Recent Calls and Voicemail

Recent Calls List

Your handset collects information about all calls to and from your handset and saves them in a Recents list. When you view the Recents list, you can:

  • View all calls.

  • View all answered calls.

  • View all dialed calls.

  • View all missed calls.

View Your Recent Calls

Your handset keeps a log of all the recent calls. Up to 50 calls are kept in the Recents list. You can view all calls, the calls you answered, the calls you made (dialed calls), and calls you missed.

Procedure

Step 1

Press Recents .

Step 2

Press right or left on the Navigation ring to view different lists.

  • All calls
  • Answered calls
  • Dialed calls
  • Missed calls

A validation icon that displays next to the phone number shows if the call is from a valid or unknown source, or if the validation failed. The following validation icons provide the validation result:

  • —Valid

  • —Failed

  • —Unknown

Call Someone in Your Recent Calls List

You can call anyone who is displayed in your recent calls list.

Procedure

Step 1

Press Recents .

Step 2

Press right or left on the Navigation ring to view different lists.

Step 3

Highlight an entry and press Call.

Add a recent caller to your contact list

You can add the information from a recent caller to your local contacts list.

Procedure

Step 1

Press Recents.

Step 2

Highlight the recent caller.

Step 3

Press More, highlight Save as contact, and press Select.

Step 4

Highlight the category for the phone number and press Select.

The number the caller used to call you is added to the field.

Step 5

Press Save to save the number.

Step 6

(Optional) To add other information, highlight the field, and press Add.

Step 7

(Optional) To change other information, highlight the field, and Replace.

Step 8

Press Save to save the contact.

Step 9

Press Yes to confirm.

Access Your Voicemail

You can access your voice messages directly from your handset. But your administrator must set up your voicemail account, and may also set up your handset to access the voicemail system. When set up, you use One to access your voicemail.

When you don't have your handset available, you can call from any device to your voicemail system to access your voicemail. Your administrator can give you the voicemail system phone number.

When you have a voicemail, you see the Voicemail icon on the screen header. You may also hear a stutter tone played from your handset, headset, or speakerphone when you use a phone line. This stutter tone is line-specific. You only hear it when you use a line that has voice messages.


Note

Because each voicemail system is different, we can't tell you how to use your voicemail system. For information about your voicemail commands, see the voicemail system user documentation or contact your administrator.

Procedure

Step 1

Press and hold One until the call dials.

Step 2

Follow the voice prompts.