.1(1)2 •4.0(5) •4.0(3) •4.0(2) •4.0(1) •3.1(x) •3.0(x)	Outlook •20033 •2002 (XP)4 •2000 •985	Internet Explorer •6.0 (plus Service Pack 1) •5.5 (plus Service Pack 2)
4.0(2)	Windows •XP1 •2000 •NT 4.0 •ME •98	•4.2(2)2 •4.2(1) •4.1(1)2 •4.0(5) •4.0(3) •4.0(2) •4.0(1) •3.1(x) •3.0(x)	Outlook •20033 •2002 (XP)4 •2000 •985	Internet Explorer •6.0 (plus Service Pack 1) •5.5 (plus Service Pack 2)
4.0(1)	Windows •XP1 •2000 •NT 4.0 •ME •98	•4.2(2)2 •4.2(1) •4.1(1)2 •4.0(5) •4.0(3) •4.0(2) •4.0(1) •3.1(x) •3.0(x)	Outlook •20033 •2002 (XP)4 •2000 •985	Internet Explorer •6.0 (plus Service Pack 1) •5.5 (plus Service Pack 2)

Footnotes for Table 6—Cisco Unity4.0(x) with Exchange

1. To use ViewMail when Windows XP plus Service Pack 2 is installed on the workstation, install ViewMail version 4.0(4) or later.

2. Available only on the ViewMail for Microsoft Outlook Software Download page at http://www.cisco.com/pcgi-bin/tablebuild.pl/unity-vmo.

3. Outlook 2003 is supported only when ViewMail version 4.0(3b) or later is installed.

4. Outlook 2002 (XP) is supported only when ViewMail version 4.0(3b) or later is installed and only as long as Office XP is supported by Microsoft. (Refer to the Microsoft website for mainstream and extended support information.)

5. ViewMail 5.0(1) is not supported. Subscribers who use Outlook 98 with Windows 2000 or Windows XP must have local administrative rights to their workstations in order to use ViewMail. For more information, refer to caveat CSCeb51411 in Bug Toolkit at http://www.cisco.com/pcgi-bin/Support/Bugtool/launch_bugtool.pl.

Cisco Unity with Domino: Supported Software on Subscriber Workstations

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Note Using IBM Lotus Domino as the message store is not supported with Cisco Unity version 8.x.

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Versions of Cisco Unity with IBM Lotus Domino and the software on subscriber workstations are supported only in the combinations listed in the tables in this section.

All service packs and updates released by Microsoft for all versions of Microsoft Internet Explorer are supported by Cisco TAC when installed on subscriber workstations. (Microsoft updates are known by a variety of names, including security rollup patches, security updates, critical updates, patches, and hot fixes.) For information on support for service packs and updates released by IBM Lotus for Lotus Notes, and for the service packs and updates released by Microsoft for all versions of the Windows operating system, refer to the IBM Lotus documentation or website.

•Cisco Unity 7.0(2) with Domino

•Cisco Unity 5.0(1) with Domino

•Cisco Unity 4.2(1) with Domino

•Cisco Unity 4.1(1) with Domino

•Cisco Unity 4.0(x) with Domino

Cisco Unity 7.0(2) with Domino

Revised February 25, 2009

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Note See also the "Software Requirements—Subscriber Workstations" section of System Requirements for Cisco Unity Connection Release 7.x at http://www.cisco.com/en/US/docs/voice_ip_comm/unity/7x/requirements/7xcusysreq.html.

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Table 7 Supported Software on Subscriber Workstations—Cisco Unity 7.0(2) with Domino 

Operating System on Workstation	Browser on Workstation to Access Messaging Assistant Through Cisco PCA	Cisco Messaging Client on Workstation to Access Voice Messages	IBM Lotus DUC for Cisco on Workstation	IBM Lotus Messaging Client on Workstation to Access Voice Messages
Linux	Firefox1 •1.0.3 and later	Cisco Unified Messaging with IBM Lotus Sametime2 •7.1(1) •1.2(3)	Not supported	N/A
Mac OS X •10.5 •10.4	Safari1 •3.1.1 and later	Cisco Unified Messaging with IBM Lotus Sametime2 •7.1(1) •1.2(3)	Not supported	Not supported
Windows Vista (x86) •Enterprise •Business •Business N	Firefox1 •2.0.0.2 and later Internet Explorer •7.0 and later Safari1 •3.1.1 and later	Cisco Unified Messaging with IBM Lotus Sametime2 •7.1(1) •1.2(3)	•1.2.5	Lotus iNotes/Domino Web Access3 •8.5.x •8.0.1 and later Lotus Notes •8.5.x •8.0.x
			•1.2.4	Lotus iNotes/Domino Web Access3 •8.0.1 and later Lotus Notes •8.0.x
Windows XP	Firefox1 •1.0.3 and later Internet Explorer •7.0 and later •6.0 (plus Service Pack 1) Safari1 •3.1.1 and later	Cisco Unified Messaging with IBM Lotus Sametime2 •7.1(1) •1.2(3)	•1.2.5	Lotus iNotes/Domino Web Access3 •8.5.x •8.0.1 and later •7.0.x Lotus Notes •8.5.x •8.0.x •7.0.x •6.5.4 and later
			•1.2.4	Lotus iNotes/Domino Web Access3 •8.0.1 and later •7.0.x •6.5.4 and later Lotus Notes •8.0.x •7.0.x •6.5.4 and later
			•1.2.3	Lotus iNotes/Domino Web Access3 •7.0.x •6.5.x Lotus Notes •7.0.x •6.5.x
Windows 2000	Firefox1 •1.0.3 and later Internet Explorer •6.0 (plus Service Pack 1)	N/A	•1.2.4	Lotus iNotes/Domino Web Access3 •7.0.x •6.5.4 and later Lotus Notes •7.0.x •6.5.4 and later
			•1.2.3	Lotus iNotes/Domino Web Access3 •7.0.x •6.5.x Lotus Notes •7.0.x •6.5.x

Footnotes for Table 7—Cisco Unity 7.0(2) with Domino

1. When subscribers use this browser, the Media Master does not appear in the Messaging Assistant web tool.

2. For the latest information on Cisco Unified Messaging with IBM Lotus Sametime, including requirements and support, refer to the applicable version of release notes at http://www.cisco.com/en/US/products/ps9830/prod_release_notes_list.html.

3. Requires Internet Explorer 7.x, or 6.0 with Service Pack 1.

Cisco Unity 5.0(1) with Domino

Revised February 25, 2009

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Note See also the "Software Requirements—Subscriber Workstations" section of System Requirements for Cisco Unity Connection Release 5.0 at http://www.cisco.com/en/US/docs/voice_ip_comm/unity/5x/requirements/50cusysreq.html.

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Table 8 Supported Software on Subscriber Workstations—Cisco Unity 5.0(1) with Domino 

Operating System on Workstation	Browser on Workstation to Access Messaging Assistant Through Cisco PCA	Cisco Messaging Client on Workstation to Access Voice Messages	IBM Lotus DUC for Cisco on Workstation	IBM Lotus Messaging Client on Workstation to Access Voice Messages
Linux	Firefox1 •1.0.3 and later	Cisco Unified Messaging with IBM Lotus Sametime2 •7.1(1) •1.2(3)	Not supported	N/A
Mac OS X •10.5 •10.4	Safari1 •3.1.1 and later	Cisco Unified Messaging with IBM Lotus Sametime2 •7.1(1) •1.2(3)	Not supported	Not supported
Windows Vista (x86) •Enterprise •Business •Business N	Firefox1 •2.0.0.2 and later Internet Explorer •7.0 and later Safari1 •3.1.1 and later	Cisco Unified Messaging with IBM Lotus Sametime2 •7.1(1) •1.2(3)	•1.2.5	Lotus iNotes/Domino Web Access3,4 •8.5.x •8.0.1 and later Lotus Notes4 •8.5.x •8.0.x
			•1.2.4	Lotus iNotes/Domino Web Access3,4 •8.0.1 and later Lotus Notes4 •8.0.x
Windows XP	Firefox1 •1.0.3 and later Internet Explorer •7.0 and later •6.0 (plus Service Pack 1) Netscape1 •7.1 and later Safari1 •3.1.1 and later	Cisco Unified Messaging with IBM Lotus Sametime2 •7.1(1) •1.2(3)	•1.2.5	Lotus iNotes/Domino Web Access3,4 •8.5.x •8.0.1 and later •7.0.x Lotus Notes4 •8.5.x •8.0.x •7.0.x •6.5.4 and later
			•1.2.4	Lotus iNotes/Domino Web Access3,4 •8.0.1 and later •7.0 •6.5.4 and later Lotus Notes4 •8.0.x •7.0.x •6.5.4 and later
			•1.2.3 •1.2.2	Lotus iNotes/Domino Web Access3 •7.0 •6.5.x Lotus Notes •7.0.x •6.5.x
Windows 2000	Firefox1 •1.0.3 and later Internet Explorer •6.0 (plus Service Pack 1) Netscape1 •7.1 and later	N/A	•1.2.4	Lotus iNotes/Domino Web Access3,4 •7.0.x •6.5.4 and later Lotus Notes4 •7.0.x •6.5.4 and later
			•1.2.3 •1.2.2	Lotus iNotes/Domino Web Access3 •7.0.x •6.5.x Lotus Notes •7.0.x •6.5.x

Footnotes for Table 8—Cisco Unity 5.0(1) with Domino

1. When subscribers use this browser, the Media Master does not appear in the Messaging Assistant web tool.

2. For the latest information on Cisco Unified with IBM Lotus Sametime, including requirements and support, refer to the applicable version of release notes at http://www.cisco.com/en/US/products/ps9830/prod_release_notes_list.html.

3. Requires Internet Explorer 7.x, or 6.0 with Service Pack 1.

4. To use phone recording and playback (TRaP) with DUC for Cisco 1.2.4 or 1.2.5 in Lotus iNotes/Domino Web Access and in Lotus Notes, Cisco Unity ES 48 or later must be installed on the Cisco Unity server, and a registry key must be added. See the "Limitations and Restrictions" section of the Release Notes for Cisco Unity Connection Releases 5.0(1) and 5.0(1a) at http://www.cisco.com/en/US/docs/voice_ip_comm/unity/5x/release/notes/501curelnotes.html.

Cisco Unity 4.2(1) with Domino

Revised January 9, 2009

Table 9 Supported Version Combinations for Cisco Unity 4.2(1) with Domino and the Software on Subscriber Workstations 

Operating System on Workstation	Browser on Workstation to Access Messaging Assistant Through Cisco PCA1	Cisco Messaging Client on Workstation to Access Voice Messages	IBM Lotus DUC for Cisco on Workstation	IBM Lotus Messaging Client on Workstation to Access Voice Messages
Linux	Firefox2 •1.0.3 and later	Cisco Unified Messaging with IBM Lotus Sametime3 •7.1(1) •1.2(3)	Not supported	N/A
Mac OS X •10.5 •10.4	Safari2 •3.1.1 and later	Cisco Unified Messaging with IBM Lotus Sametime3 •7.1(1) •1.2(3)	Not supported	Not supported
Windows Vista (x86) •Enterprise •Business •Business N	Firefox2 •2.0.0.2 and later Internet Explorer •7.0 and later Safari2 •3.1.1 and later	Cisco Unified Messaging with IBM Lotus Sametime3 •7.1(1) •1.2(3)	Not supported	Not supported
Windows XP	Firefox2 •1.0.3 and later Internet Explorer •6.0 (plus Service Pack 1) Netscape2 •7.1 and later Safari2 •3.1.1 and later	Cisco Unified Messaging with IBM Lotus Sametime3 •7.1(1) •1.2(3)	•1.2.3 •1.2.2	Lotus Domino Web Access4 •7.05 Lotus iNotes6 •6.5.x •6.0.x Lotus Notes •7.05 •6.5.x •6.0.x
Windows 2000	Firefox2 •1.0.3 and later Internet Explorer •6.0 (plus Service Pack 1) Netscape2 •7.1 and later	N/A	•1.2.3 •1.2.2	Lotus Domino Web Access4 •7.05 Lotus iNotes6 •6.5.x •6.0.x Lotus Notes •7.05 •6.5.x •6.0.x

Footnotes for Table 9—Cisco Unity 4.2(1) with Domino

1. For a list of the browsers that are supported for use with Domino Web Access and Lotus iNotes, refer to the IBM Lotus documentation.

2. When subscribers use this browser, the Media Master does not appear in the Messaging Assistant web tool.

3. For the latest information, including requirements and support on Cisco Unified with IBM Lotus Sametime, including requirements and support, refer to the applicable version of release notes at http://www.cisco.com/en/US/products/ps9830/prod_release_notes_list.html.

4. Domino Web Access is installed on the Domino server. Subscribers use their browsers to access Domino Web Access from their workstations. Note that subscribers do not need to install DUC for Cisco on their workstations in order to use it with Domino Web Access.

5. Requires DUC for Cisco version 1.2.3 on the Domino server.

6. Lotus iNotes is installed on the Domino server, which must be version 5.0.11 or later. Subscribers use their browsers to access iNotes from their workstations. Note that subscribers do not need to install DUC for Cisco on their workstations in order to use it with iNotes

Cisco Unity 4.1(1) with Domino

Table 10 Supported Version Combinations for Cisco Unity 4.1(1) with Domino and the Software on Subscriber Workstations 

Operating System on Workstation	IBM Lotus Domino Unified Communications (DUC) for Cisco on Workstation	Messaging Client on Workstation	Browser on Workstation to Access Messaging Assistant Through Cisco PCA1
Linux	Not supported	N/A	Firefox5 •1.0.3 and later
Windows •XP •2000 •ME •98	•1.2.3 •1.2.2	Lotus Domino Web Access2 •7.03 Lotus iNotes4 •6.5.x •6.0.x Lotus Notes •7.03 •6.5.x •6.0.x	Firefox5 •1.0.3 and later Internet Explorer •6.0 (plus Service Pack 1) •5.5 (plus Service Pack 2) Netscape5 •7.1 and later

Footnotes for Table 10—Cisco Unity 4.1(1) with Domino

1. For a list of the browsers that are supported for use with Domino Web Access and Lotus iNotes, refer to the IBM Lotus documentation.

2. Domino Web Access is installed on the Domino server. Subscribers use their browsers to access Domino Web Access from their workstations. Note that subscribers do not need to install DUC for Cisco on their workstations in order to use it with Domino Web Access.

3. Requires DUC for Cisco version 1.2.3 on the Domino server.

4. Lotus iNotes is installed on the Domino server, which must be version 5.0.11 or later. Subscribers use their browsers to access iNotes from their workstations. Note that subscribers do not need to install DUC for Cisco on their workstations in order to use it with iNotes

5. When subscribers use this browser, the Media Master does not appear in the Messaging Assistant web tool.

Cisco Unity 4.0(x) with Domino

Table 11 Supported Version Combinations for Cisco Unity 4.0(x) with Domino and the Software on Subscriber Workstations 

Cisco Unity with Domino	Operating System on Workstation	IBM Lotus Domino Unified Communications (DUC) for Cisco on Workstation	Messaging Client on Workstation	Browser on Workstation to Access Messaging Assistant Through Cisco PCA1
4.0(5)	Windows •XP •2000 •ME •98	1.2.3	Lotus Domino Web Access2 •7.03 Lotus iNotes5 •6.5.x •6.0.x Lotus Notes •7.03 •6.5.x •6.0.x	Internet Explorer •6.0 (plus Service Pack 1) •5.5 (plus Service Pack 2)
4.0(5)	Windows •XP •2000 •ME •98	1.2.2	Lotus iNotes5 •6.5.x •6.0.x •5.0.12 Lotus Notes •6.5.x •6.0.x •5.0.10 and later	Internet Explorer •6.0 (plus Service Pack 1) •5.5 (plus Service Pack 2)
4.0(4)	Windows •XP •2000 •ME •98	•1.2.2 •1.2.14	Lotus iNotes5 •6.5.0 •6.0.x •5.0.12 Lotus Notes •6.5.0 •6.0.x •5.0.10 and later	Internet Explorer •6.0 (plus Service Pack 1) •5.5 (plus Service Pack 2)
4.0(3)	Windows •XP •2000 •ME •98	1.2.14	Lotus iNotes5 •6.0.2 and earlier •5.0.12 Lotus Notes •6.0.2 and earlier •5.0.10 and later	Internet Explorer •6.0 (plus Service Pack 1) •5.5 (plus Service Pack 2)
4.0(2)	Windows •2000 •ME •98	1.1	Lotus Notes •5.0.11 •5.0.10	Internet Explorer •6.0 (plus Service Pack 1) •5.5 (plus Service Pack 2)
4.0(1)	Windows •2000 •ME •98	1.1	Lotus Notes 5.0.11	Internet Explorer •6.0 (plus Service Pack 1) •5.5 (plus Service Pack 2)

Footnotes for Table 11—Cisco Unity 4.0(x) with Domino

1. For a list of the browsers that are supported for use with Domino Web Access and Lotus iNotes, refer to the IBM Lotus documentation.

2. Domino Web Access is installed on the Domino server. Subscribers use their browsers to access Domino Web Access from their workstations. Note that subscribers do not need to install DUC for Cisco on their workstations in order to use it with Domino Web Access.

3. Requires DUC for Cisco version 1.2.3 on the Domino server.

4. Although the supported version of DUC for Cisco is 1.2.1, note that the download on the IBM Lotus website is version 1.2.

5. Lotus iNotes is installed on the Domino server, which must be version 5.0.11 or later. Subscribers use their browsers to access iNotes from their workstations. Note that subscribers do not need to install DUC for Cisco on their workstations in order to use it with iNotes.

Support Exceptions for Software Installed on Subscriber Workstations

The following software is not supported on Cisco Unity subscriber workstations:

•Authentium Command AntiVirus for Microsoft Windows is not supported.

•Yamaha synthesizer software is not supported for use on subscriber workstations with ViewMail for Outlook.

•Windows Terminal Services (WTS) is not supported for use on subscriber workstations with ViewMail for Outlook.

Also consider that some security and VPN software installed on subscriber workstations can cause problems when subscribers use the phone as the playback device for the Media Master. In particular, software that offers personal firewalls is problematic.

Disable or remove security and VPN software from subscriber workstations. Alternatively, you can set up the Media Master so subscribers can play messages and other recordings with computer speakers.

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