avodaq's incident detection and response (IDR) service provides a central platform for detection and management of security events. Our managed XDR approach summarizes and evaluates all information from your security infrastructure at an attractive price point. Our team of certified analysts classifies and analyzes anomalies and provides not only case-based recommendations but will support your organization actively in the remediation process.

We have a proven track record to leverage our own expertise and Cisco solutions like Cisco Breach Protection Suite and Cisco XDR to set up the complete SOC-as-a-Service (SOCaaS) solution in just a few weeks.

avodaq IDR is designed for large, small and medium businesses (SMBs), mid-sized enterprises, and public sector organizations—from 500 up to 10,000 endpoints.

Service and response times

  • Monday through Sunday from 00:00–24:00 (24/7)

Solution delivery

  • Priority 1: 15 minutes
  • Priority 2: 30 minutes
  • Priority 3: 2 hours
  • Priority 4: 24 hours

Solution delivery

  • Priority 1: 2 hours
  • Priority 2: 4 hours
  • Priority 3: 12 hours
  • Priority 4: N/A

Location and coverage

  • Germany
  • Coverage: Europe, Middle East, and Africa (EMEA)

Certifications and industry accreditations

  • Organizational certifications: ISO 27001
  • Certified analyst team: CompTIA Security+ and CompTIA Cybersecurity Analyst (CySA+), Cisco CyberOpsProfessional, and others
  • Cisco preferred Partner Security, Cisco Powered Service Managed XDR

Preferred contact for follow-ups or customer inquiries
Phone: +49 40 41 32 67 0
Email: contact@avodaq.com