Guest

Cisco Unified Communications Manager (CallManager)

Release Notes for the Bulk Administration Tool Release 3.0(3)

  • Viewing Options

  • PDF (151.5 KB)
  • Feedback
Release Notes for the Bulk Administration Tool Release 3.0(3)

Table Of Contents

Release Notes for the Bulk Administration Tool Release 3.0(3)

Contents

Introduction

System Requirements

New and Changed Information

Release 3.0(3)

Limitations and Restrictions

Issues with Netscape Navigator

Resolved Caveats

Resolved Caveats - Release 3.0(3)

Troubleshooting

Service and Support

Obtaining Documentation

World Wide Web

Documentation CD-ROM

Ordering Documentation

Obtaining Technical Assistance

Cisco.com

Technical Assistance Center

Documentation Feedback


Release Notes for the Bulk Administration Tool Release 3.0(3)


September 19, 2000

These release notes describe the caveats for the Bulk Administration Tool (BAT) Release 3.0(3). There are no new features for BAT in Release 3.0(3).

Use these release notes in conjunction with the Release Notes for the Bulk Administration Tool (BAT) Release 3.0(2) and Configuring the Bulk Administration Tool (BAT) Release 3.0(2) documents, located on Cisco Connection Online (CCO) at:

http://www.cisco.com/univercd/cc/td/doc/product/voice/sw_ap_to/admin/index.htm

The latest software upgrades and release notes for Cisco CallManager 3.0(3) are available on Cisco Connection Online (CCO) at:

http://www.cisco.com/cgi-bin/tablebuild.pl/callmgr.

Contents

These release notes discuss the following topics:

Introduction

System Requirements

New and Changed Information

Resolved Caveats

Troubleshooting

Service and Support

Obtaining Documentation

Obtaining Technical Assistance

Introduction

The Bulk Administration Tool (BAT) is a plug-in application to the Cisco CallManager. BAT enables you to add up to 10,000 phones and users to the Cisco CallManager application. Using BAT, you can also perform bulk modifications to phones and delete several phones at one time.

System Requirements

The following specifications apply to BAT Release 3.0(3):

BAT Release 3.0(3) is compatible with Cisco CallManager Release 3.0(3).

BAT must be installed on the Cisco CallManager, along with the primary publisher database, and Microsoft Posting Acceptor 1.01.


Note If Microsoft Posting Acceptor 1.01 is not installed on your system, you are prompted to install Microsoft Posting Acceptor 1.01.


The BAT application uses approximately 7 MB of disk space for the executable and the online documentation.

The BAT application requires no maintenance other than possible upgrades when Cisco CallManager is upgraded.

Only administrators require access to BAT.

New and Changed Information

Release 3.0(3)

The Bulk Administration Tool Release 3.0(3), a maintenance release, offers no new features. Refer to the "Resolved Caveats" for more information.

Limitations and Restrictions

The following section describes the known limitations and restrictions for BAT 3.0(3).

Issues with Netscape Navigator

The following section describes limitations users may encounter while using Netscape Navigator to view BAT 3.0(3).

The transaction status does not display in Netscape Navigator.

To view latest log, click Latest Log; then, press Ctrl + R to refresh the page so that you view the latest log. Otherwise, BAT 3.0(3) may show previous transaction details.

In Netscape Navigator 4.7, the '+' sign on detailed web-help does not display, although detailed web-help feature is available.

When user clicks on View File in the BAT tool, Netscape Navigator does not display the file unless it is a standard file type, such as ".txt" or ".csv." To view other file types, use BAT with Microsoft Internet Explorer.

Do not use Netscape Navigator to insert phones or users from the Cisco CallManager server. Users can use Netscape Navigator from any other client machine to perform insert actions.

Resolved Caveats

Resolved Caveats - Release 3.0(3)

Table 1 lists and describes Caveats that were resolved in the Bulk Administration Tool Release 3.0(3).

Table 1 Bulk Administration Tool Release 3.0(3) Resolved Caveats 

DDTS Number
Summary
Explanation
Cisco CallManager

CSCds19003

BAT should remove its own ODBC DSN only

A BAT 3.0(3) code change fixed this caveat.

CSCds04998

IIS services fail and restart after a period of time

This could be reproduced only when a foreign key violation exists and causes the database layer to throw a huge amount of errors. Microsoft is investigating this further.


Troubleshooting

For specific troubleshooting information, refer to the Cisco IP Telephony Troubleshooting Guide for Release 3.0. You can access this guide at the following website address:

http://www.cisco.com/univercd/cc/td/doc/product/voice/c_callmg/3_0/index.htm

Service and Support

For service and support, contact Cisco Technical Assistance Center (TAC) at:

http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml

Obtaining Documentation

This section provides different methods of obtaining Cisco documentation.

World Wide Web

You can access the most current Cisco documentation on the World Wide Web at http://www.cisco.com, http://www-china.cisco.com, or http://www-europe.cisco.com.

Documentation CD-ROM

Cisco documentation and additional literature are available in a CD-ROM package, which ships with your product. The Documentation CD-ROM is updated monthly. Therefore, it is probably more current than printed documentation. The CD-ROM package is available as a single unit or as an annual subscription.

Ordering Documentation

Registered CCO users can order the Documentation CD-ROM and other Cisco Product documentation through our online Subscription Services at http://www.cisco.com/cgi-bin/subcat/kaojump.cgi.

Nonregistered CCO users can order documentation through a local account representative by calling Cisco's corporate headquarters (California, USA) at 408 526-4000 or, in North America, call 800 553-NETS (6387).

Obtaining Technical Assistance

Cisco provides Cisco Connection Online (CCO) as a starting point for all technical assistance. Warranty or maintenance contract customers can use the Technical Assistance Center. All customers can submit technical feedback on Cisco documentation using the web, e-mail, a self-addressed stamped response card included in many printed docs, or by sending mail to Cisco.

Cisco.com

Cisco.com is the foundation of a suite of interactive, networked services that provides immediate, open access to Cisco information and resources at anytime, from anywhere in the world. This highly integrated Internet application is a powerful, easy-to-use tool for doing business with Cisco.

Cisco.com provides a broad range of features and services to help customers and partners streamline business processes and improve productivity. Through Cisco.com, you can find information about Cisco and our networking solutions, services, and programs. In addition, you can resolve technical issues with online technical support, download and test software packages, and order Cisco learning materials and merchandise. Valuable online skill assessment, training, and certification programs are also available.

Customers and partners can self-register on Cisco.com to obtain additional personalized information and services. Registered users can order products, check on the status of an order, access technical support, and view benefits specific to their relationships with Cisco.

To access Cisco.com, go to the following website:

http://www.cisco.com

Technical Assistance Center

The Cisco Technical Assistance Center (TAC) is available to warranty or maintenance contract customers who need technical assistance with a Cisco product that is under warranty or covered by a maintenance contract.

To display the TAC web site that includes links to technical support information and software upgrades and for requesting TAC support, use www.cisco.com/techsupport.

To contact by e-mail, use one of the following:

Language
E-mail Address

English

tac@cisco.com

Hanzi (Chinese)

chinese-tac@cisco.com

Kanji (Japanese)

japan-tac@cisco.com

Hangul (Korean)

korea-tac@cisco.com

Spanish

tac@cisco.com

Thai

thai-tac@cisco.com


In North America, TAC can be reached at 800 553-2447 or 408 526-7209. For other telephone numbers and TAC e-mail addresses worldwide, consult the following web site: http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml.

Documentation Feedback

If you are reading Cisco product documentation on the World Wide Web, you can submit technical comments electronically. Click Feedback in the toolbar and select Documentation. After you complete the form, click Submit to send it to Cisco.

You can e-mail your comments to bug-doc@cisco.com.

To submit your comments by mail, for your convenience many documents contain a response card behind the front cover. Otherwise, you can mail your comments to the following address:

Cisco Systems, Inc.
Document Resource Connection
170 West Tasman Drive
San Jose, CA 95134-9883

We appreciate and value your comments.