Cisco Unified CallManager Serviceability Administration Guide, Release 4.2(3)
Export CDR/CMR Records Configuration
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Export CDR/CMR Records Configuration

Table Of Contents

Export CDR/CMR Records Configuration

Viewing Export CDR/CMR Records Results


Export CDR/CMR Records Configuration


This chapter describes how to export CDR/CMR records.

Using Export CDR/CMR in the CDR menu in Cisco Unified CallManager CDR Analysis and Reporting, you can export CDR/CMR dump information to the location of your choice on your computer. The CDR/CMR dump exists in the CSV format.

The following procedure describes how to export CDR/CMR dumps to a file.

Procedure


Step 1 From CDR Analysis and Reporting, choose CDR > Export CDR/CMR.

The Export CDR/CMR records window displays.

Step 2 In the From Date and To Date pull-down menus, choose a date range for the CDR/CMR dump.

Step 3 In Select records, check the CDR and/or CMR check box.

Step 4 Click Export to File.


Note If you do not check the Delete File check box(es) (for example, if the CDR or CMR dump files get left undeleted), the background process deletes the files on a daily basis. Because the CDR and CMR dump files a large size, Cisco recommends that you download the file to a local disk and delete them from the server to avoid disk usage in the server side.


The Export CDR/CMR records Result window displays. See Viewing Export CDR/CMR Records Results.


Related Topics

Viewing Export CDR/CMR Records Results

CDR Search Configuration

Chapter 14 "CDR Analysis and Reporting," Cisco Unified CallManager Serviceability System Guide

Viewing Export CDR/CMR Records Results

The following procedure describes how to view Export CDR/CMR record results.

Before You Begin

Before you begin the following procedure, perform all the steps in the "Export CDR/CMR Records Configuration" section.

Procedure


Step 1 From the Export CDR/CMR record Results window, right click either the CDR Dump or CMR Dump link.

A pop-up window that comprises the following option displays:

Open—This option allows you to open the web page that contains the CDR/CMR dump in the same window.

Open in a New Window—This option allows you to open the web page that contains the CDR/CMR dump in a new window.

Save Target As...—This option allows you to save the CDR/CMR dump to a location on your computer.

Print Target—This option allows you to print out the CDR/CMR dump.

Copy Shortcut—This option allows you to copy the web page shortcut to paste in another file.

Add to Favorites—This option allows you to add the CDR/CMR dump to your Favorites folder.

Properties—This option provides the properties of the CDR/CMR dump file.

Step 2 Choose one of the options from the pop-up window.

Step 3 If you chose to save the CDR/CMR dump to your computer, choose a location in which to save the dump and click Save. After the download is complete, you can locate the file wherever you downloaded it to open it.

Step 4 To delete the CDR and/or CMR dump, check the Delete File check box and click either Back or Close.

The files get deleted.


Related Topics

Export CDR/CMR Records Configuration

CDR Search Configuration

Chapter 14 "CDR Analysis and Reporting," Cisco Unified CallManager Serviceability System Guide