Cisco Wireless LAN Controller System Message Guide, Release 7.3

DAPI Messages
DEBUG Messages
DHCP Messages

DAPI DEBUG and DHCP System Messages

This chapter contains the following topics:

DAPI Messages

This section contains database API (DAPI) messages.

Error Message    %DAPI-4-HAPI_CALLBACK_FAILED: HAPI layer has failed to receive and 
process the command:(CMD=[dec] , Event=[dec])

Explanation The DAPI module has received an event from a hardware port. This subsystem has invoked a corresponding callback operation of the HAPI module, which was either not properly installed during initialization or has failed to process it.

Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/cisco/web/support/index.html. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create/launch.do, or contact your Cisco technical support representative and provide the representative with the information you have gathered.

Error Message    %DAPI-4-HAPI_CMDCALL_FAILED: Call to HAPI layer for command:[dec] 
failed for user port: [int]/[int]/[int]

Explanation The DAPI module has received a command from a hardware port. To process the module, the subsystem has invoked a corresponding operation of the HAPI module, which was unable to process it.

DEBUG Messages

This section contains debugging (DEBUG) messages.

Error Message    %DEBUG-6-CLT_LOOKUP_FAIL: Client entry 
[hex].[hex].[hex].[hex].[hex].[hex] not found in db

Explanation The client entry has not been found in the database. The client may have disassociated with the controller.

Recommended Action No action is required.

Error Message    %DEBUG-6-CLT_TBL_EMPTY: There are no clients in the database.

Explanation There are no clients in the database.

Recommended Action No action is required.

Error Message    %DEBUG-4-INVALID_ELEM_ID: Received an invalid Information Element. 
Element id [dec] is invalid

Explanation The system has received an invalid information element.

Error Message    %DEBUG-4-INVALID_EVENT: Received unsupported event [dec].

Explanation The system has received an unsupported event by the task.

Error Message    %DEBUG-4-INVALID_LEN: Received a corrupted packet. Element Info Length 
[dec] received greater than DataLen [dec]

Explanation The system has received a corrupted packet.

Error Message    %DEBUG-4-INVALID_MODULE: Unhandled debug module [dec].

Explanation This module cannot be debugged.

Error Message    %DEBUG-3-MSG_POST_FAILURE:  Failure to post Troubleshoot info for msg 
type [dec] for  MAC Address: [hex].[hex].[hex].[hex].[hex].[hex]

Explanation The system has failed to post troubleshooting information for a client. Either the client is not in the watch list or the queue for the troubleshooting task does not exist.

Error Message    %DEBUG-3-MSG_SEND_FAIL: Failed to send Event [chars] to Queue [chars]. 
Error Code is [dec]

Explanation The system is unable to send messages to the queue. The queue for the task might be full.

Error Message    %DEBUG-4-RMV_CLT_FAIL: Failed to remove client 
[hex].[hex].[hex].[hex].[hex].[hex] from watchlist

Explanation The system has failed to remove a client from the debug watchlist.

Recommended Action No action is required.

Error Message    %DEBUG-3-START_TMR_FAIL: Trouble Shoot Timer could not be started

Explanation The system could not start the troubleshoot timer.

DHCP Messages

This section contains Dynamic Host Configuration Protocol (DHCP) messages.

Error Message    %DHCP-3-ADD_OPTION_FAIL: Option [hex] did not fit into the packet!

Explanation The option did not fit into the packet.

Error Message    %DHCP-4-ADDR_NOT_ALLOCATED: No IP addresses to give -- OFFER abandoned 
-- packet dropped

Explanation The system has no IP addresses to give -- OFFER abandoned -- the packet has been dropped.

Error Message    %DHCP-3-ADDR_NOTIN_POOL: Error: Ip Address [dec].[dec].[dec].[dec] is 
not in pool ([dec].[dec].[dec].[dec]-> [dec].[dec].[dec].[dec])

Explanation The IP address is not in the pool.

Error Message    %DHCP-4-ARP_LOOKUP_FAIL: Default gateway arp lookup failed.

Explanation The default gateway ARP lookup has failed.

Error Message    %DHCP-3-ARP_SEND_FAIL: Unable to send ARP Request. Local MAC: 
[hex]:[hex]:[hex]:[hex]:[hex]:[hex].Ip Addr: %d.%d.%d.%dTarget Ip Addr: 
%d.%d.%d.%d Interface # %d. Vlan Id: %d

Explanation The system is unable to send an ARP Request.

Error Message    %DHCP-3-BAD_DHCP_PKT: Bad DHCP packet from [dec].[dec].[dec].[dec], 
dropping

Explanation The system has detected a bad DHCP packet. The system is dropping the packet.

Error Message    %DHCP-3-BIND_FAIL: Unable to bind the socket.

Explanation The system is unable to bind the socket.

Error Message    %DHCP-3-BIND_NWPORT_ERR: Binding network port failed.

Explanation Binding the network port has failed.

Error Message    %DHCP-3-BIND_SRPORT_ERR: Binding service port failed.

Explanation Binding the service port has failed.

Error Message    %DHCP-4-BOGUS_PKT: bogus packet, option fields too long.

Explanation The system has detected a bogus packet. The option fields are too long.

Error Message    %DHCP-3-BROADCAST_ADDR_NOTSET: Unable to set the broadcast address. 
Reason:[chars]

Explanation The system is unable to set the broadcast address.

Error Message    %DHCP-3-BUFF_ALLOC_ERR: Out of System buffers.

Explanation The system is out of system buffers.

Error Message    %DHCP-6-CHADDR_FILTER_STATE: NPU/Driver DHCP CHADDR Filter is [chars]

Explanation Informational message that indicates if the chaddr filter is enabled or not.

Recommended Action No action is required.

Error Message    %DHCP-3-CONFIG_LOAD_FAIL: Unable to load DHCP configuration

Explanation The system is unable to load the DHCP configuration.

Error Message    %DHCP-3-CONFIG_SAVE_FAIL: Unable to store config file in NVRAM 
[chars].

Explanation The system is unable to store the configuration file in NVRAM.

Error Message    %DHCP-1-CRANITE_PASSTHRU: Received DHCP packet on a Cranite WLAN.

Explanation The system has received a DHCP packet on a Cranite WLAN.

Error Message    %DHCP-0-CREAT_TASK_FAIL: Failed to Create the task: [chars]

Explanation The system has failed to create the task.

Error Message    %DHCP-3-DEL_IFADDR_FAIL: Unable to delete the address on interface

Explanation The system is unable to delete the address on the interface.

Error Message    %DHCP-4-DHCP_CLEAR_FAIL: IP Address could not be de-registered for the 
station:[hex]:[hex]:[hex]:[hex]:[hex]:[hex]

Explanation The IP address could not be unregistered.

Error Message    %DHCP-3-DHCP_PKT_LOOPED: Received a DHCP packet sent by the controller 
itself possible network loop!

Explanation A possible network loop has occurred.

Error Message    %DHCP-4-DHCP_PKT_OVRSIZE: Oversized DHCP packet

Explanation The system has detected an oversized DHCP packet.

Error Message    %DHCP-4-DHCP_PKT_WRONGSIZE: DHCP options incorrect length

Explanation The system has detected that the DHCP options have an incorrect length.

Error Message    %DHCP-4-DHCP_RECV_FAIL: Could not receive the dhcp packet Error.

Explanation The system could not receive the DHCP packet.

Error Message    %DHCP-6-DISP_SERV_ADDR: dhcp server: binding to 
[dec].[dec].[dec].[dec]

Explanation Informational message that indicates the IP address to which the DHCP server is binding.

Recommended Action No action is required.

Error Message    %DHCP-3-DROP_FOREIGN_CLIENT: Dropping foreign client for dhcp retries, 
mac:[hex]:[hex]:[hex]:[hex]:[hex]:[hex] ip: [dec].[dec].[dec].[dec].

Explanation The system has dropped the foreign client for DHCP retries.

Error Message    %DHCP-4-ENCAPSULATE_FAIL: Unable to encapsulate header.

Explanation The system is unable to encapsulate the header.

Error Message    %DHCP-4-EXIT_PORT_NOTGET: Invalid exit port - could not resolve exit 
intfNum.

Explanation The system has detected an invalid exit port. The system could not resolve the exit.

Error Message    %DHCP-1-FORTRESS_PASSTHRU: Received DHCP packet on a Fortress WLAN.

Explanation The system has received the DHCP packet on a Fortress WLAN.

Error Message    %DHCP-3-GET_IFADDR_FAIL: Unable to retrieve the interface address

Explanation The system is unable to retrieve the interface address.

Error Message    %DHCP-3-GET_MASK_FAIL: Unable to retrieve the mask for an ip address

Explanation The system is unable to retrieve the mask for an IP address.

Error Message    %DHCP-4-INVALID_MSG_TYPE: Unsupported message ([hex]) -- ignoring

Explanation The system has detected an unsupported message type.

Error Message    %DHCP-4-INVALID_VLANID_ARP: ARP table stores invalid vlan id [dec], 
for the IP Addr [hex]. Expected vlan id for this ip address is [dec]

Explanation The ARP table contains a VLAN ID other than the expected ID.

Error Message    %DHCP-4-IPRGSTR_MSCB_FAIL: Registering IP on mscb failed for 
station[hex]:[hex]:[hex]:[hex]:[hex]:[hex]

Explanation Registering IP on the MSCB has failed.

Error Message    %DHCP-4-LEASEIP_NEQ_CIADDR: DHCP renew/rebind error lease ip 
[dec].[dec].[dec].[dec] is not same as Client's ip address 
[dec].[dec].[dec].[dec].

Explanation The DHCP renew/rebind error lease IP is not the same as the client IP address.

Error Message    %DHCP-4-LEASEIP_NEQ_REQIP: Lease->ip [dec].[dec].[dec].[dec] is not 
same as requested ip [dec].[dec].[dec].[dec].

Explanation The lease IP is not the same as the IP requested.

Recommended Action No action is required.

Error Message    %DHCP-4-LEASE_NOT_MATCH: Lease for [dec].[dec].[dec].[dec] does not 
belong to[hex]:[hex]:[hex]:[hex]:[hex]:[hex].

Explanation The DHCP lease does not match the MAC address.

Recommended Action No action is required.

Error Message    %DHCP-4-LEASE_NOT_OBTAINED: DHCP Lease could not be allocated to the 
client

Explanation The DHCP lease could not be allocated to the client.

Error Message    %DHCP-4-MAGIC_COOKIE_INVALID: Invalid magic cookie in the DHCP packet

Explanation The system has detected an invalid magic cookie in the DHCP packet.

Error Message    %DHCP-4-MBL_STATION_NOTFOUND: Unable to find mscb for 
[hex]:[hex]:[hex]:[hex]:[hex]:[hex].

Explanation The system is unable to find the MSCB.

Error Message    %DHCP-3-MSG_TRUNCATED: DHCP message getting truncated

Explanation The DHCP message is getting truncated.

Error Message    %DHCP-3-NETWORK_OVERLAP: Cannot have overlapping networks. Network id: 
[dec].[dec].[dec].[dec] in use by scope [chars]\n

Explanation The system cannot have overlapping networks. The network ID is in use by another scope.

Recommended Action No action is required.

Error Message    %DHCP-3-NON_RELAY_PKT: The DHCP request from [dec].[dec].[dec].[dec] 
is a non-relay. It is dropped

Explanation The DHCP request packet has been dropped.

Error Message    %DHCP-3-OPT_CHECK_EXCEED: Option checking exceeding packet limit 
packet Length: [dec]

Explanation The option checking exceeds the packet limit.

Error Message    %DHCP-3-OPT_LEN_INVALID: Option length exceeding the length of buffer 
for the tag [hex]

Explanation The option length exceeds the length of the buffer.

Error Message    %DHCP-4-OPT_LEN_ZERO:  Could not add option [hex] . The length of this 
option is zero

Explanation The system could not add an option to the DHCP packet.

Error Message    %DHCP-3-RAWSOCKET_CREAT_FAIL: Unable to create raw socket.

Explanation The system is unable to create a raw socket.

Error Message    %DHCP-3-RAWSOCKET_SEND_FAIL: Sending packets through raw socket 
failed.

Explanation Sending packets through a raw socket has failed.

Error Message    %DHCP-4-RELAY_SERVER_NOTGET: Unable to get the dhcp relay server's ip 
address

Explanation The system is unable to get the IP address of the DHCP relay server.

Error Message    %DHCP-3-REMOVE_LEASE_FAIL: Unable to remove [dec].[dec].[dec].[dec] 
from leases.

Explanation The system is unable to remove an IP address from leases.

Error Message    %DHCP-4-REQIP_NOT_PRESENT: Received a packet without a requested ip!.

Explanation The system has received a packet without a requested IP address.

Recommended Action No action is required.

Error Message    %DHCP-4-RUNT_PKT_RECEIVED: DHCP proxy received runt packet, src: 
[dec].[dec].[dec].[dec], len =[dec]

Explanation The DHCP proxy received a runt packet.

Error Message    %DHCP-6-SCOPE_NOT_FOUND: Dropping packet from [dec].[dec].[dec].[dec] 
(unable to match to a dhcp scope)

Explanation The system is dropping a packet because it is unable to match to a DHCP scope.

Recommended Action No action is required.

Error Message    %DHCP-4-SEND_FAIL: Unable to send DHCP packet 
to[hex]:[hex]:[hex]:[hex]:[hex]:[hex].

Explanation The system is unable to send the DHCP packet.

%DHCP-3-SEND_OFFER_FAIL: Unable to send DHCP offer. Could not allocate appropriate ip address from the scope

Explanation The system is unable to send a DHCP offer. The system could not allocate an appropriate IP address from the scope.

Error Message    %DHCP-4-SET_IPADDR_FAIL: Failed to set ip address 
[dec].[dec].[dec].[dec] for the interface [chars]

Explanation The system has failed to set the IP address.

Error Message    %DHCP-3-SOCK_CREATE_FAIL: Failed to create socket.

Explanation The system has failed to create a socket.

Error Message    %DHCP-3-SOCK_EXCEP: Exception occurred on the socket.

Explanation An exception has occurred on the socket.

Error Message    %DHCP-3-SOCK_OPT_FAIL: Failed to set the option [chars] on socket.

Explanation The system has failed to set an option on the socket.

Error Message    %DHCP-3-SOCK_SELECT_FAIL: select system call failed.

Explanation A select system call has failed.

Error Message    %DHCP-4-UPDATE_FAP_FAIL: Unable to update foreign AP location.

Explanation The system is unable to update the foreign AP location.

Error Message    %DHCP-4-UPDATE_MSCB_FAIL: Failed to update MSCB state.

Explanation The system has failed to update the MSCB state.

Error Message    %DHCP-3-WRITE_SOCK_FAIL:  write on socket failed.

Explanation A write on the socket has failed.

Recommended Action

Bias-Free Language

Book Title

Cisco Wireless LAN Controller System Message Guide, Release 7.3

Chapter Title

DAPI DEBUG and DHCP System Messages

Results

Chapter: DAPI DEBUG and DHCP System Messages

DAPI DEBUG and DHCP System Messages

DAPI Messages

DEBUG Messages

DHCP Messages

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