The Cisco Learning Network is where you can ask questions, share ideas, and connect with other members as you prepare for your certification exams.
Required core exam
100-150 CCST Networking
This exam demonstrates that you have the foundational knowledge and skills to show how networks operate, including the devices, media, and protocols that enable network communications.
It is also a first step toward the Cisco Certified Network Associate certification.
Cost: US$125, or redeem Cisco Learning Credits
Duration: 50 minutes
Preparing for your exam
The following learning materials are recommended for you to take prior to the Cisco Certified Support Technician (CCST) Networking certification exam.
Network Technician career path
The Network Technician Career Path prepares you for the Cisco Certified Support Technician (CCST) Network certification and entry-level roles such as network support technician, entry-level help desk technician, or IT support specialist. Learn how networks operate, including the devices, media, and protocols that enable network communication. Develop key skills so you can perform basic troubleshooting, using effective methodologies and help desk best practices.
Required core exam
100-140 CCST IT Support
This exam tests your foundational knowledge and skills related to IT support tasks, including queue and time management, documentation, troubleshooting, assisting end users, managing computer components, and identifying security threats.
Cost: $125
Duration: 50 minutes
Preparing for your exam
The following learning materials are recommended for you to take prior to the Cisco Certified Support Technician (CCST) IT Support certification exam.
IT Support Specialist career path
The IT Support Specialist career path prepares you for the Cisco Certified Support Technician (CCST) IT Support certification and entry-level roles such as IT End User Support, Help Desk Support, or Computer Support Specialist. Learn skills for assisting end-users, troubleshooting common hardware, software, and connectivity issues, managing operating systems, and identifying security threats to ensure smooth IT operations.
