Cisco CallManager Administration Guide, Release 3.3(2)
Voice Mail Profile Configuration
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Voice Mail Profile Configuration

Table Of Contents

Voice Mail Profile Configuration

Finding Voice Mail Profiles

Copying a Voice Mail Profile

Deleting a Voice Mail Profile

Configuring a Voice Mail Profile

Voice Mail Profile Configuration Settings


Voice Mail Profile Configuration


The Voice Mail Profile Configuration window of Cisco CallManager Administration allows you to define any line-related voice-mail information that is associated to a directory number, not a device.


Note A voice mail-profile gets assigned to a directory number, not a device.


The following topics provide information on voice-mail profiles:

Finding Voice Mail Profiles

Copying a Voice Mail Profile

Deleting a Voice Mail Profile

Configuring a Voice Mail Profile

Voice Mail Profile Configuration Settings

Voice Mail Connectivity to Cisco CallManager, Cisco CallManager System Guide

Cisco uOne Configuration Checklist, Cisco CallManager System Guide

Cisco Unity Configuration Checklist, Cisco CallManager System Guide

Finding Voice Mail Profiles

To search for a voice mail profile name, perform these procedures.

Procedure


Step 1 Choose Feature > Voice Mail > Voice Mail Profile.

The Find and List Voice Mail Profiles window displays.

Step 2 Choose the voice-mail profile criteria and click Find. To list all available voice-mail profiles, leave the criteria blank and click Find.


Related Topics

Copying a Voice Mail Profile

Deleting a Voice Mail Profile

Configuring a Voice Mail Profile

Voice Mail Profile Configuration Settings

Voice Mail Connectivity to Cisco CallManager, Cisco CallManager System Guide

Cisco uOne Configuration Checklist, Cisco CallManager System Guide

Cisco Unity Configuration Checklist, Cisco CallManager System Guide

Copying a Voice Mail Profile

To copy an existing voice mail profile, use the following procedure.


Step 1 To locate the voice-mail profile that you want to copy, follow the procedure on "Finding Voice Mail Profiles" section.

Step 2 Click the copy icon next to the profile that you want to copy.

Step 3 To update the voice-mail profile configuration settings, see Table 41-1.

Step 4 Click Insert.


Related Topics

Finding Voice Mail Profiles

Deleting a Voice Mail Profile

Configuring a Voice Mail Profile

Voice Mail Profile Configuration Settings

Voice Mail Connectivity to Cisco CallManager, Cisco CallManager System Guide

Cisco uOne Configuration Checklist, Cisco CallManager System Guide

Cisco Unity Configuration Checklist, Cisco CallManager System Guide

Deleting a Voice Mail Profile

To delete a voice mail profile, use the following procedure. You cannot delete the default profile or the No Voice Mail profile, and you cannot delete a voice-mail profile that is used by a device.


Step 1 To locate the voice-mail profile that you want to delete, follow the procedure on "Finding Voice Mail Profiles" section.

Step 2 Check the check box next to the voice-mail profiles that you want to delete. To select all the voice mail profiles in the window, check the check box in the matching records title bar.

Step 3 Click Delete Selected.


Related Topics

Finding Voice Mail Profiles

Copying a Voice Mail Profile

Configuring a Voice Mail Profile

Voice Mail Profile Configuration Settings

Voice Mail Connectivity to Cisco CallManager, Cisco CallManager System Guide

Cisco uOne Configuration Checklist, Cisco CallManager System Guide

Cisco Unity Configuration Checklist, Cisco CallManager System Guide

Configuring a Voice Mail Profile

To configure a voice-mail profile for a directory number, use the following procedure.

Procedure


Step 1 Choose a voice-mail profile or click the Add a New Voice Mail Profile link.

Step 2 Configure the appropriate settings as described in Table 41-1.

Step 3 To add the new voice mail profile, click Insert or to update the settings for an existing voice-mail profile, click Update.


Related Topics

Finding Voice Mail Profiles

Copying a Voice Mail Profile

Deleting a Voice Mail Profile

Voice Mail Profile Configuration Settings

Voice Mail Connectivity to Cisco CallManager, Cisco CallManager System Guide

Cisco uOne Configuration Checklist, Cisco CallManager System Guide

Cisco Unity Configuration Checklist, Cisco CallManager System Guide

Voice Mail Profile Configuration Settings

Table 41-1 describes the voice-mail profile configuration settings.

Table 41-1 Voice Mail Profile Configuration Settings 

Field
Description

Voice Mail Profile Name

Enter a name to identify the voice-mail profile.

Description

Enter the description of the profile.

Voice Mail Pilot

Choose the appropriate voice-mail pilot number that is defined in the Voice Mail Pilot Configuration or
Use Default Setting.

Voice Mail Box Mask

Specify the mask used to format the voice-mail box number for auto-registered phones. When forwarding a call to voice mail from a directory line on an auto-registered phone, Cisco CallManager applies this mask to the number configured in the Voice Mail Box field for that directory line.

For example, if you specify a mask of 972813XXXX, the voice-mail box number for directory number 7253 becomes 9728137253. If you do not enter a mask, the voice-mail box number is the same as the directory number (7253 in this example).

By default, Cisco CallManager sets the voice-mail box number to the same value as the directory number. You can change the voice-mail box number when configuring the directory number. See the "Configuring Directory Numbers" section on page 47-29 for more information.

Default

Check the box to make this profile name the default.

Note If you check the Default box, this voice-mail profile replaces your current default profile.


Related Topics

Finding Voice Mail Profiles

Copying a Voice Mail Profile

Deleting a Voice Mail Profile

Configuring a Voice Mail Profile

Voice Mail Connectivity to Cisco CallManager, Cisco CallManager System Guide

Cisco uOne Configuration Checklist, Cisco CallManager System Guide

Cisco Unity Configuration Checklist, Cisco CallManager System Guide