Cisco Spaces Configuration Guide

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Cisco Spaces Configuration Guide

Chapter Title

Managing Cisco Spaces Users and Accounts

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Updated:
March 15, 2023

Chapter: Managing Cisco Spaces Users and Accounts

Managing Cisco Spaces Users and Accounts

This chapter explains how to invite and manage Cisco Spaces users and accounts.

Managing Cisco Spaces Users

Cisco Spaces provides its users different rights and privileges based on the role they perform.

In the Cisco Spaces dashboard, click the Menu icon () and choose Admin Management to manage admin users and create roles. Use the Admin tab to view the Cisco Spaces users and invite new administrators. Use the Roles tab to search for roles, create new roles and manage them.

Inviting a Cisco Spaces User

When a Cisco Spaces account is created, a Dashboard Admin Role user is created for the account with the e-mail ID provided. This Dashboard Admin can invite other users for Cisco Spaces.

Cisco Spaces provides only one default user role, Dashboard Admin Role. By default, Dashboard Admin Role have read and write access rights only to the role types, DNASpaces (including menu items in the left pane, of the dashboard, and the apps Behavior Metrics, OpenRoaming, Location Analytics, Engagements, and Location Personas), CaptivePortals, and OperationsInsights.


Note

  • If the Dashboard Admin Role requires access to any other role types (apps) such as BLEManager, contact the Cisco Spaces support team.

  • By deafult, a Dashboard Admin Role for the SEE (Base) license have access only to DNASpaces.

Cisco Spaces allows to define user roles with different access rights to different apps. For example, you can create a user role with read and write permisision in Captive Portals app, and read only permission in Operational Insights app.

You can include the following role types (apps) in a user role, if that particular service is enabled for your account.

  • DNASpaces: This role type provides access to all the menu items in the left pane of the Cisco Spaces dashboard such as Location Hierarchy, Admin Management, Monitoring and Support, Setup, and so on. In addition, this role type provides access to the apps such as Behavior Metrics, OpenRoaming, Location Analytics, Engagements, and Location Personas.

    Asset Locator: This role type provides access rights to the Asset Locator app.

  • Detect and Locate: This role type provides access rights to the Captive Detect and Locate app.

  • CaptivePortals: This role type provides access rights to the Captive Portals app.

  • MapService: This role type provides access rights to Map Service.

  • IoT Services: This role type provides access rights to IoT Services .

  • Location Analytics: This role type provides access rights to the Location Analytics app.


Note

  • Import of duplicate payload from Cisco DNA Center to Mapservice is restricted. In the Import History section, the following error message is displayed: Warning:Import ignored due to no changes in request payload.

  • Access to Map Services are no more provided as part of the DNASpaces. However, you can assign MapServices to a role only with DNASpaces. For example, you can create a role with read and write access to MapServices and Read Only access to DNASpaces.

  • For the Dashboard Admin role, access to Location Analytics is provided by default. For other roles, you must assign the access separately. However, you can assign Location Analytics to a role only along with the DNASpaces service. For example, you can create a role with read and write access to Location Analytics and Read Only access to DNASpaces. The Location Analytics tile is disabled for Cisco Spaces user accounts that do not have access to Location Analytics.

To invite a Cisco Spaces user, follow these steps:

Procedure

Step 1

In the Cisco Spaces dashboard, click the Menu icon () and choose Admin Management.

Step 2

Click Invite Admin.

Step 3

In the Invite Admin window, enter the following details:

  1. In the Email field, enter the e-mail address of the user to add.

  2. From the Role Name drop-down list, choose the user role that you want to provide to this user.

    • The default user role, and the user roles defined earlier displays in the drop-down list. If the required user role is not there, you can define a new user role using Create New Role.

    • Click Create New Role to create a new user rple. For more information on creating a new user role, see Creating a User Role. The user roles defined are listed on the Roles tab.

    • After you select a role name, the permission type and apps details are displayed in the bottom of the Invite Admin window.

Step 4

Check the Restrict this role to specific locations check box if you want to restrict the selected role to any particular location.

  1. Click Add Locations.

  2. In the Choose Locations window, check the check cbox aganist the required location from the Location Hierarchy. The selected location is displayed in the Selected Locations area.

  3. Click Done.

Step 5

Click Invite.

Note 

  • The Invite Admin option is available only for Cisco Spaces administrators with read and write permissions.

  • Certain apps such as Captive Portals have provision to manage the users for that particular app. For example, a Captive Portals app user with read and/or write permission can invite users with user roles Creative User or AccessCodeManger from the User Management option in the Captive Portals app. Admin Management users are displayed in the User Management window. However, from the User Management option in the Captive Portals app, you cannot modify an user account created through Admin Management.

Creating a User Role

To create a Cisco Spaces user role, follow these steps:

Procedure

Step 1

In the Cisco Spaces dashboard, click the Menu icon () and choose Admin Management.

Step 2

Click the Roles tab, and click Create Role.

Note 

You can also click Create New Role in the Role Name drop-down list in the Invite Admin window.

Step 3

In the Create New Role window, enter the following details:

  1. In the ROLE NAME field, enter a name for the user role.

  2. In the APPS area, check the check boxes for the role types that you want to provide to this user role.

    For more information on role types (apps), see the roles types described in Inviting a Cisco Spaces User.

  3. From the drop-down list that displays for each role type, choose the access right to be provided for this particular user role.

    You can set the access right as Read Only or Read/Write.

    For example, if you want to create a user role that has complete access to Dashboard menu items, and read only access to captive portal app, check the DNASpaces check box, and from the corresponding drop-down list choose Read/Write. Then check the CaptivePortal check box, and from the corresponding drop-down list choose Read only.

  4. Click Create.

The user role is available in the Role Name drop-down list of the Invite Admin window.

Editing Cisco Spaces User

A Dashboard Admin user with read and write permission can change the user role of a user. For example, a Dashboard Admin Read can be promoted to a Dashboard Admin Read and Write user.

To edit the user privileges of a Cisco Spaces user, follow these steps:

Procedure

Step 1

In the Cisco Spaces dashboard, click the Menu icon () and choose Admin Management.

The Admin window is displayed with the list of e-mail IDs of the Cisco Spaces users.

Step 2

Click the Edit icon at the far right of the e-mail ID of the user whom you want to edit.

The Invite Admin window is displayed.

Step 3

From the Role Name drop-down list, choose the type of access that you want to provide to the user.

The default user roles, and the user roles defined earlier appears in the drop-down list for selection. If the required user role is not there, you can define a user role using Create New Role. For more information on creating a new user role, see Creating a User Role.

Step 4

Click Update.

Deleting a Cisco Spaces User

If a user no more needs access to the Cisco Spaces, we recommend that you delete such users from the Cisco Spaces user list. A Dashboard Admin Role user can delete other users.

To delete an existing Cisco Spaces user, follow these steps:

Procedure

Step 1

In the Cisco Spaces dashboard, click the Menu icon () and choose Admin Management.

The Admins window is displayed with the list of the Cisco Spaces users.

Step 2

Click the Delete icon at the far right of the e-mail ID of the user whom you want to delete.

If you want to delete multiple users, select the check box for the corresponding e-mail IDs, and click Delete Admins that displays on top right of the window.

Managing the Cisco Spaces Accounts

This section describes how to manage the Cisco Spaces Accounts.

Changing the Cisco Spaces Password

We recommend that you change the Cisco Spaces password at frequent intervals to ensure more security for your application.

To change the password of your Cisco Spaces account, follow these steps:

Procedure

Step 1

In the Cisco Spaces dashboard, click the User Account icon that is displayed at the far right of the dashboard.

Step 2

Click Change Password.

Step 3

In the window that displays, do the following:

  1. In the Current Password field, enter the current password for your Cisco Spaces account.

  2. In the New Password field, enter the new password that you want for your Cisco Spaces account.

  3. In the Confirm Password field, reenter the new password for confirmation.

  4. Click Change Password.

Password Strength

The Cisco Spaces password requires the following parameters:

  • At least 8 characters

  • At least 1 upper case letter (A-Z)

  • At least 1 lower case letter (a-z)

  • At least 1 special character

  • At least 1 numeric character(0-9)

Signing Out of Cisco Spaces

To sign out of Cisco Spaces, follow these steps:

Procedure

Step 1

In the Cisco Spaces dashboard, click the User Account icon () that displays in the far right of the dashboard.

Step 2

Click Logout.

Location-Based RBAC

Role-based Access Control (RBAC) is now enhanced to support specific locations. Use the Restrict this role to specific locations option to support specific locations while creating a role (Admin Management > Roles > Create Role) and inviting user flows (Admin Management > Invite Admin).

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