- About this Guide
- Audience
- Conventions
- Related Documents
- Documentation and Support
- Documentation Feedback
- Field Notice
About this Guide
This document provides a list of the TCP and UDP ports that Cisco Unified Contact Center products use. You use this information to configure Quality of Service (QoS) and Firewall/VPN solutions. Proper configuration is important on a network with an Architecture for Voice, Video, and Integrated Data (AVVID) solution.
Audience
This document is intended primarily for network administrators.
Conventions
This manual uses the following conventions.
Convention | Description |
---|---|
boldface font | Boldface font is used to indicate commands, such as user entries, keys, buttons, and folder and submenu names. For example:
|
italic font | Italic font is used to indicate the following:
|
window font | Window font, such as Courier, is used for the following:
|
string | Nonquoted sets of characters (strings) appear in regular font. Do not use quotation marks around a string or the string will include the quotation marks. |
[ ] | Optional elements appear in square brackets. |
{ x | y | z } | Alternative keywords are grouped in braces and separated by vertical bars. |
[ x | y | z ] | Optional alternative keywords are grouped in brackets and separated by vertical bars. |
< > | Angle brackets are used to indicate the following:
|
^ | The key labeled Control is represented in screen displays by the symbol ^. For example, the screen instruction to hold down the Control key while you press the D key appears as ^D. |
Related Documents
Document or Resource | Link | ||
---|---|---|---|
Cisco Unified Contact Center Express Documentation Guide | https://www.cisco.com/en/US/products/sw/custcosw/ps1846/products_documentation_roadmaps_list.html | ||
Cisco Unified CCX documentation | https://www.cisco.com/en/US/products/sw/custcosw/ps1846/tsd_products_support_series_home.html | ||
Cisco Unified Intelligence Center documentation | https://www.cisco.com/en/US/products/ps9755/tsd_products_support_series_home.html | ||
Cisco Finesse documentation | https://www.cisco.com/en/US/products/ps11324/tsd_products_support_series_home.html | ||
Cisco Customer Collaboration Platform documentation
| https://www.cisco.com/en/US/products/sw/custcosw/ps1846/tsd_products_support_series_home.html | ||
Cisco Unified CCX Virtualization Information | |||
Cisco Unified CCX Compatibility Information |
Documentation and Support
To download documentation, submit a service request, and find additional information, see What's New in Cisco Product Documentation at https://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.html.
Documentation Feedback
To provide your feedback for this document, send an email to:
Field Notice
Cisco publishes Field Notices to notify customers and partners about significant issues in Cisco products that typically require an upgrade, workaround, or other user action. For more information, see Product Field Notice Summary at https://www.cisco.com/c/en/us/support/web/tsd-products-field-notice-summary.html.
You can create custom subscriptions for Cisco products, series, or software to receive email alerts or consume RSS feeds when new announcements are released for the following notices:
Cisco Security Advisories
Field Notices
End-of-Sale or Support Announcements
Software Updates
Updates to Known Bugs
For more information on creating custom subscriptions, see My Notifications at https://cway.cisco.com/mynotifications.