Cisco Unified Communications System for Contact Center Release 6.0(1)

Plan and Prepare for Your System Installation
   Home    History
Prepare and Plan TOC
Cisco Unified Communications Features and Benefits Overview
Contact Center Overview
Planning Concepts
Planning Tasks
Additional Sites and Services

Plan and Prepare for Your System Installation

Download PDF
Download Site_Content_PDF
give_us_feedback

This topic provides the system-level information required to install contact center components in Cisco Unified Communications System Release 6.0(1).

Planning Your System Installation

Preparing for Your System Installation

Planning Your System Installation

This topic provides an overview of the primary components typically deployed in a contact center environment and the installation processes for contact center components. It also describes the types of installations and various installation strategies.

This topic contains the following sections:

Cisco Unified Communications System Overview Opens new window

Scope of this Installation Documentation Opens new window

System Installation Overview Opens new window

System Installation Strategies Opens new window

Interoperability and Compatibility Portals Opens new window

When you have reviewed preinstallation planning, installation approach, and dependencies, go to Preparing for Your System Installation Opens new window.

For information about the installation order and process for contact center components, see Performing Your System Installation Opens new window.

Preparing for Your System Installation

This topic provides information that you should review before the actual installation process such as the general installation approach, release set software and firmware versions of the contact center components being installed, and dependencies impacting system installation.

This topic contains the following sections:

Before You Begin Opens new window

System Installation Approach Opens new window

Release Set Versions Opens new window

System Installation Dependencies Opens new window

When your installation plans are in place and you are ready to install components, go to Performing Your System Installation Opens new window.