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Cisco Unified Communications Manager (CallManager)

VoIP Software

VoIP Software Increases Efficiencies, Improves Innovation

Voice over IP (VoIP) and VoIP software is the core technology that allows businesses to operate their phone systems over existing data networks.

L3 Module

VoIP software, which provides call control and management for operational efficiencies and cost savings, is also the foundation of advanced unified communications applications that support business innovation.

Featured VoIP Software Products

The Cisco portfolio of VoIP software includes:

  • Unified Communications Manager: VoIP software that provides traditional telephony features as well as advanced capabilities, such as mobility, presence, preference, video and multi-featured conferencing services, all designed to simplify communications, improve efficiency, and help enable collaboration. 
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  • Unified Communications Manager Business Edition: For businesses with 100 to 500 employees, this is the VoIP software component that integrates the benefits of voice, messaging, and video processing on a single appliance. It creates a cost-effective solution that is simple to set up, manage, and use, lowering the total cost of ownership.
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  • Unified Communications Manager Express: For small businesses or branch offices, this is VoIP software built into Cisco IOS software, which is the operating system that powers your small business or branch office routers. It is a cost-effective solution for voice and video IP communications.
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  • Unified Communications Clients: A softphone is another type of VoIP software that allows you to use an application on your computer for making calls and other communications functions.  For example, Cisco Unified Personal Communicator is VoIP software that integrates your most frequently used communications applications and services from a single, multimedia interface on your PC or Mac.
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