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Cisco Unified Communications Licensing

Cisco Unified Communications 11.0 and 10.x Licensing Solution Overview

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Cisco offers a variety of software licensing options to meet customer needs, regardless of the business size, the way employees work, and the tools they need. Based on a user-centric model, Cisco® Unified Communications 11.0 and 10.x licensing includes:

   Cisco Unified Workspace Licensing (UWL): Cisco Unified Workspace Licensing provides the most popular bundles of Cisco collaboration applications and services in a cost-effective, simple package. It includes soft clients, applications server software, and licensing on a per-user basis.

   Cisco User Connect Licensing (UCL): A per-user-based license for individual Cisco Unified Communications applications that includes the applications server software, user licensing, and a soft client. Depending on the type of device and number of devices you require, User Connect Licensing is available in Essential, Basic, Enhanced, and Enhanced Plus versions.

Cisco Software Support Service (SWSS) is required for technical support and to enable access to major software upgrades.

Table 1 lists the Cisco Unified Communications Licensing portfolio, including the applications included with Cisco Unified Workspace Licensing.

Table 1.       Cisco Unified Communications 11.0 and 10.x Licensing Portfolio

Personal Multiparty

ü

N/A

N/A

N/A

N/A

Cisco WebEx® conferencing – CPE

ü

+

+

+

+

Cisco Unity® Connection

ü

ü

+

+

+

Cisco Expressway firewall traversal

ü

ü

ü

N/A

N/A

Cisco Jabber® UC – CPE

ü

ü

ü

N/A

N/A

Cisco Jabber IM/P

ü

ü

ü

ü

ü

Cisco Prime Collaboration

ü

ü

ü

ü

ü

Number of devices supported

Multiple

Multiple

Two/one

One

One

 

UWL Professional

UWL Standard

UCL Enhanced Plus/ Enhanced

UCL Basic

UCL Essential

ü = included with license

+ = optional add-on

N/A = not available with license

 

Cisco Unified Workspace Licensing

With Cisco Unified Workspace Licensing, your organization can flexibly meet business needs by procuring a broad range of Cisco Collaboration applications and services on a per-user basis at a "better together" bundled price. It provides the opportunity to deliver a consistent set of Cisco collaboration applications to a larger portion of your users, helping you realize the potential of collaboration.

Cisco Unified Workspace Licensing is available in two primary editions:

   Standard Edition: Built on the reliable Cisco Unified Communications Manager platform, this edition includes call control, voice messaging, Cisco Expressway for firewall traversal, Cisco Prime Collaboration Standard, on-premises instant messaging and presence, and soft clients including Cisco Jabber.

   Professional Edition: This edition includes all features in the Standard Edition plus Cisco WebExon-premises conferencing, Personal Multiparty unlimited video conferencing, session management, and contact center capabilities.

Cisco Unified Workspace Licensing can help you:

   Improve the value of a unified workspace:

     Offers multiple workspace applications at a more affordable initial cost

     Lowers total cost of ownership (TCO) through a consistent per-user price point that includes server software, license, and soft clients

     Enables organizations to easily and cost-effectively adapt to changing employee or end-user needs

   Realize the potential of collaboration:

     Provides a consistent set of applications across the organization to increase overall employee productivity

     Professional Edition provides a complete unified communications and video solution in a single package for the most complete licensing experience in the market

   Flexibly meet your business needs:

     Simplifies the way you acquire and manage licensing and services, including major upgrade support

     Flexibly deploys applications to meet your evolving operational and business needs

     Offers an open platform that integrates with other line-of-business applications

Cisco User Connect Licensing

Cisco User Connect Licensing for Cisco Unified Communications Manager is available in the following options (Table 2):

   Essential UCL and Basic UCL: These are user-based licenses for individual Cisco Unified Communications products. Each includes applications server software and user licensing for a single device supported by the Essential UCL or Basic UCL level of functionality. These licenses also provide on-premises instant messaging clients and presence software for the entire organization.

   Enhanced UCL and Enhanced Plus UCL: These are user-based licenses for individual Cisco Unified Communications products that support Cisco’s entire portfolio of user devices and include the ability to use a soft phone on your desktop (Windows and Mac) and mobile devices. They each include a soft client, applications server software, and user licensing. Enhanced UCL includes unified communications applications for a single device, whereas Enhanced Plus allows for two devices. These licenses also provide on-premises instant messaging clients and presence software for the entire organization.

Table 2.       Cisco User Connect Licensing Options for Cisco Unified Communications Manager and Cisco Unified Communications Manager Business Edition

 

Essential UCL

Basic UCL

Enhanced UCL

Enhanced Plus UCL

Device types supported

Analog, fax, Cisco Unified SIP Phone 3905, and Cisco Unified IP Phone 6901

Essential UCL plus Cisco Unified IP Phone 7811 and 7821 endpoints

All Cisco user devices*

All Cisco user devices*

Number of user profiles

1

1

1

1

Number of devices supported

1

1

1

2

Cisco Jabber IM and Presence

Included

Included

Included

Included

Cisco Jabber for Windows and Cisco Jabber for Mac

Included

Included

Cisco Jabber for Smartphone and Cisco Jabber for Tablet

Included

Included

* Immersive and multipurpose Cisco TelePresence ® System endpoints are not included.

   Cisco TelePresence Room: The Cisco TelePresence Room license includes rights to one Cisco TelePresence room-based system.

Cisco User Connect Licensing for Cisco Unity Connection is available in the following option:

   Basic Messaging (voicemail): The Basic Messaging license includes rights to one Cisco Unity Connection user. The user has advanced voicemail access (Internet Message Access Protocol [IMAP], unified messaging, phone, and web) and voice recognition. (If you are using voice recognition, you must order SpeechConnect ports separately.)

   Enhanced Messaging (voicemail): The Enhanced Messaging License includes all the capabilities of a Basic Messaging license plus Survivable Remote Site Voicemail (SRSV). Enhanced Messaging licenses are included with Cisco Unified Workspace Standard and Professional licenses.

Cisco Software Support Service and Partner Offerings

A 1-year Cisco Software Support Service (SWSS) contract is required with all purchases.SWSS provides award-winning, 24-hour Cisco Technical Assistance Center (TAC) support for all applications covered under Cisco Unified Workspace Licensing, plus access to minor and maintenance releases and major software upgrades for the duration of the subscription term.

Cisco and our certified partners can help you deploy a highly secure, resilient Cisco collaboration solution, meeting aggressive deployment schedules and accelerating business advantage. Our portfolio of services is based on proven methodologies for unifying voice, video, data, and mobile applications on fixed and mobile networks.

Cisco: The Leader in Business Communications

Cisco collaboration solutions can help your organization tap the value of a converged IP network infrastructure, giving you more effective communication options and productivity-enhancing applications while reducing the high maintenance costs of managing separate voice and data infrastructures. With a decade of experience in IP convergence, Cisco is uniquely qualified to team with the telecom and data professionals in your organization to create an effective, nimble, and visionary technology solution.

Cisco collaboration can streamline your business processes and boost productivity, reliability, and competitiveness—all while reducing security risk and enhancing your profitability. For more information about Cisco Unified Communications, visit http://www.cisco.com/go/unified or http://www.cisco.com/go/unifiedcommunications.

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For More Information

More information about Cisco Unified Communications licensing is available at the following locations:

   Cisco Unified Communications Licensing: http://www.cisco.com/go/uclicensing

   Cisco Software Support Service (SWSS): http://www.cisco.com/go/swss