Cisco Unified CallManager System Guide, Release 4.2(3)
Administrative Accounts and Passwords
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Administrative Accounts and Passwords

Table Of Contents

Administrative Accounts and Passwords

Administrator Account

BackAdmin Account

CCMCDR Account

CCMEML Account

CCMService Account

CCMServiceRW Account

CCMUser

SQLSvc Account

SQL Server Administration (sa) Account

Where to Find More Information


Administrative Accounts and Passwords


This section provides descriptions and guidelines for administrative accounts and passwords on a Cisco Unified CallManager system. It covers the following topics:

Administrator Account

BackAdmin Account

CCMCDR Account

CCMEML Account

CCMService Account

CCMServiceRW Account

SQLSvc Account

SQL Server Administration (sa) Account

Where to Find More Information


Caution For each account, Cisco requires that the same password exist on every server in the cluster.

Administrator Account

The Administrator account serves as the default Windows NT administration account. Cisco Unified CallManager does not use this password.


Caution The same password must exist on every server in the cluster.

Use the following procedure to change the Administrator password.

Procedure


Step 1 Right-click the My Computer icon on the desktop.

Step 2 Choose the Manage option.

Step 3 In the window that opens, navigate to Local Users and Groups.

Step 4 Open the Users folder.

Step 5 Right-click Administrator.

Step 6 Choose the Set Password option.

Step 7 In the window that opens, type the new password in the New Password field and again in the Confirm password field; then, click OK.

Step 8 If the Cisco Unified CallManager Administration window does not display, execute Start > Programs > Administrative Tools > Services.

Step 9 Restart the IIS Admin service and the World Wide Web Publishing service.


BackAdmin Account

The BackAdmin account supports the Backup service on a Cisco Unified CallManager system.


Caution Cisco requires that the same password exist on every server in the cluster.

CCMCDR Account

The CCMCDR account supports the Cisco CDR Insert service, the Cisco Tomcat service, and the CDR Analysis and Reporting (CAR) tool.


Caution Cisco requires that the same password exist on every server in the cluster.

CCMEML Account

The CCMEML account supports the Cisco Extension Mobility Logout service.


Caution Cisco requires that the same password exist on every server in the cluster.

CCMService Account

The CCMService account supports the Cisco Extended Functions service and the Cisco RIS Data Collector service.


Caution Cisco requires that the same password exist on every server in the cluster.

CCMServiceRW Account

The CCMServiceRW account supports the Cisco Unified CallManager and Cisco CTIManager services.


Caution Cisco requires that the same password exist on every server in the cluster.

CCMUser

Use the CCMUser account for anonymous access to the Cisco Unified CallManager web site. When you are accessing the Cisco Unified CallManager web pages, this account gives you access without logging into NT.


Caution Cisco requires that the same password exist on every server in the cluster.

SQLSvc Account

The SQLSvc account functions as the core account that is used for server-to-server interaction within a Cisco Unified CallManager system. This account supports the Cisco Database Layer Monitor service and must be the same on every machine in the cluster for database replication to work properly.


Caution Cisco requires that the same password exist on every server in the cluster.

SQL Server Administration (sa) Account

This account serves as the default SQL Server administration account. You only use the sa password during installation and migration. Most of the system does not use this account.


Caution Cisco requires that the same password exist on every server in the cluster.

Where to Find More Information

Related Topics

Cisco Unified CallManager Groups

Call Admission Control

Services

Additional Cisco Documentation

Service Parameters Configuration, Cisco Unified CallManager Administration Guide

Installing Cisco Unified CallManager Release 4.2(3)

Upgrading Cisco Unified CallManager Release 4.2(3)

Cisco Unified Communications Backup and Restore System (BARS) Administration Guide

Cisco Unified CallManager Serviceability Administration Guide

Cisco Unified CallManager Serviceability System Guide