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Table Of Contents
System Release Notes for IP Telephony: Unified
Communications System, Release 7.1(3)Cisco Unified Communications Manager
Cisco Unified Communication Manager Express in SRST Mode
Cisco Unified Personal Communicator
Cisco UC Integration™ for Microsoft Office Communicator
Cisco Unified IP Phone Support
Cisco Unified Communications Widgets
Cisco Unified Mobility Advantage/Mobile Communicator
Cisco Adaptive Security Appliance
Cisco Catalyst 6500 Series Firewall Services Module (FWSM)
Cisco Unified Operations Manager
Cisco Unified Provisioning Manager
Cisco Unified Service Statistics Manager
Latest Software Upgrades and Licenses
HP SCSI Hard Drive Firmware Update
Unity deployment with multiple exchange server does not work with CUPM (CSCso65108)
Unable to provision trunks, MGCP GW, VM ports and Media resources (CSCso66982)
Obtaining Documentation, Obtaining Support, and Security Guidelines
System Release Notes for IP Telephony: Unified
Communications System, Release 7.1(3)
Contents
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Latest Software Upgrades and Licenses
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Obtaining Documentation, Obtaining Support, and Security Guidelines
Overview
It is standard methodology for Cisco Systems to perform system-wide testing of the Cisco Unified Communications family of products, supplementing the product-level testing performed on each Cisco Unified Communications product. This document provides release notes for the testing conducted on systems composed of the following types of components:
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Call control components, such as Cisco Unified Communications Manager, Cisco Unified Communications Manager Business Edition, Cisco Unified Communications Manager Express, and Cisco Unified Presence
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Voice applications, such as Cisco Emergency Responder
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Conferencing components, such as Cisco Unified MeetingPlace, Cisco Unified MeetingPlace Express, and Cisco Unified Videoconferencing
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Voice mail and unified messaging components, such as Cisco Unity, Cisco Unity Connection, and Cisco Unity Express
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Endpoints and clients, such as Cisco Unified IP Phone 7900 Series phones, 3900 Series Phones, 6900 Series phones, 9900 Series Phones, Cisco Unified IP Phone 8961, Cisco IP Communicator, Cisco Unified Personal Communicator, and Cisco Unified Communications Integration™ for Microsoft Office Communicator
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Wireless and mobility components, Cisco Unified Mobility Advantage, and Cisco Unified Mobile Communicator, WLAN Controllers, Cisco/Airespace lightweight access points, WCS and Location appliance related to wireless
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Security devices, such as Cisco ASA 5540 Adaptive Security Appliances, Cisco Catalyst 6500 Series Firewall Services Modules, and Cisco Security Agents
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Network management tools, such as Cisco Unified Operations Manager, Cisco Unified Provisioning Manager, Cisco Unified Service Statistics Manager, and Cisco Unified Service Monitor
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Communications infrastructure devices, such as Cisco routers, gateways/gatekeepers, and switches
Note
For a more complete list of IP telephony components that may be present in a Unified Communications Release 7.1(3) system, see Software Version Matrix.
The focus of this document is on the IP telephony components of Cisco Unified Communications system testing. Information about IP contact center components that have been tested for Cisco Unified Communications System Release 7.1(3) is available at:
http://cisco.com/go/unified-techinfoA major deliverable of the System Release and Cisco Unified Communications testing is a recommendation of compatible software releases for customers that have been verified by the testing teams. The recommendations are not exclusive and are in addition to interoperability recommendations for each of the individual voice application or voice infrastructure products. For information on component software releases for Unified Communications Release 7.1(3), see System Requirements. Software compatibility for all Unified Communications system releases, as well as updated compatibility information for this release, is available from the Cisco Unified Communications Compatibility Tool at:
http://tools.cisco.com/ITDIT/vtgscaTested Functionality
The system-wide testing of IP telephony functionality for Cisco Unified Communications Release 7.1(3) included the following direct and upgrade paths:
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Singlestage upgrade of IP Telephony components from Cisco Unified Communications Release 7.1(2) to Cisco Unified Communications Release 7.1(3). For a list of the base Release 7.1(2) versions, see the System Release Notes for IP Telephony: Cisco Unified Communications System, Release 7.1(2) at:
http://www.cisco.com/en/US/docs/voice_ip_comm/uc_system/UC7.1.2/release_notes/rnipt712.html•
Singlestage upgrade of IP Telephony components from Cisco Unified Communications Release 6.1(1) to Cisco Unified Communications Release 7.1(3). For a list of the base Release 6.1(1) versions, see the System Release Notes for IP Telephony: Cisco Unified Communications System, Release 6.1(1) at:
http://www.cisco.com/en/US/docs/voice_ip_comm/uc_system/UC6.1.1/release_notes/rnipt611.html•
Multi stage upgrade of IP Telephony components from Cisco Unified Communications Release 6.1(1) to Cisco Unified Communications Release 7.1(3). For a list of the base Release 6.1(1) versions, see the System Release Notes for IP Telephony: Cisco Unified Communications System, Release 6.1(1) at:
http://www.cisco.com/en/US/docs/voice_ip_comm/uc_system/UC6.1.1/release_notes/rnipt611.html•
Multi-site Migration (MSM) of IP Telephony components from Cisco Unified Communications Release 6.1(1) to Cisco Unified Communications Release 7.1(3). For a list of the base Release 6.1(1) versions, see the System Release Notes for IP Telephony: Cisco Unified Communications System, Release 6.1(1) at:
http://www.cisco.com/en/US/docs/voice_ip_comm/uc_system/UC6.1.1/release_notes/rnipt611.html•
Singlestage upgrade of IP Telephony components from IP Communications Systems Test Release 4.5 to Cisco Unified Communications Release 7.1(3) via Singlestage upgrade, Multi stage upgrade, and Multi-site Migration.
For a list of the target Cisco Unified Communications Release 7.1(3) versions that the main components were upgraded to, see Software Version Matrix.
The System Installation and Upgrade Manual for IP Telephony is not updated for Cisco Unified Communications Release 7.1(3). For System upgrade procedures for Cisco Unified Communications Release 7.0(1), see the System Installation and Upgrade Manual for IP Telephony at:
http://www.cisco.com/en/US/docs/voice_ip_comm/uc_system/UC7.0.1/ipt_system_inst_upg/suimt.pdfNew and Changed Features
This release, 7.1(3) of Cisco Unified Communications includes the following new or upgraded significant components since Release 7.1(2):
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Cisco Unified Communications Manager
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Cisco Unified Communication Manager Express in SRST Mode
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Cisco Unified Personal Communicator
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Cisco UC Integration™ for Microsoft Office Communicator
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Cisco Unified IP Phone Support
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Cisco Unified Communications Widgets
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Cisco Unified Mobility Advantage/Mobile Communicator
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Cisco Adaptive Security Appliance
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Cisco Catalyst 6500 Series Firewall Services Module (FWSM)
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Cisco Unified Operations Manager
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Cisco Unified Service Monitor
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Cisco Unified Provisioning Manager
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Cisco Unified Service Statistics Manager
For information on components versions that is not changed in Unified Communications Manager Release 7.1(3), refer to the System Release Notes for IP Telephony: Cisco Unified Communications System, Release 7.1(2):
http://www.cisco.com/en/US/docs/voice_ip_comm/uc_system/UC7.1.2/release_notes/rnipt712.html
The following sections list the features of each new or upgraded component tested in this release.
Cisco Unified Communications Manager
Unified Communications Manager Release 7.1(3) includes the following changes and updates to functionality:
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Support for Cisco Unified Mobility Advantage Dial-Via-Office Forward feature
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Support for MCS 7835-H3, MCS 7835-13, MCS 7845-H3, and MCS 7835-13
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OpenLDAP 2.3.41 can synchronize with Cisco Unified Communications Manager Database
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Cisco Unified Communications Manager Assistant Restart
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DN Capacity Increase for the Cisco Unified IP Phone Expansion Modules 7915 and 7916
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Enterprise Phone Configuration in Cisco Unified Communications Manager Administration
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Feature Control Policy in Cisco Unified Communications Manager Administration
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LDAP Synchronization and Authentication with Active Directory 2003 sp2 on VMWare ESX 3.5 Update 2
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Logical Partitioning Interaction with Block OffNet to OffNet Transfer Service Parameter
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Logical Partitioning Policy Tree Construction
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Logical Partitioning Policy Search Algorithm
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Redirected Dialed Number Identification Service and Diversion Header
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SIP Gateway Protocol Supports Mobile Voice Access
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Support for Microsoft Active Directory Application Mode LDAP Server
For a detailed description of these and other new features and functionality, see Release Notes for Cisco Unified Communications Manager Release 7.1(3) at:
http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/rel_notes/7_1_3/cucm-rel_notes-713.html
Cisco Unified Presence
Cisco Unified Presence Server Release 7.0(5) includes the following changes and updates to functionality:
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Support for MCS 7835-H3, MCS 7835-13, MCS 7845-H3, and MCS 7835-13
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Integration with Unified Communications Manager Release 7.1(3)
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Clustering Over the WAN (split data center)—allow members of a Cisco Unified Presence cluster to be split across a WAN infrastructure into intracluster and intercluster deployments, which helps networking, resilience and disaster recovery.
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Support for Microsoft Office Communications Server 2007 Release 2—supports the integration of Cisco Unified Presence with Microsoft Office Communications Server 2007 Release 2 for remote call control feature and interdomain federation feature.
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Support for Microsoft ADAM Directory Service—provides support for Active Directory Application Mode (ADAM) service.
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Support for Multilingual Calendaring Integration
For a detailed description of these features and functionality, see the Release Notes for Cisco Unified Presence Release at:
http://www.cisco.com/en/US/docs/voice_ip_comm/cups/7_0_6/rel_notes/cup7xrn.html
Cisco Unified Communication Manager Express in SRST Mode
Cisco Unified Communications Release 7.1(3) supports the following Cisco IOS releases in Unified Communication Manager Express in SRST modes:
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Unified Communication Manager Express/SRST Release 7.2 with Cisco IOS release 15.0(1)M
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Unified Communication Manager Express/SRST Release 8.0 with Cisco IOS release15.0(1)XA special release.
Cisco Unified Communications Release 7.1(3) also supports two new Integrated Services Routers Generation 2—Cisco 3900 Series and Cisco 2900 Series routers. For more information, see the documentation at:
Cisco 3900 Series documentation
http://www.cisco.com/en/US/products/ps10536/tsd_products_support_series_home.html
Cisco 2900 Series documentation
http://www.cisco.com/en/US/products/ps10537/tsd_products_support_series_home.html
Cisco Emergency Responder
Cisco Unified Communications system release 7.1(3) supports Cisco Emergency Responder release 7.1(1).
For a detailed description of the features and functionality, see the Release Notes for Cisco Emergency Responder Release 7.1(1) at:
http://www.cisco.com/en/US/docs/voice_ip_comm/cer/7_1_1/english/release/notes/cer_711.html
Cisco Unified SIP Proxy
Cisco Unified SIP Proxy is designed to help connect and manage SIP networks. The Cisco Unified SIP Proxy module is designed to be an integrated solution in Cisco 3800 Series Integrated Services Routers (Cisco ISRs). The module provides multiple features including name resolution, routing, scalability, and high availability.
Cisco Unified SIP Proxy Release 1.1.3 includes the following changes and updates to functionality:
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Cisco Unified SIP Proxy uses Netconf to perform IOS configuration validation at startup. Netconf over SSH is the only supported mechanism. Support for Netconf over BEEP has been removed.
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New configuration commands have been added to configure ip routes to facilitate support for multiple network interfaces.
For a detailed description of these features and functionality, see the Release Notes for Cisco Unified SIP Proxy 1.1.3 at:
http://www.cisco.com/en/US/docs/voice_ip_comm/cusp/rel1_1_3/release/notes/cuspr113.html
Cisco Unity Express
Cisco Unity Express Release 7.1 includes the following changes and updates to functionality:
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Configurable caller flow—allows you to customize how the call flow precedes in response to keys pressed by the caller during a call.
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Scheduled backups—allows you to configure one-time or recurring backup jobs.
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Multiple greetings—allows you to can configure multiple greetings such Standard greetings, Alternate greetings, and State-based greetings and select which greetings to use.
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Announcement-Only Mailboxes—allows you to configure announcement-only mailboxes. These mailboxes can only play the user greeting and disconnect the call; they cannot take any messages from callers or send messages.
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Interoperability with additional models of Cisco IP phones for VoiceView Express
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Use of the new Cisco Software Licensing (CSL) paradigm
For a detailed description of these features and functionality, see Release Notes for Cisco Unity Express Release 7.1 at:
http://www.cisco.com/en/US/products/sw/voicesw/ps5520/prod_release_notes_list.html
Cisco Unity Connection
Cisco Unity Connection Release 7.1(3) includes the following changes and updates to functionality:
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Access Lists to control sending messages to system distribution lists—allows you to specify which Cisco Unity Connection users can send messages to a system distribution list.
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Cisco Unity license files can be used for migrating from Cisco Unity to Cisco Unity Connection and to Connection in Unified Communications Manager Business Edition—Cisco Unity Connection and Connection in Unified Communications Manager Business Edition can use Cisco Unity license files to enable Cisco Unity Connection features when migrating from Cisco Unity 4.x or later to Cisco Unity Connection 7.x or to Unified Communications Manager Business Edition 7.x.
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MWI Constant Message Count—Message waiting indicators (MWIs) are enhanced to provide a real-time count of new and saved messages, and new and saved urgent messages.
For a detailed description of existing features and functionality, see Release Notes for Cisco Unity Connection Release 7.1(3) at:
http://www.cisco.com/en/US/docs/voice_ip_comm/connection/7x/release/notes/713cucrn.html
Cisco Unified MeetingPlace
Cisco Unified Communications MeetingPlace 7.0 includes the following changes and updates to functionality:
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IBM Lotus Sametime Web Conference Integration—With the Cisco Unified MeetingPlace for IBM Lotus Sametime Web Conference integration, you can provide Sametime users with integrated web and audio conferencing capabilities. The Sametime infrastructure provides the web conference, and Cisco Unified MeetingPlace serves as the audio bridge. Users schedule and attend meetings from the Sametime Meeting Center, and the Sametime Meeting Room provides the integrated roster and in-session controls. You can view and manage the audio meeting provided by Cisco Unified MeetingPlace through the MeetingPlace Conference Manager
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Capacity Management Reports—The following capacity management reports are now available in the Administration Center:
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Unattended Ports Report—Shows what percentage of scheduled ports were not used during a specified time range. The output can help you determine the appropriate settings for your overbook and floater ports.
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Monthly Usage Report—Shows the number of minutes per month that were used for conferencing on the system
For a detailed description of these features and functionality, see Release Notes for Cisco Unified Communications MeetingPlace Release 7.0 at:
http://www.cisco.com/en/US/docs/voice_ip_comm/meetingplace/7x/english/ReleaseNotes/mp70rn.html
Cisco IP Communicator
Cisco IP Communicator Release 7.0(3) includes the following new features:
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Release 7.0(3) updates the GNNetcomHeadset.dll to fix an issue with the synchronization of the Jabra GN 9350 and Cisco IP Communicator (CSCsi32794). This also may result in a change of button behavior on the GN9300 series devices.
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Cisco IP Communicator is now available in 13 languages, apart from English.
For a detailed description of IP Communicator Release 7.0(3) features and functionality, see Release Notes for Cisco IP Communicator Release 7.0 at:
http://www.cisco.com/en/US/docs/voice_ip_comm/cipc/7_0/english/release/notes/CIPC70_RN.html
Cisco Unified Personal Communicator
Cisco Unified Personal Communicator 7.0(2) includes the following new features:
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Basic support for Cisco WebEx meetings—You can configure Cisco Unified Personal Communicator to launch an unscheduled web conference from the audio or video conversation window using Cisco Webex.
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Cisco Unified Personal Communicator is now available in the following languages: Chinese (Traditional Chinese and Simplified Chinese), Danish, Dutch, English, French, German, Italian, Japanese, Korean, Portuguese (Brazilian), Spanish, Russian, Swedish all for both Windows and Mac OS X. Arabic is also available for Microsoft Windows.
For more information on Cisco Unified Personal Communicator, see the Release Notes for Cisco Unified Personal Communicator Release 7.0 and 7.0(2) at:
http://www.cisco.com/en/US/docs/voice_ip_comm/cupc/7_0/english/release/notes/ol15710.html
Cisco UC Integration™ for Microsoft Office Communicator
Cisco Unified Communications Integration™ for Microsoft Office Communicator provides seamless collaboration with Cisco Unified Communications and Microsoft instant messaging (IM) and Presence capabilities.
It extends proven Cisco Unified Communications services to Microsoft Office Communicator with a single easy-to-manage communications platform. This provides interoperability with Microsoft Office Communicator Server 2007 (OCS) and Microsoft Office Communicator (MOC) client. Cisco UC Integration™ for Microsoft Office Communicator uses the Client Services Framework (CSF) and incorporates it into a tab integration of Microsoft Office Communicator. This tab integration allows for the use of audio telephony of existing Cisco Unified Communications Manager endpoints, acting both as a softphone (softphone mode) and controlling a Cisco Unified IP Phone (desk phone mode).
For a detailed description of Cisco Unified Communications Integration™ for Microsoft Office Communicator Release 7.1 features and functionality, see Release Notes for Cisco Unified Communications Integration for Microsoft Office Communicator Release 7.1 at:
http://www.cisco.com/en/US/docs/voice_ip_comm/cucimoc/7_1/english/release/cucimocReleaseNote.html
Cisco Unified IP Phone Support
The Cisco Unified IP Phone 8961, 9951, and 9971 (SIP) are new, easy-to-use IP Phones that provide high-quality voice services over IP. The phones with firmware release 9.0(1) supports the following features:
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Color Graphics Display
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Built-in Gigabit Ethernet switch
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Full Duplex Speakerphone
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Rich Media Support
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Bluetooth and USB Headset
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Wi-Fi connectivity (Cisco Unified IP Phone 9971 only)
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Touchscreen (Cisco Unified IP Phone 9971 only)
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Bluetooth Device Support
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Cisco Unified IP Color Key Expansion Module
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Newly developed ergonomic design and user experience designed specifically for use with the high-resolution, VGA, graphical, backlit, anti-glare, and color touchscreen display
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Firmware support for XML and MIDlet-enabled applications
For more information on Cisco Unified IP Phones 9900 series and Cisco Unified IP Phone 8961, see the release notes at:
http://www.cisco.com/en/US/docs/voice_ip_comm/cuipph/9971_9951_8961/firmware/9_0_1/english/release/notes/9900_8900_901.html
The following features and functionality are introduced in phone firmware releases 8.5(3):
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Secure SIP Failover for SRST—Firmware release 8.5(3) provides support for secure calls on a Cisco Unified IP Phone running the SIP protocol to remain secure once the call fails over to SRST from Cisco Unified Communications Manager
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Feature Key Capacity Increase for Cisco Unified IP Phones—The feature key capacity increase for Cisco Unified IP Phones allows administrators to use all 48 additional keys on Cisco Unified IP Phone Expansion Modules 7915 and 7916.
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Longer SIP Authentication Name—The length of the SIP digest authentication name has been increased to 128 characters for the following Cisco Unified IP Phones (SIP only)
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Cisco Unified IP Phone models 6921, 6941, and 6961—with 2, 4, and 12 lines respectively is introduced with the Unified Communications System Release 7.1(2) release. These phone models are intended for cost sensitive customers as a replacement for analog phones (TDM) used in small and medium business or emerging markets. These phones can replace the existing Cisco Unified IP Phones 7911, 7940, and 7960. The main feature of these phone models is a `single call per line button' with consult call allowed. In this case each line button supports only a single call session, and whenever the user invokes a transfer or conference, Cisco Unified Communications Manager will use the consult allowed feature to establish the conference or transfer the session. However, a new incoming call will always be presented on a new line button.
For more information on Cisco Unified IP Phone models, see the appropriate release notes at:
http://www.cisco.com/en/US/products/hw/phones/ps379/prod_release_notes_list.html
For more information on the Firmware release 8.5(3), see the Release Notes for Cisco Unified IP Phone Release Notes for Firmware Release 8.5(3) (SCCP and SIP):
Cisco Unified Communications Widgets
Cisco Unified Communications Widgets helps you to streamline business communications, instantly access Cisco Unified Communications, and have a customized and familiar collaboration experience in every workspace.
Cisco Unified Communications Widgets include the following features:
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Phone Designer—enables you to quickly customize Cisco Unified IP Phone displays with wallpapers of your choice and to create or change ring tones.
For additional information, go to: https://www.cisco.com/en/US/docs/voice_ip_comm/cupa/phone_designer/7.1/english/release/PDReleaseNote71.html
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Click to Call—for PCs lets you connect and collaborate with everyone instantly by allowing you to place Cisco Unified Communications Manager calls directly from your desktop productivity applications and web browsers.
For additional information, go to: https://www.cisco.com/en/US/docs/voice_ip_comm/cupa/click_to_call/7.0/english/release/ReleaseNote_c2c.html
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Visual Voicemail—enables you to view, listen, and respond to Cisco Unity and Cisco Unity Connection voicemail messages right from the Cisco Unified IP Phone display, without having to dial into your corporate voicemail box.
For additional information, go to: https://www.cisco.com/en/US/docs/voice_ip_comm/cupa/visual_voicemail/7.1/english/release/vivoReleaseNote71.html
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Provide support for Cisco Unified IP Phone 6900 Series (6921,6941,6961) models, Cisco Unified IP Phone models 9971, 9951, 8961, and Cisco Unified Wireless IP Phone models 7921G, 7925G, 7911G.
For additional information, go to:
http://www.cisco.com/en/US/products/ps9829/index.html
Cisco Unified Mobility Advantage/Mobile Communicator
Cisco Unified Mobility Advantage Release 7.1(3) includes the following new features:
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Extends Unified Communication telephony features to the iPhone and interoperability with WebEx iPhone client application
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Support visual voicemail
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Allows enterprise call logs
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Provides single number reach settings
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Allows dial via office
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Allows directory search
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Supports a meeting list and Click to call feature
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Support for WebEx Meeting Center and Cisco Unified Meeting Place
For more information on the features see the product datasheets at:
http://www.cisco.com/en/US/products/ps7271/prod_literature.html
For more information on Cisco Unified Mobility Advantage Release 7.1(3), see Release Notes for Cisco Unified Mobility Advantage, Releases 7.1(3), 7.0(2), and 7.0(1) at:
http://www.cisco.com/en/US/docs/voice_ip_comm/cuma/7_0/english/release/notes/CUMA_70_RN.html
For more information on Cisco Unified Mobile Communicator Release 7.1(3), see Release Notes for Cisco Mobile for iPhone, Release 7.1(3) at:
http://www.cisco.com/en/US/docs/voice_ip_comm/cuma/7_0/english/release/notes/CUMC_iPhone_7x_RN.html
Cisco Adaptive Security Appliance
Cisco Adaptive Security Appliance (ASA) Release 8.2 introduces the following new features and functionality:
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One Time Password Support for ASDM Authentication—ASDM now supports administrator authentication using one time passwords (OTPs) supported by RSA SecureID (SDI). This feature addresses security concerns about administrators authenticating with static passwords.
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Pre-fill Username from Certificate
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Double Authentication
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AnyConnect Essentials
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Disabling Cisco Secure Desktop per Connection Profile
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Certificate Authentication Per Connection Profile
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EKU Extensions for Certificate Mapping
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SSL VPN SharePoint Support for Win 2007 Server
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Shared license for SSL VPN sessions
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TCP state bypass
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Per-Interface IP Addresses for the Media-Termination Instance Used by the Phone Proxy
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Displaying the CTL File for the Phone Proxy
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Clearing Secure-phone Entries from the Phone Proxy Database
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H.239 Message Support in H.323 Application Inspection
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Processing H.323 Endpoints When the Endpoints Do Not Send OLCAck
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Botnet Traffic Filter
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AIP SSC card for the ASA 5505
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SNMP version 3 and encryption
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Multicast NAT
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Coredump functionality
For additional information on features and functionality, see Cisco ASA 5500 Series Release Notes Version 8.2 at:
http://www.cisco.com/en/US/docs/security/asa/asa82/release/notes/asarn82.html
Cisco Catalyst 6500 Series Firewall Services Module (FWSM)
Cisco Catalyst 6500 Series Firewall Services Module Release 4.0(6) does not have any new features introduced, but have several caveats resolved.
For additional information, see the Release Notes for the Catalyst 6500 Series and Cisco 7600 Series Firewall Services Module, 4.0(6) at:
http://www.cisco.com/en/US/docs/security/fwsm/fwsm40/release/notes/fwsmrn40.html
Cisco IOS 12.4(25)b Mainline
The majority of Cisco Unified Communications Release 7.1(3) system testing was performed using Cisco IOS Release 15.0(1)M. However, automated testing of basic call functionality and additional load testing were performed using the Cisco IOS Release 12.4(25)b Mainline. Because Cisco IOS Mainline releases do not support many of the calling features found in Cisco IOS M release, this additional testing involved only basic call functionality between IP phones and IP phones to PSTN endpoints.
Testing was performed using the following voice/data gateways:
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Cisco 3800 Series Integrated Services Routers: Cisco 3825 and Cisco 3845 (H.323 and MGCP)
To compare the differences in features and functionality between 15.0(1)M and 12.4(25), you can use Feature Navigator, a web-based tool. To access Feature Navigator, you must have an account on Cisco.com. If you have forgotten or lost your account information, e-mail the Contact Database Administration group at cdbadmin@cisco.com. If you want to establish an account on Cisco.com, go to:
https://tools.cisco.com/RPF/register/register.do and follow the directions.
You can access Feature Navigator at the following URL:
Click Compare Images and enter the following values in the popup window:
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Software—IOS (in both fields)
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Major Release—12.4 in the first field, 15.0(1)M in the second field
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Release Number—12.4(25) in the first field, 15.0(1)M in the second field
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Platform—Same device in both fields
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Feature Set—IP Voice (in both fields)
For a detailed description of Cisco IOS Release 12.4(25) features and functionality, see Cross-Platform Release Notes for Cisco IOS Release 12.4, Part 3: New Feature Descriptions and Important Notes at:
http://www.cisco.com/en/US/docs/ios/12_4/release/notes/124NEWF.html
Cisco IOS 15.0(1)XA
This section describes new features in Cisco IOS Release 15.0(1)XA:
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Transporting 802.1q Tags over ATM PVCs for ADSL2+—This feature allows 802.1q tags to be transported over Asynchronous Transfer Mode (ATM) permanent virtual circuits (PVC) used in ADSL2+ uplinks.
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Support for Cisco Unified IP Phone models 6921, 6941, and 6961 introduced in Unified Communications System Release 7.1(2) release with Unified Communications Manager/SRST mode in release8.0.
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There are no new hardware features in this release
The following platforms will be supported by Release 15.0(1)XA:
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Cisco 800 Series
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Cisco 1800 Series
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Cisco 2800 and 3800 Series
For a detailed description of Cisco IOS Release 15.0(1)XA features and functionality, see Release Notes for Cisco IOS Software Releases 15.0 Special and Early Deployments at:
http://www.cisco.com/en/US/partner/products/ps10617/prod_release_notes_list.html
Cisco IOS 15.0(1)M
In Cisco Unified Communications System Release 7.1(3), the Cisco IOS Release 15.0(1)M has the following new features and functionality:
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New Hardware Features Supported in Cisco IOS Release 15.0(1)M:
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3G HWIC Enhancements
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887V 3G, WLAN and SRST Models
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C3825-NOVPN and C3845-NOVPN
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Cisco 800 Broadband Series Routers
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Cisco 867, 886 and 887 Series
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Next Generation Advanced Integration Module (AIM)
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New Software Features Supported in Cisco IOS Release 15.0(1)M
For a detailed description of the new and changed information of Cisco IOS Release 15.0(1)M, see the Release Notes for Cisco IOS Software Releases 15.0 at:
http://www.cisco.com/en/US/docs/ios/15_0/release/notes/150MNEWF.html
For a detailed description of Cisco IOS Release 15.0(1)M features and functionality, see Release Notes for Cisco IOS Release 15.0(1)M at:
http://www.cisco.com/en/US/products/ps10591/prod_release_notes_list.html
Cisco Unified Operations Manager
Cisco Unified Operations Manager 2.2 includes the following new features:
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Incremental support for Cisco Unified Communications family of products and other new devices. See the Supported and Interoperable Devices and Software for Cisco Unified Operations Manager 2.2.
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Support for 45,000 phones in a single instance on Operations Manager on a single server.
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Virtualization support for VMware ESX 3.5:
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Support for a single virtual instance of Operations Manager scaling up to 30,000 phones deployed on a single VMWare ESX server.
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Support for three virtual instances of Operations Manager, each scaling up to 5,000 phones deployed on a single VMWare ESX server.
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Improved events with more intuitive descriptions, attribute enhancements, recommended actions, and detailed descriptions of each event.
•
Additional documentation available on Cisco.com:
–
Best practices for managing various Unified Communication components including Communications Manager, Unity, Contact Center, Communications Manager Express, Unity Express, Gatekeeper, SRST-enabled routers, Voice Gateways, and other Voice Applications
–
Deployment guide.
–
Frequently Asked Questions.
For additional information on features and functionality, see Release Notes for Cisco Unified Operations Manager 2.2 at:
Cisco Unified Service Monitor
Cisco Unified Service Monitor 2.2 includes the following new features:
•
Support Cisco Network Analysis Modules (NAMs) as sensors.
•
Correlate sensor data—RTP streams from Cisco 1040s and NAMs— and CVTQ data, the call detail record, if available. (Launch the Sensor Stream Correlation window from the Sensor Diagnostics report).
•
Automate time synchronization between Cisco 1040s and Service Monitor.
•
Update support for Cisco Unified Communications Manager (Unified Communications Manager):
–
Added support for software version 7.1(2a).
–
Removed support for software version 3.3; it is no longer sold.
•
Upgrade the Service Monitor framework to use Common Services 3.2.
•
Update the binary image for Cisco 1040s.
For details on the new features and functionality for Cisco Unified Service Monitor 2.2, see Release Notes for Cisco Unified Service Monitor 2.2 at:
Cisco Unified Provisioning Manager
Cisco Unified Provisioning Manager 2.0 includes the following new features:
•
Support for northbound APIs (the Cisco Unified Provisioning Manager Northbound Interface feature) to enable integration with external applications
•
Support for generic Cisco IOS routers.
•
Support for the SIP Trunk infrastructure product.
•
Support for Cisco Unified Communications Manager 6.1(4), 7.0(2), and 7.1(3).
•
Support for Cisco Unified Communications Manager Express 7.1.
•
Support for Cisco Unity Connection 7.1(2) and 7.1(3).
•
Support for Cisco Unity Express 7.1.
•
Support for the following Cisco Unified IP Phones:
–
6921, 6941, 6961
–
7925G
–
9971
For information on features and functionality for Cisco Unified Provisioning Manager 2.0, see Release Notes for Cisco Unified Provisioning Manager 2.0 at:
http://www.cisco.com/en/US/docs/net_mgmt/cisco_unified_provisioning_manager/2.0/release/notes/PM20RN.html
Cisco Unified Service Statistics Manager
Cisco Unified Service Statistics Manager 1.2 includes the following new features:
•
New reports for the following devices and data:
–
Network Analysis Module (NAM) sensor-based call quality
–
Cisco Unified Communications Manager Express (CME) performance reports
•
New monitors:
–
Call quality by NAM
–
CME performance
–
System Utilization for Unity Connection
•
Upgrade from Service Statistics Manager 1.1—Data collected using Service Statistics Manager 1.1 is preserved.
For information on features and functionality, see Release Notes for Cisco Unified Service Statistics Manager 1.2 at:
http://www.cisco.com/en/US/partner/docs/net_mgmt/cisco_unified_service_statistics_manager/1.2/release/notes/ReleaseNotesforCiscoUnifiedServiceStatisticsManager1_2.html
System Requirements
This section provides information about the software versions of the Cisco and third-party components and the firmware versions of the Cisco Unified IP phones used in system-wide testing of Cisco Unified Communications Release 7.1(3). This section contains the following information:
End-of-Sale Components
The following components have reached end-of-sale (EOS) status but are still supported, and since they may be present in existing customer deployments, remained installed in the test bed sites for this Cisco Unified Communications release:
•
Cisco 7815-1000 Media Convergence Servers
•
Cisco 7825H-2266 Media Convergence Servers
•
Cisco 7825, 7827,7835, 7837 Media Convergence Servers
•
Cisco 7845H/7835H/7825H-3000 Media Convergence Servers
•
Cisco 7845H/7835H/7845I/7835I-2400 Media Convergence Servers
•
Cisco 7855I-1500 Media Convergence Servers
•
Cisco 7845-H1/I1 and 7835-H1/I1 Media Convergence Servers
•
Cisco 831, 836, and 837 Series Routers
•
Cisco 1701, 1711, 1712, 1721, 1751, 1751-V, 1760 Series Routers
•
Cisco AS5850 Series Universal Gateways
•
Cisco 2610XM-2611XM, 2620XM-2621XM, 2650XM-2651XM, 2691, 3631, 3660 Series Routers
•
Cisco 3600 Series Multiservice Platforms (Cisco 3620, Cisco 3640A, and Cisco 3660 (non "-CO" models)
•
Cisco Catalyst 3550 Series Switches (replaced by Cisco 3750 Catalyst Switches)
•
Cisco 3700 Series Multiservice Access Routers (replaced by Cisco 3800 Series Routers)
•
Cisco Catalyst 6500 Series Supervisor Engine 2 / MSFC2
•
Cisco Catalyst Communications Media Module (CMM) (replaced by Cisco 3800 Series Routers)
The EOS date is the last date to order the product through Cisco point-of-sale mechanisms. The product is no longer for sale. There is also an end-of-life (EOL) cycle that is a process that guides the final business operations associated with the product life cycle.
The EOL process consists of a series of technical and business milestones and activities that, once completed, make a product obsolete. Once obsolete, the product is not sold, manufactured, improved, repaired, maintained, or supported.
For information about recommended replacements, see the comprehensive list of announcements at End-of-Life and End-of-Sale Products at the following URL:
http://www.cisco.com/en/US/products/prod_end_of_life.html
For information on specific products, choose a product from the following URL:
http://www.cisco.com/cisco/web/psa/default.html?mode=prod
Then click on the End-of-Life and End-of-Sale Notices link in the Product Literature box.
For an overview of the Products and Services EOL policy, see the information at the following URL:
http://www.cisco.com/en/US/products/products_end-of-life_policy.html
Deployment Considerations
The tables in this section list the recommended software and firmware releases based on Cisco Unified Communications Release 7.1(3). Note that not every rebuild is tested as part of Cisco Unified Communications. Therefore, additional regression testing in a customer or Cisco-specific certification lab is recommended before deployment.
When deploying IP Communications in a customer environment, please remember the following:
•
At the minimum, customers should deploy the software release recommended in these tables.
•
For CSA, customers should use the latest engine and policy release. CSA software is available at:
http://www.cisco.com/pcgi-bin/tablebuild.pl/csa
•
For other software components, customers should use the most current rebuild of a maintenance release. For IOS, information about the latest releases, including deferral advisories, is available at:
http://tools.cisco.com/support/downloads/go/Redirect.x?mdfid=268438303•
If the recommended release has been deferred to a subsequent release, customers should use the subsequent release.
•
Before deploying a release, examine the open caveats in the chosen release to determine if any will impact your implementation. Open caveats can be viewed through the Bug Toolkit, located at:
http://tools.cisco.com/Support/BugToolKit•
In system upgrades, deploy the chosen release in a lab environment that uses the same product components as the customer's product components before moving it to a production environment.
Software Version Matrix
Table 1 lists the software release versions of both Cisco and third-party components used in the Cisco Unified Communications Release 7.1(3) system test.
Table 1 Software Release Versions in Cisco Unified Communications Release 7.1(3) for IP Telephony
Category Component Release VersionCall Control
Cisco Unified Communications Manager
7.1(3)
Cisco Unified Communications Manager Business Edition
7.1(3)
Cisco Unified Communications Manager Express
7.1/IOS 15.(0)1M
8.0/IOS 15.0(1)XA1
Cisco Unified Survivable Remote Site Telephony (SRST)
7.2/IOS 15.(0)1M
8.0/IOS 15.0(1)XA1
Cisco Unified SIP Proxy
1.1.3
Contact Center
Cisco Unified Contact Center Express
7.0(1) SR4
Cisco Unified Contact Center Express—Operating System
Windows 2003 version:
2003.1.4a SR6Applications
Cisco Unified Presence
7.0(5)
Cisco Emergency Responder
7.1(1)
Cisco Unified Communications Widgets
7.0
Cisco Unified Application Environment
2.5(1) SR2
Cisco Unified Enterprise Attendant Console
3.1
Cisco Unified Business Attendant Console and Unified Department Attendant Console
3.1
Conferencing
Cisco Unified MeetingPlace—Operating System
Windows 2003 version: 2003.1.4a SR6
Cisco Unified MeetingPlace Application Server
7.0.2.14
Cisco Unified MeetingPlace Web Conferencing
7.0.2.4
Microsoft Outlook for Cisco Unified MeetingPlace
6.0
Jabber for Cisco Unified MeetingPlace
6.0
IBM Lotus Notes for Cisco Unified MeetingPlace Release 7.0
7.0
Microsoft Office Communicator for Cisco Unified MeetingPlace Release 7.0
6.0
Cisco Unified Media Server for 3545 (video)
5.3.3.0.45A
Cisco Unified Media Server for 3545 (audio)
6.1.0.0.16
Cisco Unified MeetingPlace Express
2.1.1.2
Cisco Unified Videoconferencing 3540 PRI Gateway
5.6.1.1.13
Cisco Unified Videoconferencing 3521and 3522 BRI Gateways
5.0.0.0.22
Voice Mail and Unified Messaging
Cisco Unity
7.0(2)
Unity-CM TSP
8.3(1)
Cisco Unity—Microsoft Exchange
Microsoft Exchange 2003 SP2 (on Cisco Unity and partner Exchange servers) and Microsoft Exchange 2007 SP1 or Exchange 2003SP2 (on other message store servers)
Cisco Unity—IBM Lotus Domino
7.0(2) with DUC 1.2.3
Cisco Unity Connection
7.1(3)
Cisco Unity Express
7.1
Cisco Unified Messaging Gateway
1.0(2)/IOS 15.0(1)M
Endpoints and Clients
Cisco Unified IP Phones models 3911, 7902G, 7905G, 7906G, 7911G, 7912G, 7920, 7921G, 7931, 7935, 7936, 7937G, 7940G, 7941G, 7942G, 7945G, 7960G, 7961G, 7962G, 7965G, 7970G, 7971G, 7975G, 7985G
Firmware 8.5.3
Bundled with Unified Communications Manager
See Firmware Version MatrixCisco Unified IP Phones models 6921, 6941, 6961
Firmware 8.5.3
Cisco IP Communicator
7.0(3)
Cisco Unified Personal Communicator
7.0.2
Cisco UC Integration™ for Microsoft Office
Communicator7.1.3
Cisco Unified Video Advantage
2.1(2)
Wireless and Mobility
Cisco Aironet Access Point (AP) 1200G
12.3-8.JA2
Cisco Unified Mobility Advantage
7.1(3)
Cisco Unified Mobile Communicator
7.1(3)
Cisco Unified Mobile Communicator iPhone
7.1(3)
Security
Cisco Adaptive Security Appliance
8.2(1)
Cisco Catalyst 6500 Series Firewall Services Module (FWSM)
4.0(6)
Cisco Intrusion Prevention System (AIP-SSM, IDSM-2, IPS-4200, etc)
6.1(1)E2
Signature: S359.0
Management Center for Cisco Security Agents
5.2.0.272
Cisco Security Agent for Cisco Unified Contact Center Express
5.2.0.272-3.1.2
Cisco Security Agent for Cisco Unity
5.2.0.272-3.1.6
Cisco Security Agent for Unified MeetingPlace: Windows OS
5.2.0.263-7.0
Cisco Security Agent for Unified MeetingPlace Express that ships with Linux
6.0.517
Cisco Security Agent for Unified Communications Manager
Bundled with Unified Communications Manager
Cisco Security Agent for Cisco Emergency Responder
Bundled with Cisco Emergency Responder
Network Management
Cisco Unified Operations Manager
2.2
Cisco Unified Service Monitor
2.2
Cisco Unified Service Statistics Manager
1.2
Cisco Unified Provisioning Manager
2.0
Cisco Resource Management Essentials (RME)
4.0.5
Communications Infrastructure
Cisco IOS Mainline Release
12.4(25)b2
Cisco Integrated Services Router (ISR) 2801, 2811, 2821, 2851, 3825, 3845
15.0(1)M
Cisco 38xx(IP-to-IP gateway)
15.0(1)M
Cisco 38xx (voice/data gateway)
15.0(1)M
Cisco 38xx (SRTP and Secure SRST gateways)
15.0(1)M
Cisco 2900 and 3900 Integrated Services Routers - Generation 2
15.0(1)M
Cisco 7206 (voice/data gateway)
15.0(1)M
Cisco Catalyst 3550 (access switch)
12.2(25)SEE4
Cisco Catalyst 3560 (access switch)
12.2(25)SEE4
Cisco Catalyst 3750 (data center switch)
12.2(40)SE
Cisco Catalyst 4503 (access switch)
12.2(25)SEE4
Cisco Catalyst 4506 (access switch)
12.2(25)EWA
Cisco Catalyst 6506, 6509 (voice access switch, Supervisor Engine 2/MSFC2)
Cat OS 8.6.3 /12.2.(18)SXF9
Cat OS 8.5(7)
Cisco Catalyst 6506, 6509 (core switch, Supervisor Engine 720)
12.2(18)SXF9
Cisco Catalyst 6608, 6624 (voice gateway)
Bundled with Unified Communications Manager
See Firmware Version MatrixCisco Integrated Services Router (ISR) 1861 (ISR, SRST, SIP/H.323 Trunk), 2900 and 3900 series
15.0(1)M
Cisco IOS Firewall
15.0(1)M
Cisco Unified Border Element
1.3/IOS 15.0(1)M
Cisco VG202 and 204 (analog voice gateway)
15.0(1)M
Cisco VG224 (analog voice gateway)
15.0(1)M
Cisco VG248 (analog voice gateway)
1.3(2)
Third Party
McAfee Antivirus3
Enterprise 8.0.0 Patch
Version: 11
1 Unified IP Phone models 6921, 6941, and 6961 were tested with Unified Communications Manager Express and Unified SRST Release 8.0 and IOS 15.0(1)XA; all other phone models were tested with Unified Communications Manager Express and Unified SRST Release 7.2 and IOS 15.0(1)M.
2 IOS Mainline Release 12.4(25)b was used for additional basic PSTN functionality and load testing as part of regression testing conducted in IP Telephony environments.
3 You can install third-party antivirus agents on Windows-based servers such as Cisco Unified Contact Center Express and Unified Operations Manager, but not on non-Windows appliances such as Unified Communications Manager and Unified Communications Manager Business Edition.
Firmware Version Matrix
Table 2 lists the firmware versions of the Cisco Unified IP Phones, analog adaptors, voice gateways and conference bridges used in the Cisco Unified Communications Release 7.1(3) system test.
Table 2 Firmware Versions for Cisco Devices in Cisco Unified Communications Release 7.1(3) for IP Telephony
Component SCCP Firmware Version SIP Firmware VersionCisco Unified SIP Phone 3911
—
SIP3951.8-1-2SR1
Cisco Unified SIP Phone 3951
—
SIP3951.8-1-2SR1
Cisco Unified SIP Phone 6921
SCCP69xx.8-5-2-70-7
Cisco Unified SIP Phone 6941
SCCP69xx.8-5-2-70-7
Cisco Unified SIP Phone 6961
SCCP69xx.8-5-2-70-7
Cisco Unified IP Phone 7902G
CP7902080002SCCP060817A
—
Cisco Unified IP Phone 7905G
CP7905080003SCCP070409A
CP7905080001SIP060412A
Cisco Unified IP Phone 7906G
SCCP11.8-5-2SR1S
SIP11.8-5-2SR1S
Cisco Unified IP Phone 7910G
P00405000700
—
Cisco Unified IP Phone 7911G
SCCP11.8-5-2SR1S
SIP11.8-5-2SR1S
Cisco Unified IP Phone 7912G
CP7912080003SCCP070409A
CP7912080001SIP060412A
Cisco Unified IP Phone 7920
CMTERM_7920.4.0-03-02
—
Cisco Unified IP Phone 7921G
CP7921G-1.3.3
—
Cisco Unified IP Phone 7925G
CP7925G-1.3.3
Cisco Unified IP Phone 7931G
SCCP31.8-5-2SR1S
SIP31.8-5-2SR1S
Cisco Unified IP Phone 7935
P00503021900
—
Cisco Unified IP Phone 7936
CMTERM_7936.3-3-20-0
—
Cisco Unified IP Phone 7937G
APPS37sccp.1-3-3-0
—
Cisco Unified IP Phone 7940G
P00308010100
P0S3-8-12-00
Cisco Unified IP Phone 7941G
SCCP41.8-5-2SR1S
SIP41.8-5-2SR1S
Cisco Unified IP Phone 7941G-GE1
SCCP41.8-5-2SR1S
SIP41.8-5-2SR1S
Cisco Unified IP Phone 7942G
SCCP42.8-5-2SR1S
SIP42.8-5-2SR1S
Cisco Unified IP Phone 7945G
SCCP45.8-5-2SR1S
SIP45.8-5-2SR1S
Cisco Unified IP Phone 7960G
P00308010100
P0S3-8-12-00
Cisco Unified IP Phone 7961G
SCCP41.8-5-2SR1S
SIP41.8-5-2SR1S
Cisco Unified IP Phone 7961G-GE
SCCP41.8-5-2SR1S
SIP41.8-5-2SR1S
Cisco Unified IP Phone 7962G
SCCP42.8-5-2SR1S
SIP42.8-5-2SR1S
Cisco Unified IP Phone 7965G
SCCP45.8-5-2SR1S
SIP45.8-5-2SR1S
Cisco Unified IP Phone 7970G
SCCP70.8-5-2SR1S
SIP70.8-5-2SR1S
Cisco Unified IP Phone 7971G-GE
SCCP70.8-5-2SR1S
SIP70.8-5-2SR1S
Cisco Unified IP Phone 7975G
SCCP75.8-5-2SR1S
SIP75.8-5-2SR1S
Cisco Unified IP Phone 7985G
CMTERM_7985.4-1-7-0
—
Cisco ATA 186
ATA030204SCCP090202A
Digital Access WS-X6608 (voice gateway)
D004040000322
Cisco Conference Bridge WS-X6608
C00104000003
Media Termination Point Hardware
M00104000006
1 SRST failover tested on phone model with SIP firmware load installed only, not with SCCP firmware load
2 Only endpoints such as IP phones and analog telephone adaptors have separate firmware loads to support SCCP or SIP protocols; gateways and conference
2 bridges do not.
Latest Software Upgrades and Licenses
The following are links to the latest software upgrades and licenses for Cisco Unified Communications Release 7.1(3) components:
•
Go to http://www.cisco.com/public/sw-center/sw-voice.shtml to download the software for the following products:
–
Cisco Unified Communications Manager
–
Cisco Unified Communications Manager Express
–
Cisco Unified Survivable Remote Site Telephony (SRST)
–
Cisco Unified Presence
–
Cisco Unified SIP Proxy
–
Cisco Unified Communications 500 Series for Small Business
–
Cisco Customer Response Solutions (Unified Contact Center Express)
–
Cisco Emergency Responder
–
Cisco Unified Application Environment
–
Cisco Unified PhoneProxy
–
Cisco Unified Messaging Gateway
–
Unified MeetingPlace
–
Unified MeetingPlace Express
–
Cisco Unity
–
Cisco Unity Connection
–
Cisco Unity Express
–
Cisco Unified Personal Communicator
–
Voice/video endpoints such as Unified IP Phones, Analog Telephone Adaptors (ATAs), Cisco IP Communicator, Unified Personal Communicator and Unified Video Advantage
•
Cisco IOS routers and gateways: http://tools.cisco.com/support/downloads/go/Redirect.x?mdfid=268438303
•
Catalyst switches:
http://tools.cisco.com/support/downloads/go/Redirect.x?mdfid=268438038•
Wireless products: http://www.cisco.com/public/sw-center/sw-wireless.shtml
•
Firewalls and security modules: http://www.cisco.com/public/sw-center/sw-ciscosecure.shtml
•
Network management software: http://www.cisco.com/public/sw-center/cw2000/lan-planner.shtml
•
Cisco Unity Connection License Files:
http://www.cisco.com/en/US/products/ps6509/prod_installation_guides_list.html•
Product Upgrade Tool (for ordering CD's of new major/minor releases):
http://tools.cisco.com/gct/Upgrade/jsp/index.jspRelated Documentation
System Documentation
The components in the release notes, including the platforms tested, are discussed in the Technical Information site at: http://www.cisco.com/cisco/web/docs/iam/unified/ipt701/ENT/Install_and_Configure_System_Components.html
See this content for the specific versions of the components tested and links to relevant documentation for installation and configuration procedures.
Upgrade information for components that have been tested and verified during system testing is provided in the System Installation and Upgrade for IP Telephony Enterprise Cisco Unified Communications System Release 7.0(1) at:
http://www.cisco.com/en/US/docs/voice_ip_comm/uc_system/UC7.0.1/ipt_system_inst_upg/suimt.pdfFor additional information on specific hardware recommendations or bills of material for each product, see System Requirements.
Manageability Documentation
For manageability information of certain products, see documentation at: http://www.cisco.com/en/US/docs/voice_ip_comm/uc_system/unified/communications/system/Managed_Services.html
Product Documentation
Table 0-4 provides links to the main page for documentation on various Cisco Unified Communications components, from which you can navigate to individual documents.
.
Limitations and Restrictions
This section includes the following topics:
If you are a Cisco partner or a registered Cisco.com user with a Cisco service contract, you can use the Bug Toolkit to find caveats of any severity for any release. To access the Bug Toolkit, go to this URL: http://tools.cisco.com/Support/BugToolKit/
Cisco offers a Product Alert Tool that provides you the ability to set up one or more profiles that will enable you to receive email notification of new Field Notices, Product Alerts or End of Sale information for the products that you have selected. The Product Alert Tool is available at:
http://tools.cisco.com/Support/PAT
Important Notes
This section includes important notes related to the testing of Cisco Unified Communications System Release 7.1(3) for IP telephony and includes the following issues:
•
HP SCSI Hard Drive Firmware Update
•
Unity deployment with multiple exchange server does not work with CUPM (CSCso65108)
•
Unable to provision trunks, MGCP GW, VM ports and Media resources (CSCso66982)
HP SCSI Hard Drive Firmware Update
The HP SCSI hard drive firmware update issue addresses the following defects:
•
CSCse71185: Certain HP Ultra320 SCSI HDs May Exhibit Reduced Perf and Timeouts
•
CSCse71295: HP FW Recommended to Min Potential for Media Errors on Certain SCSI HD
•
CSCso98836: HP Ultra320 SCSI HDD FW Upgrade
CSCse71185: Certain HP Ultra320 SCSI HDs May Exhibit Reduced Perf and Timeouts
A ProLiant server configured with any of the HP Ultra320 SCSI hard drives listed in HP Customer Advisory #C00677430 (available at http://www.hp.com) may exhibit reduced performance or have excessive timeouts. This performance issue is caused by the dynamically adjusted seek time profile table in the drive firmware after it becomes degraded.
When this problem occurs, the reduced performance is characterized by occasional brief delays in command response time while servicing random workloads and in severe cases the drive may exhibit command timeouts, which requires a server reboot for recovery.
CSCse71295: HP FW Recommended to Min Potential for Media Errors on Certain SCSI HD
A ProLiant server configured with any of the HP Ultra320 SCSI hard drives listed in HP Customer Advisory #C00542020 (available at http://www.hp.com) may report media errors or illuminate the drive fault LED. The corrected firmware version (HPB4 or later) reduces the hard drive idle time that could potentially lead to build-up of media lubricant on the disk surface or drive head, causing the drives to report media errors or illuminate the drive fault LED.
CSCso98836: HP Ultra320 SCSI HDD FW Upgrade
A ProLiant server configured with any of the HP Ultra320 SCSI hard drives listed in HP Customer Advisory #C00859596 (available at http://www.hp.com) may exhibit timeouts and SCSI downshifts.
These problems may occur on the following server models:
•
MCS-7835-1266 (DL380-G2)
•
MCS-7835H-2.4 (DL380-G3)
•
MCS-7835H-3.0 (DL380-G3)
•
MCS-7835-H1 (DL380-G4)
•
MCS-7845-1400 (DL380-G2)
•
MCS-7845H-2.4 (DL380-G3)
•
MCS-7845H-3.0 (DL380-G3)
•
MCS-7845-H1 (DL380-G4)
The affected hard drives for these problems are listed in the associated HP Customer Advisories. However, the Cisco provided HP SCSI Hard Drive Firmware Update CD can be applied to all listed server types and the impacted drives will be updated if applicable.
To update the firmware to a Cisco tested level, use the Cisco provided HP SCSI Hard Drive Firmware Update CD released simultaneous to the Unified Communications 7.0(1) system release. For more details on installing the firmware, see the README.txt file for HP SCSI Hard Drive Firmware Update CD.
The ISO image for the Cisco provided HP SCSI Hard Drive Firmware Update CD and associated readme file may be obtained from Cisco.com at the following navigation path:
http://tools.cisco.com/support/downloads/go/Redirect.x?mdfid=278875240
From the Tools and Resources Downloads page, go to:
Communications Infrastructure ->
Voice Servers ->
Cisco 7800 Series Media Convergence Servers
<SERVER MODEL>
Latest Releases ->
Firmware ->
<Select: HP_SCSI_FW-1.0.1.iso>
<Select: HP_SCSI_FW-Readme.txt>
Unity deployment with multiple exchange server does not work with CUPM (CSCso65108)
Cisco Unified Provisioning Manager (CUPM) can be used to create mailboxes only on the default mailstore in partner exchange server and cannot be used to create mailboxes in exchange servers other than the partner exchange server. This is a limitation for enterprise customers with Unified messaging system and many voicemail deployments with more than one exchange servers in their network.
To workaround this issue, move the mailboxes to the desired mailstore in desired exchange server using Microsoft Exchange task Wizard.
Unable to provision trunks, MGCP GW, VM ports and Media resources (CSCso66982)
Cisco Unified Provisioning Manager provides a reliable and scalable Web-based solution for managing a your next-generation communications services in an integrated IP telephony, voicemail, and messaging environment including:
•
Cisco Unified Communications Manager
•
Cisco Unified Communications Manager Express
•
Cisco Unity
•
Cisco Unity Express
•
Cisco Unity Connection systems
•
Cisco Unified Mobility
•
Cisco Unified Communications Manager side of Presence provisioning, including client provisioning for Cisco Unified Personal Communicator
However Provisioning Manager does not support the configurations of the following in Cisco Unified Communications Manager:
•
MGCP Gateway
•
SIP Trunk
•
ICT Trunk (non-GK controlled)
•
ICT Trunk (GK controlled)
•
H225 Trunk (GK Controlled)
•
Gatekeeper
•
Voicemail Ports
•
Transcoder
•
Conference Bridge
•
MoH Servers and source
•
Media Termination Point
•
SRST Reference
•
Date/Time Group
•
AAR Group
•
FAC
•
CMC
This issue can be resolved by using Cisco Unified Communications Manager Administration GUI to configure the above components.
Firewall Services Module (FWSM) does not support TCP SACK option (CSCeb16752, CSCsr81535, and CSCsi54863)
The following defects are related to the lack of SACK support in the FWSM:
•
CSCeb16752: Support TCP selective ACK for TCP connection - TCP SACK option
•
CSCsr81535: CUCM SDL Links go out of service under load with seq# rand and SACK data
•
CSCsi54863: FWSM: new MPC command to clear TCP Sack-Permitted option in 3WHS - SACK
The Firewall Services Module (FWSM) does not support the TCP SACK option, which means that the sequence numbers carried in the TCP SACK option are not randomized the same way the normal TCP sequence numbers are randomized as they cross FWSM. Due to this issue the sequence numbers carried in the TCP SACK option will appear corrupted to the TCP end points and may reject these packets. This issue is documented in CSCeb16752.
Many TCP end points, among others like the Cisco Unified Communication Manager and Cisco Unified Presence Server support the TCP SACK option to speed up data transfer in case of packet loss. If two such end points establish a TCP session through the FWSM, they will agree during the 3-way handshake to use the TCP SACK option in case of a packet loss. However, if there is packet loss and the end points attempt to use TCP SACK option, they will encounter the problem described in CSCeb16752 and the TCP session may fail. One such instance of a failure is captured in CSCsr81535, where the SDL link between two Cisco Unified Communication Managers went out of service due to this issue.
A workaround to this problem was introduced through the defect CSCsi54863. The no sysopt connection tcp sack-permitted command in global configuration mode will instruct the FWSM to modify the TCP packets during the 3-way handshake as if the TCP end points did not support the TCP SACK option. This way the end points will not attempt to use the TCP SACK option and so the lack of support for this option in the FWSM will not cause any problems.
Note
The no sysopt connection tcp sack-permitted command does not work for pre-allocated connections. Pre-allocated connections are connections opened by an inspect. In Unified Communications, the H.323/H.225 and the SIP inspects may open pre-allocated TCP connections. This means that calls that rely on H.323 or SIP signaling crossing and FWSM may still experience intermittent call failures despite applying the workaround described in the defects.
Resolved Caveats
This section lists caveats, grouped by severity, that are resolved now but are not included in the recommended component versions of Cisco Unified Communications System Release 7.1(3) for IP telephony.
Note
For information on the caveats that were resolved in specific versions of each component, refer to the appropriate release notes for each component.
To determine the software version that includes the fix, click on the linked caveat number in the Identifier column in Table 4 to access the Bug Toolkit.
Open Caveats
This section lists known caveats, grouped by severity, related to the testing of IP telephony components in Cisco Unified Communications Release 7.1(3) and previous releases, which were not resolved at the time this document was written.
For additional information on each defect, click on the linked caveat number in the Identifier column in Table 5 to access the Bug Toolkit.
Table 5 Open Caveats
Identifier Headline Severity 1-3 CaveatsAlternate greeting notice feature does not work on Cisco Unity 7.0(2) with Exchange Server 2000 or 2003
Blind transfer fail between two Unified Communications Manager Express phones
ASA5510 runs out of memory after upgrade to ASA version 8.2
High CPU and IOwait during load on Unified Communications Manager Business Edition version 7.1.2
Disabling send messages to system distribution list in Class of Service (COS) does not take effect for Voice user Interface users
Cisco Unified Enterprise Attendant Console behavior on calls to RSVP mandatory sites
Cisco Unified Personal Communicator client stuck in 'idle' state
Transcoder is not getting invoked for SIP<-->H323 call if there is codec mismatch between incoming and outgoing dial peer.
Non-secure to Secure call fails via Cisco Unified Border Element
Severity 4-6 CaveatsCertificate Authority Proxy Function (CAPF) logging requires service restart
Certain HP Ultra320 SCSI HDs May Exhibit Reduced Perf and Timeouts.
See also Important Notes.
Uploading duplicate contact in a outbound campaign fails; however, the import tool displays upload successful message
Unity deployment with multiple exchange server does not work with CUPM
See also Important Notes.
Unable to provision trunks, MGCP GW, VM ports and Media resources
See also Important Notes.
VPIM configuration: hostnames should also be allowed for Active/Active cluster
Support Station Update Capabilities Version2 message for Unified Communications Manager Express
Cisco Unified Border Element should support H323 <--> SIP Video Interoperability
No speech path after park retrieval in Cisco Unified Communications Manager Express phones
Logical partitioning support in MeetingPlace Express
Alert that auto failback is not available when the secondary publisher is acting as primary publisher
WebEx iPhone meeting application can not start WebEx meeting if it is a host
Troubleshooting
For important troubleshooting information, tips, and recommendations related to Cisco Unified Communications System Release for IP telephony, see the troubleshooting information at:
http://www.cisco.com/cisco/web/docs/iam/unified/ipt701/ENT/Introduction_to_Troubleshooting.html
Documentation Updates
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Technical Information Sites—The Unified Communications Technical Information Sites available by typing http://www.cisco.com/cisco/web/docs/iam/unified/index.html are your one-stop location for all system-level documentation, resources, and training. These sites provide information on tested deployment models and sites, topology diagrams, and call flows. The sites specific to IP telephony or contact center system applications for Unified Communications Release 7.1(3) are:
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Cisco Unified Communications System for IP Telephony at:
http://www.cisco.com/cisco/web/docs/iam/unified/ipt701/ENT/index.html–
Cisco Unified Communications System for Contact Center at:
http://www.cisco.com/cisco/web/docs/iam/unified/ipcc701/index.html–
Cisco Unified Communications System for IP Telephony for SMB at:
http://www.cisco.com/cisco/web/docs/iam/unified/ipt701/SMB/index.html•
System Installation and Upgrade Manual—The document provides system-level information required to install and upgrade IP Telephony components, including types of installations, upgrade paths, installation and upgrade strategies and considerations, and the recommended installation and upgrade sequences. This document is applicable for Cisco Unified Communications System Release 7.1(3) and is available at:
http://www.cisco.com/en/US/docs/voice_ip_comm/uc_system/UC7.0.1/ipt_system_inst_upg/suimt.pdf•
System Test Results for IP Telephony: Cisco Unified Communications Release 7.1(3)—Test results of the IP telephony system testing are available at:
http://www.cisco.com/en/US/docs/voice_ip_comm/uc_system/UC7.1.3/ipt_test_results/tript713.pdfObtaining Documentation, Obtaining Support, and Security Guidelines
For information on obtaining documentation, obtaining support, providing documentation feedback, security guidelines, and also recommended aliases and general Cisco documents, see the monthly What's New in Cisco Product Documentation, which also lists all new and revised Cisco technical documentation, at:
http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.html
This document is to be used in conjunction with the documents listed in the "Related Documentation" section.
Cisco and the Cisco logo are trademarks or registered trademarks of Cisco and/or its affiliates in the U.S. and other countries. To view a list of Cisco trademarks, go to this URL: www.cisco.com/go/trademarks. Third-party trademarks mentioned are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company. (1110R)
System Release Notes for IP Telephony: Cisco Unified Communications System, Release 7.1(3)
Copyright © 2009 Cisco Systems, Inc. All rights reserved.
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