“BearingPoint sees IP telephony not just as a new technology, but as a fundamentally new business instrument, with the potential to transform business processes and deliver significant competitive advantage. In order to realize the promise, however, a number of challenges must be overcome, such as the complexity of the wide variety of arcane telephony protocols, sophisticated media processing requirements and other issues unique to converged voice and data applications. We chose Metreos as our communications application environment because it will protect the reliability of IP dial tone, accelerate application development, and provide centralized management of our VoIP applications.”

— Chas White
Executive VP & Corporate CTO
BearingPoint

The Challenges of Voice Over IP Solutions

The benefits of convergence are compelling. Voice over IP solutions can improve communications, transform your business processes and give your business a real competitive advantage. But the cost, complexity and risk of VoIP application development and management have proven to be significant for early adopters.

Metreos Voice Over IP Solutions

Metreos offers a number of packaged VoIP applications used by some of the biggest names in business to solve common problems and increase the value of IP telephony infrastructure.

Metreos has also delivered the industry's first and only complete VoIP application environment, enabling the rapid development, reliable execution and automated management of custom voice over IP applications that converge voice with enterprise applications and data to improve communications, transform business processes and create competitive advantage.

How Metreos Is Different

The first generation of technology intended to enable the integration of voice and enterprise applications and content was based on computer-telephony integration (CTI). CTI-based solutions have proven to be inflexible, costly, and appropriate only for call center use. Enterprises are now demanding voice over IP solutions with application development and management tools that are easier to use, more scalable, and capable of enabling convergence beyond the call center, extending to address the needs of the entire business.

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Products Product Overview VoIP Applications PhoneProxy ClusterMobility RapidRecord RemoteAgent Paging & Intercom Click-to-Talk VoIP Application Environment Application Runtime Media Engine Visual Designer Management Console VoIP Application Challenges Dial Tone Reliability Cost and Complexity Manageability How Metreos Is Different	Home » Products
	“BearingPoint sees IP telephony not just as a new technology, but as a fundamentally new business instrument, with the potential to transform business processes and deliver significant competitive advantage. In order to realize the promise, however, a number of challenges must be overcome, such as the complexity of the wide variety of arcane telephony protocols, sophisticated media processing requirements and other issues unique to converged voice and data applications. We chose Metreos as our communications application environment because it will protect the reliability of IP dial tone, accelerate application development, and provide centralized management of our VoIP applications.” — Chas White Executive VP & Corporate CTO BearingPoint The Challenges of Voice Over IP Solutions The benefits of convergence are compelling. Voice over IP solutions can improve communications, transform your business processes and give your business a real competitive advantage. But the cost, complexity and risk of VoIP application development and management have proven to be significant for early adopters. Metreos Voice Over IP Solutions Metreos offers a number of packaged VoIP applications used by some of the biggest names in business to solve common problems and increase the value of IP telephony infrastructure. Metreos has also delivered the industry's first and only complete VoIP application environment, enabling the rapid development, reliable execution and automated management of custom voice over IP applications that converge voice with enterprise applications and data to improve communications, transform business processes and create competitive advantage. How Metreos Is Different The first generation of technology intended to enable the integration of voice and enterprise applications and content was based on computer-telephony integration (CTI). CTI-based solutions have proven to be inflexible, costly, and appropriate only for call center use. Enterprises are now demanding voice over IP solutions with application development and management tools that are easier to use, more scalable, and capable of enabling convergence beyond the call center, extending to address the needs of the entire business. Back to top