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Port53 Managed Security Service

Port53's Managed Detection and Response service, powered by Cisco XDR, delivers a unique blend of white-glove service and co-managed flexibility, providing organizations with continuous, expert-led threat monitoring and rapid response. Leveraging Cisco's deep telemetry and automation, the solution enables fast detection and containment of threats while seamlessly integrating with customer environments. Augmented with Port53's Continuous Threat Exposure Management (CTEM) services, it delivers ongoing risk reduction by proactively identifying and prioritizing exposures across cloud and on-prem assets.

The success protecting our clients is a result of a laser focus on providing a secure and continuously improving cyber posture. The Port53 MXDR service is available in North America, Europe, India, the United Arab Emirates (UAE), and Kingdom of Saudi Arabia (KSA) Core capabilities of our solution are described below.

Detection at the speed of ransomware: Effective mitigation of cyber risk requires having the correct controls, policies, and procedures in place, and being able to quickly detect and contain activity identified by these controls. A true XDR solution is designed specifically for this purpose. High-speed analytics constantly review next-generation control event activity to quickly (less than 10 minutes) identify a threat. Our solution is XDR-centric and is built around the Cisco XDR product.

24/7 monitoring and response: This management team has been delivering MDR-class 24/7 monitoring and support for the past 8 years to businesses and institutions of all sizes—from 10 employees to over 100,000.

Our service level agreements (SLAs) are listed in the table below.

 

Alert severityTime to respond/Analyst engagedTime to contain/Threat neutralized
Critical15 minutes4 hours
High30 mInutes12 hours
Medium60 minutes7 days
Low120 minutes14 days
Informationn/an/a

 

Balancing service quality and efficiency: The Port53 solution optimizes the utilization of labor resources, while leveraging the investment made in cyber infrastructure. We achieve this with the appropriate application of security orchestration and automation response (SOAR) technology delivered by our in-house development team.

XDR-centric security information and event management (SIEM) data model: Our solution uses Cisco XDR to manage and continuously analyze the high-fidelity event data used to determine and declare an incident is occurring. Splunk is used to manage a supplemental data lake to support investigation and enrichment. Splunk is also used in the Port53 solution for extended data retention.

Port53 must protect the sensitive, private information that you will share with us. Our SOC 2 Type 2 certification is current and certifies our commitment, processes, and solution implementation that protect your sensitive data.

Augment the solution with continuous threat exposure management (CTEM): The Port53 cyber portfolio contains connected services that are a force-multiplier for the MXDR solution. This includes vulnerability management as a service (VMaaS), dark-web monitoring, and managed government, risk, and compliance (Managed GRC). Together, the MXDR plus CTEM solution presents a comprehensive cyber program that delivers exceptional cyber-risk reduction.

For more information, see https://www.port53.com/managed-xdr.

Certifications and industry accreditations

  • CCIE, CCNP, CISSP, CEH, PMP, CISM, CMMC, as well as ITIL and PMP certifications
  • SOC 2 Type 2 certification for our SOC services and Phoenix platform

Customer inquiries

Matt Baringer, Services Sales Director
matt@port53tech.com