Cisco Unified Communications System for Contact Center Release 6.0(1)

Career Certifications
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Career Certifications

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The Cisco Certified Voice Professional (CCVP) certification and related certifications are designed for IT professionals who are responsible for integrating voice technology into underlying network architectures. Individuals who earn a CCVP certification can help create a telephony solution that is transparent, scalable, and manageable. Earning a CCVP certification validates a robust set of skills in implementing, operating, configuring, and troubleshooting a converged IP network. The certification content focuses on many components of the Cisco Unified Communications system, including Cisco Unified Communications Manager, quality of service (QoS), gateways, gatekeepers, IP phones, voice applications, and utilities on Cisco routers and Cisco Catalyst switches.