Cisco Packaged Contact Center Enterprise 11.6(1)
Productoverzicht
| Serie | Cisco Packaged Contact Center Enterprise |
|---|---|
| Overzicht | Productoverzicht |
|
Dit product wordt ondersteund door Cisco, maar wordt niet meer verkocht.
|
|
| Status |
Niet te bestellen
End-of-life details
|
|---|---|
| Releasedatum | 03-AUG-2017 |
| End-of-sale datum | 10-SEP-2020 Details |
| End-of-support datum | 30-SEP-2023 Details |
Feedback-
Belangrijkste zoekresultaten
- New
Belangrijke informatie
Klanten bekeken ook
Opgeslagen content
-
U kunt nu documentatie opslaan voor eenvoudigere toegang en gebruik. Opgeslagen documentatie voor dit product zal hier worden getoond. U kunt ook de pagina Mijn opgeslagen content bezoeken om alle opgeslagen content op Cisco.com te beheren.
Log in om uw opgeslagen content te bekijken.
Nieuwste security meldingen
- 25-May-2021
- 25-May-2021
- 05-Sep-2018
- 27-Jan-2016
Documentcategorieën
-
Gegevensbladen en productinformatie
Meldingen voor End-of-Life en End-of-Sale
-
- End-of-Sale and End-of-Life Announcement for the Perpetual Licensing for Cisco Unified Contact Center Enterprise, Packaged Contact Center Enterprise, Customer Voice Protocol, and HCS for Contact Center - Replaced by Flex Contact Center
- End-of-Sale and End-of-Life Announcement for the Cisco FLEX Subscription v12.0 for Unified Contact Center Enterprise, Packaged Contact Center Enterprise, Customer Voice Protocol, and Hosted Collaboration Solution for Contact Center
- End-of-Sale and End-of-Life Announcement for the Cisco FLEX Subscription 11.x for Unified Contact Center Enterprise, Packaged Contact Center Enterprise, Customer Voice Protocol, and Hosted Collaboration Solution for Contact Center
- End-of-Sale and End-of-Life Announcement for the Cisco Unified Contact Center Enterprise, Cisco Packaged Contact Center Enterprise, Cisco Unified Intelligent Contact Management Enterprise, and Cisco HCS for Contact Center 11.6
- End-of-Sale and End-of-Life Announcement for the Cisco Country-specific Unified Contact Center Enterprise, Packaged Contact Center Enterprise, and Cisco Voice Portal Offers
- End-of-Sale and End-of-Life Announcement for the Cisco Unified Contact Center Enterprise, Cisco Packaged Contact Center Enterprise, and Cisco Unified Intelligent Contact Management Enterprise 10.5
- End-of-Sale and End-of-Life Announcement for the Cisco Unified Contact Center Enterprise, Cisco Packaged Contact Center Enterprise, and Cisco Unified Intelligent Contact Management Enterprise 11.0
- End-of-Sale and End-of-Life Announcement for the Cisco Unified Contact Center Enterprise, Cisco Packaged Contact Center Enterprise, and Cisco Unified Intelligent Contact Management Enterprise 10.0
- End-of-Sale and End-of-Life Announcement for the Cisco Unified Contact Center Enterprise, Cisco Packaged Contact Center Enterprise, Cisco Unified Intelligent Contact Management Enterprise, and Hosted Editions 9.0
- End-of-Sale and End-of-Life Announcement for the Cisco Unified Communications Software Subscription (UCSS)
English
-
- Annonce d’arrêt de commercialisation et de fin de vie de Perpetual Licensing for Cisco Unified Contact Center Enterprise, Packaged Contact Center Enterprise, Customer Voice Protocol, and HCS for Contact Center - Replaced by Flex Contact Center
- Annonce d’arrêt de commercialisation et de fin de vie de Cisco Unified Contact Center Enterprise, Cisco Packaged Contact Center Enterprise, Cisco Unified Intelligent Contact Management Enterprise, and Cisco HCS for Contact Center 11.6
- Annonce d’arrêt de commercialisation et de fin de vie de Cisco Country-specific Unified Contact Center Enterprise, Packaged Contact Center Enterprise, and Cisco Voice Portal Offers
- Annonce d’arrêt de commercialisation et de fin de vie de Cisco Unified Contact Center Enterprise, Cisco Packaged Contact Center Enterprise, and Cisco Unified Intelligent Contact Management Enterprise 10.5
- Annonce d’arrêt de commercialisation et de fin de vie de Cisco Unified Contact Center Enterprise, Cisco Packaged Contact Center Enterprise, and Cisco Unified Intelligent Contact Management Enterprise 11.0
- Annonce d’arrêt de commercialisation et de fin de vie de Cisco Unified Contact Center Enterprise, Cisco Packaged Contact Center Enterprise et Cisco Unified Intelligent Contact Management Enterprise 10.0
French - Canadian
- End-of-Sale and End-of-Life Announcement for the Cisco Unified Contact Center Enterprise, Cisco Packaged Contact Center Enterprise, Cisco Unified Intelligent Contact Management Enterprise, and Cisco HCS for Contact Center 12.0
- Annonce d’arrêt de commercialisation et de fin de vie de Cisco FLEX Subscription 11.x for Unified Contact Center Enterprise, Packaged Contact Center Enterprise, Customer Voice Protocol, and Hosted Collaboration Solution for Contact Center
Security meldingen
Meldingen uit het veld
Security Advisories, antwoorden en kennisgevingen
Release en compatibiliteit
Compatibiliteitsinformatie
-
- Packaged CCE Software Compatibility Matrix for 11.6(x)
Cisco Packaged Contact Center Enterprise 11.6(1)
Releaseopmerkingen
- Release Notes for Packaged Contact Center Enterprise Solution Release 11.6(1)
Cisco Packaged Contact Center Enterprise 11.6(1)
Referentie
Documentatieroadmaps
-
- Cisco Packaged Contact Center Enterprise Documentation Guide, Release 11.6(1)
Cisco Packaged Contact Center Enterprise 11.6(1)
Licentie-informatie
- Open Source Used In Cisco CTI Object Server for Contact Center Enterprise Solutions 11.6(1) (PDF - 1 MB)
- Open Source Used In Cisco Unified Contact Center Enterprise Solutions 11.6(1) (PDF - 27 MB)
Cisco Packaged Contact Center Enterprise 11.6(1)
Technische referenties
- Solution Design Guide for Cisco Packaged Contact Center Enterprise, Release 11.6
Cisco Packaged Contact Center Enterprise 11.6(1)
Installeren en upgraden
Installatie- en upgrade-handleidingen
-
- Cisco Finesse Desktop User Guide for Unified Contact Center Enterprise Release 11.6(1)
- Cisco Packaged Contact Center Enterprise Installation and Upgrade Guide Release 11.6(1)
Cisco Packaged Contact Center Enterprise 11.6(1)
Configuratie
Configuratievoorbeelden en TechNotes
-
- Packaged CCE: MRA Configuration
- Packaged CCE: Unified CVP and Virtualized Voice Browser TLS and SRTP Security Configuration
Cisco Packaged Contact Center Enterprise 11.6(1)
- Configuratie en probleemoplossing van CVP slimme licentie op PCCE 12.5
- Configureer de identiteitsprovider voor Cisco Identity Services om de SSO in te schakelen
- Contactcenter met Okta Identity Provider
- FTP-server op PCCE configureren
- Gadget en gebruikersinterface van derden in PCCE integreren
- PCCE uitgaande optie configureren - Ringback uitschakelen bij overdracht naar Agent voor SIP
- Pane voor uitvoering van PCCE-opdracht begrijpen
Configuratiehandleidingen
- Port Utilization Guide for Cisco Unified Contact Center Solutions, Release 11.6(1)
Cisco Packaged Contact Center Enterprise 11.6(1)
Functiehandleidingen
- Cisco Packaged Contact Center Enterprise Features Guide Release 11.6(1)
Cisco Packaged Contact Center Enterprise 11.6(1)
Onderhouden en gebruiken
Onderhouds- en gebruikshandleidingen
-
- Cisco Packaged Contact Center Enterprise Administration and Configuration Guide Release 11.6(1)
- Cisco Packaged Contact Center Enterprise Reporting User Guide, Release 11.6(1)
Cisco Packaged Contact Center Enterprise 11.6(1)
Probleemoplossing
TechNotes voor probleemoplossing
-
- Maximale hoeveelheid gegevens die door ICM MDS - bericht kan worden verwerkt
Cisco Packaged Contact Center Enterprise 11.6(1)
- ADFS/IDs-probleemoplossing en gemeenschappelijke problemen
- Lokale autorisatie van PCCE configureren
- Packaged Contact Center Enterprise (PCCE) 11.5 implementatiefaciliteiten op scherm van VM-hosts
- Probleemoplossing PCCE 12.0 SPOG-fouten bij bestandsoverdracht
- Probleemoplossing bij CVP op SPOG dat uit sync blijkt
- Probleemoplossing certificaat uitwisseling tussen CVP 12.5 en PCCE 12.0
- Probleemoplossing met PCCE - Hoe u FQD van vinnen en CUIC kunt herstellen in Categoriepagina
- Problemen oplossen PCCE kan niet worden aangesloten op SideA of SideB VMware ESXi host
- Sporen instellen en logbestanden verzamelen in CCE
- Verbeteren van de databaseprestaties voor contactcenters-UCE/PCCE
- Voer CA-ondertekende certificaten in een CCE-oplossing uit
- WISSELEN VAN zelfondertekende certificaten IN EEN PCCE-OPLOSSING
Log in om beschikbare downloads te bekijken.
