Table Of Contents
Very Large Campus with Clustering over the WAN (SJC-RFD) Load Testing
Multisite Centralized, Clustering over the WAN with Unified SRST (SFO-ORD) Load Testing
Large SIP Site (DFW) Load Testing
Cisco CallManager 4.2(3) Interoperability Site (NYC) Load Testing
Small Campus SIP Unified Communications Manager Express Site (ATL) Load Testing
Small Campus H.323 Unified Communications Manager Express Site (YYZ) Load Testing
Medium Business with Remote Locations (AZO) Load Testing
Call Load Testing
This topic provides an overview of the call loads that were tested with various site models during Cisco Unified Communications Release 6.0(1) testing for IP telephony. It includes information for calls made within various site models (intracluster) and for calls made between site models (intercluster). During call load testing, the busy hour call attempt (BHCA) rates described in this topic were sustained for five consecutive days.
NoteThe information in this topic represents tested call rates, not the maximum call rate capabilities of the system. Also, call load testing was performed with all components configured with default trace/debug levels.
This topic includes the following sections:
•
Very Large Campus with Clustering over the WAN (SJC-RFD) Load Testing
•
Multisite Centralized, Clustering over the WAN with Unified SRST (SFO-ORD) Load Testing
•
Large SIP Site (DFW) Load Testing
•
Cisco CallManager 4.2(3) Interoperability Site (NYC) Load Testing
•
Small Campus SIP Unified Communications Manager Express Site (ATL) Load Testing
•
Small Campus H.323 Unified Communications Manager Express Site (YYZ) Load Testing
•
Medium Business with Remote Locations (AZO) Load Testing
Very Large Campus with Clustering over the WAN (SJC-RFD) Load Testing
This section describes call load testing for calls originating or terminating in the San Jose (SJC) site or the Rockford (RFD) site in the Very Large Campus with Clustering over the WAN site model. The BHCA grand total tested for the SJC-RFD cluster was 83,623 busy hour call attempts. Table 1 shows the BHCA for various call types and call scenarios between different endpoints. In addition to the call scenarios shown, the Cisco Unified Presence Server in the SJC-RFD cluster maintained 1,000 active logins from Cisco IP Phone Messenger clients and monitored 1,000 user presence states.
NoteSome intercluster calls show different values for the two clusters involved in the call. This situation occurs because a conference, hold, or transfer supplementary services was performed at the originating cluster, which resulted in additional call processing at the originating cluster.
Table 1 Very Large Campus with Clustering over the WAN Site Model (SJC-RFD) Load Testing
Call Type Call Scenario SJC-RFD BHCA1 SFO-ORD BHCA DFW BHCA NYC BHCA ATL
BHCA YYZ
BHCAIntracluster calls
SJC IP phone to SJC Cisco Unified Contact Center Express
3,000
SJC IP phone to SJC Cisco Unified MeetingPlace
4,095
SJC IP phone to SJC Cisco Unity
4,725
SJC IP phone to SJC IP phone
5,400
SJC IP phone to SJC IP phone (blind transfer)
1,013
SJC IP phone to SJC IP phone (consult transfer)
1,013
SJC IP phone to SJC IP phone (hold)
1,350
SJC IP phone to SJC IP phone (conference)
900
SJC encrypted IP phone to SJC encrypted IP phone
1,800
SJC encrypted IP phone to SJC encrypted IP phone (blind transfer)
338
SJC encrypted IP phone to SJC encrypted IP phone (consult transfer)
473
SJC encrypted IP phone to SJC encrypted IP phone (hold)
900
SJC encrypted IP phone to SJC encrypted IP phone (conference)
900
SJC video IP phone to SJC video IP phone
2.138
SJC video IP phone to SJC video IP phone (blind transfer)
473
SJC video IP phone to SJC video IP phone (consult transfer)
297
SJC video IP phone to SJC video IP phone (hold)
1,013
SJC video IP phone to SJC video IP phone (conference)
540
SJC IP phone to SJC PSTN2 to SJC PSTN to IP phone
35,280
SJC IP phone to SJC PSTN (blind transfer) to SJC PSTN to IP phone
2,520
SJC IP phone to SJC PSTN (consult transfer) to SJC PSTN to IP phone
2,520
SJC IP phone to SJC PSTN (conference) to SJC PSTN to IP phone
3,375
SJC IP phone to SJC analog (6624)
720
SJC IP phone to SJC analog (Cisco VG224/ Cisco VG248)
1,260
SJC IP phone to SJC encrypted PSTN to SJC PSTN to IP phone
756
SJC IP phone to SJC encrypted PSTN (blind transfer) to SJC PSTN to IP phone
504
SJC IP phone to SJC encrypted PSTN (consult transfer) to SJC PSTN to IP phone
504
SJC IP phone to SJC encrypted PSTN (conference) to SJC PSTN to IP phone
378
Intracluster BHCA Subtotal
78,185
Intercluster calls
SJC IP phone to ICT to SFO ICT to IP phone
158
158
SJC IP phone to ICT (hold) to SFO ICT to IP phone
135
68
SJC IP phone to ICT to ORD ICT to IP phone
158
158
SJC IP phone to ICT (hold) to ORD ICT to IP phone
180
90
SJC IP phone to ICT3 to DFW ICT to IP phone
599
599
SJC IP phone to ICT (blind transfer) to DFW ICT to IP phone
338
113
SJC IP phone to ICT (consult transfer) to DFW ICT to IP phone
338
113
SJC IP phone to ICT (hold) to DFW ICT to IP phone
342
171
SJC IP phone to ICT (conference) to DFW ICT to IP phone
342
114
SJC IP phone to ICT to NYC ICT to IP phone
450
450
SJC IP phone to ICT (blind transfer) to NYC ICT to IP phone
108
36
SJC IP phone to ICT (consult transfer) to NYC ICT to IP phone
108
36
SJC IP phone to ICT (hold) to NYC ICT to IP phone
118
59
SJC IP phone to ICT (conference) to NYC ICT to IP phone
108
36
SJC IP phone to ICT to ATL ICT to IP phone
68
68
SJC IP phone to ICT to YYZ ICT to IP phone
36
36
SJC IP phone to ICT (blind transfer) to YYZ ICT to IP phone
13
4
SJC IP phone to ICT (consult transfer) to YYZ ICT to IP phone
13
4
SJC IP phone to ICT (hold) to YYZ ICT to IP phone
10
5
SJC IP phone to ICT (conference) to YYZ ICT to IP phone
18
6
SFO IP phone to ICT to SJC ICT to IP phone
293
293
SFO IP phone to ICT (hold) to SJC ICT to IP phone
68
135
SFO IP phone to ICT to RFD ICT to IP phone
90
90
SFO IP phone to ICT (hold) to RFD ICT to IP phone
151
302
DFW IP phone to ICT to SJC ICT to IP phone
302
302
DFW IP phone to ICT (blind transfer) to RFD ICT to IP phone
50
149
DFW IP phone to ICT (consult transfer) to RFD ICT to IP phone
50
149
DFW IP phone to ICT (hold) to RFD ICT to IP phone
77
153
DFW IP phone to ICT (conference) to RFD ICT to IP phone
48
144
NYC IP phone to ICT to RFD ICT to IP phone
599
599
ATL IP phone to ICT to SJC ICT to IP phone
36
36
YYZ IP phone to ICT to RFD ICT to IP phone
36
36
Intercluster BHCA Subtotals
5,438
1,294
2,006
1,216
104
92
BHCA Grand Total for SJC-RFD Sites
83,623
1 BHCA = busy hour call attempts.
2 PSTN = public switched telephone network.
3 ICT = intercluster trunk.
Multisite Centralized, Clustering over the WAN with Unified SRST (SFO-ORD) Load Testing
This section describes call load testing for calls originating or terminating in the Unified SRST sites in the Multisite Centralized, Clustering over the WAN with Unified SRST (SFO-ORD) site model. The BHCA grand total tested for the SFO-ORD cluster was 29,863 busy hour call attempts. Table 2 shows the number of BHCA that were made from and to various sites and endpoints. This table shows BHCA for various call types and call scenarios.
NoteSome intercluster calls show different values for the two clusters involved in the call. This situation occurs because the hold service was performed at the originating cluster, which resulted in additional call processing at the originating cluster.
Table 2 Load Testing for Multisite Centralized, Clustering over the WAN with Unified SRST Site Model
Call Type Call Scenario SJC/RFD BHCA1 SFO/ORD BHCA DFW BHCA NYC BHCA ATL
BHCA YYZ
BHCAIntracluster calls
SFO IP phone to SFO IP phone
2,700
SFO IP phone to SFO IP phone (blind transfer)
270
SFO IP phone to SFO IP phone (consult transfer)
270
SFO IP phone to SFO IP phone (hold)
225
SFO IP phone to SFO IP phone (conference)
720
SFO IP phone to SFO PSTN2 to SFO PSTN to IP phone
17,820
SFO IP phone to SFO PSTN (blind transfer) to SFO PSTN to IP phone
600
SFO IP phone to SFO PSTN (consult transfer) to SFO PSTN to IP phone
600
SFO IP phone to SFO PSTN (hold) to SFO PSTN to IP phone
630
SFO IP phone to SFO PSTN (conference) to SFO PSTN to IP phone
1,200
SFO IP phone to SFO Unity Connection
1,125
Intracluster BHCA Subtotal
26,160
Intercluster calls
SJC IP phone to ICT to SFO ICT to IP phone
158
158
SJC IP phone to ICT (hold) to SFO ICT to IP phone
135
68
SJC IP phone to ICT to ORD ICT to IP phone
158
158
SJC IP phone to ICT (hold) to ORD ICT to IP phone
180
90
SFO IP phone to ICT to SJC ICT to IP phone
293
293
SFO IP phone to ICT (hold) to SJC ICT to IP phone
68
135
SFO IP phone to ICT to RFD ICT to IP phone
90
90
SFO IP phone to ICT (hold) to RFD ICT to IP phone
151
302
SFO IP phone to ICT to DFW ICT to IP phone
900
900
SFO IP phone to ICT (hold) to DFW ICT to IP phone
225
113
SFO IP phone to ICT to NYC ICT to IP phone
450
450
SFO IP phone to ICT (hold) to NYC ICT to IP phone
135
68
SFO IP phone to ICT to ATL ICT to IP phone
158
158
SFO IP phone to ICT to YYZ ICT to IP phone
68
68
SFO IP phone to ICT (hold) to YYZ ICT to IP phone
45
23
DFW IP phone to ICT to SFO ICT to IP phone
135
135
DFW IP phone to ICT (hold) to SFO ICT to IP phone
68
135
DFW IP phone to ICT to ORD ICT to IP phone
180
180
DFW IP phone to ICT (hold) to ORD ICT to IP phone
23
45
NYC IP phone to ICT to SFO ICT to IP phone
113
113
NYC IP phone to ICT to ORD ICT to IP phone
248
495
ATL IP phone to ICT to ORD ICT to IP phone
68
68
YYZ IP phone to ICT to SFO ICT to IP phone
68
68
Intercluster BHCA Subtotals
602
3,703
1,508
1,126
226
159
BHCA Grand Total for SFO-ORD Sites
29,863
1 BHCA = busy hour call attempts.
2 PSTN = public switched telephone network.
Large SIP Site (DFW) Load Testing
This section describes call load testing for calls originating or terminating in the Dallas (DFW) site in the Large SIP Site model. The BHCA grand total tested for the DFW cluster was 30,436 busy hour call attempts. Table 3 shows the BHCA for various call types and call scenarios between different endpoints.
NoteSome intercluster calls show different values for the two clusters involved in the call. This situation occurs because a conference, hold, or transfer supplementary services was performed at the originating cluster, which resulted in additional call processing at the originating cluster.
Table 3 Large SIP Site Model (DFW) Load Testing
Call Type Call Scenario SJC-RFD BHCA1 SFO/ORD BHCA DFW BHCA NYC BHCA ATL
BHCA YYZ
BHCA AZO BHCAIntracluster calls
DFW IP phone to DFW IP phone
3,375
DFW IP phone to DFW IP phone (blind transfer)
1,080
DFW IP phone to DFW IP phone (consult transfer)
1,080
DFW IP phone to DFW IP phone (hold)
1,125
DFW IP phone to DFW IP phone (conference)
1,350
DFW IP phone to DFW PSTN2 to DFW PSTN to IP phone
10,238
DFW IP phone to DFW PSTN (blind transfer) to DFW PSTN to IP phone
570
DFW IP phone to DFW PSTN (consult transfer) to DFW PSTN to IP phone
570
DFW IP phone to DFW PSTN (hold) to DFW PSTN to IP phone
1,350
DFW IP phone to DFW PSTN (conference) to DFW PSTN to IP phone
1,350
DFW IP phone to DFW Unity
3,000
Intracluster BHCA Subtotal
25,088
Intercluster calls
SJC IP phone to ICT to DFW ICT to IP phone
599
599
SJC IP phone to ICT (blind transfer) to DFW ICT to IP phone
338
113
SJC IP phone to ICT (consult transfer) to DFW ICT to IP phone
338
113
SJC IP phone to ICT (hold) to DFW ICT to IP phone
342
171
SJC IP phone to ICT (conference) to DFW ICT to IP phone
342
114
SFO IP phone to ICT to DFW ICT to IP phone
900
900
SFO IP phone to ICT (hold) to DFW ICT to IP phone
225
113
DFW IP phone to ICT to SFO ICT to IP phone
135
135
DFW IP phone to ICT (hold) to SFO ICT to IP phone
68
135
DFW IP phone to ICT to ORD ICT to IP phone
180
180
DFW IP phone to ICT (hold) to ORD ICT to IP phone
23
45
DFW IP phone to ICT to SJC ICT to IP phone
599
599
DFW IP phone to ICT (blind transfer) to RFD ICT to IP phone
113
338
DFW IP phone to ICT (consult transfer) to RFD ICT to IP phone
113
338
DFW IP phone to ICT (hold) to RFD ICT to IP phone
171
342
DFW IP phone to ICT (conference) to RFD ICT to IP phone
114
342
DFW IP phone to ICT to NYC ICT to IP phone
302
302
DFW IP phone to ICT (conference) to NYC ICT to IP phone
168
56
NYC IP phone to ICT to DFW ICT to IP phone
302
302
Intercluster BHCA Subtotals
3,068
1,530
5,348
660
BHCA Grand Total for DFW Site
30,436
1 BHCA = busy hour call attempts.
2 PSTN = public switched telephone network.
Cisco CallManager 4.2(3) Interoperability Site (NYC) Load Testing
This section describes call load testing for calls originating or terminating in the New York City (NYC) site in the Cisco CallManager 4.2(3) Interoperability Site model. The BHCA grand total tested for the NYC cluster was 3,002 busy hour call attempts. Table 4 shows the BHCA for intercluster calls between different endpoints for various call scenarios.
NoteSome calls show different values for the two clusters involved in the call. This situation occurs because a conference, hold, or transfer supplementary services was performed at the originating cluster, which resulted in additional call processing at the originating cluster.
Table 4 Cisco CallManager 4.2(3) Interoperability Site Model (NYC) Load Testing
Call Type Call Scenario SJC-RFD BHCA1 SFO-ORD BHCA DFW BHCA NYC BHCA ATL
BHCA YYZ
BHCA AZO BHCAIntercluster calls
SJC IP phone to ICT2 to NYC ICT to IP phone
450
450
SJC IP phone to ICT (blind transfer) to NYC ICT to IP phone
108
36
SJC IP phone to ICT (consult transfer) to NYC ICT to IP phone
108
36
SJC IP phone to ICT (hold) to NYC ICT to IP phone
118
59
SJC IP phone to ICT (conference) to NYC ICT to IP phone
108
36
SFO IP phone to ICT to NYC ICT to IP phone
450
450
SFO IP phone to ICT (hold) to NYC ICT to IP phone
135
68
DFW IP phone to ICT to NYC ICT to IP phone
302
302
DFW IP phone to ICT (conference) to NYC ICT to IP phone
168
56
NYC IP phone to ICT to RFD ICT to IP phone
599
599
NYC IP phone to ICT to SFO ICT to IP phone
113
113
NYC IP phone to ICT to ORD ICT to IP phone
495
495
NYC IP phone to ICT to DFW ICT to IP phone
302
302
Intercluster BHCA Subtotals
1,491
1,193
772
3,002
BHCA Grand Total for NYC Site
3,002
1 BHCA = busy hour call attempts.
2 ICT = intercluster trunk.
Small Campus SIP Unified Communications Manager Express Site (ATL) Load Testing
This section describes call load testing for calls originating or terminating in the Atlanta (ATL) site in the Small Campus SIP Unified Communications Manager Express Site model. The BHCA grand total tested for the ATL cluster was 330 busy hour call attempts. Table 5 shows the BHCA for intercluster calls between different endpoints in this site and other sites.
Table 5 Small Campus SIP Unified Communications Manager Express Site Model (ATL) Load Testing
Call Type Call Scenario SJC-RFD BHCA1 SFO-ORD BHCA DFW BHCA NYC BHCA ATL
BHCA YYZ
BHCA AZO BHCAIntercluster calls
SJC IP phone to ICT2 to ATL ICT to IP phone
68
68
SFO IP phone to ICT to ATL ICT to IP phone
158
158
ATL IP phone to ICT to SJC ICT to IP phone
36
36
ATL IP phone to ICT to ORD ICT to IP phone
68
68
Intercluster BHCA Subtotals
104
226
330
BHCA Grand Total for ATL Site
330
1 BHCA = busy hour call attempts.
2 ICT = intercluster trunk.
Small Campus H.323 Unified Communications Manager Express Site (YYZ) Load Testing
This section describes call load testing for calls originating or terminating in the Toronto (YYZ) site in the Small Campus H.323 Unified Communications Manager Express Site model. The BHCA grand total tested for the YYZ cluster was 182 busy hour call attempts. Table 6 shows the BHCA for intercluster calls between different endpoints for various call scenarios.
NoteSome calls show different values for the two clusters involved in the call. This situation occurs because a conference, hold, or transfer supplementary services was performed at the originating cluster, which resulted in additional call processing at the originating cluster.
Table 6 Small Campus H.323 Unified Communications Manager Express Site Model (YYZ) Load Testing
Call Type Call Path SJC-RFD BHCA1 SFO-ORD BHCA DFW BHCA NYC BHCA ATL
BHCA YYZ
BHCA AZO BHCAIntercluster calls
SJC IP phone to ICT2 to YYZ ICT to IP phone
36
36
SJC IP phone to ICT (blind transfer) to YYZ ICT to IP phone
13
4
SJC IP phone to ICT (consult transfer) to YYZ ICT to IP phone
13
4
SJC IP phone to ICT (hold) to YYZ ICT to IP phone
10
5
SJC IP phone to ICT (conference) to YYZ ICT to IP phone
18
6
SFO IP phone to ICT to YYZ ICT to IP phone
68
68
SFO IP phone to ICT (hold) to YYZ ICT to IP phone
45
23
YYZ IP phone to ICT to RFD ICT to IP phone
36
36
Intercluster BHCA Subtotals
126
113
182
BHCA Grand Total for YYZ Site
182
1 BHCA = busy hour call attempts.
2 ICT = intercluster trunk.
Medium Business with Remote Locations (AZO) Load Testing
This section describes call load testing for calls originating or terminating in the Kalamazoo (AZO) site in the Medium Business with Remote Locations Site model. The BHCA grand total tested for the AZO cluster was 3833 busy hour call attempts. Table 7 shows the BHCA for intercluster calls between different endpoints in this site.
Table 7 Medium Business with Remote Locations (AZO) Load Testing
Call Type Call Scenario SJC-RFD BHCA1 SFO-ORD BHCA DFW BHCA NYC BHCA ATL
BHCA YYZ
BHCA AZO BHCAIntercluster calls
AZO IP phone to AZO IP phone
308
AZO IP phone to AZO IP phone (blind transfer)
105
AZO IP phone to AZO IP phone (consult transfer)
105
AZO IP phone to AZO IP phone (hold)
140
AZO IP phone to AZO IP phone (conference)
112
AZO IP phone to AZO PSTN to AZO PSTN to IP phone
1568
AZO IP phone to AZO PSTN (blind transfer) to AZO PSTN to IP phone
140
AZO IP phone to AZO PSTN (consult transfer) to AZO PSTN to IP phone
140
AZO IP phone to AZO PSTN (hold) to AZO PSTN to IP phone
63
AZO IP phone to AZO PSTN (conference) to AZO PSTN to IP phone
140
AZO IP phone to AZO Cisco Unified MeetingPlace Express
172
AZO IP phone to AZO Unity Connection
840
Intercluster BHCA Subtotals
3,833
BHCA Grand Total for AZO Site
3,833
1 BHCA = busy hour call attempts.
