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Collaboration Case Studies

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Collaboration Customer References

Region Industry Products Customer
Americas Financial Services Cisco Contact Center Enterprise, Jabber, IP Phones, Unified Communications Manager, WebEx Republic Bank and Trust Company
Republic Bank saves more than $1 million annually and enhances customer services year round with a new call center built on Cisco solutions
Americas Technology Cisco Unified Communications Manager, WebEx, TelePresence, Jabber Applied Materials
Applied Materials reduced infrastructure and administrative costs while virtualizing workloads on internal private cloud
Americas Technology TelePresence, SmartSpaces Cisco IT (Video)
Cisco IT is enabling a workplace transformation that focuses on collaboration
Americas Education Cisco Hosted Collaboration Solution (HCS) Westmont College
California college deployed cost-effective solutions from Cisco Partners
Americas Technology Collaboration Meeting Rooms (CMR) Cisco IT (CMR)
Cisco IT describes deployment of Collaboration Meeting Rooms (CMR)
Americas Technology Jabber Cisco IT (Jabber)
Cisco IT Consolidates Jabberinto a SingleEnvironment
Americas Technology WebEx, TelePresence Cisco IT (Global Meetings)
Cisco IT provides essential guidelines for managing global meetings
Americas Healthcare IP Phones, Unified Communications Manager Roper St. Francis
Roper St. Francis Introduced cross-site collaboration capabilities
Americas Healthcare Unified Communications Manager Manteca Unified School District
California school engaged students with learning experiences beyond classroom walls
Americas Healthcare Contact Center Express, IP Phones, Jabber, Unified Communications Manager, WebEx Hospital Clinica Biblica (In Spanish)
Public clinic reduces missed calls rate from 20% to 4% with Cisco Contact Center Solution
EMEAR Transportation Contact Center Express, Expressway, Jabber, Unified Communications Manager Aegean Motorway
Aegean Motorway reduced costs with a converged roadway network
Americas Financial Services Contact Center Express, Jabber, Unified Communications Manager, WebEx, TelePresence WesBanco
WesBanco nearly doubles size without increasing operating expenses (OpEx) or IT staff
Americas Technology Cisco Cloud Solutions Cisco Cloud Collaboration Technology Group
An open hybrid cloud boosts IT agility for the newest Ciscocollaboration application, Cisco Spar, and future cloud offerings
Americas Manufacturing Contact Center Express, Jabber, IP Phones, Unified Communications Manager, WebEx Nattura Laboratorios (In Spanish)
NatturaLabs improved productivity by 10% with Cisco Collaboration Solutions
EMEAR Financial Services Business Edition 6000,Cisco Contact Center Express, Remote Expert, TelePresence ING Bank
ING Bank uses virtual experts to raise sales and customer satisfaction
EMEAR Financial Services Unified Communications Manager, Cisco Contact Center Enterprise Raiffeisen Bank
Raiffeisen Bank revolutionizes how agents work and customers are served
EMEAR Property Jabber A Plus
Architect Cuts Design Time and Ensures Regulatory Compliance
EMEAR Manufacturing BE 6000, Cisco Collaboration Meeting Rooms (CMR) Cloud, Expressway, SX10, WebEx Bauer
Online meetings make business flow faster
Americas Other Unified Communications Manager, Cisco Contact Center Express, IP Phones Valley Proteins
Valley Proteins improves call center efficiency
Americas Education Cisco Unified Enterprise Attendant Console, Cisco IP Interoperability and Collaboration System, Cisco Unified Communications Manager Punahou School
Cisco Unified Communications solutions gives Punahou School complete visibility to a common platform
Americas Professional Services Unified Contact Center Enterprise, WebEx (Meeting, Training, Event), Jabber, SX20, Unified Intelligence Center Afni
Contact Center Provider Grows Revenue with Collaboration
EMEAR Financial Services Remote Expert Smart Solution, Jabber, WebEx Bellevue Group
Bellevue Group cuts IT costs by 20 percent
Americas Transportation Unified Communications Manager, WebEx, Cisco Unified Enterprise Attendant Console, Cisco Instant Connect (formerly Cisco IP Interoperability and Collaboration System) CALSTAR
California Shock Trauma Air Rescue (CALSTAR) uses Cisco solutions to help its pilots and medical teams transport patients to hospitals quickly.
Americas Healthcare Jabber, Show & Share, WebEx, TelePresence Connected Healthy Children Brazil
Connecting Brazil's Children to a Healthier Future
Americas Healthcare Jabber, Show & Share, WebEx, TelePresence Connected Healthy Children Brazil (Video)
Connecting Brazil’s Children to a Healthier Future
Americas Healthcare TelePresence Children’s National Medical Center
Washington, D.C. Pediatric Center Consults on Heart Disease with Immersive Video
Americas Manufacturing WebEx, Jabber, TelePresence Cisco IT (BYOD)
See how Cisco IT Deployed and Manages BYOD
Americas Professional Services Cisco Voice Portal, Mediasense, Unified Contact Center Enterprise Cisco IT (Contact Centers)
Read about Cisco's new solutions for Contact Centers
Americas Government Jabber, Unified Communications Manager, TelePresence City of McAllen
City of McAllen installs a Cisco TelePresence solution to enhance numerous time-sensitive functions
Americas Healthcare TelePresence, IP Phones Connected Healthy Children Brazil
Cisco's Connected Healthy Children program transforms children's healthcare through collaborative technologies
Americas Manufacturing Unified Communications Manager, TelePresence, IP Phones, Jabber, Unity Connection Del Papa
Beer Distributor Improves Security, Shipping Capacity, and Service
Americas Manufacturing Jabber, TelePresence, WebEx DOW Chemical
Dow Chemical improves collaboration and productivity to better serve customers
Americas Manufacturing Jabber, TelePresence, WebEx DOW Chemical
Dow Chemical improves collaboration and productivity to better serve customers
Americas Manufacturing TelePresence, WebEx, Wireless IP Phones Dundee Precious Metals
Mining Firm Quadruples Production with Internet of Everything
Americas Manufacturing TelePresence, WebEx, Wireless IP Phones Dundee Precious Metals
Mining Firm Quadruples Production with Internet of Everything
Americas Manufacturing Business Edition 6000, Jabber, IP Phones Genuine Health
Natural Health Products Company Improves Workflow
Americas Property Jabber, WebEx, TelePresence GHD Pty Ltd
Global Engineering Firm Drives Innovation with 100 Branch Offices and No Headquarters
EMEAR Healthcare TelePresence Hamburg UKE Medical Center
The City of Hamburg links patients with their schools and friends to create a better quality of life
APJC Sports Business Edition 6000, Contact Center Express, Expressway, Jabber, Finesse, WebEx, TelePresence National Rugby League
National Rugby League drives membership and revenue with collaboration and unified communications
APJC Education Unified Communications Manager Express, IP Phones Hong Kong Academy (HKA)
JMSS enables regional science students to reach beyond classroom walls with WebEx Collaboration technology
APJC Education WebEx Meeting Center John Monash Science School (JMSS)
Independent School Enriches Collaborative Learning with Technology
APJC Service Provider Cisco Spark Telstra
Better Teamwork, Quicker Decisions
APJC Education WebEx, WebEx Event Center Deakin University
Deakin University leads the way on global learning conference with Cisco Collaboration technology
APJC Service Provider Collaboration endpoints Telstra
Australian service provider Telstra is reimagining workplaces and working styles
EMEAR Technology Unified Communications Manager, IP Phones, TelePresence, WebEx IDEALondon
Business Accelerator Helps Technology Start-ups Take Off
EMEAR Financial Services Business Edition 6000, Jabber Intercantonal Reinsurance (IRV)
Swiss reinsurance company sees double-digit efficiency gains from adoption of Cisco collaboration platform
EMEAR Education Contact Center Express, Jabber, TelePresence, Unity, WebEx Meeting Center University of Dammam
University of Dammam enhances student and faculty experiences with unified communications, collaboration, and broad Wi-Fi coverage.
Americas Healthcare TelePresence, IP Phones Marcus Autism Center
Telemedicine Connects Autistic Children to World-class Care
Americas Energy/Oil/Gas IP Phones, Unified Communications Manager, WebEx, TelePresence North West Redwater Partnership
North West Redwater Partnership enables connectivity across a dispersed landscape
Americas Energy/Oil/Gas Jabber, IP Phones, WebEx, TelePresence, Unified Communications Goldcorp
Goldcorp builds the Connected Mine
Americas Healthcare Cisco Collaboration Meeting Rooms (CMR) Cloud, WebEx Meeting Center, TelePresence, Show and Share Moffitt Cancer Center
Moffitt Cancer Center finds a simpler way to connect doctors and affiliates globally with cloud-based meeting service
Americas Education TelePresence Minnesota State Colleges and Universities
College and university system integrated immersive video with curriculum
Americas Education Cisco Unified Communications Manager, Cisco Unified IP Phones 7945 School District of New London Education
School District Upgrades Network for BYOD and Unified Communications
Americas Education Cisco Jabber George Mason University
University Enhances Education with Collaboration Technology
Americas Education Cisco Jabber, Cisco TelePresence University of Virginia Health System Center for Telehealth
Virginia Medical Center Adopts Immersive Video
Americas Education Cisco TelePresence, Cisco Show and Share St. Edward’s University
Central Texas University Embraces Global Learning with Video
Americas Government Unified Communications Manager, IP Phones, Instant Connect, Cisco Services Alaska Department of Transportation & Public Facilities
The Alaska Department of Transportation and Public Facilities makes sure that goods and services travel safely across the wilderness
Americas Government TelePresence Georgia Department of Public Health
Georgia Department of Public Health Connects Specialists to Underserved Areas
Americas Healthcare Business Edition 6000, Jabber, TelePresence SickKids Foundation
SickKids Foundation improves the donor experience and raises more money using Cisco Unified Communications and collaboration tools
Americas Education Cisco Jabber, WebEx, Show and Share and TelePresence San Jose State University
San José State University Pioneers New Educational Methods Using Innovative Collaboration Technologies
Americas Healthcare Cisco Collaboration Meeting Rooms (CMR) Cloud, WebEx Meeting Center, Show and Share, TelePresence Moffitt Cancer Center (video)
Moffitt Cancer Center finds a simpler way to connect doctors and affiliates globally with cloud-based meeting service
EMEAR Manufacturing Jabber, TelePresence, WebEx Mondi Group
Global Manufacturer Speeds Time to Market with Collaboration
EMEAR Services Cisco Spark Loggoss
Loggoss supports 30,000 customers on Cisco Spark
EMEAR Education WebEx Napier University
Napier University streamlines long-distance learning with collaboration
EMEAR Transportation Jabber, Unified Presence, IP Phones National Airport of Romania
Wireless Network Makes Airport Operations More Connected and Compliant
Americas Healthcare Jabber, Unified Communications Manager, TelePresence, WebEx Park Nicollet
Healthcare System Enhances Patient Care with Collaboration
EMEAR Manufacturing Jabber, TelePresence, WebEx Pilatus Aircraft Ltd
Pilatus Aircraft optimizes efficiency, business growth, and workforce effectiveness
EMEAR Manufacturing Unified Communications Manager, TelePresence, WebEx Pirelli
Leading Tire Maker Boosts Competitive Position
EMEAR Government Portugal Ministry of Solidarity, Employment, and Social Security
Social security department sees €15 million savings as Cisco Collaboration solutions transform ways of working
EMEAR Media/Entertainment Business Edition 6000, IP Phones Radio 538
Netherlands’ favorite Radio 538 ensures programs run smoothly with more efficiency and less cost
Americas Professional Services Cisco Hosted Collaboration Solution Raymond Handling Concepts Corp.
Equipment Dealer Closes Sales Faster with Cloud Collaboration
EMEAR Energy/Oil/Gas IP Phones, Unified Communications Manager Business Edition, TelePresence, WebEx Saipem
Oil and Gas Contractor Improves Global Operations
Americas Manufacturing Video Communication Server (VCS), VCS Expressway, TelePresence Sub-Zero
Premium Appliance Producer Innovates with Internet of Everything
Americas Manufacturing Video Communication Server (VCS), VCS Expressway, TelePresence Sub-Zero
Premium Appliance Producer Innovates with Internet of Everything
Americas Education IP Phones, TeleSpace UCaaS Synergis Education
Educational Service Provider Gains Agility to Quickly Scale Up or Down
EMEAR Media/Entertainment Contact Center Express, Jabber, TelePresence, Unified Communications Manager, Unity Voice Mail Top Right Group
U.K. Enterprise Increases Competitiveness with Collaboration Capabilities
Americas Property Business Edition 6000, Jabber, TelePresence Transwestern and Metropolis Investment Holdings
Property Management Firm Simplifies Building Management
Americas Healthcare Healthcare Stanford Dermatology
Stanford Dermatology uses Cisco HealthPresence to launch Teledermatology Clinics
Americas Healthcare Cisco Collaboration Endpoints, TelePresence Children's Hospital of Orange County
Children's Hospital of Orange County (CHOC) spearheaded the Virtual Pediatric Network (VPN) to serve as a hub for collaboration
Americas Education Cisco Collaboration Meeting Rooms (CMR) Hybrid, Jabber, TelePresence, Services University of British Columbia
University of British Columbia expands its medical education to new territories with face-to-face collaboration on any device
Americas Education Cisco Unified Communications, Cisco Unity Connection, Cisco Contact Center Express, TelePresence, WebEx, Emergency Responder University of British Columbia
California university increased online enrollment by 22%
EMEAR Education WebEx, TelePresence University of Milan - Bicocca
University of Milan shortens the distance to business
Americas Retail Business Edition 6000, TelePresence, Jabber, Services John Eagle Auto Group
Auto group improves collaboration among 10 dealerships.
Americas Retail Cisco Unified Communications Manager, IP Phones Columbia Sportswear
Retailer consolidates infrastructure and simplifies management
Americas Retail Business Edition 6000, TelePresence, Jabber, Services John Eagle Auto Group (video)
Auto group improves collaboration among 10 dealerships.
Americas Retail Contact Center Enterprise, IP Phones, Jabber, TelePresence Vistaprint
Vistaprint unified its global workforce using telepresence, WebEx, and contact center solutions
EMEAR Healthcare Jabber, Mobile IP Phones City Clinic (Bulgaria)
Hospital Launches Healthcare IT Center of Excellence
EMEAR Retail Unified Communications Manager, TelePresence John Lewis
Collaborative Style Keeps Retailer Out In Front
Americas Healthcare TelePresence Paras and Associates
Paras and Associates removes Language Barriers Between Patients and Doctors
EMEAR Utilities Contact Center Enterprise, Customer Voice Portal, Unified Communications Manager RWE IT GmbH
Energy Supplier gets Competitive Advantage from Superior Customer Experience
EMEAR Technology Contact Center Express, Jabber, Unified Communications Manager, WebEx TDS
Collaboration Improves Productivity and Staff Satisfaction at Outsourcing Company
EMEAR Retail Cisco Communications Manager Express with Cisco C2951 UC Bundle, Cisco Unified IP Phones 7962, 7942, and 6921 Trinity Leeds
Trinity Leeds uses smart network to delight shoppers, help tenants succeed, and keep building management simple.
Americas Technology Cisco Maps, Cisco Smart+Connected Personalized Spaces, Cisco Smart+Connected Meeting Spaces Cisco IT (Smart Spaces)
See how employees at Cisco select and personalize workspaces
EMEAR Manufacturing Cisco Collaboration Meeting Rooms (CMR) Hybrid CAME Group
Face-to-face access to experts improves customer service while raising productivity and saving money
Americas Technology Cisco Collaboration Meeting Rooms (CMR) Cloud, Cisco WebEx Meeting Center, Cisco TelePresence Server, Cisco Unified Communications Manager Vital Images
Employees meet globally with Cisco Collaboration solutions.
Americas Healthcare Contact Center Enterprise, WebEx Vitas Innovative Healthcare
Keeping caregivers connected and delivering better care for patients
Americas Healthcare Cisco Unified Communications Manager, WebEx, TelePresence, IP Phones Instituto Zaldivar
Instituto Zaldivar deployed Cisco TelePresence to consult with patients and stream HD video from the diagnosis equipment.
Americas Manufacturing Cisco Unified Communications, Jabber, WebEx, TelePresence, Business Edition 6000 Explorer Pipeline
Pipeline company unifies a distributed workforce with collaboration tools to remove barriers and improve productivity.
APJC Professional Services Cisco Unified Contact Center Enterprise, Cisco Unified Communications Manager (CallManager) ePerformax Contact Center and BPO
Philippines-based contact center &BPO company, ePerformax, delivers quality, reliable contact center services and enjoys better cost-efficiency with Cisco Unified Contact Center Enterprise and Cisco Unified Communications Manager
Americas Manufacturing Jabber, TelePresence, Business Edition 6000 Bellatrix
Growing oil & gas company simplifies collaboration with unified solution
Americas Technology Cisco Jabber, Cisco TelePresence, Cisco WebEx. Cisco Unified Communications Manager Presidio
Cisco partner helps employees work anywhere with Cisco Collaboration solutions.
APJC Property Cisco WebEx Space Matrix Design Consultants
Workplace architecture and design firm gets creative through web collaboration.
APJC Retail Cisco Unified Contact Center Enterprise 9.0, Cisco Unified Customer Voice Portal 9.0, Cisco Unified IP Phones, Cisco Unified Communications Manager 9.0, Cisco 3945E Integrated Services Router Sony Marketing (Japan) Inc.
Call center improves business continuity, increases flexibility and efficiencies.
APJC Retail Cisco Business Edition 6000, Cisco TelePresence, Cisco WebEx, Cisco Jabber Five Senses Coffee Australia
Coffee roasting and supply business improves productivity and customer service.
Americas Education Cisco Lecture Vision, Vyopta vPublish San Jose State University
University Leads Way with Lecture-Capture Technology
Americas Education Cisco Hosted Collaboration Solution, IP Phones School Simplifies E-Rate Funding by Moving to Cloud Solution
Americas Education Capture-Transform-Share, Show and Share, TelePresence, Jabber, WebEx Denton Independent School District
Denton Independent School District uses Show and Share to create equality in student achievement.
APJC Education Cisco Telepresence Institute of Technical Education College West
Remote students connect with their classmates and educators in real-time
EMEAR Government Cisco Unified Communications Manager Version 8.0, Cisco Unified Contact Center Express, Cisco Jabber Enabling Safe, Flexible Working at Lowest Cost
Derby City Council enables people to work effectively from anywhere with maximum savings on space, power, and shared IT infrastructure
EMEAR Healthcare Cisco Unified Communications, Jabber,IP Phones, TelePresence Great Ormond Street Hospital (GOSH)
GOSH reduced travel for patients by offering virtual consultations
Americas Media/Entertainment WebEx NBA
Americas Retail Cisco Hosted Collaboration Solution (HCS) for Contact Center, Cameo CloudBlu Talbots
Women's global retailer Talbots unifies customer care channels and improves service with help from Cisco and Cameo solutions
Americas Services Cisco Spark Golin
Golin cut design review and approval time by 50 percent with Cisco Spark
Americas Services Cisco Contact Center, Unified Communications Manager, Unity Connection Erickson Living
Erickson Living uses Cisco technology to keep residents connected to what really matters
APJC Technology Business Edition 6000 Pentana Solutions Australia
Global IT provider keeps staff connected and streamlines infrastructure
EMEAR Education Communications Manager, Jabber, IP Phones, TelePrsence ATEC
Developing and Growing Workforce of the Future
EMEAR Retail Unified Communications Manager, Unity, IP Phones, WebEx, Jabber, Contact Center Express, Prime Universal Motors Agencies
Collaboration improves customer care
EMEAR Financial Services Contact Center Enterprise, Jabber, IP Phones 8900 & 9900, TelePresence, Unified Communications Manager Odeabank
Transforming Customer Experience at All Points of Contact patients
EMEAR Financial Services Contact Center Enterprise, Contact Center Express,Communications Manager, IP phones, Customer Voice Portal, Jabber Allied Irish Bank
Bank achieved business flexibility by deploying agents anywhere
EMEAR Financial Services Remote Expert Smart Solution, TelePresence Nationwide
Video Collaboration Increases Sales for U.K. Financial Firm
EMEAR Financial Services Communications Manager, Contact Center Enterprise, Intelligence Center, Voice Portal PKO Bank
Virtual Contact Center Cuts Costs and Improves Service
EMEAR Government IP Phones, TelePresence Department of Health
Video Conferencing Transforms Public Service Delivery
EMEAR Government IP Phones,Media Experience Engine,Unified Communications Manager,Unity Connection Ministry of Justice
Ministry of Justice Modernizes Technology Platform
EMEAR Manufacturing Communications Manager, Jabber, IP phones, WebEx Bloodhound SSC
A 21st Century Engineering Adventure
EMEAR Manufacturing Communications Manager, Contact Center Enterprise, Jabber, Telepresence, Webex Ferrero
Chocolate Maker Finds Sweet Success in Collaboration
EMEAR Retail Unified Communications Manager 9.1, Unified Mobility Manager, Mobile Connect, Unified IP Phones Randstad
Staffing Services Firm Projects One-Year ROI for SpeedLink VPN
EMEAR Retail Telepresence Penny Market Italy
A Mass Retailer Reduces Distances and Improves Collaboration Thanks to Telepresence
EMEAR Retail TelePresence, WebEx Tesco
Tesco Uses Collaboration to Support Rapid Growth
EMEAR Technology Business Edition 6000, Cisco Jabber,Unified Communications Manager Hamilton Rentals
IT Rental Company Empowers Salesforce with Collaboration
EMEAR Transportation Telepresence, WebEx Event Center Deutsche Post DHL Group
Demolishing Barriers of Distance and Time
GLOBAL Manufacturing Cisco Unified Communications Manager, WebEx, TelePresence, Jabber, Collaboration Endpoints AGCO
AGCO provides high-tech solutions for professional farmers feeding the world
GLOBAL Professional Services Communications Manager, Expressway, Jabber, TelePresence, WebEx K&L Gates LLP
Collaborating on a Global Scale
GLOBAL Retail Cisco Unified Communications Manager, WebEx, Jabber, Collaboration Endpoints, Unified Contact Center Enterprise Cimpress
Retailer engages a diverse global workforce with video