Cisco IP Phone Services API

Metreos offers a number of products that will help your organization get the most out of its IP telephony investment - using Cisco IP Phone Services and other protocols.

Metreos Applications

Metreos offers a number of packaged applications that use Cisco IP Phone Services such as:

RapidRecord
Records all calls placed to and from a specified set of IP phones, and can also be used by end users to selectively record calls they make or receive.
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Other Metreos packaged applications such as Paging & Intercom also can be easily deployed using Cisco IP Phone Services.

Cisco IP Phone Services Developer Tools

The Metreos Visual Designer is a visual integrated development environment (IDE) for rapid VoIP development. It enables developers from the data center (who may lack IP telephony development experience) to easily and rapidly develop applications - using Cisco IP Phone Services and other major protocols - to converge voice with enterprise applications and data. Using this approach, development time for new VoIP applications is dramatically reduced to days rather than weeks or months, and maintenance of applications is made much faster and easier.

Metreos Application Environment

The Metreos Application Environment is the industry's first and only complete application environment for VoIP. It includes the Metreos Application Runtime, Metreos Media Engine, Metreos Management Console and Metreos Visual Designer. The Metreos Application Environment includes support for Cisco IP Phone Services, as well as a variety of other protocols such as SIP, SCCP, JTAPI, H.323, Cisco Extension Mobility and Cisco AXL API.

About Cisco IP Phone Services

With Cisco IP Phone Services, an enterprise can use Cisco IP Phones, such as the Cisco IP Phones 7960 and 7940, to deploy customized client services with which users can interact via the keypad and display. Services deploy using the HTTP protocol from standard web servers, such as Microsoft IIS.

Cisco IP Phones have buttons with a "Services" label. When a user presses the services button, a menu of services that are configured for the phone is displayed. The user then chooses a service from the listing, and the phone display updates.

A phone user can navigate a text menu by using the up/down rocker switch followed by the Select softkey, or by using the DTMF keypad to enter a selection directly. Graphic menus currently do not support any type of cursor-based navigation; users simply enter a numeric item selection by using the DTMF keypad.

When a menu selection is made, the Cisco IP Phone acts on it by using its HTTP client to load a specific URL. The return type from this URL can be plain text or one of the Cisco IP Phone XML objects. The object loads and then interacts with the user in an appropriate manner for the object.

Products
Products Product Overview VoIP Applications PhoneProxy ClusterMobility RapidRecord RemoteAgent Paging & Intercom Click-to-Talk VoIP Application Environment Application Runtime Media Engine Visual Designer Management Console VoIP Application Challenges Dial Tone Reliability Cost and Complexity Manageability How Metreos Is Different	Home » Products » Product Overview » Metreos Application Runtime » Cisco IP Phone Services API
	Cisco IP Phone Services API Metreos offers a number of products that will help your organization get the most out of its IP telephony investment - using Cisco IP Phone Services and other protocols. Metreos Applications Metreos offers a number of packaged applications that use Cisco IP Phone Services such as: RapidRecord Records all calls placed to and from a specified set of IP phones, and can also be used by end users to selectively record calls they make or receive. More Other Metreos packaged applications such as Paging & Intercom also can be easily deployed using Cisco IP Phone Services. Cisco IP Phone Services Developer Tools The Metreos Visual Designer is a visual integrated development environment (IDE) for rapid VoIP development. It enables developers from the data center (who may lack IP telephony development experience) to easily and rapidly develop applications - using Cisco IP Phone Services and other major protocols - to converge voice with enterprise applications and data. Using this approach, development time for new VoIP applications is dramatically reduced to days rather than weeks or months, and maintenance of applications is made much faster and easier. Metreos Application Environment The Metreos Application Environment is the industry's first and only complete application environment for VoIP. It includes the Metreos Application Runtime, Metreos Media Engine, Metreos Management Console and Metreos Visual Designer. The Metreos Application Environment includes support for Cisco IP Phone Services, as well as a variety of other protocols such as SIP, SCCP, JTAPI, H.323, Cisco Extension Mobility and Cisco AXL API. About Cisco IP Phone Services With Cisco IP Phone Services, an enterprise can use Cisco IP Phones, such as the Cisco IP Phones 7960 and 7940, to deploy customized client services with which users can interact via the keypad and display. Services deploy using the HTTP protocol from standard web servers, such as Microsoft IIS. Cisco IP Phones have buttons with a "Services" label. When a user presses the services button, a menu of services that are configured for the phone is displayed. The user then chooses a service from the listing, and the phone display updates. A phone user can navigate a text menu by using the up/down rocker switch followed by the Select softkey, or by using the DTMF keypad to enter a selection directly. Graphic menus currently do not support any type of cursor-based navigation; users simply enter a numeric item selection by using the DTMF keypad. When a menu selection is made, the Cisco IP Phone acts on it by using its HTTP client to load a specific URL. The return type from this URL can be plain text or one of the Cisco IP Phone XML objects. The object loads and then interacts with the user in an appropriate manner for the object. Back to top