Change History
This table lists the changes that are made to this guide. Most recent changes appear at the top.
Change |
See |
Date |
---|---|---|
Added Edge Chromium details |
Browser Settings for Agent and Supervisor Desktop | December 2020 |
Added Edge Chromium details |
Client Requirements | |
Initial Release of Document for Release 12.5(1) | ||
Updated supported versions of VMware |
Platform Requirements |
January 2020 |
Added client OS details and updated supported browsers |
Client Requirements |
|
Added security enhancement details |
Security Considerations |
|
Updated HTTPS support details |
Security Considerations All the references to http://FQDN of Finesse Server/ are changed to https://FQDN of Finesse Server/ |
|
Updated failover considerations |
Failover Considerations |
|
Updated filenames for OVA and ReadMe |
Installation Files |
|
Updated upgrade path version number |
Supported Upgrade Paths and Aligned Partitions Support |
|
Updated upgrade details and added a note on certificate validation |
Perform Upgrade |
|
Updated supported browsers and added a note on the recommendation for faster failover |
Browser Settings for Agent and Supervisor Desktop |
|
Added Cloud Connect certificate details |
Cloud Connect Certificates |
|
Added Customer Collaboration Platform certificate details |
Customer Collaboration Platform Certificates |
|
Added Cisco Web Proxy Service |
Network and System Services Used for Cisco Finesse |
|
SocialMiner product name change |
All references to SocialMiner are changed to the Customer Collaboration Platform. |