Products

JTAPI Protocol

Metreos offers a number of products that will help your organization get the most out of its IP telephony investment - using JTAPI and other protocols today and providing for a seamless transition to SIP over time.

JTAPI Applications

Metreos offers a number of packaged applications that use JTAPI such as:

  • RapidRecord
    Records all calls placed to and from a specified set of IP phones, and can also be used by end users to selectively record calls they make or receive.
  • More
    Other Metreos packaged applications such as Click-to-Talk and Paging & Intercom also can be easily deployed using JTAPI.

JTAPI Developer Tools

The Metreos Visual Designer is a visual integrated development environment (IDE) for rapid VoIP development. It enables developers from the data center (who may lack IP telephony development experience) to easily and rapidly develop applications - using JTAPI and other major protocols - to converge voice with enterprise applications and data. Using this approach, development time for new VoIP applications is dramatically reduced to days rather than weeks or months, and maintenance of applications is made much faster and easier.

JTAPI Application Environment

The Metreos Application Environment is the industry's first and only complete application environment for VoIP. It includes the Metreos Application Runtime, Metreos Media Engine, Metreos Management Console and Metreos Visual Designer. The Metreos Application Environment includes support for JTAPI, as well as a variety of other protocols such as SIP, SCCP, H.323, Cisco Extension Mobility and Cisco IP Phone Services.

About the JTAPI Protocol

The Java Telephony API (JTAPI protocol) is a portable, object-oriented API for Java-based computer-telephony applications. The JTAPI protocol can serve a broad audience, from call center application developers to web page designers. The JTAPI protocol supports both first- and third-party telephony application domains.

The JTAPI protocol is a set of API's. The "core" API provides the basic call model and rudimentary telephony features, such as placing telephone calls and answering telephone calls. The core API is surrounded by standard extension APIs providing functionality for specific telephony domains, such as call centers and media stream access.

Applications written using the JTAPI protocol are intended to be portable across the various computer platforms and telephone systems. Implementations of the JTAPI protocol will be available for existing computer-telephony integration (CTI) platforms such as Sun Microsystem's SunXTL, Microsoft and Intel's TAPI, Novell and Lucent's TSAPI, and IBM's CallPath. Additionally, independent hardware vendors may choose to provide implementations of the JTAPI protocol on top of their own proprietary hardware.

The Java Telephony API specification represents the combined efforts of design teams from Sun Microsystems, Lucent, Nortel, Novell, Intel, and IBM, operating under the direction of JavaSoft on versions 1.0 and 1.1, and teams from Sun Microsystems, Lucent, Nortel, IBM, Siemens, and Dialogic, working within the Enterprise Computer Telephony Forum on version 1.2.