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Cisco Business Edition 6000

Cisco Business Edition 6000 Version 10.5 Data Sheet

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Cisco® Business Edition 6000 (BE6000) is designed for organizations with up to 1000 employees. The packaged collaboration solution offers premium voice, video, mobility, messaging, instant messaging and presence, contact center, and more, including web conferencing as a service offer. The solution provides core communication capabilities that midsize businesses need for improved collaboration for employees, customers, and business partners.

Enabled by virtualization technology, BE6000 consolidates multiple collaboration applications in a highly available solution that enables midsize businesses to reduce their total cost of ownership (TCO) and increase their return on investment (ROI) through its flexible and scalable architecture that grows with business needs.

Features and Benefits

Cisco BE6000 delivers full-featured, enterprise-grade communications and collaboration services that successful midsize businesses rely on today. Built on Cisco's world-leading unified communications architecture, the BE6000 solution boasts a variety of highly available applications that allow you to build a solution to meet your specific collaboration needs.

Platform Support and Compatibility

Cisco BE6000 is built on virtualized Cisco Unified Computing System (Cisco UCS®) products, which are designed for performance and density over a wide range of business workloads. The enterprise-class Cisco UCS C220 M3 Rack Server packages advanced performance and energy efficiency gains of the Intel Xeon processor E5-2600 product family in a 1-rack-unit (1RU) form factor and is available in two preconfigured options for the BE6000:

Medium-density server: Supports up to four collaboration applications and one management application

High-density server: Supports up to eight collaboration applications and one management application

Servers are prepared ready-for-use, with a preinstalled virtualization hypervisor and preloaded applications, ready to deploy. Specific details of all the BE6000 components are available at the links provided in following section.

Licensing

The collaboration applications in the BE6000 are licensed on a per-user basis. BE6000 license offers include a choice of highly discounted Cisco User Connect Licenses (UCL) or Cisco Unified Workspace Licenses (UWL) for the first 25 users of foundation applications listed in the following section. Additional applications and user licenses can be purchased on an a-la-carte basis.

Foundation Applications

The following applications are typically used together to deliver the core unified communications features of the BE6000:

Cisco Unified Communications Manager is the call-processing engine, extending voice and video features to network devices such as IP phones, telepresence endpoints, media-processing devices, gateways, and multimedia applications. Fully integrated instant messaging and presence services are also included. Additional services such as multimedia conferencing, collaborative contact centers, and interactive multimedia response systems are made possible through Cisco Unified Communications Manager open telephony application programming interfaces (APIs).

Cisco Unified Communications Manager IM and Presence Service provides native standards-based, enterprise instant messaging (IM) and network-based presence as part of Cisco Unified Communications. This secure, scalable, and easy-to-manage service within Cisco Unified Communications Manager offers users feature-rich communications capabilities. IM and Presence Service is tightly integrated with the Cisco desktop and mobile instant messaging and presence clients - the Cisco Jabber® and Cisco Jabber Software Development Kit (SDK). It enables these clients to perform numerous functions such as instant messaging, presence, click-to-call, phone control, voice, video, visual voicemail, and web collaboration.

Cisco Unity® Connection integrates voice-messaging and voice-recognition functions to provide continuous global access to calls and messages. Its advanced convergence-based communication services allow you to use natural-language voice commands to place calls or listen to messages in hands-free mode and to check voice messages from your desktop, either through integration with your email inbox or by using a web browser. It also provides robust Automated-Attendant functions, including intelligent routing for incoming calls and easily customizable call-screening and message-notification options.

Cisco Prime Collaboration Provisioning provides automated processes for initial deployments and for moves, adds, changes, and deletions (MACDs). An intuitive user interface provides a single view of a subscriber and the subscriber's services. With these capabilities, Cisco Prime Collaboration Provisioning significantly accelerates site rollouts and dramatically reduces the time required for ongoing changes, resulting in exceptional productivity gains and lower operating expenses (OpEx). In addition, Cisco Prime Collaboration Provisioning simplifies the tasks, and includes zero-touch provisioning and a setup wizard that accelerates the setup of Cisco Unified Communications applications and Cisco Prime Collaboration Provisioning. This acceleration of the setup process allows organizations to optimize IT resources and further reduce total cost of ownership (TCO).

Cisco Licensing (including Cisco Prime Licensing Manager) makes usage and reporting simple. Cisco Prime Licensing Manager provides a centralized, at-a-glance view of compliance and allows for redistribution of licensing among supported products. User licensing - based on user profiles - aligns with User Connect Licenses (UCL) and Unified Workspace Licensing (UWL) purchasing models.

Additional Collaboration Options

To complement the foundation applications listed previously, the following collaboration applications and services can also be deployed with the BE6000:

Cisco TelePresence Server helps make video pervasive for all users from the browser to the boardroom, with multiparty high-definition (HD) videoconferencing capabilities supported as a co-resident application. Flexible licensing options enable you to deploy conferencing in the way that best suits your needs. Cisco TelePresence Server can be licensed in conjunction with Cisco TelePresence Conductor on a per-user basis for high-quality small-group ad-hoc and MeetMe conferencing, with Cisco Unified Workspace Professional Licensing or on a concurrent call (screen) basis.

Cisco TelePresence® Conductor simplifies and enhances conference resource management, making conferences easy to join and administer. It uses knowledge of all available conferencing resources and their capabilities to help ensure dynamic, intelligent conference placement and optimum resource usage.

Cisco TelePresence Management Suite offers flexible scheduling capabilities for video meetings, including the ability to integrate with Microsoft Exchange and Microsoft Office 365. It also works alongside Cisco TelePresence Conductor to enable user self-service personalization of individual conferencing environments (Collaboration Meeting Rooms).

Cisco Expressway is an advanced collaboration gateway that helps make collaboration as simple, secure, and effective outside the organization as it is inside. It gives video-enabled teleworkers and mobile Cisco Jabber users access to their full collaboration workloads without requiring a VPN. Cisco Expressway simplifies business-to-business video and supports Jabber® Guest for business-to-consumer collaboration.Cisco Expressway also eases migration by enabling video interoperability with third-party standards-based systems - including Microsoft Lync 2013.

Cisco TelePresence Video Communication Server (VCS) is available for existing Cisco VCS customers and for organizations that need third-party standards-based video endpoint interoperability (H.323 and Session Initiation Protocol [SIP]). Organizations can move their current virtualized VCS software and licensing onto the server or ease their migration to Cisco by integrating their current third-party video endpoints. There is also a migration program in place that converts an existing VCS appliance to virtual-machine VCS.

Note: Refer to the Cisco TelePresence Cisco VCS on Virtual Machine Installation Guide and virtual specifications for more information.

Cisco WebEx® Meetings accelerates business results by making your web meetings more productive. This people-centric cloud-hosted collaboration solution can enable team members to easily share information through any computer or mobile device. WebEx Meetings allows people to attend meetings any time, from anywhere, inside and outside corporate firewalls. Discounted subscription bundles are available for purchase with the BE6000.

Cisco Unified Contact Center Express supports up to 100 call center agents with agent-based service as well as fully integrated self-service applications by providing sophisticated and distributed automatic-call-distributor (ACD), interactive-voice-response (IVR), computer-telephony-integration (CTI), and agent and desktop services on a single server. Discounted 5- and 25-agent seat license starter bundles are available for purchase with the BE6000.

Cisco Unified Attendant Consoles provide the human attendant console operator with the tools to quickly accept and effectively dispatch incoming calls to individuals across the organization.

Cisco Emergency Responder helps assure that Cisco Unified Communications Manager sends emergency calls to the appropriate Public Safety Answering Point (PSAP) for the caller's location, and that the PSAP can identify the caller's location and return the call if necessary. The system automatically tracks and updates equipment moves and changes, helping ensure more effective compliance with legal or regulatory obligations, reducing the risk of liability related to emergency calls as a result.

Cisco Paging Server provides paging capabilities for all users. It supports basic and advanced paging features. Basic paging features require no license and allow point-to-point or group audio paging between groups of up to 50 Cisco IP Phones. An advanced paging license allows larger (unlimited) paging groups and enables other advanced functions, including paging to overhead analog and IP speakers, bell scheduling, prioritizing emergency notifications with the call-barge option, prerecorded and text-only pages, integration with social media sites for notification, email and Short Message Service (SMS) mass notification and all-number monitoring: 911 alerting, and integration with Jabber clients.

Cisco BE6000 supports limited co-residency of approved third-party applications as described in the Co residency Policy.

Warning: Installation of an unapproved application on a BE6000 Server would be in violation of the Virtualization Hypervisor license terms and would invalidate product warranty and support.

Solution Specifications: System Capacity

Table 1 lists the system capacities supported by the BE6000. For detailed design guidance and deployment models, please refer to the Cisco Validated Designs Guides, the Solutions Reference Network Design (SRND) Guides, and the wiki pages.

Table 1. System Capacity

Attribute

Capacity

Maximum number of users

1000

Maximum number of mailboxes and voicemail ports

1000 mailboxes and 24 voicemail ports

Number of contact center agents

100

Number of presence users

1000

Number of devices supported

Medium-density server: 1200 devices

High-density server: 2500 devices

Maximum number of co-resident applications

Medium-density server: Five applications (Four collaboration + One management)

High-density server: Nine applications (Eight collaboration + One management)

Ordering Information

To order the BE6000, simply purchase the required number of servers and add application licensing to enable the required mix of features and number of users. Cisco channel partners and resellers can refer to the Cisco Business Edition 6000 Ordering Guide for further information.

To place an order, contact your local Cisco representative or visit the Cisco Partner Locator tool on the Cisco website Partner Locator - Cisco Systems. Search on “Advanced Unified Communications” or on “Cisco Authorized Business Edition Reseller” to find a certified unified communications partner in your local area.

Cisco Unified Communications Services

Cisco Unified Communications Services allows you to accelerate cost savings and productivity gains associated with deploying a secure, resilient Cisco Unified Communications Solution on your network. Delivered by Cisco and our certified partners, our portfolio of deployment and technical support services is based on proven methodologies for unifying voice, video, data, and mobile applications on fixed and mobile networks. Our unique lifecycle approach to these services can enhance your technology experience to enable powerful new ways to collaborate with co-workers, partners, and customers across any workspace to accelerate business advantage.

For More Information

To learn more about Cisco Business Edition 6000 (BE6000), visit: http://www.cisco.com/go/be6000.

To learn more about Cisco's complete portfolio offering for midmarket, visit: http://www.cisco.com/go/midmarket.