Cisco Unified CallManager Serviceability Administration Guide, Release 4.2(3)
Alarm Definitions
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Alarm Definitions

Table Of Contents

Alarm Definitions

Searching for and Viewing an Alarm Definition

Creating User-Defined Description in the Alarm Definition

Alarm Definition Catalog Descriptions


Alarm Definitions


This chapter provides procedural information to search, view, and create user information for the Serviceability Alarm Definitions.

This chapter contains the following topics:

Searching for and Viewing an Alarm Definition

Creating User-Defined Description in the Alarm Definition

Alarm Definition Catalog Descriptions

Alarm definitions describe alarm messages: what they mean and how to recover from them.

You search the Alarm definitions database for alarm information. When you click on any service-specific alarm, a description of the alarm information and a recommended action display.

Cisco Unified CallManager stores alarm definitions and recommended actions in a standard query language (SQL) server database. The system administrator can search the database for definitions of all the alarms. The definitions include the alarm name, description, explanation, recommended action, severity, parameters, and monitors. This information aids the administrator in process of troubleshooting problems that Cisco Unified CallManager encounters.

Searching for and Viewing an Alarm Definition

This section describes how to search for and view an alarm definition.

Procedure


Step 1 From Cisco Unified CallManager Administration, choose Application > Cisco Unified CallManager Serviceability.

The Cisco Unified CallManager Serviceability window displays.

Step 2 Choose Alarm > Definitions.

Step 3 From the Equals field, choose a catalog of alarm definitions or enter the alarm name in the Enter Alarm Name field. See Table 3-1.

Step 4 Click the Find button.

The definitions list displays for the alarm catalog that you chose.


Note Multiple pages of alarm definitions may exist. To choose another page, click the Next or Last button at the bottom of the Alarm Message Definitions window.


Step 5 In the list, click the hyperlink alarm definition for which you want alarm details.

The Alarm Details window displays.

Step 6 To add text to the alarm definition User Defined Text box, see the "Creating User-Defined Description in the Alarm Definition" section.

Step 7 To return to the Alarm Message Definitions window, click Back to Find/List Alarms.


Related Topics

Creating User-Defined Description in the Alarm Definition

Alarm Definition Catalog Descriptions

Creating User-Defined Description in the Alarm Definition

This section describes how to create user information for Cisco Unified CallManager alarms. The information that you create provides an addition to the definition that Cisco Unified CallManager provides.

Procedure


Step 1 From Cisco Unified CallManager Administration, choose Application > Cisco Unified CallManager Serviceability.

The Cisco Unified CallManager Serviceability window displays.

Step 2 Choose Alarm > Definitions.

Step 3 From the Equals field, choose a catalog of alarm definitions or enter the alarm name in the Enter Alarm Name field. See Table 3-1.

Step 4 Click the Find button.

The definitions list displays for the alarm catalog that you chose.


Note Multiple pages of alarm definitions may exist. To choose another page, click the Next or Last button at the bottom of the Alarm Message Definitions window.


Step 5 In the list, click the hyperlink alarm definition for which you want alarm details.

The Alarm Details window displays.

Step 6 In the User Defined Text box, use freestyle mode to enter the text for the definition.

Step 7 To save your changes, click the Update button.

Step 8 To return to the Alarm Message Definitions window, click Back to Find/List Alarms.


Related Topics

Searching for and Viewing an Alarm Definition

Alarm Definition Catalog Descriptions

Alarm Definition Catalog Descriptions

Table 3-1 contains the alarm definition catalog descriptions.

Table 3-1 Alarm Definition Catalogs 

Name
Description

CallManager

All Cisco Unified CallManager alarm definitions

CEFAlarmCatalog

All Cisco Extended Functions alarm definitions

CMIAlarmCatalog

All Cisco messaging interface alarm definitions

CtiManagerAlarmCatalog

All Cisco computer telephony integration (CTI) manager alarm definitions

DBAlarmCatalog

All Cisco database (Aupair) alarm definitions

GenericAlarmCatalog

All generic alarm definitions that all applications share

IpVmsAlarmCatalog

All IP voice media streaming applications alarm definitions

JavaApplications

All Cisco Unified CallManager Java Applications alarm definitions

Note You cannot configure JavaApplications alarms by using the alarm configuration web pages. You generally configure these alarms to go to the Event Logs and to generate SNMP traps to integrate with CiscoWorks2000. Use the registry editor that is provided with your operating system to view or change alarm definitions and parameters.

MLAAlarmCatalog

MLA alarm definitions

Note You cannot configure MLA alarms by using the alarm configuration web pages. By default, MLA alarms route to the Sys Log, Event Log, and Data Collector. Use the registry editor that is provided with your operating system to view or change alarm definitions and parameters.

TCDSRVAlarm Catalog

All Cisco telephony call dispatcher service alarm definitions

TFTPAlarmCatalog

All Cisco TFTP alarm definitions


Related Topics

Searching for and Viewing an Alarm Definition

Creating User-Defined Description in the Alarm Definition